Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
Why does more and more music by the band keep disappearing. Less and less songs from albums are available and it is kinda upsetting. I’ve used Spotify for years now and I would be hurt if I had to look at alternatives like Apple Music.
Why does more and more music by the band keep disappearing. Less and less songs from albums are available and it is kinda upsetting. I’ve used Spotify for years now and I would be hurt if I had to lo...
Newbie
7801 Views
9 replies
6 likes
Hi y'all,I only ever use Spotify on my phone and I don't have it installed on my phone. I was listening to some music and I tried listening to Scarface's "The Fix"(awesome album check it out) and it's missing a track. "Safe" cannot be found on the al...
Hi y'all, I only ever use Spotify on my phone and I don't have it installed on my phone. I was listening to some music and I tried listening to Scarface's "The Fix"(awesome album check it out) and i...
Spotify Star
1178 Views
1 replies
0 likes
Hi,I submitted my podcast to be available on Spotify on Nov. 8th. It's in my native language Danish and called "Sydsidens Stemme". I haven't heard anything from Spotify and still can't find it available. When will I know if it has been accepted for p...
Hi, I submitted my podcast to be available on Spotify on Nov. 8th. It's in my native language Danish and called "Sydsidens Stemme". I haven't heard anything from Spotify and still can't find it avai...
Spotify Star
2191 Views
5 replies
0 likes
Aqua Timez is one of Japan's best bands and its completely missing from the catalog which is a bit depressing. If you don't believe me, check out Aqua Timez Gravity 0! Live:https://www.youtube.com/watch?v=O8-6Bytcfks
Aqua Timez is one of Japan's best bands and its completely missing from the catalog which is a bit depressing. If you don't believe me, check out Aqua Timez Gravity 0! Live: https://w...
Casual Listener
752 Views
2 replies
0 likes
I can't find this song anywhere? What? All detailsMirror mirrorWritten: Ruwanga Samath, Kandace Ferrel, Josie NelsonPerformed: Koko LarooPublished: Track birds
I can't find this song anywhere? What? All details Mirror mirror Written: Ruwanga Samath, Kandace Ferrel, Josie Nelson Performed: Koko Laroo Published: Track birds
Spotify Star
1430 Views
1 replies
0 likes
I've had "Come And Get Your Love" by Redbone, in my playlist for about a year but instead "I Will Survive" by Gloria Gaynor plays instead, with wrong cover.
I've had "Come And Get Your Love" by Redbone, in my playlist for about a year but instead "I Will Survive" by Gloria Gaynor plays instead, with wrong cover.
437 Views
0 replies
0 likes
The song, "Traveling Soldier", by the Dixie Chicks should be on their Album "Home" but while the album is on Spotify, this song in particular is not. Can someone explain this or can Spotify add the song?
The song, "Traveling Soldier", by the Dixie Chicks should be on their Album "Home" but while the album is on Spotify, this song in particular is not. Can someone explain this or can Spotify add the s...
Spotify Star
10676 Views
1 replies
3 likes
Hi!I like your service very much, and I was excited when found the album https://open.spotify.com/album/2oran8LqWvNf2FbTqEGYBC?si=Gpq2FA-kSVGiNVZx_zdifw because I can't find this album available on CD. Could you please give me more information on thi...
Hi! I like your service very much, and I was excited when found the album https://open.spotify.com/album/2oran8LqWvNf2FbTqEGYBC?si=Gpq2FA-kSVGiNVZx_zdifw because I can't find this album availab...
434 Views
0 replies
0 likes
All, Christmas is coming up! And the best christmas album ever made is from Bert en Ernie. Is it possible to add 'Kerstfeest met Bert en Ernie' to Spotify? My son will be really happy! Thanks!
All, Christmas is coming up! And the best christmas album ever made is from Bert en Ernie. Is it possible to add 'Kerstfeest met Bert en Ernie' to Spotify? My son will be really happy! Thanks!
Spotify Star
649 Views
1 replies
1 likes
Hi all, I'm not sure I'm in the right section, but lets try.I'm building up an heos system, for the moment just two items, one speaker in the bedroom of my child and one in the living room. My child is just 7Y, so he do not have his own phone or can ...
Hi all, I'm not sure I'm in the right section, but lets try. I'm building up an heos system, for the moment just two items, one speaker in the bedroom of my child and one in the living room...
Casual Listener
2602 Views
3 replies
0 likes
I just moved my music over from Groove, and started playing an album that I own - as in I have the CD in the basement on a bookshelf. I start listening, and I'm shocked into the reality that Spotify sucks when I suddenly hear not just one, but two co...
I just moved my music over from Groove, and started playing an album that I own - as in I have the CD in the basement on a bookshelf. I start listening, and I'm shocked into the reality that Spotify ...
338 Views
0 replies
0 likes
Do the songs I listen offline count, for example, for Spotify to make my top 100 songs playlist, and for the song's general plays count?
Do the songs I listen offline count, for example, for Spotify to make my top 100 songs playlist, and for the song's general plays count?
Visitor
61571 Views
5 replies
5 likes
Why has the christian genre been removed off the genre and moods page, very disappointing, as it was the only one that I used constantly, now it is 10x harder to find any of the christian playlists!
Why has the christian genre been removed off the genre and moods page, very disappointing, as it was the only one that I used constantly, now it is 10x harder to find any of the christian playlists! ...
395 Views
0 replies
3 likes
Like when they place the wrong album under the wrong artist... how do we let them know they should fix this? seems to be no email to write into.
Like when they place the wrong album under the wrong artist... how do we let them know they should fix this? seems to be no email to write into.
Newbie
1390 Views
1 replies
0 likes
Hi,do you know what version of Pumped up kicks is in this video please ?https://youtu.be/jFKzwfvW2BM
Hi, do you know what version of Pumped up kicks is in this video please ? https://youtu.be/jFKzwfvW2BM
Newbie
658 Views
1 replies
0 likes
I have a Samsung galaxy j1 ace and I cannot play Spotify with my mobile data and I have several GB in my phone. I don't know what I have to do and it's really annoying because my account is premium.
I have a Samsung galaxy j1 ace and I cannot play Spotify with my mobile data and I have several GB in my phone. I don't know what I have to do and it's really annoying because my account is premium.
416 Views
0 replies
0 likes
Can you guys add Camel - Rajaz
Can you guys add Camel - Rajaz
Spotify Star
558 Views
1 replies
2 likes
Hello !I would like to know why Moby's album "These system are failing" is no longer available on Spotify ... He was present before ...Thank you.
Hello ! I would like to know why Moby's album "These system are failing" is no longer available on Spotify ... He was present before ... Thank you.
Regular
351 Views
1 replies
0 likes
Why has the Christian Genre been removed?
Why has the Christian Genre been removed?
Roadie
22648 Views
110 replies
52 likes
Red hot chili peppers, under the bridge is not accoustic at all but it is on the accoustic oldies but goodies playlist
Red hot chili peppers, under the bridge is not accoustic at all but it is on the accoustic oldies but goodies playlist
386 Views
0 replies
0 likes
