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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1681 Views
  • 0 replies
  • 2 likes
  • 1681 Views
  • 0 replies
  • 2 likes

I'm ready to cancel my service

When I click on my Liked Songs Playlist it now plays songs that are not on my list and it's gotten to be very annoying. I have also noticed songs that I had in my Liked Songs Playlist are no longer there and I have to click the Heart again when I see...

  • Visitor
  • When I click on my Liked Songs Playlist it now plays songs that are not on my list and it's gotten to be very annoying. I have also noticed songs that I had in my Liked Songs Playlist are no longer t...
  • 1462 Views
  • 0 replies
  • 0 likes
  • 1462 Views
  • 0 replies
  • 0 likes

Subscription ends in 31 days- please stop your pop up

The pop up that activates every time i upon the app is peace wrecking. Please stop Spotify this is absolutely below you. if it doesn’t change I hope your costumer base does.

  • Casual Listener
  • The pop up that activates every time i upon the app is peace wrecking. Please stop Spotify this is absolutely below you.   if it doesn’t change I hope your costumer base does.
  • Stopspammingmespotif
  • Casual Listener
  • 208 Views
  • 1 replies
  • 3 likes
  • 208 Views
  • 1 replies
  • 3 likes

NEW UPDATE SUCKS

why cant i see all the music of one artist anymore it used to list all the albums in order by year and display all the songs NOW I HAVE TO CLICK ON EACH INDIVIDULE ONE AND IT SUCKS its so time consuming just to listen to music... im really thinking a...

  • Regular
  • why cant i see all the music of one artist anymore it used to list all the albums in order by year and display all the songs NOW I HAVE TO CLICK ON EACH INDIVIDULE ONE AND IT SUCKS its so time consum...
  • Lovebel
  • Music Fan
  • 23046 Views
  • 82 replies
  • 171 likes
  • App & Features
  • 23046 Views
  • 82 replies
  • 171 likes

Stop Replacing My Selected Tracks With Remastered Versions

So, for some foolish reason, if I add a track from the original album, we'll use the example of Def Leppard - Love Bites from the Hyateria album, it gets replaced with a remastered version after a couple days. If I wanted the remastered version, I wo...

  • Casual Listener
  • So, for some foolish reason, if I add a track from the original album, we'll use the example of Def Leppard - Love Bites from the Hyateria album, it gets replaced with a remastered version after a co...
  • JPMarkle31337
  • Casual Listener
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

New Episodes replacement is garbage

Please bring back the new episodes screen. After you play an episode the pod doesn’t even disappear from the bell screen. You can’t filter to unlistened, etc. in order to find what I want I have to scroll forever past music stuff I really don’t even ...

  • Newbie
  • Please bring back the new episodes screen. After you play an episode the pod doesn’t even disappear from the bell screen. You can’t filter to unlistened, etc. in order to find what I want I have to s...
  • Lovebel
  • Music Fan
  • 224 Views
  • 2 replies
  • 4 likes
  • 224 Views
  • 2 replies
  • 4 likes

New episodes

Horrible horrible update. Bring it back asap. Very concerning that this update was even approved. What clowns are running the show over there?

  • Visitor
  • Horrible horrible update. Bring it back asap. Very concerning that this update was even approved. What clowns are running the show over there?
  • Lovebel
  • Music Fan
  • 212 Views
  • 1 replies
  • 4 likes
  • 212 Views
  • 1 replies
  • 4 likes

New layout/UI/Recommendations.

After going through Spotify Support, who suggested I leave feedback here, it seems that the new version of Spotify I am seeing is actually due to them deciding to test new features on me. Exactly what these new features are is unclear. I no longer ha...

  • Casual Listener
  • After going through Spotify Support, who suggested I leave feedback here, it seems that the new version of Spotify I am seeing is actually due to them deciding to test new features on me. Exactly wha...
  • kmart1
  • Visitor
  • 1606 Views
  • 9 replies
  • 13 likes
  • Feedback
    Layout
    UI
  • 1606 Views
  • 9 replies
  • 13 likes

TastePaths: Enabling deeper exploration and understanding of personal preferences in recommender sys

Existing recommender systems are limited in the ability to help us grow and understand our personal music preferencesRecommender systems are ubiquitous and influence the information we consume daily by helping us navigate vast catalogs of information...

RS032-TastePaths-1200-x-630-DES1_dark-700x368.png 1-Graph-1-1-700x333.png 2-Interface-700x371.png 3.-Graph-2-1-700x394.png
  • Roadie
  • Existing recommender systems are limited in the ability to help us grow and understand our personal music preferences Recommender systems are ubiquitous and influence the information we consume da...
  • ShrimpyScampers
  • Visitor
  • 448 Views
  • 1 replies
  • 2 likes
  • Marketing
  • 448 Views
  • 1 replies
  • 2 likes

Still dont have Spotify dj

I'm a Canadian with premium plan and my app is updated

  • Visitor
  • I'm a Canadian with premium plan and my app is updated
  • phxkrausehouse
  • Roadie
  • 1786 Views
  • 1 replies
  • 1 likes
  • 1786 Views
  • 1 replies
  • 1 likes

Just some thought about how spotify can charge extra for hifi

If spotify launches hifi and spatial sound with an option to completely filter out all the podcast and audiobook recommendations and disable all those tiktok like features I think there will be a lot of people who is willing to pay extra for it. Myse...

  • Newbie
  • If spotify launches hifi and spatial sound with an option to completely filter out all the podcast and audiobook recommendations and disable all those tiktok like features I think there will be a lot...
  • 1564 Views
  • 0 replies
  • 0 likes
  • 1564 Views
  • 0 replies
  • 0 likes

Bluetooth quality drops randomly (when using Airpods gen 2)

Recently I have been noticing an issue regarding playback quality when listening through my Airpods (non-pro gen 2). The issue occurs almost exclusively when I am walking / running outside. For some reason when I am walking thorugh the school halls t...

  • Casual Listener
  • Recently I have been noticing an issue regarding playback quality when listening through my Airpods (non-pro gen 2). The issue occurs almost exclusively when I am walking / running outside. For some ...
  • 894 Views
  • 0 replies
  • 0 likes
  • 894 Views
  • 0 replies
  • 0 likes

AI DJ for Germany ?

Is there a releas date for the AI DJ in germany?

  • Newbie
  • Is there a releas date for the AI DJ in germany?
  • 2208 Views
  • 0 replies
  • 3 likes
  • 2208 Views
  • 0 replies
  • 3 likes

Why are songs unavailable that were recently available?

Specifically, I was searching for "The Dark Crystal Overture" by Trevor Jones (the 80's original). That song and the entire soundtrack is marked "unavailable" for some reason, but the Overture has been replaced by another artist, "Alala". I was liste...

  • Visitor
  • Specifically, I was searching for "The Dark Crystal Overture" by Trevor Jones (the 80's original). That song and the entire soundtrack is marked "unavailable" for some reason, but the Overture has be...
  • MilkyWayzz
  • Casual Listener
  • 2642 Views
  • 1 replies
  • 1 likes
  • 2642 Views
  • 1 replies
  • 1 likes

spotify premium studend

When will spotify premium be available for students in costa rica?

  • Newbie
  • When will spotify premium be available for students in costa rica?
  • Prague
  • Community Legend
  • 2417 Views
  • 1 replies
  • 1 likes
  • 2417 Views
  • 1 replies
  • 1 likes

SPOTIFY is a racist company running a scam globally

Spotify has been actively running racist policy for years. It sells spotify premium around the world. But recently I changed from my American spotify premium to a Kenyan account as I relocated. Surprising to me was that its advertising premium all ov...

  • Visitor
  • Spotify has been actively running racist policy for years.   It sells spotify premium around the world.    But recently I changed from my American spotify premium to a Kenyan accou...
  • Prague
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

playlist trouble

я хочу чтобы кто угодно мог доабвлять треки в мой плелист.

  • Visitor
  • я хочу чтобы кто угодно мог доабвлять треки в мой плелист.
  • Bittencourt
  • Spotify Star
  • 911 Views
  • 1 replies
  • 0 likes
  • 911 Views
  • 1 replies
  • 0 likes

We Need The Ability To Fully Remove All Listening History On A Song/ Artist

We need to ability to remove a song from our account's history. Songs accidently left on overnight/ background 'sounds' completely ruin our algorithms and account statistics. My friend left a song on my TV without me knowing for 4 days and all of a s...

  • Casual Listener
  • We need to ability to remove a song from our account's history. Songs accidently left on overnight/ background 'sounds' completely ruin our algorithms and account statistics. My friend left a song on...
  • Prague
  • Community Legend
  • 1227 Views
  • 1 replies
  • 3 likes
  • Account
    All Platforms
    Your Library
  • 1227 Views
  • 1 replies
  • 3 likes

Feature Request, Easily Remove Duplicate Songs in a Playlist

Is there a reason why there is no feature to remove duplicate songs in a playlist? Why does one have to use third party tools to do something that is basic functional feature and should be built into the application?

  • Newbie
  • Is there a reason why there is no feature to remove duplicate songs in a playlist?  Why does one have to use third party tools to do something that is basic functional feature and should be buil...
  • 1614 Views
  • 0 replies
  • 0 likes
  • 1614 Views
  • 0 replies
  • 0 likes

Recommendations- How do you tuen them off?

Once upon a time I know I turned recommendations off in settings. They're back. I have a list set aside for my kids where I've made sure the lyrics/words are age appropriate... and the recommendations aren't always the same. I don't want them. I don'...

  • Visitor
  • Once upon a time I know I turned recommendations off in settings. They're back. I have a list set aside for my kids where I've made sure the lyrics/words are age appropriate... and the recommendation...
  • 123 Views
  • 0 replies
  • 0 likes
  • 123 Views
  • 0 replies
  • 0 likes

Autoplay not working? Try turning up your volume if it's muted

I've been fighting with the "only plays one song and stops" issue. Tried logging in/out, reinstalling clients, restarting about 9 times, but the player stubbornly refused to go to the next track when one finished. After banging on everything I could ...

  • Casual Listener
  • I've been fighting with the "only plays one song and stops" issue. Tried logging in/out, reinstalling clients, restarting about 9 times, but the player stubbornly refused to go to the next track when...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes