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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 800 Views
  • 0 replies
  • 2 likes
  • 800 Views
  • 0 replies
  • 2 likes

Desktop: Why can't I browse my own library in full screen anymore?

Suddenly, with the latest update, my entire library (artists, albums, playlists) is stuffed into the sidebar. I don't want this! Why can we not browse it in full screen anymore? At least give users the choice. Now a big chunk of the display is wasted...

  • Regular
  • Suddenly, with the latest update, my entire library (artists, albums, playlists) is stuffed into the sidebar. I don't want this! Why can we not browse it in full screen anymore? At least give users t...
  • snikoyo
  • Newbie
  • 967 Views
  • 7 replies
  • 18 likes
  • Desktop
    sidebar
    Update
  • 967 Views
  • 7 replies
  • 18 likes

How do I download a song on S23???

How do I download a song on a Samsung Galaxy S23 Ultra??? I'm trying to set a song as a ringtone & it's driving me INSANE!!! Samsung Support is NO help, either! PLEASE, help!!!

  • Casual Listener
  • How do I download a song on a Samsung Galaxy S23 Ultra??? I'm trying to set a song as a ringtone & it's driving me INSANE!!! Samsung Support is NO help, either! PLEASE, help!!!
  • ChooseAGoodUsername
  • Roadie
  • 2897 Views
  • 3 replies
  • 0 likes
  • 2897 Views
  • 3 replies
  • 0 likes

wrong songs in artist

There is a some way to exclude albums and\or songs from artist? May be making report or something else? I just search artist, tap "play" and periodically listening super different songs from other same named band other genre. But that songs appears i...

  • Newbie
  • There is a some way to exclude albums and\or songs from artist? May be making report or something else? I just search artist, tap "play" and periodically listening super different songs from other sa...
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

Remote session is terrible. Please bring back group session

I have no clue why spotify would change the way group session works. We all do not have the money to buy these speakers that will support playing from the same wi-fi. Group session was so much better, it literally ruined my vacation and battery becau...

  • Visitor
  • I have no clue why spotify would change the way group session works. We all do not have the money to buy these speakers that will support playing from the same wi-fi. Group session was so much better...
  • AdamDam
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Can i use my premium membership on another devicee

Is it possible to use multiple premium membership with my tablet and my smart tv?

  • Newbie
  • Is it possible to use multiple premium membership with my tablet and my smart tv?
  • ChooseAGoodUsername
  • Roadie
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

New Web Player UI (May 2023) is Really Bad

I went on to Spotify today, and to my shock the website has been radically redesigned, for the worse. Please change it back. And while you're at it, make hyperlinks on song names actually take you to the album they're on, NOT the lyrics page. With al...

  • Music Fan
  • I went on to Spotify today, and to my shock the website has been radically redesigned, for the worse. Please change it back. And while you're at it, make hyperlinks on song names actually take you to...
  • newupdatesucks2023
  • Visitor
  • 718 Views
  • 1 replies
  • 7 likes
  • 718 Views
  • 1 replies
  • 7 likes

Solved!! Repeating Same Songs on Shuffle for Playlist

I have several Playlists I have created that have THOUSANDS of songs that I hit "shuffle" on. Some I play every day. Within the last week, I have noticed it's queueing up the SAME songs. Not just similar songs, but THE SAME EXACT SONGS. Today, I had ...

  • Regular
  • I have several Playlists I have created that have THOUSANDS of songs that I hit "shuffle" on.  Some I play every day.   Within the last week, I have noticed it's queueing up the SAME song...
  • Eeeers
  • Casual Listener
  • 789 Views
  • 6 replies
  • 1 likes
  • 789 Views
  • 6 replies
  • 1 likes

Shuffle is repeating the same songs on a large playlist

I've got a large playlist called My Drawing Jams (40+ hours)and I've turned off the selective playlist option for shuffle but every time I go through 5+ songs it will repeat the same songs in the same order. Repeat option is off and every time I remo...

  • Casual Listener
  • I've got a large playlist called My Drawing Jams (40+ hours)and I've turned off the selective playlist option for shuffle but every time I go through 5+ songs it will repeat the same songs in the sam...
  • Eeeers
  • Casual Listener
  • 569 Views
  • 7 replies
  • 6 likes
  • Broken Queues
    Limited Shuffle
    repeated songs
    Shuffle issues
  • 569 Views
  • 7 replies
  • 6 likes

Velocidade da música

Olá, sou usuária premium, pago por isso, recentemente meu spotify começou a mudar a velocidade da música e isso me irrita profundamente, pensei que era um problema de rede móvel mas começou a contecer no spotify desktop no windows também, não é probl...

  • Casual Listener
  • Olá, sou usuária premium, pago por isso, recentemente meu spotify começou a mudar a velocidade da música e isso me irrita profundamente, pensei que era um problema de rede móvel mas começou a contece...
  • Bittencourt
  • Spotify Star
  • 275 Views
  • 1 replies
  • 1 likes
  • 275 Views
  • 1 replies
  • 1 likes

[Mobile][Developer] AI DJ Suggestions

Generally, the AI feature seems to have the right intentions. Logistically; however, its implementation has been a little offbeat.For example, the DJ has a few phrases which it repeatedly rotates throughout the session. This can be redundant; and ine...

