Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 62034 Views
  • 47 replies
  • 106 likes
  • 62034 Views
  • 47 replies
  • 106 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 292154 Views
  • 2353 replies
  • 1940 likes
  • 292154 Views
  • 2353 replies
  • 1940 likes

Superuser Contribution [Other] Option to show the song title/singer in original language or operating language

I listen to songs in different languages and would like to look at the singer/title of the song in the original language. I don’t see any option to switch the settings to this (currently my Spotify is automatically changing everything to English).

  • Visitor
  • I listen to songs in different languages and would like to look at the singer/title of the song in the original language. I don’t see any option to switch the settings to this (currently my Spotify i...
  • Mihail
  • Spotify Legend
  • 1885 Views
  • 2 replies
  • 9 likes
  • Other
  • 1885 Views
  • 2 replies
  • 9 likes

Autoplay not working

PlanPremiumCountryU.S.ADeviceLG V30 & Samsung s8+My Question or IssueMy Autoplay has not been working for a little over a week now. I have already tried all listed solutions such as turning it on and off, turning off shuffle and loop, checking my Wi-...

  • Newbie
  • Plan Premium Country U.S.A Device LG V30 & Samsung s8+ My Question or Issue My Autoplay has not been working for a little over a week now. I have already tried all listed solutions such as...
  • AdamDamon
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I use Spotify Artist Pictures as Playlist Cover Artwork?

I can use the songs that artists publish within Spotify to create a public playlist within Spotify. My question is: Can I also use the pictures that artists publish within Spotify to upload a cover for such a public playlist? Example: I have a public...

  • Casual Listener
  • I can use the songs that artists publish within Spotify to create a public playlist within Spotify. My question is: Can I also use the pictures that artists publish within Spotify to upload a cover f...
  • Novy
  • Moderator
  • 2850 Views
  • 3 replies
  • 1 likes
  • artist images
    copyright
    Playlists
    policy
    Public Playlists
  • 2850 Views
  • 3 replies
  • 1 likes

How do you accept a friend request?

A friend sent me a friend request, how do I accept it not knowing her username?

  • Visitor
  • A friend sent me a friend request, how do I accept it not knowing her username?
  • MateusM
  • Spotify Star
  • 3544 Views
  • 1 replies
  • 0 likes
  • 3544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spam songs on Release Radar

PlanPremiumCountryUnited StatesDeviceAllOperating SystemAll My Question or IssueHello! I'd like to report spam. Spam account is putting out music under a verified artist's name, and putting other famous names first in the collab list, so when you hit...

  • Casual Listener
  • Plan Premium Country United States Device All Operating System All   My Question or Issue Hello! I'd like to report spam.   Spam account is putting out music under a verified ar...
  • Ver
  • Spotify Legend
  • 737 Views
  • 6 replies
  • 0 likes
  • 737 Views
  • 6 replies
  • 0 likes

Deleting Deleted Playlists :))

Hi, lately I have a lot of deleted playlists. Is it possible to somehow clear the page with the recovery of deleted playlists? I consent to their removal as I no longer need them

  • Visitor
  • Hi, lately I have a lot of deleted playlists. Is it possible to somehow clear the page with the recovery of deleted playlists? I consent to their removal as I no longer need them
  • Billy-J
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Solved!! Options to make a playlist public or secret not available

PlanFreeCountryUKDeviceDesktop & Samsung Galaxy mobileOperating SystemWindows 10 & Android My Question or IssueI've made a new playlist on my desktop app but when I click the dropdown menu there is no option to "make public" or "make secret" (see ima...

playlist no make public option.jpg
  • Regular
  • ...lick the dropdown menu there is no option to "make public" or "make secret" (see image below). Weirdly the app on my phone does shows the option to "make private", even though the playlist i...
  • themoonloungers
  • Regular
  • 3993 Views
  • 7 replies
  • 3 likes
  • Playlists
  • 3993 Views
  • 7 replies
  • 3 likes

Solved!!Superuser Contribution Playlist name and description are in the wrong language

PlanPremiumCountryBelgiumOperating SystemWindows 10My Question or IssueWhile browsing for new playlist to listen to, the suggestion are in the wrong language.For example if I click on the Indie category, the first 5 playlist are in dutch (e.g. Indie ...

  • Casual Listener
  • Plan Premium Country Belgium Operating System Windows 10 My Question or Issue While browsing for new playlist to listen to, the suggestion are in the wrong language. For example if I click on...
  • Jombala
  • Casual Listener
  • 1598 Views
  • 2 replies
  • 2 likes
  • 1598 Views
  • 2 replies
  • 2 likes

Solved!! Lost a playlist that Spotify suggested for me

Earlier today, when I opened my Spotify app on my phone, a pop up appeared with a playlist Spotify had created for me. It wasn't just a regular discover weekly or daily mix playlist, but it seemed similar. The cover was a picture of a sun and the tit...

  • Casual Listener
  • Earlier today, when I opened my Spotify app on my phone, a pop up appeared with a playlist Spotify had created for me. It wasn't just a regular discover weekly or daily mix playlist, but it seemed si...
  • brothersa55
  • Casual Listener
  • 633 Views
  • 2 replies
  • 0 likes
  • 633 Views
  • 2 replies
  • 0 likes

[Android] Where are old episodes of a podcast I just started following?

I just started following the podcast, This American Life. But only 9 episodes show up in my library on my Android phone (and on my Desktop, too). I'd like to listen to all episodes since the podcast began many years ago. Is this possible? The episode...

  • Visitor
  • I just started following the podcast, This American Life.  But only 9 episodes show up in my library on my Android phone (and on my Desktop, too).  I'd like to listen to all episodes since ...
  • Sebasty
  • Community Legend
  • 1909 Views
  • 1 replies
  • 0 likes
  • Android
  • 1909 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Semblant: Lunar Manifesto

Hello! Today I wanted to listen some music from this album, but I sadly saw, it was deleted and the songs are inactive (but I downloaded it earlier with the Spotify app). What happened with this album?I am using Spotify app on Android and Windows, in...

  • Visitor
  • Hello!   Today I wanted to listen some music from this album, but I sadly saw, it was deleted and the songs are inactive (but I downloaded it earlier with the Spotify app).   What happe...
  • Eni
  • Moderator
  • 433 Views
  • 1 replies
  • 0 likes
  • missing album
    Missing Music
  • 433 Views
  • 1 replies
  • 0 likes

Why does Spotify's "I Wanna Know You" only feature Hannah Montana?

For some reason, on Spotify, there is only one version of "I Wanna Know You," and the version with David Archuleta is not on the track even though it is listed as so. On Apple Music they are listed as two separate tracks, but for some reason, the tra...

crimescene.PNG
  • Newbie
  • For some reason, on Spotify, there is only one version of "I Wanna Know You," and the version with David Archuleta is not on the track even though it is listed as so. On Apple Music they are listed a...
  • Sebasty
  • Community Legend
  • 1496 Views
  • 1 replies
  • 0 likes
  • 1496 Views
  • 1 replies
  • 0 likes

[Desktop] WHY AM I RECEIVING ADVERTS ON SPOTIFY WHEN I PAY FOR PREMIUM??? ITS DISGUSTING

I have Spotify Premium. I pay £9.99 a month solely because I do not want to be assaulted by endless adverts. I just received an advert before playing the Joe Rogan podcast. This is unacceptable behaviour from Spotify.

  • Visitor
  • I have Spotify Premium. I pay £9.99 a month solely because I do not want to be assaulted by endless adverts. I just received an advert before playing the Joe Rogan podcast.  This is unaccepta...
  • Sebasty
  • Community Legend
  • 391 Views
  • 1 replies
  • 5 likes
  • Desktop
  • 391 Views
  • 1 replies
  • 5 likes

Superuser Contribution Songs In An Album Are Meshed Together

I’ve tried to play the album Elvis Country a few times each on a different device and each song is split in two. For example if I were to play Little Cabin on the Hill it will start in the middle of the song and once the song ends it will play only t...

  • Casual Listener
  • I’ve tried to play the album Elvis Country a few times each on a different device and each song is split in two. For example if I were to play Little Cabin on the Hill it will start in the middle of ...
  • Ivan
  • Spotify Legend
  • 534 Views
  • 3 replies
  • 0 likes
  • 534 Views
  • 3 replies
  • 0 likes

Add Albums request

Here is a list of some albums I'd love spotify to add to their collection. Hollyweird - Poison released 2002 on Cyanide MusicRatt (EP) – Ratt, released 1984, re-released 1989 on Atlantic (don’t confuse with Ratt 1999)Sound of White Noise – Anthrax, r...

  • Newbie
  • Here is a list of some albums I'd love spotify to add to their collection.   Hollyweird - Poison released 2002 on Cyanide Music Ratt (EP) – Ratt, released 1984, re-released 1989 on Atlantic ...
  • user-removed
  • Not applicable
  • 2563 Views
  • 3 replies
  • 0 likes
  • Radio
  • 2563 Views
  • 3 replies
  • 0 likes

Superuser Contribution Home Page "New Episodes"

Please see the screenshot. On my desktop app homepage the first item is "New Episodes" of some podcast that I've never listened to. I don't even listen to podcasts, so this is annoying and makes the app much less usable. How do I get rid of this "New...

  • Newbie
  • Please see the screenshot. On my desktop app homepage the first item is "New Episodes" of some podcast that I've never listened to. I don't even listen to podcasts, so this is annoying and makes the ...
  • Ivan
  • Spotify Legend
  • 560 Views
  • 2 replies
  • 0 likes
  • 560 Views
  • 2 replies
  • 0 likes

Solved!! Can't access Dinosaur Train Soundtrack

I am trying to access the Dinosaur Train Soundtrack, but Spotify is saying the content isn't available. It doesn't say anything about requiring a premium subscription. Does this require a paid subscription? https://open.spotify.com/album/4GC392LsfpYI...

  • Newbie
  • I am trying to access the Dinosaur Train Soundtrack, but Spotify is saying the content isn't available.  It doesn't say anything about requiring a premium subscription.  Does this require a...
  • AdamDamon
  • Spotify Star
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I remove the section "Best of RadioLab" from my home page?

PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueRecently in the middle of the home page a new section has appeared, it is called "Best of RadioLab" and lists episodes of the RadioLab podcast. I am not subscri...

2021-06-24 17_00_24-Spotify – Web Player - Brave.png
  • Casual Listener
  • Plan Premium Country Australia Device Desktop PC Operating System Windows 10   My Question or Issue Recently in the middle of the home page a new section has appeared, it is called "Be...
  • Ivan
  • Spotify Legend
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

Block racist podcasts

It looks like the voting for this idea has been closed, and I'd like to re-open it.There are many racist podcasters that show up on "Best Episode of the Week" like Ibram X Kendi. I would like to simply be able to choose which podcasts to block so I d...

  • Newbie
  • ...o simply be able to choose which podcasts to block so I don't have racist content served to me. Can we please open the voting on this idea again?  
  • MateusM
  • Spotify Star
  • 347 Views
  • 1 replies
  • 2 likes
  • 347 Views
  • 1 replies
  • 2 likes