Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 63682 Views
  • 47 replies
  • 107 likes
  • 63682 Views
  • 47 replies
  • 107 likes

Simply Red

Why is PICTURE BOOK the first album of Simply Red missing

  • Casual Listener
  • Why is PICTURE BOOK the first album of Simply Red missing
  • geovanebento
  • Roadie
  • 384 Views
  • 1 replies
  • 0 likes
  • Simply Red first album
  • 384 Views
  • 1 replies
  • 0 likes

Song request

Can I request Timeless Love by Saraya from the Shocker Movie Soundtrack. Actually I love the whole album if you can get it. You have some of the album. Here is the song I wanthttps://youtu.be/iZLqoG0zqMk

  • Visitor
  • Can I request Timeless Love by Saraya from the Shocker Movie Soundtrack. Actually I love the whole album if you can get it. You have some of the album. Here is the song I want https://youtu.be/iZLqo...
  • geovanebento
  • Roadie
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

My Discover Weekly is not updating

Windows, Web / Free plan My Discover Weekly is the same as 29.09.2022. I'm not using private mode.

  • Newbie
  • Windows, Web / Free plan   My Discover Weekly is the same as 29.09.2022. I'm not using private mode.
  • geovanebento
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Chroniken von Narnia Band 02 und 03 fehlt !?

Hallo !Weiß jemand warum die CHroniken von Narnia Band 01, 04-07 bei Spotify vorhanden sind, Band 02 und 03 aber fehlen?Das macht doch irgendwie keinen Sinn

  • Casual Listener
  • Hallo ! Weiß jemand warum die CHroniken von Narnia Band 01, 04-07 bei Spotify vorhanden sind, Band 02 und 03 aber fehlen? Das macht doch irgendwie keinen Sinn
  • Joja19
  • Visitor
  • 959 Views
  • 4 replies
  • 0 likes
  • 959 Views
  • 4 replies
  • 0 likes

My own artist radio is full of non english dumpster fire

I have a complaint with Spotify, I am an artist on Spotify called Rickarino 12 and my own artist radio is full of junk, change it now, atleast some meme songs in my artist radio, or some hip-hop or R&B songs from the 90s, not this piece of **bleep**,...

F6360F3C-2326-4756-B165-E5059AFEAC6D.png
  • Casual Listener
  • I have a complaint with Spotify, I am an artist on Spotify called Rickarino 12 and my own artist radio is full of junk, change it now, atleast some meme songs in my artist radio, or some hip-hop or R...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Solved!! Can’t find my discover weekly playlist

PlanPremiumCountryFranceDeviceiPhone 11Operating SystemiOS 15 My Question or IssueHi, even if I’m searching in « made for you » tab, I can’t find my Discover Weekly and the Release Radar playlists… Can anyone help me?

  • Regular
  • Plan Premium Country France Device iPhone 11 Operating System iOS 15   My Question or Issue Hi, even if I’m searching in « made for you » tab, I can’t find my Discover Weekly and the R...
  • Niicola
  • Regular
  • 1080 Views
  • 4 replies
  • 1 likes
  • 1080 Views
  • 4 replies
  • 1 likes

Superuser Contribution Wrong artist even in a "This Is" playlist

My Question or IssueSo, I'm a fan of the jazz fusion band ALI, and I noticed that there is a recent single atributed to this band (this one), but the problem is that is not theirs. I guess it's from another artist called Ali, too. The problem is not ...

  • Gig Goer
  • My Question or Issue So, I'm a fan of the jazz fusion band ALI, and I noticed that there is a recent single atributed to this band (this one), but the problem is that is not theirs. I guess it's fro...
  • Adapt73
  • Casual Listener
  • 518 Views
  • 2 replies
  • 2 likes
  • report
    wrong artist
  • 518 Views
  • 2 replies
  • 2 likes

Luke Combs Pre-sale codes

PlanPremiumCountryUKDeviceSamsung Galaxy S22 My Question or IssueHas anyone receive the email for the Luke Combs Pre-sale code that opens Wednesday? (Setember 14th, 2022) for his 2023 World tour. I have enabled notification emails and Luke is my top ...

  • Regular
  •   Plan Premium Country UK Device Samsung Galaxy S22     My Question or Issue Has anyone receive the email for the Luke Combs Pre-sale code that opens Wednesday? (Setember 14t...
  • saluteme06
  • Visitor
  • 23474 Views
  • 43 replies
  • 1 likes
  • 23474 Views
  • 43 replies
  • 1 likes

Superuser Contribution My streams are not going up.

Recently i have noticed that the songs that i listen from a certain group are not being counted, while the other artists streams are always increasing. I use last.fm to see how many times I played a certain artist and it says i played Artist 1 (the o...

  • Visitor
  • Recently i have noticed that the songs that i listen from a certain group are not being counted, while the other artists streams are always increasing. I use last.fm to see how many times I played a ...
  • Jeremy
  • Spotify Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution My recomded songs are completly wrong

My recomended songs are only spanish songs even though i don't listen to any spanish music. My current playlist is full of korean/japanese songs.

  • Visitor
  • My recomended songs are only spanish songs even though i don't listen to any spanish music. My current playlist is full of korean/japanese songs.
  • AlejaR
  • Moderator
  • 2316 Views
  • 7 replies
  • 0 likes
  • 2316 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Playlists] Retain album information when adding songs to a playlist

If I add a song from an album in my library to a playlist, the song in the playlist should show from the album I added it from, not from a different album. This happens a lot with different editions of the same album, and is quite annoying.

  • Regular
  • If I add a song from an album in my library to a playlist, the song in the playlist should show from the album I added it from, not from a different album.  This happens a lot with different ed...
  • MihailY
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 222 Views
  • 1 replies
  • 0 likes

Shuffle by Album rather than Song

PlanPremiumCountryCanada My Question or IssueI like listening to full albums, so i have a playlist that includes all of my favourite albums (that spotify has). i tried to google this but i didnt find any results so decided to ask a dedicated question...

  • Visitor
  • Plan Premium Country Canada    My Question or Issue I like listening to full albums, so i have a playlist that includes all of my favourite albums (that spotify has).  i tried...
  • Sebasty
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing songs i choose

Plan premiumFree/PremiumCountry US Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.)iosMy Question or Issuewhenever i go to play an album it will play one song and then play ran...

  • Visitor
  • Plan premium Free/Premium Country US   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.) ios My Question...
  • Dian
  • Spotify Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! Cant find music im looking for?

I'm looking for the song "already taken" by trey songz and i was wondering why it isn't there. Plzz look and reply to this it would help me a lot because this song is amazing!!!!

  • Newbie
  • I'm looking for the song "already taken" by trey songz and i was wondering why it isn't there. Plzz look and reply to this it would help me a lot because this song is amazing!!!! 😄
  • Jayling2
  • Visitor
  • 10678 Views
  • 10 replies
  • 7 likes
  • 10678 Views
  • 10 replies
  • 7 likes

The artists listed for this song are totally incorrect. wth?

Some **bleep** named PO BLACK has included artists that have had absolutely nothing to do with the song at all whatsoever. Lists multiple riot grrl bands who are not in the song, and are the complete opposite of what this musician is/sounds like/stan...

  • Visitor
  • Some **bleep** named PO BLACK has included artists that have had absolutely nothing to do with the song at all whatsoever. Lists multiple riot grrl bands who are not in the song, and are the complete...
  • Taylith
  • Community Legend
  • 251 Views
  • 1 replies
  • 1 likes
  • 251 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sharing on Facebook

Hello I am having some issues sharing to Facebook story from Spotify. When I share to stories I just get the photo but no music. Also same when I go to try and share to my feed I just get a photo but I used to get a nice little player. What's happeni...

  • Regular
  • Hello  I am having some issues sharing to Facebook story from Spotify. When I share to stories I just get the photo but no music.  Also same when I go to try and share to my feed I just g...
  • Lboogie2
  • Regular
  • 429 Views
  • 2 replies
  • 0 likes
  • 429 Views
  • 2 replies
  • 0 likes

Superuser Contribution Combining Daily Mixes

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs it possible to listen to my 6 Daily Mixes as one combined playlist mix? I like the variety...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is it p...
  • Dian
  • Spotify Legend
  • 1095 Views
  • 1 replies
  • 1 likes
  • 1095 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs that can’t play through Connect

PlanFree/PremiumCountryNetherlands DeviceiPhone 13Operating SystemiOS 15 My Question or IssueCertain songs seem to only be playable from within the app and not via Spotify Connect, how is that possible? For instance the song “Spelregels” by Nielson.

  • Regular
  • Plan Free/Premium Country Netherlands   Device iPhone 13 Operating System iOS 15   My Question or Issue Certain songs seem to only be playable from within the app and not via Spo...
  • Yordan
  • Moderator
  • 762 Views
  • 10 replies
  • 0 likes
  • 762 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution A lot of songs became greyed out

PlanPremiumCountryPoland My Question or IssueI wanted to listen to "My favorites 2019" (that yearly compilation) and noticed buch of songs greyed out. After checking my all in one playlist is turned out that around 10% of old Polish rock songs and ar...

NightlyEnki_0-1614528812673.png NightlyEnki_1-1614528840952.png NightlyEnki_2-1614528860860.png
  • Newbie
  • Plan Premium Country Poland   My Question or Issue I wanted to listen to "My favorites 2019" (that yearly compilation) and noticed buch of songs greyed out. After checking my all in one pl...
  • Yordan
  • Moderator
  • 4562 Views
  • 6 replies
  • 7 likes
  • 4562 Views
  • 6 replies
  • 7 likes

Superuser Contribution Looking for name of artist

Looking for the name of an artist (I don't have much info -- it was on a daily mix from a couple of days ago) It was sort of experimental electronic sort of stuffThe artists name had a lot of 'b's in it (bbarstias???) or something like that.Had a son...

  • Casual Listener
  • Looking for the name of an artist (I don't have much info -- it was on a daily mix from a couple of days ago)   It was sort of experimental electronic sort of stuff The artists name had a lot...
  • Bob_Tron
  • Casual Listener
  • 331 Views
  • 2 replies
  • 0 likes
  • 331 Views
  • 2 replies
  • 0 likes