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Vanilla Mastercard Gift Card - spotify stopped charging it

everything was alright for about 3 months and suddenly spotify sent me an email that said they can't charge it anymore .. i checked the card and i have 20$ in there.... any suggestions? i login using facebook - [snip! - Mod]

Newbie

everything was alright for about 3 months and suddenly spotify sent me an email that said they can't charge it anymore .. i checked the card and i have 20$ in there.... any suggestions? i login usi...

Sp8ky

Regular

1265 Views

2 replies

0 likes

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No 30 days free trial

I signed up for the free 30 day trial but i've been charged £9.99 for a months premium the same day. I only got 2 premium days because i've activated android application. Could you please help me?

Newbie

I signed up for the free 30 day trial but i've been charged £9.99 for a months premium the same day. I only got 2 premium days because i've activated android application. Could you please help me?

Peter__

Community Legend

328 Views

1 replies

0 likes

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  • 1 replies
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Premium - not working acknowledging iPhone

Hi, I got premium but when I use iPhone app it doesn't acknowledge I have premium so it won't let me pay tracks, other than radio ? I have logged into my acc and it states i have premium. Please advise

Newbie

Hi, I got premium but when I use iPhone app it doesn't acknowledge I have premium so it won't let me pay tracks, other than radio ? I have logged into my acc and it states i have premium. Please advi...

Peter__

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Started getting ads in my premium account, subscribed anew, Spotify has now charged me twise

Hi, the title says it all: Started getting ads in my premium account, subscribed anew, Spotify has now charged me twise for february 2013-march 2013 (and will probbaly continue doing so). And the ads are still not gone! What to do Tord, Norway

Newbie

Hi, the title says it all: Started getting ads in my premium account, subscribed anew, Spotify has now charged me twise for february 2013-march 2013 (and will probbaly continue doing so). And the ads...

Peter__

Community Legend

355 Views

1 replies

0 likes

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  • 1 replies
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Can't delete my card details.

Hello.I just took the 30 day free premium as a Valentine's gift and I am unable to remove my card as I do not wish for any further payments to be taken when the trial is expired.Any help?

Casual Listener

Hello. I just took the 30 day free premium as a Valentine's gift and I am unable to remove my card as I do not wish for any further payments to be taken when the trial is expired. Any help?

GoodForWay

Casual Listener

2166 Views

4 replies

0 likes

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Solved!! Time Limit Already?!

Hi, I have been using Spotify for about a month or less, and I'm really liking it so far. However, when I opened it today it said that from now on I can only have 10 hours per month and play each song a maximum of 5 times? As unhappy and angry as I a...

Casual Listener

Hi, I have been using Spotify for about a month or less, and I'm really liking it so far. However, when I opened it today it said that from now on I can only have 10 hours per month and play each s...

joepusey

Casual Listener

1155 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Deleted a playlist by accident!!

Ohhh nooo!!! I accidently deleted a playlist!!! :-((((( Any way to recover it??

Casual Listener

Ohhh nooo!!! I accidently deleted a playlist!!! :-(((((   Any way to recover it??    

beatfreax

Casual Listener

659 Views

2 replies

0 likes

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Purchase

I am a Spotify Unlimited subscriber and I too am getting :- " We are currently not supporting new download purchases on Spotify " .......every time I try to buy anything What is going on ..? When will it be restored ? Bob

Newbie

I  am a Spotify Unlimited subscriber  and I too am getting :- " We are currently not supporting new download purchases on Spotify " .......every time I try to buy anything  &nbsp...

CryptIDMe

Regular

3121 Views

16 replies

1 likes

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  • 16 replies
  • 1 likes

Offline mode - Changed country in profile but still unable to get Spotify account online

Hi guys, I sent an email, but got referred to the community page. I'm currently using a free Spotify account and I've tried to update my Spotify details to USA with a US postcode and my account is reflecting these changes. My account was working for ...

Newbie

Hi guys, I sent an email, but got referred to the community page. I'm currently using a free Spotify account and I've tried to update my Spotify details to USA with a US postcode and my account...

