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New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

TheresaMcKenna

Newbie

79174 Views

49 replies

110 likes

  • 79174 Views
  • 49 replies
  • 110 likes

Superuser Contribution Playlist Title, description and Artwork is being removed daily

PlanFreeCountryThe NetherlandsDeviceLaptop Operating SystemWindows My Question or IssuePlaylist title, artwork and description keeps disappearing. First it only happened to playlists that we had a running PHPTO with, but now it seems to happen to our...

Newbie

Plan Free Country The Netherlands Device Laptop  Operating System Windows   My Question or Issue Playlist title, artwork and description keeps disappearing. First it only happened...

samanto

Regular

440 Views

2 replies

0 likes

  • 440 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Playlist] cannot create user's public playlist above 11,000

PlanFreeCountryUS Issue:Currently, I have 11,000 public playlists. Now I am unable to create public playlist. I'm getting error like this. curl -X "POST" "https://api.spotify.com/v1/users/9o6i28sa5bf1loprat4hgakuh/playlists" --data "{\"name\":\"New P...

Casual Listener

...pi.spotify.com/v1/users/9o6i28sa5bf1loprat4hgakuh/playlists" --data "{\"name\":\"New Playlist\",\"description\":\"New playlist description\",\"public\":true}" -H "Accept: application/json" -H "Content-Type: a...

Jeremy

Spotify Legend

475 Views

1 replies

0 likes

Devloper
  • 475 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Radio of a specific artist isn't working

Hello,I really like the radio feature in Spotify!Along with this, there is one specific artist that I really like in which the radio feature isn't working. When I try it on her songs or artist page, I get a message 'couldn't find playlist'.This artis...

Regular

Hello, I really like the radio feature in Spotify! Along with this, there is one specific artist that I really like in which the radio feature isn't working. When I try it on her songs or artist pa...

Henri1234

Regular

1729 Views

14 replies

0 likes

Radio
  • 1729 Views
  • 14 replies
  • 0 likes

Superuser Contribution Still no video streaming for JRE on PS4?

I will start by saying that I thoroughly enjoy Spotify, but I get more irritated with the company as each week goes by that I can not simply pop on the JRE podcast on my PS4 to take in the whole experience. I either have to view it through my phone, ...

Casual Listener

I will start by saying that I thoroughly enjoy Spotify, but I get more irritated with the company as each week goes by that I can not simply pop on the JRE podcast on my PS4 to take in the whole expe...

Beelphegor

Casual Listener

18689 Views

19 replies

19 likes

App & Features
  • 18689 Views
  • 19 replies
  • 19 likes

Lyrics

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cannot see lyrics for any song. What should I do?

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I canno...

Billy-J

Spotify Star

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Solved!! My account cant see lyrics in phone / tablet, but in desktop can

PlanPremium FamilyCountryIndonesia DeviceXiaomi Mi 8 Pro, Windows 10, Macbook Pro 2020Operating SystemAndroid 9, Windows 10, Mac OS Bigsur My Question or IssueI cant see lyrics on my phone / tablet, but if i using desktop App like in mac or windows, ...

Visitor

Plan Premium Family Country Indonesia   Device Xiaomi Mi 8 Pro, Windows 10, Macbook Pro 2020 Operating System Android 9, Windows 10, Mac OS Bigsur   My Question or Issue I cant s...

Billy-J

Spotify Star

916 Views

1 replies

0 likes

Account
Android
lyrics
phone
tablet
  • 916 Views
  • 1 replies
  • 0 likes

Please stop resetting the "date added" of each song in a playlist every week

I've noticed that for many Spotify-created playlists, the "Date Added" of every song on the playlist gets reset every time new songs are added, so songs that were added a month ago will be listed as added three days ago, or whenever the last reset wa...

Casual Listener

I've noticed that for many Spotify-created playlists, the "Date Added" of every song on the playlist gets reset every time new songs are added, so songs that were added a month ago will be listed as ...

Billy-J

Spotify Star

1721 Views

1 replies

2 likes

  • 1721 Views
  • 1 replies
  • 2 likes

New albums and singles is not updating

PremiumIsraelIphone xs and imac The new albums and singles is not updating since April… i can see new tracks on release radar but no new albums as before.I have already tried to log out, to reinstall the app but nothing has changedPlease advise tnx

Music Fan

Premium Israel Iphone xs and imac   The new albums and singles is not updating since April… i can see new tracks on release radar but no new albums as before. I have already tried to log ou...

Billy-J

Spotify Star

943 Views

5 replies

2 likes

  • 943 Views
  • 5 replies
  • 2 likes

Please stop shoving Joe Rogan**bleep** at me

Joe Rogan's dangerous, misguided, and (as he admits himself) idiotic podcast is everywhere on Spotify. I don't want to see this ignorant **bleep**'s stupid face constantly. If you're not going to do the right thing and get rid of him from your platfo...

Music Fan

...o the right thing and get rid of him from your platform, at least allow us to block him completely.   https://www.techdirt.com/articles/20210721/11035347217/content-moderation-case-study-s...

Paulthepainter

Casual Listener

625 Views

2 replies

5 likes

  • 625 Views
  • 2 replies
  • 5 likes

Superuser Contribution [Other] Explicit Content - Why was "report explicit content" disabled?

Sorry if this has been asked, but I could not find it in the Community page, nor can I find a place to contact Spotify directly. I am continuously finding songs with explicit language (I use the web player mostly), and there used to be an option on t...

Visitor

...se the web player mostly), and there used to be an option on the ellipsis to report explicit content.  That option seems to have been removed, and I didn't see any action from it while it was t...

Alex

Spotify Legend

431 Views

2 replies

0 likes

Other
  • 431 Views
  • 2 replies
  • 0 likes

Solved!! Release radar?

Where can I find Release radar and why remove the one and only thing that put Spotify in front of every one else; The interface - the new one is NOT good....

Casual Listener

Where can I find Release radar and why remove the one and only thing that put Spotify in front of every one else; The interface - the new one is NOT good....

AdamDamon

Spotify Star

1206 Views

1 replies

0 likes

App & Features
  • 1206 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to access Spotify Kids playlists in "grownup" Spotify

We have Spotify Family (U.S.) account including a kid's account for our daughter. There are a few of the curated playlists there that she loves, like "Sweet Dreams" and "Outdoor Fun." I need to add these playlists to my grown-up account so I can acce...

Regular

We have Spotify Family (U.S.) account including a kid's account for our daughter. There are a few of the curated playlists there that she loves, like "Sweet Dreams" and "Outdoor Fun."    ...

Julian

Moderator

990 Views

1 replies

0 likes

  • 990 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads

How can I remove the ads while playing Spotify? I do NOT want to see them.My Question or Issue How can I remove the ads while playing Spotify? I do NOT want to see them.

Newbie

How can I remove the ads while playing Spotify? I do NOT want to see them. My Question or Issue   How can I remove the ads while playing Spotify? I do NOT want to see them.  

Jaeseok

Regular

792 Views

2 replies

0 likes

  • 792 Views
  • 2 replies
  • 0 likes

Superuser Contribution Replacing unplayable songs with local files

Hi, Plan: PremiumCountry: Belgium Device: Macbook Pro 16" (2019) & iPhone SE (2) & ...Operating System: OS Big Sur 11.4 & iOS 14.6 & ... My Question or Issue: The thing is some songs appear when searched, but aren't playable.For example: 'Pointless N...

Casual Listener

Hi,   Plan: Premium Country: Belgium   Device: Macbook Pro 16" (2019) & iPhone SE (2) & ... Operating System:  OS Big Sur 11.4 & iOS 14.6 & ...  &...

Alex

Spotify Legend

1024 Views

3 replies

0 likes

  • 1024 Views
  • 3 replies
  • 0 likes

streaming podcasts on my galaxy3 watch

I have been unable to stream my podcasts on my galaxy 3 watch when it is "stand alone". My music comes up with all my playlists but no podcasts. What is the fix for this or is there a fix for this? Thank you

Newbie

I have been unable to stream my podcasts on my galaxy 3 watch when it is "stand alone". My music comes up with all my playlists but no podcasts. What is the fix for this or is there a fix for this? T...

Billy-J

Spotify Star

687 Views

1 replies

0 likes

App & Features
  • 687 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No playlists shown on Artists profile

Since updating Spotify, I've noticed that when viewing an Artist's profile it no longer shows Playlists created by members, only an Artist's playlist/s. How would one go about viewing compilations/collections made by members now that they're not show...

Casual Listener

Since updating Spotify, I've noticed that when viewing an Artist's profile it no longer shows Playlists created by members, only an Artist's playlist/s. How would one go about viewing compilations/co...

capirossi

Casual Listener

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Superuser Contribution Joshua Radin presale

Did anyone get the code? I did not, and I listen to him all the time, and I am following him on Spotify. Support said they have no access to the presale codes, and they should go out in an email. Presale already started for Spotify with no email. Is ...

Newbie

Did anyone get the code? I did not, and I listen to him all the time, and I am following him on Spotify. Support said they have no access to the presale codes, and they should go out in an email. Pre...

CarlosE

Spotify Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution A Question of Principle

I've published songs on your platform. If I end my (private) monthly subscription, will the songs1) Stay published and searchable on your platform regardless of that user's plan2) Not be assigned or attributed to anyone but myself 3) And remain assig...

Gig Goer

I've published songs on your platform. If I end my (private) monthly subscription, will the songs 1) Stay published and searchable on your platform regardless of that user's plan 2) Not be assigned...

Julian

Moderator

694 Views

3 replies

0 likes

  • 694 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sorry I have to ask this.

Seriously what is up with the naming on this album. https://open.spotify.com/album/2WT1pbYjLJciAR26yMebkHIs it really necessary to put remastered twice?

Music Fan

Seriously what is up with the naming on this album. https://open.spotify.com/album/2WT1pbYjLJciAR26yMebkH Is it really necessary to put remastered twice?

Eni

Moderator

631 Views

3 replies

0 likes

  • 631 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re-releasing tracks with no interest in keeping the streams

Hi guys,Been looking around your site but I couldn't find an answer to my doubt.Ok, I have recently uploaded a few songs on Spotify through a distributor. The thing is, once they were uploaded I realised I had followed the loudness penalty rules too ...

Newbie

Hi guys, Been looking around your site but I couldn't find an answer to my doubt. Ok, I have recently uploaded a few songs on Spotify through a distributor. The thing is, once they were uploade...

Eni

Moderator

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes