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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 768 Views
  • 0 replies
  • 2 likes
  • 768 Views
  • 0 replies
  • 2 likes

Hidden songs

Is it still the case that when you delete the spotify mobile app and re-install, your hidden songs will be un-hidden?

  • Casual Listener
  • Is it still the case that when you delete the spotify mobile app and re-install, your hidden songs will be un-hidden?
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

How can I read a playlist's description

I am struggling trying to read a playlist's description on my phone, there are 3 points "..." that stop me to keep reading and I cannot find how I can expand, please someone help me

  • Visitor
  • I am struggling trying to read a playlist's description on my phone, there are 3 points "..." that stop me to keep reading and I cannot find how I can expand, please someone help me
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Ai DJ plays the same songs

The digital AI DJ continues to play the same songs even after closing the app, or staring it again, or clicking the DJ button. It always plays the same songs in the same order. I’ve tried it on multiple devices. I’ve yet to sign out and sign back in ...

  • Newbie
  • The digital AI DJ continues to play the same songs even after closing the app, or staring it again, or clicking the DJ button. It always plays the same songs in the same order. I’ve tried it on multi...
  • SlyOne
  • Casual Listener
  • 2443 Views
  • 2 replies
  • 10 likes
  • 2443 Views
  • 2 replies
  • 10 likes

I can't listen downloaded music offline

For the past 2 weeks i have been unable to play music offline without Internet. I have tried all the possible solutions including deleting cache and data, putting it on offline mode and even reinstalling the app. But i am still facing that problem.Pl...

  • Newbie
  • For the past 2 weeks i have been unable to play music offline without Internet. I have tried all the possible solutions including deleting cache and data, putting it on offline mode and even reinstal...
  • michelecs
  • Visitor
  • 273 Views
  • 3 replies
  • 0 likes
  • 273 Views
  • 3 replies
  • 0 likes

URGENT- HIDE A SONG - Why did you remove it Spotify?!

Spotify developers, Add back our "Hide a Song/Artist" (previously "dislike") button to the Desktop/Mobile apps! Been a power user of this service for over 10 years now and you continue to keep trying to re-imagine how to F with our ability to remove ...

  • Regular
  •  Spotify developers,   Add back our "Hide a Song/Artist" (previously "dislike") button to the Desktop/Mobile apps! Been a power user of this service for over 10 years now and you continue...
  • Ravinwood
  • Newbie
  • 698 Views
  • 7 replies
  • 18 likes
  • Dislike artist or song on ios
    Dislike Button
    Hide song feature
  • 698 Views
  • 7 replies
  • 18 likes

Impossible d'ouvrir playlist titres likés

Bonjour.Cela fait bientôt 2 semaines qu'il m'est impossible d'ouvrir la playlist des titres likés sur mon smartphones mais aucun soucis quand je tente de le faire avec mon pc. Mon smartphone est un Samsung s21+ avec la dernière version logiciel ainsi...

  • Newbie
  • Bonjour. Cela fait bientôt 2 semaines qu'il m'est impossible d'ouvrir la playlist des titres likés sur mon smartphones mais aucun soucis quand je tente de le faire avec mon pc. Mon smartphone est un...
  • 211 Views
  • 0 replies
  • 1 likes
  • 211 Views
  • 0 replies
  • 1 likes

Spotify causing Sony Bravia TV to switch off

Similar to the Fire TV issues Spotify closes and switches off my Sony Bravia TV after 14 minutes. The model is XR65A84KU and purchased 3 months ago. The problem started about 6 days ago. I have tried the usual resets and clearing the cache etc but pr...

  • Casual Listener
  • Similar to the Fire TV issues Spotify closes and switches off my Sony Bravia TV after 14 minutes. The model is XR65A84KU and purchased 3 months ago. The problem started about 6 days ago. I have tried...
  • HellsBells24
  • Music Fan
  • 601 Views
  • 3 replies
  • 1 likes
  • 601 Views
  • 3 replies
  • 1 likes

Widget colors depending on albums

Hello, the spotify widget used to change colors depending of what I was listening but now it's frozen on one color, is it possible to change this ? Like on my Xiaomi Redmi 11, it's changing depending of what im listening but on my S21 Ultra, it's jus...

  • Casual Listener
  • Hello, the spotify widget used to change colors depending of what I was listening but now it's frozen on one color, is it possible to change this ?   Like on my Xiaomi Redmi 11, it's changing ...
  • 167 Views
  • 0 replies
  • 1 likes
  • 167 Views
  • 0 replies
  • 1 likes

iOS app - now playing description.

Hi,why on Earth did you change the description of what's currently playing from "[song's name] radio" to "playing recommended songs for you"?Now I have no idea to what artist or song these receommnedation are for!Please stop making changes just for t...

  • Casual Listener
  • Hi, why on Earth did you change the description of what's currently playing from "[song's name] radio" to "playing recommended songs for you"? Now I have no idea to what artist or song these receom...
  • 83 Views
  • 0 replies
  • 0 likes
  • 83 Views
  • 0 replies
  • 0 likes

Solved!! Why can’t I sort within personal playlists on my iPhone

Hi,i have one playlist, “starred”, which has all my saved songs. Don’t judge. Previously I could sort by pulling down on the playlist header, which would reveal a menu bar at the top with a search box at left and a sort pull-down at rigjt. A week ago...

  • Casual Listener
  • Hi, i have one playlist, “starred”, which has all my saved songs.  Don’t judge. Previously I could sort by pulling down on the playlist header, which would reveal a menu bar at the top with a s...
  • Zebranapper
  • Casual Listener
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

My friends say they cannot find my account

I saw this topic before and nobody can resolve this? My friends can not search nor find me on Spotify. My public user name is simply my full name so everyone should be able to find me. I am invisible! And also, when I search friends connected on face...

  • Newbie
  • I saw this topic before and nobody can resolve this? My friends can not search nor find me on Spotify. My public user name is simply my full name so everyone should be able to find me. I am i...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Retrieving My Playlist from my Duo account???!!!/????

I recently just upgraded to My student account and I was the primary account holder. My gf was on my duo account with me. Since I did this she was booted from spotify and now we are trying to figure out how to get them.....Any help would be greatly a...

  • Newbie
  •    I recently just upgraded to My student account and I was the primary account holder.  My gf was on my duo account with me.  Since I did this she was booted from spotify and now...
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
  • 0 likes

Please, stop the publicity in Brazilian language in PORTUGAL.

In Portugal our language is European Portuguese. Brazil the language is Portuguese from Brazil. They are two totally different countries, with different official languages and with an Atlantic Ocean between us. Just to be aware, our children in Portu...

  • Visitor
  • In Portugal our language is European Portuguese. Brazil the language is Portuguese from Brazil.   They are two totally different countries, with different official languages and with an Atlant...
  • biamon
  • Newbie
  • 177 Views
  • 2 replies
  • 2 likes
  • 177 Views
  • 2 replies
  • 2 likes

Solved!! We can no longer customize our playlist order

I'll try to keep this short. I've been using Spotify for 11 years and have over 300 playlists. I organize them based on relevance and theme to help me better find them. for example, at the bottom of the list is live shows I've seen with the setlists ...

  • Newbie
  •        I'll try to keep this short. I've been using Spotify for 11 years and have over 300 playlists. I organize them based on relevance and theme to help me better find them. for...
  • tayllah
  • Casual Listener
  • 216 Views
  • 3 replies
  • 3 likes
  • 216 Views
  • 3 replies
  • 3 likes

[iOS] Spotify on iOS can't share lyrics to Whatsapp?

Hello, I just move from android device to iOS device and found that I there is no sharing lyric button to Whatsapp chat or status. Is it by design or just a bug on my end? Does anyone having a same issue? Thank you

  • Casual Listener
  • Hello, I just move from android device to iOS device and found that I there is no sharing lyric button to Whatsapp chat or status. Is it by design or just a bug on my end? Does anyone having a same i...
  • SS9796
  • Visitor
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Better Playlist Organisation; Navigation. Stop Removing Features and Add Some Instead

This isn't necessarily about a specific feature. Rather multiple. Or rather, the fact that multiple features on Spotify have been removed, with no substitute put in its place. A few examples: - Android: Being able to swipe up while at the top of a pl...

  • Music Fan
  • This isn't necessarily about a specific feature. Rather multiple. Or rather, the fact that multiple features on Spotify have been removed, with no substitute put in its place. A few examples: &nbsp...
  • Edwin71
  • Music Fan
  • 867 Views
  • 5 replies
  • 6 likes
  • App & Features
  • 867 Views
  • 5 replies
  • 6 likes

Liked Heart

Please bring back the heart like button for liking a song, it was one of the most iconic things about Spotify and it was easier to tell what songs i’ve liked when i’m seeing a playlist. BRING BACK THE HEART ICON

  • Visitor
  • Please bring back the heart like button for liking a song, it was one of the most iconic things about Spotify and it was easier to tell what songs i’ve liked when i’m seeing a playlist. BRING BACK TH...
  • david0403
  • Newbie
  • 318 Views
  • 4 replies
  • 6 likes
  • 318 Views
  • 4 replies
  • 6 likes

Solved!! icons in playlist

Suddenly my long column of playlists is all out of order and full of thumbnails instead of just words. How do I get rid of the thumbnails and just go back to the names, and why did they suddenly go out of order?

  • Regular
  • Suddenly my long column of playlists is all out of order and full of thumbnails instead of just words. How do I get rid of the thumbnails and just go back to the names, and why did they suddenly go o...
  • nlwros1
  • Casual Listener
  • 1214 Views
  • 4 replies
  • 0 likes
  • 1214 Views
  • 4 replies
  • 0 likes

Collaborative playlists rights totally inconsistent

I have roughly 30 playlists shared with my friend. But we have constantly problems that she see it differently than me (e.g. I share something, invite her as collaborator, I see it as collaborative, I see her icon there as collaborator, but she does ...

  • Newbie
  • I have roughly 30 playlists shared with my friend. But we have constantly problems that she see it differently than me (e.g. I share something, invite her as collaborator, I see it as collaborative, ...
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes