Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

TheresaMcKenna

Newbie

78350 Views

49 replies

110 likes

  • 78350 Views
  • 49 replies
  • 110 likes

Solved!!Superuser Contribution Can't play content in desktop app (Linux), on Android or in Browser

PlanPremiumCountryGermanyDeviceDell XPS 13, Nokia 4.2Operating SystemAndroid 11, Ubuntu 22.04My Question or IssueSince yesterday I am not able to play music with Spotify, neither in the desktop app on Ubuntu Linux, nor on Android or in the browser (C...

Casual Listener

Plan Premium Country Germany Device Dell XPS 13, Nokia 4.2 Operating System Android 11, Ubuntu 22.04 My Question or Issue Since yesterday I am not able to play music with Spotify, neither in...

pgoetz

Casual Listener

822 Views

2 replies

0 likes

  • 822 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My taste match percentages in my blends recently dropped significantly

The largest change was a drop from 94% to 3%. None of the people i'm in a blend with significantly changed our listening patterns but blends with only one other person do not seem affected.

Casual Listener

The largest change was a drop from 94% to 3%. None of the people i'm in a blend with significantly changed our listening patterns but blends with only one other person do not seem affected.

gt127

Newbie

14287 Views

49 replies

3 likes

  • 14287 Views
  • 49 replies
  • 3 likes

Superuser Contribution Why is "The tracks on this release are not available warning" showing?

On all Dua Lipa media I try to access I get this warning on both my iPhone and desktop computer. Dua Lipa songs that I had downloaded in playlists play without a problem. Other people have shown me their profiles and they are not having this issue. I...

Visitor

On all Dua Lipa media I try to access I get this warning on both my iPhone and desktop computer. Dua Lipa songs that I had downloaded in playlists play without a problem. Other people have shown me t...

AlePerez

Casual Listener

4767 Views

3 replies

0 likes

  • 4767 Views
  • 3 replies
  • 0 likes

Superuser Contribution The doors

Hi The music catalogue by The Doors is wrong. For example, the 40th anniversary editions of the albums do not play the 40th anniversary version of the songs. they only play the original versions. can someone help with this issue as the 40th anniversa...

Newbie

Hi   The music catalogue by The Doors is wrong.   For example, the 40th anniversary editions of the albums do not play the 40th anniversary version of the songs. they only play the orig...

Joan

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music is unavaiable when I login

PlanPremiumCountryGermanyDeviceany device (Web, Android, Linux ClientOperating SystemAndroid, Web, Linux My Question or IssueI'd an Album saved in my Library "Warlock - Triumph and Agony" and could play it until I re-subscribed to a premium tier whil...

Casual Listener

Plan Premium Country Germany Device any device (Web, Android, Linux Client Operating System Android, Web, Linux   My Question or Issue I'd an Album saved in my Library "Warlock - Trium...

luthecwj

Casual Listener

413 Views

2 replies

1 likes

  • 413 Views
  • 2 replies
  • 1 likes

Recommendation system

PlanPremiumCountryCyprus My Question or IssueWhy do recommendations consist of 80% Ukrainian songs? Although I don't have any in my library.How to stop it?

Visitor

Plan Premium Country Cyprus   My Question or Issue Why do recommendations consist of 80% Ukrainian songs? Although I don't have any in my library. How to stop it?

TanyaS

Spotify Star

541 Views

1 replies

1 likes

  • 541 Views
  • 1 replies
  • 1 likes

Superuser Contribution Проблема с плейлистом

PlanFreeCountryRussiaDeviceRedmi not 8 proOperating SystemAndroid My Question or Issueeverything worked finebut two days ago you can’t listen to music in any playlist, only excerpts. and in mixes you can listen to music

Newbie

Plan Free Country Russia Device Redmi not 8 pro Operating System Android   My Question or Issue everything worked fine but two days ago you can’t listen to music in any playlist, only...

AlejaR

Moderator

651 Views

1 replies

0 likes

Плейлист
  • 651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist's page lists an album they didn't make

My Question or Issue The band The White Noise is a post-hardcore band. They were incorrectly named an artist for an album that is called Sleeping Soft Noise. It's just actual white noise, not their actual music.

Casual Listener

My Question or Issue   The band The White Noise is a post-hardcore band. They were incorrectly named an artist for an album that is called Sleeping Soft Noise. It's just actual white noise, no...

Maria

Moderator

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution In the song Both ways by Ramiied, why are vocals gone ?

So i was just listening to music and one of my top songs dont have no voice/vocals anymore lyrics are still shown but i hear only beat/instumental. Could i fix this or this is song related issue?

Visitor

So i was just listening to music and one of my top songs dont have no voice/vocals anymore lyrics are still shown but i hear only beat/instumental. Could i fix this or this is song related issue?

