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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1677 Views
  • 0 replies
  • 2 likes
  • 1677 Views
  • 0 replies
  • 2 likes

How do I get the new UI update?

I’ve been teased with a fully functional plus button in mid-February betting I updated my app and all of the sudden it was gone. No new UI. No Plus button. Iv been updating my app every chance I get but no use. No Dj. I’m confused to say the least.

  • Casual Listener
  • I’ve been teased with a fully functional plus button in mid-February betting I updated my app and all of the sudden it was gone. No new UI. No Plus button. Iv been updating my app every chance I get ...
  • 139 Views
  • 0 replies
  • 1 likes
  • 139 Views
  • 0 replies
  • 1 likes

Changing concert recommendation location

I want to be kept up to date on upcoming concerts in my area, however Spotify sends me recommendations for another city that I used to live in. How do I change the city it's sending me the recommendations for?

  • Visitor
  • I want to be kept up to date on upcoming concerts in my area, however Spotify sends me recommendations for another city that I used to live in. How do I change the city it's sending me the recommenda...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Audio quality not open for change

My audio quality is not open for change. Why? 

  • Newbie
  • My audio quality is not open for change. Why? 
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

cant play yellow coldplay

Yellow and other songs of coldplay wont play on my spotify account

  • Visitor
  • Yellow and other songs of coldplay wont play on my spotify account
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Right pane view on Desctop app

Hi. I use a Windows 10 Desktop app and my view is:What can I do to turn my app to look like this one.This right pane circled in green missing on my app.Thanks in advance.

2023-05-04 (12).png 2023-04-26 (2).png
  • Casual Listener
  • Hi.  I use a Windows 10 Desktop app and my view is: What can I do to turn my app to look like this one. This right pane circled in green missing on my app. Thanks in advance.
  • Gr0mo3eka
  • Casual Listener
  • 502 Views
  • 3 replies
  • 2 likes
  • 502 Views
  • 3 replies
  • 2 likes

Masked titles

Today i masked a title on an artist’s page and tried to unmask it as i did it by mistake, even got premium, but no way to put it back when i launch the artist’s page. Like, i can play it on the album but damn help please

  • Visitor
  • Today i masked a title on an artist’s page and tried to unmask it as i did it by mistake, even got premium, but no way to put it back when i launch the artist’s page. Like, i can play it on the album...
  • user-removed
  • Not applicable
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Adverts on Premium Duo account

Hi,I have activated Premium Duo, previously I had Premium Individual account. And second person on Duo account is receiving adverts. Why? How it can be fixed? On Premium Duo account there shouldn't be adverts of shops etc.

  • Newbie
  • Hi, I have activated Premium Duo, previously I had Premium Individual account. And second person on Duo account is receiving adverts. Why? How it can be fixed? On Premium Duo account there shouldn't...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

Problem with lyrics when the song is on loop

So the problem is that whenver you have a song on loop, the lyrics match perfectly and it follows till the bottom of the screen but when it ends, and it starts again, the lyrics are still at the same place (at the bottom, rather than at the top of th...

  • Casual Listener
  • So the problem is that whenver you have a song on loop, the lyrics match perfectly and it follows till the bottom of the screen but when it ends, and it starts again, the lyrics are still at the same...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Ajout d'une playlist aux titres likes

Bonjour,Je cherche à ajouter l'ensemble des titres d'une playlist (récupérée de mon ancien compte) à mes titres likés. L'inverse semble possible mais je n'arrive pas à faire ça.Merci

  • Visitor
  • Bonjour, Je cherche à ajouter l'ensemble des titres d'une playlist (récupérée de mon ancien compte) à mes titres likés. L'inverse semble possible mais je n'arrive pas à faire ça. Merci
  • Arkamalex12
  • Visitor
  • 1283 Views
  • 1 replies
  • 0 likes
  • 1283 Views
  • 1 replies
  • 0 likes

Finally Cancelled.

It took years for me to do it, but the fact that I cannot even browse music without it trying to play everything just got to be too much. I was in a meeting and asked to do some quick music research. I figured Spotify, as I had normally been able to ...

  • Music Fan
  • It took years for me to do it, but the fact that I cannot even browse music without it trying to play everything just got to be too much. I was in a meeting and asked to do some quick music research....
  • user-removed
  • Not applicable
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Move to Folder

Tell me I'm going crazyI used to right click on a playlist and I could say Move to Folder.It is now gone. I used it all the time, am I going crazy d

  • Casual Listener
  • Tell me I'm going crazy I used to right click on a playlist and I could say Move to Folder. It is now gone.  I used it all the time, am I going crazy   d
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

No Lyrics On Mobile

For the past few days, lyrics cannot be shown on the app on Android. I logged out twice, reinstalled the app, deleted some playlists, but still no lyrics. I hope Spotify can resolve this issue.

  • Visitor
  • For the past few days, lyrics cannot be shown on the app on Android. I logged out twice, reinstalled the app, deleted some playlists, but still no lyrics. I hope Spotify can resolve this issue. 
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Same songs playing

I like to listen to songs in the liked library but the same songs play over and over. How do I stop that?

  • Visitor
  • I like to listen to songs in the liked library but the same songs play over and over. How do I stop that?
  • samahmann
  • Newbie
  • 182 Views
  • 2 replies
  • 0 likes
  • 182 Views
  • 2 replies
  • 0 likes

Downloaded Songs gone on iPhone

Yesterday I opened Spotify and suddenly all my downloaded Songs are not downloaded anymore. Though in my storage settings it still says Spotify takes up the space it did before as well as in the Spotify app. I got no option to download all the songs ...

  • Newbie
  • Yesterday I opened Spotify and suddenly all my downloaded Songs are not downloaded anymore. Though in my storage settings it still says Spotify takes up the space it did before as well as in the Spot...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

Turning off shuttle for free

Hi! I created a new Account on a New Handy and recognized that I can turn off the shuttle Mode. I can play any Song I want to as well. However, I also can acivate loop. I checked it in the settings and I do not habe Premium.

  • Visitor
  • Hi! I created a new Account on a New Handy and recognized that I can turn off the shuttle Mode. I can play any Song I want to as well. However, I also can acivate loop. I checked it in the settings a...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Why does the new Spotify interface constantly forget what album I'm listening to when I put the app

Seriously this is so annoying, especially when I'm driving. I am constantly having to do extra clicks to get back to the album I was listening to. Within less than a minute, if I don't have Spotify in the foreground, it brings me to the home screen (...

  • Regular
  • Seriously this is so annoying, especially when I'm driving. I am constantly having to do extra clicks to get back to the album I was listening to.   Within less than a minute, if I don't have ...
  • user-removed
  • Not applicable
  • 242 Views
  • 1 replies
  • 1 likes
  • bloat
    Home
    Update
  • 242 Views
  • 1 replies
  • 1 likes

Playlist Radio

Why is the “Playlist Radio” context menu options gone? This was the best set-it-and-leave-it way to use Spotify.

  • Music Fan
  • Why is the “Playlist Radio” context menu options gone? This was the best set-it-and-leave-it way to use Spotify.
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes