Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
5694 Views
0 replies
5 likes
I am struggling trying to read a playlist's description on my phone, there are 3 points "..." that stop me to keep reading and I cannot find how I can expand, please someone help me
I am struggling trying to read a playlist's description on my phone, there are 3 points "..." that stop me to keep reading and I cannot find how I can expand, please someone help me
602 Views
0 replies
0 likes
The digital AI DJ continues to play the same songs even after closing the app, or staring it again, or clicking the DJ button. It always plays the same songs in the same order. I’ve tried it on multiple devices. I’ve yet to sign out and sign back in ...
The digital AI DJ continues to play the same songs even after closing the app, or staring it again, or clicking the DJ button. It always plays the same songs in the same order. I’ve tried it on multi...
Casual Listener
3107 Views
2 replies
14 likes
For the past 2 weeks i have been unable to play music offline without Internet. I have tried all the possible solutions including deleting cache and data, putting it on offline mode and even reinstalling the app. But i am still facing that problem.Pl...
For the past 2 weeks i have been unable to play music offline without Internet. I have tried all the possible solutions including deleting cache and data, putting it on offline mode and even reinstal...
Visitor
611 Views
3 replies
0 likes
why do they release a new feature every few weeks instead of focusing on the bugs?
why do they release a new feature every few weeks instead of focusing on the bugs?
146 Views
0 replies
0 likes
Spotify developers, Add back our "Hide a Song/Artist" (previously "dislike") button to the Desktop/Mobile apps! Been a power user of this service for over 10 years now and you continue to keep trying to re-imagine how to F with our ability to remove ...
Spotify developers, Add back our "Hide a Song/Artist" (previously "dislike") button to the Desktop/Mobile apps! Been a power user of this service for over 10 years now and you continue...
Newbie
1474 Views
7 replies
21 likes
Bonjour.Cela fait bientôt 2 semaines qu'il m'est impossible d'ouvrir la playlist des titres likés sur mon smartphones mais aucun soucis quand je tente de le faire avec mon pc. Mon smartphone est un Samsung s21+ avec la dernière version logiciel ainsi...
Bonjour. Cela fait bientôt 2 semaines qu'il m'est impossible d'ouvrir la playlist des titres likés sur mon smartphones mais aucun soucis quand je tente de le faire avec mon pc. Mon smartphone est un...
880 Views
0 replies
1 likes
Similar to the Fire TV issues Spotify closes and switches off my Sony Bravia TV after 14 minutes. The model is XR65A84KU and purchased 3 months ago. The problem started about 6 days ago. I have tried the usual resets and clearing the cache etc but pr...
Similar to the Fire TV issues Spotify closes and switches off my Sony Bravia TV after 14 minutes. The model is XR65A84KU and purchased 3 months ago. The problem started about 6 days ago. I have tried...
Music Fan
1153 Views
3 replies
1 likes
Hello, the spotify widget used to change colors depending of what I was listening but now it's frozen on one color, is it possible to change this ? Like on my Xiaomi Redmi 11, it's changing depending of what im listening but on my S21 Ultra, it's jus...
Hello, the spotify widget used to change colors depending of what I was listening but now it's frozen on one color, is it possible to change this ? Like on my Xiaomi Redmi 11, it's changing ...
367 Views
0 replies
1 likes
Hi,why on Earth did you change the description of what's currently playing from "[song's name] radio" to "playing recommended songs for you"?Now I have no idea to what artist or song these receommnedation are for!Please stop making changes just for t...
Hi, why on Earth did you change the description of what's currently playing from "[song's name] radio" to "playing recommended songs for you"? Now I have no idea to what artist or song these receom...
236 Views
0 replies
0 likes
Hi,i have one playlist, “starred”, which has all my saved songs. Don’t judge. Previously I could sort by pulling down on the playlist header, which would reveal a menu bar at the top with a search box at left and a sort pull-down at rigjt. A week ago...
Hi, i have one playlist, “starred”, which has all my saved songs. Don’t judge. Previously I could sort by pulling down on the playlist header, which would reveal a menu bar at the top with a s...
