Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

Solved!!Superuser Contribution can't play song

Plan: PremiumCountry: Romania DeviceHuawei p30 light Operating Systemlatest Android version My Question or Issue i can't play any songs by the artist Giles Corey. it works just fine playing it on mobile. but when i'm connected with my laptop it says ...

  • Casual Listener
  •   Plan:  Premium Country: Romania   Device Huawei p30 light  Operating System latest Android version    My Question or Issue   i can't play any songs b...
  • Eni
  • Moderator
  • 327 Views
  • 5 replies
  • 0 likes
  • 327 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do I add a credit to one of my own songs?

PlanPremium CountryUSA Device(iPhone SE 2020, Macbook Pro 16" 2019) Operating System(iPhone: iOS 14.4, Macbook Pro: mac OS Catalina version 10.15.7) My Question or IssueHi all!I am an independent musician managing my own spotify page. My mixing/maste...

  • Newbie
  • Plan Premium   Country USA   Device (iPhone SE 2020, Macbook Pro 16" 2019)   Operating System (iPhone: iOS 14.4, Macbook Pro: mac OS Catalina version 10.15.7)   My Que...
  • Novy
  • Moderator
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Podcasts] Joe Rogan episode 1611 isn't working. Uploaded 2-23-21

Title. Using an Android device. Google Pixel 4. Plz help. It just played the intro sponsors and song then doesn't work. Edit: Fixed itself after I undownloaded the episode and restarted the app. Not sure if that had anything to do with it. 路

  • Casual Listener
  • Title. Using an Android device. Google Pixel 4. Plz help. It just played the intro sponsors and song then doesn't work.     Edit:   Fixed itself after I undownloaded the episode a...
  • Mario
  • Spotify Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • Podcasts
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution G’n’R Live Coma?

PlanPremium (Duo)CountryUnited States My Question or IssueAbout 3-4 weeks ago (Jan 2021) I started playing the Guns and Roses Live Era ‘87-‘93 recording. I could have sworn I heard a live version of “Coma.” Now it’s gone from that record/playlist on ...

  • Newbie
  • Plan Premium (Duo) Country United States   My Question or Issue About 3-4 weeks ago (Jan 2021) I started playing the Guns and Roses Live Era ‘87-‘93 recording. I could have sworn I heard a...
  • Mihail
  • Spotify Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Playback issues when replaying a song

PlanPremiumCountryUSADeviceHP Laptop 15-da0xxxOperating SystemWindows 10 Home My Question or IssueUpon replaying a song after it has completed, the song will begin to play again for exactly 2 seconds before going completely silent but continuing to p...

  • Newbie
  • Plan Premium Country USA Device HP Laptop 15-da0xxx Operating System Windows 10 Home   My Question or Issue Upon replaying a song after it has completed, the song will begin to play ag...
  • Tiona-Rene
  • Music Fan
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Remove Artist From radio

How do I remove and artist from Rivers and Robots radio? Rivers and Robots is wonderfully Christian. However the "radio" keeps playing John Lucas, who is not a biblical Christian.

  • Casual Listener
  • How do I remove and artist from Rivers and Robots radio? Rivers and Robots is wonderfully Christian.  However the "radio" keeps playing John Lucas, who is not a biblical Christian.
  • spinningstill
  • Casual Listener
  • 467 Views
  • 5 replies
  • 0 likes
  • 467 Views
  • 5 replies
  • 0 likes

Superuser Contribution JRE podcast #1611 has no video

The Joe Rogan Experience podcast #1611 that was posted 2/23/21 has no video. There are clips posted on his YouTube clips channel so I know that there’s video. The audio plays just fine, however it’s only showing a picture. PlanPremiumCountryUSDevicei...

  • Newbie
  • The Joe Rogan Experience podcast #1611 that was posted 2/23/21 has no video. There are clips posted on his YouTube clips channel so I know that there’s video. The audio plays just fine, however it’s ...
  • CarlosE
  • Moderator
  • 501 Views
  • 1 replies
  • 1 likes
  • 501 Views
  • 1 replies
  • 1 likes

[All Platforms] Song not playing

the name of song is: Balenciaga(remix) by Mangyy iam not able to play this song

  • Newbie
  • the name of song is: Balenciaga(remix) by Mangyy  iam not able to play this song 
  • AyuTheHuman
  • Composer
  • 282 Views
  • 2 replies
  • 1 likes
  • All Platforms
  • 282 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify is a bit slow, can someone help?

PlanFreeCountryJapanDeviceChromebook (?) I don't know which model exactly, iPad 5th generation, iPhone SEOperating SystemI don't know My Question or IssueWhenever I make a playlist or add a favorite song, it takes about a good five minutes for it to ...

  • Composer
  • Plan Free Country Japan Device Chromebook (?) I don't know which model exactly, iPad 5th generation, iPhone SE Operating System I don't know   My Question or Issue Whenever I make a pl...
  • Ivan
  • Spotify Legend
  • 448 Views
  • 6 replies
  • 0 likes
  • slow
  • 448 Views
  • 6 replies
  • 0 likes

Superuser Contribution Advertising embedded into podcasts

My Question or IssueI listened to a podcast yesterday - the rockstar chatting to an ex-president - which was a lovely, insightful chat between two people I'd be happy to sit down with and say 'hello'.What I'm not happy with, was the revelation that t...

  • Newbie
  •     My Question or Issue I listened to a podcast yesterday - the rockstar chatting to an ex-president - which was a lovely, insightful chat between two people I'd be happy to sit down wi...
  • Jeremy
  • Spotify
  • 319 Views
  • 1 replies
  • 1 likes
  • 319 Views
  • 1 replies
  • 1 likes

Advertising

Why are there so many many advertisements compared to only a year ago. I dont mind having to listen to an advertisement every now and then and always skip as soon as possible. But in recent months it feels like I am getting 5 adds every 2-3 songs thi...