Peter__

Community Legend

744 Views

1 replies

0 likes

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  • 1 replies
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spotify premium + e-card

Hello, the same day I bought a month of spotify premium a friend of mine has donated 6 months. What I have to do? I delete data from my bank or spotify add those 6 months to mine? Thank you, have a nice day. c.

Visitor

Hello, the same day I bought a month of spotify premium a friend of mine has donated 6 months.   What I have to do? I delete data from my bank or spotify add those 6 months to mine? &n...

David

Spotify Legend

556 Views

1 replies

0 likes

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  • 1 replies
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Yahoo email subscription

From Italy I signed in using a Yahoo email username (not facebook). Subscription seemed ok but after 4 days I can't log in from my pc because it says that the email have to be confirmed. But I have not received any confirmation email and I checked my...

Casual Listener

From Italy I signed in using a Yahoo email username (not facebook). Subscription seemed ok but after 4 days I can't log in from my pc because it says that the email have to be confirmed. But I...

roberto1972

Casual Listener

3345 Views

3 replies

0 likes

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  • 3 replies
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Recover a deleted playlist.

I have accidentally deleted my playlist named 'Everything' that was on my account. I deleted it from my phone but wasn't expecting it to delete it from my computer. Are there any way to retrieve it?

Newbie

I have accidentally deleted my playlist named 'Everything' that was on my account. I deleted it from my phone but wasn't expecting it to delete it from my computer. Are there any way to retrieve it?

David

Spotify Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
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Premium Account not Showing

Hi I just purchased a Premium Subscription, on the website it shows that it went through however when I log in on my iPhone or or the Spotify client on PC, it is still not appearing as Premium.

Casual Listener

Hi I just purchased a Premium Subscription, on the website it shows that it went through however when I log in on my iPhone or or the Spotify client on PC, it is still not appearing as Premium. &nb...

user-removed

Not applicable

768 Views

3 replies

0 likes

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  • 3 replies
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Another account is already registered with this email address

My email account looks is already registered and I can't change my profile details. Please help!

Newbie

My email account looks is already registered and I can't change my profile details.   Please help!

Peter__

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
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Devices password

Having used my facebook password until now apparently I need a different login for Sonos. I have clikced the 'devices password' link and was told that an email had been sent with my new password. That was a couple of hours ago and despite repeating t...

Newbie

Having used my facebook password until now apparently I need a different login for Sonos. I have clikced the 'devices password' link and was told that an email had been sent with my new password. Tha...

Peter__

Community Legend

349 Views

1 replies

0 likes

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  • 1 replies
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Disconnecting from facebook

As of right now, my spotify is associated with my facebook account. Is there any way for me to change this so that I have a seperate spotify username and password? And if not is there a way that the two accounts (facebook and spotify) can have differ...

Newbie

As of right now, my spotify is associated with my facebook account.  Is there any way for me to change this so that I have a seperate spotify username and password? And if not is there a way tha...

Peter__

Community Legend

909 Views

4 replies

0 likes

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Solved!! How to buy Spotify for a friend?

I want to buy my friend just a one month's subscription to Spotify. Having a hard time finding this in Spotify or on the website... if it's possible to do this, can anyone point me in the right direction?

Casual Listener

I want to buy my friend just a one month's subscription to Spotify. Having a hard time finding this in Spotify or on the website... if it's possible to do this, can anyone point me in the right direc...

Liam

Community Legend

1930 Views

3 replies

0 likes

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  • 3 replies
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Declined credit details when redeeming a trial membership

Hi, I have tried 4 different credit cards and i continue to get the same message "Declined, please check or change payment details" when trying to redeem a trial membership and typing my credit card details. I have used the cards elsewhere so i dont ...

Newbie

Hi,   I have tried 4 different credit cards and i continue to get the same message "Declined, please check or change payment details" when trying to redeem a trial membership and typing my cre...

Sam

Spotify

1689 Views

5 replies

0 likes

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new subscription

Hi I had free 48hr android app then it ended so went on internet and signed up for 30 day trial of premium but when it said download I didnt get a new app and nothing changed so what now? Do I have to uninstsll the first app?

Newbie

Hi I had free 48hr android app then it ended so went on internet and signed up for 30 day trial of premium but when it said download I didnt get a new app and nothing changed so what now? Do I have t...

Liam

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes