Listening offline
Please can you help me. I cannot listen to my Spotify unless i am onlione. I have a Premium account. I can see all my starred music but cannot listen to it off line now
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Start a topicPlease can you help me. I cannot listen to my Spotify unless i am onlione. I have a Premium account. I can see all my starred music but cannot listen to it off line now
Newbie
Please can you help me. I cannot listen to my Spotify unless i am onlione. I have a Premium account. I can see all my starred music but cannot listen to it off line now
meahtenoha
Spotify
512 Views
2 replies
0 likes
I can't listen to my playlist because it says I have to pay for premium when I already have it...my card was just charged and it was processed! How do I fix this?
Newbie
I can't listen to my playlist because it says I have to pay for premium when I already have it...my card was just charged and it was processed! How do I fix this?
meahtenoha
Spotify
633 Views
5 replies
0 likes
Hi, I would like to keep my account(I like the way I have it set up and don't want to start over) but I originally signed up through facebook. How do I just get a regular log in and unlink my Facebook? thanks!
Newbie
Hi, I would like to keep my account(I like the way I have it set up and don't want to start over) but I originally signed up through facebook. How do I just get a regular log in and unlink my Faceboo...
Peter__
Community Legend
487 Views
1 replies
0 likes
Hi! I set up an unlimited account for my Dad(ianmenzies84) for his Christmas using the same debit card that I use for my own Premium account. I've checked my bank account and I get charged for both, but I was speaking to my Dad and he said that his a...
Newbie
Hi! I set up an unlimited account for my Dad(ianmenzies84) for his Christmas using the same debit card that I use for my own Premium account. I've checked my bank account and I get charged...
Peter__
Community Legend
344 Views
1 replies
0 likes
I need ot urgently change my email and password on a premium account. I am quite frankly, furious that this cannot be effected efficiently. I no longer have access to my email account. Thus, this needs to be done some other way. As I am paying via cr...
Newbie
I need ot urgently change my email and password on a premium account. I am quite frankly, furious that this cannot be effected efficiently. I no longer have access to my email accoun...
Peter__
Community Legend
314 Views
1 replies
0 likes
My brother deleted half of my playlists. Does anyone know how to recover them?
Casual Listener
My brother deleted half of my playlists. Does anyone know how to recover them?
Peter__
Community Legend
651 Views
4 replies
0 likes
Hi there when opening spotify I had my new playlists and a folder at the bottom with recovered playlists. But I had to go through 2 diff pages to see then any chance I can get them back. And too the opening page. Help would be appreciated
Newbie
Hi there when opening spotify I had my new playlists and a folder at the bottom with recovered playlists. But I had to go through 2 diff pages to see then any chance I can get them back. And too the ...
267 Views
0 replies
0 likes
I downloaded the spotify app on my phone then recieved an e-mail saying I can sign up for 30 days free. I go through to the website and click on the 30 day trial subscription, choose the payment method and the page never loads. It just says 'loading'...
Newbie
I downloaded the spotify app on my phone then recieved an e-mail saying I can sign up for 30 days free. I go through to the website and click on the 30 day trial subscription, choose the payment me...
352 Views
0 replies
0 likes
On 12th February I bought an Unlimited subscription, and on the same day I changed it to 30-days free Premium subscription. Now in my account I see, that my subscription is only to 25th February, so it's only 12 days? What is going on? Shouldn't be 2...
Casual Listener
On 12th February I bought an Unlimited subscription, and on the same day I changed it to 30-days free Premium subscription. Now in my account I see, that my subscription is only to 25th February, so ...
David
Spotify Legend
315 Views
1 replies
0 likes
I know there is a sticky post but I can not reply to that nor does it provide a solution for ppl that only have their account tied to facebook. I logged in to find my play lists gone and someone elses. Logging out does not work, and I have no option ...
Visitor
I know there is a sticky post but I can not reply to that nor does it provide a solution for ppl that only have their account tied to facebook. I logged in to find my play lists gone and s...