  • Casual Listener
  • Generally, the AI feature seems to have the right intentions. Logistically; however, its implementation has been a little offbeat. For example, the DJ has a few phrases which it repeatedly rotates t...
  • 142 Views
  • 0 replies
  • 1 likes
  • 142 Views
  • 0 replies
  • 1 likes

Still an ongoing issue after couple of years of annoying bug!!!!!

Tell me, after all the money pouring in, how on earth is this still an issue.On random occasions when I finish a video on my computer my mobile app starts playing tha last song I was playing when I was playing a song couple of hours before and even c...

  • Casual Listener
  • Tell me, after all the money pouring in, how on earth is this still an issue. On random occasions when I finish a video on my computer my mobile app starts playing tha last song I was playing when...
  • 125 Views
  • 0 replies
  • 0 likes
  • autoplay
    bluetooth
    bug
  • 125 Views
  • 0 replies
  • 0 likes

Local Files all getting greyed out after turning on Magic Shuffle

All my local files are greyed out and unplayable until I resync them, as soon as I press the Magic Shuffle once.

  • Newbie
  • All my local files are greyed out and unplayable until I resync them, as soon as I press the Magic Shuffle once.
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

Recommendation Songs in Playlists

I don't wanna recommendation in my playlistsBecause I create my own playlists which songs i love... But recommendation songs I don't like.I think this feature remove form created playlists or downloads songs.Don't add recommendation song there.For ex...

  • Visitor
  • I don't wanna recommendation in my playlists Because I create my own playlists which songs i love...  But recommendation songs I don't like. I think this feature remove form created playlists...
  • 121 Views
  • 0 replies
  • 1 likes
  • 121 Views
  • 0 replies
  • 1 likes

The like buttons gone

I opened Spotify and the buttons gone and when I go into playlists there’s no heart there which I really liked because I could see which songs I have liked through other playlist. BRING THE BUTTON BACK!!!!!!

  • Visitor
  • I opened Spotify and the buttons gone and when I go into playlists there’s no heart there which I really liked because I could see which songs I have liked through other playlist. BRING THE BUTTON BA...
  • MaryElizabeth00
  • Visitor
  • 4445 Views
  • 7 replies
  • 31 likes
  • 4445 Views
  • 7 replies
  • 31 likes

Lack of support is disturbing

I find being a paid premium member is frustrating as there is no true support. I'm having an issue with Spotify recognizing my speaker group which has never been a problem before but there seems to be no fix. Uninstalling and reinstalling the app, cl...

  • Visitor
  • I find being a paid premium member is frustrating as there is no true support. I'm having an issue with Spotify recognizing my speaker group which has never been a problem before but there seems to b...
  • viktorvondoom
  • Newbie
  • 136 Views
  • 1 replies
  • 1 likes
  • 136 Views
  • 1 replies
  • 1 likes

Mutilple artists on same id

I listen to Prezident sometimes https://open.spotify.com/intl-de/artist/0701oFugqkENoPXu4xSmzn?si=ReANM7zsS82xi3n-ig7HBQand in my release radar I regularly get songs like that: https://open.spotify.com/intl-de/track/2WpqHiIl3I4qwlKlxLlFLf?si=c86e350e...

  • Casual Listener
  • I listen to Prezident sometimes https://open.spotify.com/intl-de/artist/0701oFugqkENoPXu4xSmzn?si=ReANM7zsS82xi3n-ig7HBQ and in my release radar I regularly get songs like that: https://open.spotify...
  • NordicHector
  • Regular
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Solved!! [Mac App] Play/Pause keyboard button not working

After installing the latest update:Spotify for macOS (Apple Silicon)1.2.10.760.g52970952The Play/Pause button stopped from working. The next and previous Buttons works without problem.

  • Casual Listener
  •  After installing the latest update: Spotify for macOS (Apple Silicon) 1.2.10.760.g52970952 The Play/Pause button stopped from working. The next and previous Buttons works without problem.
  • chidi_godwin
  • Newbie
  • 12274 Views
  • 4 replies
  • 7 likes
  • apple
    MacBook Desktop
  • 12274 Views
  • 4 replies
  • 7 likes

How Spotify could easily be the BEST music app.

Here's some improvements/things that can (and should at this point) be done to Spotify to make it the best music and podcasts provider possible. Let me know what you all think of these, as when I look around it seems that more people are dissatisfied...

  • Visitor
  • Here's some improvements/things that can (and should at this point) be done to Spotify to make it the best music and podcasts provider possible. Let me know what you all think of these, as when I loo...
  • Boris92
  • Casual Listener
  • 516 Views
  • 6 replies
  • 10 likes
  • 516 Views
  • 6 replies
  • 10 likes

30 minutes free listening not working

Loads of posts from 2017 I can see reporting this and it's 'resolved'. I can assure you it's not.My app is up to date cache cleared and all that rubbish they fob you off with.I get to listen to an advert but then within 1 or 2 songs I get more advert...

  • Newbie
  • Loads of posts from 2017 I can see reporting this and it's 'resolved'. I can assure you it's not. My app is up to date cache cleared and all that rubbish they fob you off with. I get to listen to a...
  • 85 Views
  • 0 replies
  • 0 likes
  • 85 Views
  • 0 replies
  • 0 likes

name/display name

My friend wants to use earth radio as his name/display name, but there’s multiple bands using the name already, so can he use it? Is it better if he uses his name?

  • Regular
  • My friend wants to use earth radio as his name/display name, but there’s multiple bands using the name already, so can he use it? Is it better if he uses his name?
  • ChooseAGoodUsername
  • Roadie
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes