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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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New SideBar Slow, Issues for users with 1000s of playlists

Since Spotify installed the new SideBar for Playlists I've had 2 huge issues. 1st the online browser doesn't display any of my 8000+ playlists. 2nd the Spotify App takes forever to do anything; creating a playlist, opening a playlist, deleting a play...

Casual Listener

Since Spotify installed the new SideBar for Playlists I've had 2 huge issues.  1st the online browser doesn't display any of my 8000+ playlists.  2nd the Spotify App takes forever to do any...

166 Views

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Very annoying autoplay

Hi, I recently decided to install Spotify again and pay for a sub. It was one of the biggest reasons I dropped the app.For some annoying reason when I have headphones on that are connected to the phone and my computer and I stop what I am listening t...

Casual Listener

Hi, I recently decided to install Spotify again and pay for a sub. It was one of the biggest reasons I dropped the app. For some annoying reason when I have headphones on that are connected to the...

181 Views

0 replies

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autoplay
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Song Lyrics Won’t Show

I have Spotify in my iPad and phone and I would put the lyrics up when I would play a song but now I can’t and I don’t know why like I deleted the app then reinstalled it but it didn’t work.

Visitor

I have Spotify in my iPad and phone and I would put the lyrics up when I would play a song but now I can’t and I don’t know why like I deleted the app then reinstalled it but it didn’t work.

224 Views

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1 likes

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Apple Car Play Problems

I like listening by song title using Apple Car Play. The app is resetting every time I get out them back into the car. If it was midsong it will play the balance of the song then stop. It automatically takes me back to the home screen and then I have...

Visitor

I like listening by song title using Apple Car Play. The app is resetting every time I get out them back into the car. If it was midsong it will play the balance of the song then stop. It automatical...

170 Views

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How can I remove ALL downloads, on ALL devices?

When I go to settings>storage>remove downloads, it only removes those on the device I am using, not others. What happened is that Spotify still recognizes my broken phone, which got factory reset, so now I am unable to download anything on my new pho...

Visitor

When I go to settings>storage>remove downloads, it only removes those on the device I am using, not others. What happened is that Spotify still recognizes my broken phone, which got factory res...

aldridge_chase

Casual Listener

4572 Views

4 replies

1 likes

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Can’t stream to my hearing aid and ONE headphone?

Hi, I have an Oticon Real in my right ear. It has streaming. I’m wanting to use a pod style headphone in my left ear and Spotify won’t let me because it’s a different device. Okay it my hearing aid shows up as an accessibility device. I even tried do...

Newbie

Hi,   I have an Oticon Real in my right ear. It has streaming. I’m wanting to use a pod style headphone in my left ear and Spotify won’t let me because it’s a different device. Okay  it m...

418 Views

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search button when adding to playlist

somehow my search for playlist option is gone when adding a song to a playlist?! this is a very important feature for me since i have over a 100 playlists,, is my spotify glitching or did you guys remove it?

Casual Listener

somehow my search for playlist option is gone when adding a song to a playlist?! this is a very important feature for me since i have over a 100 playlists,, is my spotify glitching or did you guys re...

276 Views

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Help
Search
Update
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Canvas

I'm an Android user and i'm using spotify premium in the 8.7.66.534 version and i can't enable canvas, literally there isn't the option in the settings for them

Casual Listener

I'm an Android user and i'm using spotify premium in the 8.7.66.534 version and i can't enable canvas, literally there isn't the option in the settings for them

CLR_B

Newbie

1181 Views

11 replies

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Spotify shuffling is compulsory until you switch over to premium??

It's been really irritating now, and perhaps it might be the reason why me and many others might be bidding away from Spotify. The Spotify team has added this feature, and i have to play the next song from my playlist everytime. Besides, the premium ...

Newbie

It's been really irritating now, and perhaps it might be the reason why me and many others might be bidding away from Spotify. The Spotify team has added this feature, and i have to play the next son...

142 Views

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"Smart Shuffle" is such a deal breaker. Bye Bye Spotify. It was a good run...until Smart Shuffle

This smart shuffle is terribly terribly designed. It completely ruined my user experience. To start with, why would it even try to work when there is no internet??? This makes shuffle/unshuffle effectively broken when, say, you are on flight mode or ...