Casual Listener
456 Views
1 replies
0 likes
I saw this topic before and nobody can resolve this? My friends can not search nor find me on Spotify. My public user name is simply my full name so everyone should be able to find me. I am invisible! And also, when I search friends connected on face...
I saw this topic before and nobody can resolve this? My friends can not search nor find me on Spotify. My public user name is simply my full name so everyone should be able to find me. I am invisible...
228 Views
0 replies
0 likes
I recently just upgraded to My student account and I was the primary account holder. My gf was on my duo account with me. Since I did this she was booted from spotify and now we are trying to figure out how to get them.....Any help would be greatly a...
I recently just upgraded to My student account and I was the primary account holder. My gf was on my duo account with me. Since I did this she was booted from spotify and now...
213 Views
0 replies
0 likes
In Portugal our language is European Portuguese. Brazil the language is Portuguese from Brazil. They are two totally different countries, with different official languages and with an Atlantic Ocean between us. Just to be aware, our children in Portu...
In Portugal our language is European Portuguese. Brazil the language is Portuguese from Brazil. They are two totally different countries, with different official languages and with an Atlant...
Newbie
418 Views
2 replies
2 likes
I'll try to keep this short. I've been using Spotify for 11 years and have over 300 playlists. I organize them based on relevance and theme to help me better find them. for example, at the bottom of the list is live shows I've seen with the setlists ...
I'll try to keep this short. I've been using Spotify for 11 years and have over 300 playlists. I organize them based on relevance and theme to help me better find them. for...
Casual Listener
572 Views
3 replies
3 likes
Hello, I just move from android device to iOS device and found that I there is no sharing lyric button to Whatsapp chat or status. Is it by design or just a bug on my end? Does anyone having a same issue? Thank you
Hello, I just move from android device to iOS device and found that I there is no sharing lyric button to Whatsapp chat or status. Is it by design or just a bug on my end? Does anyone having a same i...
Visitor
572 Views
1 replies
0 likes
This isn't necessarily about a specific feature. Rather multiple. Or rather, the fact that multiple features on Spotify have been removed, with no substitute put in its place. A few examples: - Android: Being able to swipe up while at the top of a pl...
This isn't necessarily about a specific feature. Rather multiple. Or rather, the fact that multiple features on Spotify have been removed, with no substitute put in its place. A few examples:  ...
Music Fan
1614 Views
5 replies
7 likes
Please bring back the heart like button for liking a song, it was one of the most iconic things about Spotify and it was easier to tell what songs i’ve liked when i’m seeing a playlist. BRING BACK THE HEART ICON
Please bring back the heart like button for liking a song, it was one of the most iconic things about Spotify and it was easier to tell what songs i’ve liked when i’m seeing a playlist. BRING BACK TH...
Newbie
747 Views
4 replies
7 likes
Suddenly my long column of playlists is all out of order and full of thumbnails instead of just words. How do I get rid of the thumbnails and just go back to the names, and why did they suddenly go out of order?
Suddenly my long column of playlists is all out of order and full of thumbnails instead of just words. How do I get rid of the thumbnails and just go back to the names, and why did they suddenly go o...
Casual Listener
3564 Views
4 replies
0 likes
I have roughly 30 playlists shared with my friend. But we have constantly problems that she see it differently than me (e.g. I share something, invite her as collaborator, I see it as collaborative, I see her icon there as collaborator, but she does ...
I have roughly 30 playlists shared with my friend. But we have constantly problems that she see it differently than me (e.g. I share something, invite her as collaborator, I see it as collaborative, ...
286 Views
0 replies
0 likes
Suddenly, with the latest update, my entire library (artists, albums, playlists) is stuffed into the sidebar. I don't want this! Why can we not browse it in full screen anymore? At least give users the choice. Now a big chunk of the display is wasted...
Suddenly, with the latest update, my entire library (artists, albums, playlists) is stuffed into the sidebar. I don't want this! Why can we not browse it in full screen anymore? At least give users t...
Newbie
2673 Views
7 replies
19 likes
