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account appears to be stolen

hello. As i logged on to spotify on my computer i saw a banner saying the following "This Action is not possible in offline mode. Please turn off offline mode and try again" I check and saw that i was logged on, and decided to check out my account. I...

Casual Listener

hello. As i logged on to spotify on my computer i saw a banner saying the following "This Action is not possible in offline mode. Please turn off offline mode and try again" I check and saw that i wa...

Sam

Spotify

1322 Views

13 replies

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Time limit after 6 months

Hello. After searching a lot for this info, i´m still not clarified. Only in the UK site I can get to this FAQ -> http://support.spotify.com/uk/learn-more/faq/#/article/How-much-music-can-be-played-using-Spotify-Free/ In the PT site the FAQ does not ...

Newbie

Hello.   After searching a lot for this info, i´m still not clarified.   Only in the UK site I can get to this FAQ -> http://support.spotify.com/uk/learn-more/faq/#/article/...

Sam

Spotify

999 Views

3 replies

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Non-Stop Emails

For Valentines Day, my girlfriend got me six free months of Premium. In the last half an hour Spotify has sent me well over 50 emails at this point. How do i get the emails to stop?

Newbie

For Valentines Day, my girlfriend got me six free months of Premium. In the last half an hour Spotify has sent me well over 50 emails at this point. How do i get the emails to stop?

Sam

Spotify

1233 Views

7 replies

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Feedback

Okay the title wasn't serious. So I made an account and joined the premium trial and absolutely love this. It's brilliant, convenient, and a pleasure to use. But I won't be staying to pay £9.99 when the service in the States is less then £6.50. Thoug...

Newbie

Okay the title wasn't serious.       So I made an account and joined the premium trial and absolutely love this. It's brilliant, convenient, and a pleasure to use.   B...

Sam

Spotify

1186 Views

6 replies

0 likes

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Premium account gone

I accidently disconnected from Facebook and now that I have reconnected it has a new trial account and not my premium account with saved playlists. How do I fix this?

Visitor

I accidently disconnected from Facebook and now that I have reconnected it has a new trial account and not my premium account with saved playlists.  How do I fix this?  

Sam

Spotify

675 Views

5 replies

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Valentines help! I deleted my playlist

What it be possible to get a playlist restored I just deleted it an hour or so ago on accident and realized it's gone please help!

Casual Listener

What it be possible to get a playlist restored I just deleted it an hour or so ago on accident and realized it's gone please help!

Sam

Spotify

499 Views

2 replies

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Solved!! USA users vs European users

Why dos USA free users dont have the 10 hours limitation and European have? Why are the European diferent?

Regular

Why dos USA free users dont have the 10 hours limitation and European have? Why are the European diferent? 

Sam

Spotify

3999 Views

7 replies

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Spotify Premium gift leads to massive email spamming

Hello, I'm hoping someone can help. My wife bought me a one month premium subscription to Spotify yesterday. So far, so good! However, I am now getting emails sent to my email account every minute to 2 minutes saying "You've received a Spotify gift c...

Casual Listener

Hello,   I'm hoping someone can help. My wife bought me a one month premium subscription to Spotify yesterday. So far, so good!   However, I am now getting emails sent to my email a...

Sam

Spotify

1159 Views

6 replies

0 likes

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Spotify on another pc

I had first installed spotify on an old pc of mine which i later gave to a friend of a friend... How can i prevent now that my spotify account automatically opens on that pc? I tried to change the password and to disable the "automatic log in" option...

Newbie

I had first installed spotify on an old pc of mine which i later gave to a friend of a friend... How can i prevent now that my spotify account automatically opens on that pc?    I tri...

Sam

Spotify

576 Views

2 replies

0 likes

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Wrong country detected

I used to use spotify a long time ago, but stopped at some point. I noticed recently that it is available in Ireland, so went to try to use it again. But i have problems. I work for a large multinational corporation who have an office in Ireland. But...

Casual Listener

I used to use spotify a long time ago, but stopped at some point. I noticed recently that it is available in Ireland, so went to try to use it again. But i have problems.   I work for a la...