  • Visitor
  • Why are there so many many advertisements compared to only a year ago. I dont mind having to listen to an advertisement every now and then and always skip as soon as possible. But in recent months it...
  • 90 Views
  • 0 replies
  • 0 likes
  • 90 Views
  • 0 replies
  • 0 likes

Superuser Contribution Free features are now premium only

Every time I cook I open up Spotify change the devices an listen on my google nest and even before that I would use my google home. today when I open the app these devices are all greyed out excluding my Sonos soundbar (i don't know why) saying premi...

  • Regular
  • Every time I cook I open up Spotify change the devices an listen on my google nest and even before that I would use my google home. today when I open the app these devices are all greyed out excludin...
  • Mihail
  • Spotify Legend
  • 1572 Views
  • 10 replies
  • 1 likes
  • 1572 Views
  • 10 replies
  • 1 likes

Superuser Contribution Too much Ads

Recently spotify has been poping up too many ads for a free user. I understand that spotify needs ads to earn revenue and get conversions but Spotify is supposed to be a free music streaming service, not an ads streaming service. Even the ad that gav...

  • Casual Listener
  • Recently spotify has been poping up too many ads for a free user. I understand that spotify needs ads to earn revenue and get conversions but Spotify is supposed to be a free music streaming service,...
  • Novy
  • Moderator
  • 627 Views
  • 3 replies
  • 0 likes
  • Too much Ads
  • 627 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Dutch music on Danish account

PlanPremiumCountryDenmark My Question or IssueI'm Dutch but I live in Denmark. Therefor my account is registered in DK. I can find all the Dutch artist I want but there is one album that I'm missing: De jeugd van Tegenwoordig - Manon. If I Google for...

  • Newbie
  • Plan Premium Country Denmark   My Question or Issue I'm Dutch but I live in Denmark. Therefor my account is registered in DK. I can find all the Dutch artist I want but there is one album ...
  • Alex
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Playlist “ amor amor”

Anyone saved any of the Spotify “ amor amor “ playlist old music? I believe they just changed all the songs in that list last week. I did not press download or liked now I can’t find any of the songs. It’s was all Latin music. I really enjoyed it. Ho...

  • Newbie
  • Anyone saved any of the Spotify  “ amor amor “ playlist old music? I believe they just changed all the songs in that list last week. I did not press download or liked now I can’t find any of the...
  • Billy-J
  • Spotify Star
  • 325 Views
  • 2 replies
  • 0 likes
  • Latin
    Playlist
  • 325 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Discover top new releases for you playlist missing

PlanPremiumCountryUnited statesDeviceDell PC/Iphone 12Operating Systemcurrent IOS/ windows 10 My Question or IssueThe top new releases for you playlist under discovery is missing, I listen to it every week. It is missing from both the desktop app and...

  • Regular
  • Plan Premium Country United states Device Dell PC/Iphone 12 Operating System current IOS/ windows 10   My Question or Issue The top new releases for you playlist under discovery is mis...
  • CarlosE
  • Moderator
  • 475 Views
  • 3 replies
  • 1 likes
  • New Releases
    Playlist
  • 475 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify won't play songs on windows 10 after several reinstalls and can't connect to phone

PlanPremiumCountry DevicePC intel I3 gtx 750tiOperating SystemWindows 10 My Question or IssueSpotify stopped working suddenly and won't play songs after several reinstalls. I can't play any song and i have tried using different storage places on my p...

  • Casual Listener
  • Plan Premium Country   Device PC intel I3 gtx 750ti Operating System Windows 10   My Question or Issue Spotify stopped working suddenly and won't play songs after several reinstal...
  • Novy
  • Moderator
  • 689 Views
  • 5 replies
  • 0 likes
  • 689 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Top 50 by country AND by year?

Dear Spotify and Community,we found the TOP 50 by Country Playlists. That's great. But are there playlists of the TOP 50 by Country for different years? Let's say we are searching for the TOP 50 Sweden in 2015. Does this playlist exist? And do playli...

  • Music Fan
  • Dear Spotify and Community, we found the TOP 50 by Country Playlists. That's great. But are there playlists of the TOP 50 by Country for different years?  Let's say we are searching for the TO...
  • Alex
  • Moderator
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saga's first album from 1978 available in different countries

I recently found out that it is available in Germany, but not in Finland and Norway. Why is it so? Attached picture shows that a user in Germany or a German customer can access this album.

  • Casual Listener
  • I recently found out that it is available in Germany, but not in Finland and Norway. Why is it so?   Attached picture shows that a user in Germany or a German customer can access this album.
  • Ver
  • Spotify Legend
  • 494 Views
  • 5 replies
  • 0 likes
  • 494 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do I share a song over WhatsApp with its cover?

PlanPremium DeviceXiaomi Redmi Note 8T Operating SystemAndroid 9.0 My Question or Issue: Whenever I try to share a Spotify song over WhatsApp, just a link to the song over plain background appears. I was wondering if it was possible to show the song ...

  • Regular
  • Plan Premium   Device Xiaomi Redmi Note 8T   Operating System Android 9.0   My Question or Issue:   Whenever I try to share a Spotify song over WhatsApp, just a link to...
  • Alex
  • Moderator
  • 4948 Views
  • 10 replies
  • 1 likes
  • sharing
    support
  • 4948 Views
  • 10 replies
  • 1 likes