David
Spotify Legend
362 Views
1 replies
0 likes
I'm studying abroad in Spain from the US. Is there anything I can do to get the free radio back? I need my tunes!
Newbie
I'm studying abroad in Spain from the US. Is there anything I can do to get the free radio back? I need my tunes!
Peter__
Community Legend
512 Views
1 replies
0 likes
i have just gone through my bank account and spotify have double billed me for the past 6 plusw months. Contact form wont allow me to use the drop down menu . totally annoyed and wany my £££ back. Its bang out of order
Visitor
i have just gone through my bank account and spotify have double billed me for the past 6 plusw months. Contact form wont allow me to use the drop down menu . totally annoyed and wany my £££ back. It...
Peter__
Community Legend
463 Views
1 replies
0 likes
My spotify updated by itself, is there a way that I can undo the update? I'd rather have the layout before it was updated
Casual Listener
My spotify updated by itself, is there a way that I can undo the update? I'd rather have the layout before it was updated 😞
Peter__
Community Legend
4397 Views
1 replies
2 likes
On feb 16, I signed up for a trial. Upon logging in, I found that a lot of the music i liked wasn't on spotify, so I cancelled. On the account page, it indicates that my membership is active until for another month. I tried to contact customer servic...
Visitor
On feb 16, I signed up for a trial. Upon logging in, I found that a lot of the music i liked wasn't on spotify, so I cancelled. On the account page, it indicates that my membership is active until fo...
Peter__
Community Legend
1307 Views
1 replies
0 likes
Greetings.....and to whom it may concern, A colleague of mine mentioned Spotify as an alternative to buying music. She described it as a "Netflix" for music, so to speak. So, I started my Spotify Premium free 30 day trial about a month ago. It ended ...
Casual Listener
Greetings.....and to whom it may concern, A colleague of mine mentioned Spotify as an alternative to buying music. She described it as a "Netflix" for music, so to speak. So, I...
Peter__
Community Legend
664 Views
3 replies
0 likes
Hi, I just got notified by the Spotify app for windows about the 10 hour limit.. Why has there not been any messages about this on the polish version of the site? I understand that the limit starts after 6 months from account creation... Fine, but wh...
Newbie
Hi, I just got notified by the Spotify app for windows about the 10 hour limit.. Why has there not been any messages about this on the polish version of the site? I understand that the lim...
479 Views
0 replies
2 likes
Hello, I stopped using you a few months ago because you charged me in error and your agent was very blarzey about it when I consider this to be fraud. Now I have a charge on my account for a subscription that I have received no advanced warning of fo...
Casual Listener
Hello, I stopped using you a few months ago because you charged me in error and your agent was very blarzey about it when I consider this to be fraud. Now I have a charge on my account for...
meahtenoha
Spotify
463 Views
1 replies
0 likes
Hello, Ive been victim of this Telia fraud, thats beeing sold on ebay. Ive sent a mail to support with ID #: 00535711 but havent gotten a response since friday. In order to do something against them I need an official mail about this being a fraud. I...
Newbie
Hello, Ive been victim of this Telia fraud, thats beeing sold on ebay. Ive sent a mail to support with ID #: 00535711 but havent gotten a response since friday. In order to do something agai...
meahtenoha
Spotify
631 Views
1 replies
0 likes
I bought a $10 gift card from Target a couple weeks ago. I scratched off the back and tried to redeem this morning and got, "The Premium code you entered has already been used." Please help.
Casual Listener
I bought a $10 gift card from Target a couple weeks ago. I scratched off the back and tried to redeem this morning and got, "The Premium code you entered has already been used." Please help.
Chris3897
Casual Listener
1498 Views
2 replies
0 likes
Hi I having problem to login. When I login, I come to the Facebook pop up to choose if I want to share my songs on Facebook. I can only press the red cross in the left corner and then spotify logs me out. Thanks
Casual Listener
Hi I having problem to login. When I login, I come to the Facebook pop up to choose if I want to share my songs on Facebook. I can only press the red cross in the left corner and then spotif...
allan10
Regular
8418 Views
71 replies
0 likes