Sam

Spotify

4970 Views

10 replies

0 likes

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Solved!! E-card, payment succeded, but no subscription

I was buying a e-card, the money was taken but i got no subscription. . How do i solve this?

Newbie

I was buying a e-card, the money was taken but i got no subscription. . How do i solve this?

Sam

Spotify

668 Views

2 replies

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Solved!! premium account

why have you deleted my premium account? The funds are ALWAYS there. Not happy. I have tried to sign up again and spotify won't let me. Victoria

Casual Listener

why have you deleted my premium account?  The funds are ALWAYS there.   Not happy.  I have tried to sign up again and spotify won't let me.   Victoria

Sam

Spotify

690 Views

2 replies

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Specific songs much shorter than they should be (1:30 instead of 4:57)

Hi, I couldn't find any "song" related Help section, so I hope this is the right place to post. I noticed that some of the songs of this Alexi Murdoch's album are corrupted (I tested it under Mac client and Android client). For example, song #1 "All ...

Newbie

Hi,    I couldn't find any "song" related Help section, so I hope this is the right place to post.   I noticed that some of the songs of this Alexi Murdoch's album are co...

Peter__

Community Legend

1696 Views

4 replies

2 likes

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Changing Country

I have tried for over a month now to change my country, but it never seems to work. I was previously a premium user in America but have now moved to Japan but my profile page will not let me change my country. It tells me to "read more about changing...

Newbie

I have tried for over a month now to change my country, but it never seems to work. I was previously a premium user in America but have now moved to Japan but my profile page will not let me change m...

Peter__

Community Legend

484 Views

1 replies

0 likes

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Playlist deleted, but it still shows up on my profile

Hello. I hope I can make myselft clear 'cause I could use some help! I accidently created 2 radom playlists and then deleted them, but what happens is that those playlists still show up on my profile, and I don't really want them in there! How do I m...

Visitor

Hello.   I hope I can make myselft clear 'cause I could use some help! 🙂   I accidently created 2 radom playlists and then deleted them, but what happens is that those playlists st...

Peter__

Community Legend

541 Views

1 replies

0 likes

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Can't upgrade to premium. Issue resolved.

OK, Going through a different page worked and I upgraded. However, the link form the email sent still appears to be suspect. However, now one happy customer. Hi, I'm trying to upgrade to premium. When I access the upgrade page there is no response wh...

Newbie

OK, Going through a different page worked and I upgraded. However, the link form the email sent still appears to be suspect. However, now one happy customer.   Hi,   I'm trying to...

Peter__

Community Legend

363 Views

1 replies

0 likes

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Solved!! Spotify charged me before trial ended

Spotify has charged me a day before the trial has ended. I don't want to cancel it fearing that I would lose a month of paid Spotify. Can someone from the support team cancel my subscription. This is ridiculous. Please help, thanks.

Casual Listener

Spotify has charged me a day before the trial has ended. I don't want to cancel it fearing that I would lose a month of paid Spotify. Can someone from the support team cancel my subscription. This is...

Liam

Community Legend

2412 Views

7 replies

1 likes

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  • 7 replies
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spotify

premium  wieder kostenlos auf smartphone nach neuinstalation nutzen

Newbie

premium  wieder kostenlos auf smartphone nach neuinstalation nutzen

324 Views

0 replies

0 likes

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Solved!! The reply button does not work for me in other threads?

Thank you for merging Someone else merged my original post into another thread regarding my issues. Taken care of

Music Fan

Thank you for merging   Someone else merged my original post into another thread regarding my issues. Taken care of 🙂

Liam

Community Legend

1002 Views

3 replies

0 likes

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Solved!! Taken 10 pounds off me but no premium

My trail ended and on the last day you charged me 10 pounds.Fair enough.Except I cancelled my subscription and I've now paid 10 pounds for spotify free?!This is disgusting, to top it off I have to register in these forums to get any kind of support b...

Visitor

My trail ended and on the last day you charged me 10 pounds. Fair enough. Except I cancelled my subscription and I've now paid 10 pounds for spotify free?! This is disgusting, to top it off ...

user-removed

Not applicable

1155 Views

6 replies

0 likes

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