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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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New Likes System

I really dislike the new likes system. You can’t see if you’ve already liked a song, and it takes at least one extra tap to add one to your likes playlist if you don’t have the song pulled up. Please bring the old one back.

Newbie

I really dislike the new likes system. You can’t see if you’ve already liked a song, and it takes at least one extra tap to add one to your likes playlist if you don’t have the song pulled up. Please...

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How do I stop the desktop app from automatically updating?

Like seemingly everyone else, I hate the new UI. It's **bleep**ing awful, useless, adds nothing to my experience, and changes things in a way that has zero usefulness. I have the .exe file for Version 7 on my desktop so I can atleast use Spotify for ...

Casual Listener

Like seemingly everyone else, I hate the new UI. It's **bleep**ing awful, useless, adds nothing to my experience, and changes things in a way that has zero usefulness. I have the .exe file for Versio...

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Log in issues with the app only

I can't log in in the app and it kept saying:Something went wrongHave another go?Try Again/ Dismiss Done reinstalling and rebooting my Android device still to no avail. My network signal is okay. I can play music on my phone's web player though. Plea...

Newbie

I can't log in in the app and it kept saying: Something went wrong Have another go? Try Again/ Dismiss   Done reinstalling and rebooting my Android device still to no avail. My network sign...

306 Views

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Premium Duo

I signed up for premium duo, but can't seem to add my partner.

Visitor

I signed up for premium duo, but can't seem to add my partner.

bmcpsacct

Visitor

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DJ X explicit songs

Quick question. I listen to explicit songs and I am enjoying using the new AI DJ. I would rather not listen to explicit songs when my young family is around. If I toggle explicit songs off and hit the DJ icon would this mean that he won't play explic...

Casual Listener

Quick question. I listen to explicit songs and I am enjoying using the new AI DJ. I would rather not listen to explicit songs when my young family is around. If I toggle explicit songs off and hit th...

440 Views

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SHUFFLE PERMANENTLY ENABLED, NO QUEUE OPTION, CANNOT SLIDE THE SEEK TO CHANGE/SKIP CERTAIN VERSE OF

I have Samsung F12 and am a Free user of Spotify and don't have a premium account. I recently updated my Spotify and facing a lot of problems. 1. Spotify has made Shuffle compulsory, by which I mean I cannot disable shuffle option and instead a pop-u...

Casual Listener

I have Samsung F12 and am a Free user of Spotify and don't have a premium account. I recently updated my Spotify and facing a lot of problems.   1. Spotify has made Shuffle compulsory, by whic...

Frozen_God

Casual Listener

435 Views

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2 likes

queue
shuffle
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Why does Spotify jump to the home screen when I go back to the app to change a song?

More accurate. I start Spotify, select my playlist, start a song. Change the app, e.g. Instagram, or simply the start screen of the smartphone. Then I switch back to Spotify, and end up on the Spotify home screen, not the playlist. On Android.

Casual Listener

More accurate. I start Spotify, select my playlist, start a song. Change the app, e.g. Instagram, or simply the start screen of the smartphone. Then I switch back to Spotify, and end up on the Spotif...

286 Views

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+ button

Hello, when the + button was released, I had it for like 1 week and then it changed for the like button again, how can i get the + button again?I had Spotify up to the date and an iPhone 13 mini,Thanks

Newbie

Hello, when the + button was released, I had it for like 1 week and then it changed for the like button again, how can i get the + button again? I had Spotify up to the date and an iPhone 13 mini, ...

170 Views

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0 likes

+ button
like button
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not able to access my features

so 3 days ago, my free spotify account suddenly downgraded or something, where some features got cutoff. - not able to add queues,- no lyrics- doesn't let me skip more than 6 songs in the entire day or choose my preference my version- 8.8.4.462I aske...

Visitor

so 3 days ago, my free spotify account suddenly downgraded or something, where some features got cutoff.  - not able to add queues, - no lyrics - doesn't let me skip more than 6 songs in the ...

162 Views

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Playlist shows as prívate but it's public

I used to be able to access a playlist my boyfriend made, but now in my app it shows as private, however in his profile it is public. None of the persons he tries to share it with can access the playlist. Do yo know what's happening?

Visitor

I used to be able to access a playlist my boyfriend made, but now in my app it shows as private, however in his profile it is public. None of the persons he tries to share it with can access the play...

133 Views

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Sing\Karaoke

Hello Spotify, I very much look forward to the Sing\Karaoke feature. Could you please re-enable the Sing\Karaoke feature for my device (a fast and capable iPhone SE 2020) or release it in a future update? Back when that feature first was being tested...

Newbie

Hello Spotify,   I very much look forward to the Sing\Karaoke feature.  Could you please re-enable the Sing\Karaoke feature for my device (a fast and capable iPhone SE 2020) or relea...

436 Views

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Sing
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Paying for membership

Do I have to be on a paid membership status to listen to audio books? All the chapters are locked on my free account.

Newbie

Do I have to be on a paid membership status to listen to audio books? All the chapters are locked on my free account.

147 Views

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I'm not able to sign jn

I'm not able to login into my account it says that you can login aboard with only 14 days and change your location I have been doing it since mng but no use

Visitor

I'm not able to login into my account it says that you can login aboard with only 14 days and change your location I have been doing it since mng but no use

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Mac book

trying to log into Spotify on my Mac but it keeps saying for premium members only. and I am a premium member. anyone know what I can do ?

Visitor

trying to log into Spotify on my Mac but it keeps saying for premium members only. and I am a premium member. anyone know what I can do ?

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lyrics no longer appear

The lyrics of the songs are not showing up on my phone. In the place that appeared, now, appears information of the artist. How to solve?

Newbie

The lyrics of the songs are not showing up on my phone. In the place that appeared, now, appears information of the artist. How to solve?

218 Views

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Will Spotify ever listen to their customers?

I cannot believe how often Spotify makes a change that turns into a topic on this site with hundreds and thousands of likes and comments collectively saying "we don't like this change, leave it be," and Spotify chooses to keep it anyway. Why are we p...

Roadie

I cannot believe how often Spotify makes a change that turns into a topic on this site with hundreds and thousands of likes and comments collectively saying "we don't like this change, leave it ...

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1 likes

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Android app not logging in

I have android 10 on my Samsung J6 I use Spotify to share with Bluetooth in car. But since the app is not logging. I already have a lot of music downloaded on these device. Already update today still same stress.

Visitor

I have android 10 on my Samsung J6 I use Spotify to share with Bluetooth in car. But since the app is not logging. I already have a lot of music downloaded on these device. Already update today still...

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Controlar alexa pelo App spotify

Olá, como controlo as músicas ou podcast direto pelo app spotify quando vinculado na alexa? Meu app spotify não reconhece alexa

Visitor

Olá, como controlo as músicas ou podcast direto pelo app spotify quando vinculado na alexa? Meu app spotify não reconhece alexa

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Please help

I just joined with family premium and all alexas in the house are connected to my account. This in turn has all alexas connected to my spotify and not each individual persons spotify account. Is there any way for each person to connect their family a...

Newbie

I just joined with family premium and all alexas in the house are connected to my account. This in turn has all alexas connected to my spotify and not each individual persons spotify account. Is ther...

120 Views

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