Regular

This smart shuffle is terribly terribly designed. It completely ruined my user experience.   To start with, why would it even try to work when there is no internet??? This makes shuffle/unshuf...

chrome2421

Regular

269 Views

1 replies

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two devices and one account

How do I use Spotify on two devices. I do not want to use them at the same time I just want to be able to use my account from whichever device is handy. I do have a premium account and it works fine on my iPhone. I would also like to use it from a se...

Visitor

How do I use Spotify on two devices.  I do not want to use them at the same time I just want to be able to use my account from whichever device is handy.  I do have a premium account and it...

211 Views

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Canvas is turned off but now I see videos at the top of some album views

I am now starting to see video loops at the top of some albums on Android, is this new or just seldom used? I have canvas turned off in my settings for a reason, I don't want this video b.s. on my audio player. Is spotify now pushing MORE video units...

Gig Goer

I am now starting to see video loops at the top of some albums on Android, is this new or just seldom used? I have canvas turned off in my settings for a reason, I don't want this video b.s. on my au...

345 Views

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1 likes

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Solved!! Playlists not playing all songs

Spotify is not playing all the songs on my playlists. Before I unsubscribe I thought I would ask the community since Spotify doesn't seem to have customer service.

Casual Listener

Spotify is not playing all the songs on my playlists. Before I unsubscribe I thought I would ask the community since Spotify doesn't seem to have customer service.  

itsgpw

Casual Listener

493 Views

3 replies

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The Facebook to Spotify Marriage

ALLOW US TO ADD EACH OTHER AS USERS WITHOUT FACEBOOK! I already disliked the fact that they were using that to attach to over the free speech platforms. Then, after they fused the ability to find your Spotify friends, the Spotify team seemed to think...

Casual Listener

ALLOW US TO ADD EACH OTHER AS USERS WITHOUT FACEBOOK! I already disliked the fact that they were using that to attach to over the free speech platforms. Then, after they fused the ability to find you...

196 Views

0 replies

1 likes

Add Friend
Facebook
Without Facebook
Without Social Media
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:) Features We Want Reversed, Added, and or Changed

These are a few features we would like reversed, added, and or changed. Please feel free to add more features you would like in the reply section. Spotify for Windows1.1.74.631.g0b24d9adDec, 2021 Version (as added on previous updates) - features that...

Newbie

These are a few features we would like reversed, added, and or changed.  Please feel free to add more features you would like in the reply section.   Spotify for Windows 1.1.74.631.g0b2...

NODUGONOKO

Casual Listener

661 Views

1 replies

3 likes

App & Features
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Can't see liked songs phone app

I can't see my liked songs in my library, it says I have 300+ liked songs but they don't appear. The page says "your liked songs will appear here"

Newbie

I can't see my liked songs in my library, it says I have 300+ liked songs but they don't appear. The page says "your liked songs will appear here"

338 Views

0 replies

1 likes

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Sort Your Music- trouble getting the user profile

Every time I went to sortyourmusic.playlistmachine.com it said "trouble getting the user profile" so I deleted "Access" to it on my profile page. Now I can't get Access back or log into it! Please help

Newbie

Every time I went to sortyourmusic.playlistmachine.com it said "trouble getting the user profile" so I deleted "Access" to it on my profile page. Now I can't get Access back or log into it! Please he...

AimeeBlue

Newbie

1023 Views

6 replies

4 likes

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The lyrics are not played.

The lyrics haven't come out since the other day. I'm a free plan. Is this a bug?

Visitor

The lyrics haven't come out since the other day. I'm a free plan. Is this a bug?  

rosemasonn

Casual Listener

188 Views

1 replies

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lyrics on mobile

has anyone experienced lyrics not appearing on their mobile device recently?

Newbie

has anyone experienced lyrics not appearing on their mobile device recently? 

rosemasonn

Casual Listener

176 Views

1 replies

0 likes

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Remote session on pemium duo plan

Hi guys I'm unable to join or start a remote session in premium duo plan.Please provide any inputs to resolve this.Thanks

Visitor

Hi guys  I'm unable to join or start a remote session in premium duo plan. Please provide any inputs to resolve this. Thanks 

119 Views

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