Novy

Moderator

364 Views

1 replies

1 likes

  • 364 Views
  • 1 replies
  • 1 likes

Superuser Contribution My concert suggestions

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Why does Spotify recommend concerts in a city that is 10 hours away from my home

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Why does Spotify recommend concerts i...

don-coyle

Regular

2866 Views

2 replies

0 likes

  • 2866 Views
  • 2 replies
  • 0 likes

Superuser Contribution Titles Became Wrong for a Large Number of Classical Music Albums

The track names from many CM albums I saved have turned abnormal. Specifically, the main part of them are missing.For example, in the 2006 album "Nikolaus Harnoncourt Conducts Mozart Early Symphonies", ALL the track titles have become just the beginn...

Casual Listener

The track names from many CM albums I saved have turned abnormal. Specifically, the main part of them are missing. For example, in the 2006 album "Nikolaus Harnoncourt Conducts Mozart Early Sympho...

Novy

Moderator

334 Views

2 replies

0 likes

  • 334 Views
  • 2 replies
  • 0 likes

how to have the artists name translated to english ?

i can't find the artist anywhere because idk the song and artist because they are in different languages

Visitor

i can't find the artist anywhere because idk the song and artist because they are in different languages

ribezaz

Spotify Star

987 Views

1 replies

1 likes

  • 987 Views
  • 1 replies
  • 1 likes

The song title is different from the music

https://open.spotify.com/track/6Tbnoj9KRhNMjPVpIPWK7U?si=86821bd0a93d498bhttps://open.spotify.com/track/6F7VJsOCqKrGD1YunKwc5I?si=f4bb90321528415fSwap the title of song 1 "想愛你" with song 11 "妳把我灌醉"

Visitor

https://open.spotify.com/track/6Tbnoj9KRhNMjPVpIPWK7U?si=86821bd0a93d498b https://open.spotify.com/track/6F7VJsOCqKrGD1YunKwc5I?si=f4bb90321528415f Swap the title of song 1 "想愛你" with song 11 "妳把我灌...

juls0730

Newbie

975 Views

2 replies

0 likes

  • 975 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why Schiller Sonne albun not in the artist album list still

I would like to know why still Schiller Sonne album is not in the artist album list . These Schiller albums why cannot still add to the artist album list . Is that much restricted ??? .As a premium user I would like to know what steps Spotify can use...

Newbie

I would like to know why still Schiller Sonne album is not in the artist album list . These Schiller albums why cannot still add to the artist album list . Is that much restricted ??? . As a premium...

gambit13

Newbie

491 Views

2 replies

0 likes

  • 491 Views
  • 2 replies
  • 0 likes

Superuser Contribution 2-month premium free-trial

PlanFree/Premium My Question or IssueRecently, Spotify appeared with a "pop-up" that i can get Premium Plan for free for 2 months, and I wanted it of course, so I clicked and then I followed the instructions and then appeared something to i put my Pa...

Visitor

  Plan Free/Premium   My Question or Issue Recently, Spotify appeared with a "pop-up" that i can get Premium Plan for free for 2 months, and I wanted it of course, so I clicked and the...

Joan

Moderator

1640 Views

1 replies

0 likes

  • 1640 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook Supplementary PDf

PlanPremiumCountryUSADeviceMacbook Pro 2021Operating SystemSonoma 14.5 My Question or IssueI'm trying to listen to Gary Vee's new audiobook "Daytrading Attention" on my Spotify App on my Macbook. It's supposed to come with a supplementary PDF to foll...

Newbie

Plan Premium Country USA Device Macbook Pro 2021 Operating System Sonoma 14.5   My Question or Issue I'm trying to listen to Gary Vee's new audiobook "Daytrading Attention" on my Spoti...

Joan

Moderator

1901 Views

1 replies

0 likes

  • 1901 Views
  • 1 replies
  • 0 likes

Superuser Contribution The song "WDYM", by faetaltitty displays the wrong artists and producers.

If you want to verify this bug for yourself, go to faetaltitty's Spotify page (https://open.spotify.com/artist/0XSw1P7v0c56DuSUfEKukX) and play the song WDYM from the singles. When the song info tag pops up, it shows Dr. Hilaria Vanhauen and Xannizs ...

Visitor

If you want to verify this bug for yourself, go to faetaltitty's Spotify page (https://open.spotify.com/artist/0XSw1P7v0c56DuSUfEKukX) and play the song WDYM from the singles. When the song info tag ...

Vasil

Moderator

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution song looping

i swear we were able to infinitely loop a song even after an ad on desktop but for some reason it hasn't been working. anyone else experiencing this?

Casual Listener

i swear we were able to infinitely loop a song even after an ad on desktop but for some reason it hasn't been working. anyone else experiencing this?

Eni

Moderator

556 Views

3 replies

0 likes

  • 556 Views
  • 3 replies
  • 0 likes