Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 58110 Views
  • 46 replies
  • 105 likes
  • 58110 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 271000 Views
  • 2353 replies
  • 1921 likes
  • 271000 Views
  • 2353 replies
  • 1921 likes

Superuser Contribution Lyrics change to mandarin

I don’t like that the lyrics on Chinese is written in traditional Chinese and not in mandarin. Many Chinese people only can understand and read mandarin and the song is also singed in mandarin and not in traditional Chinese. I also want to read and s...

  • Newbie
  • I don’t like that the lyrics on Chinese is written in traditional Chinese and not in mandarin. Many Chinese people only can understand and read mandarin and the song is also singed in mandarin and no...
  • NicolasDA
  • Music Fan
  • 4307 Views
  • 3 replies
  • 9 likes
  • 4307 Views
  • 3 replies
  • 9 likes

Superuser Contribution A locked lyrics on musixmatch but not on spotify

There is my favourite song but the lyrics is not on spotify, but it is on musixmatch (The lyrics is locked and was last edited in January 2023).Also, all of other songs in the album has lyrics on spotify except for that song (and some of the songs we...

  • Casual Listener
  • There is my favourite song but the lyrics is not on spotify, but it is on musixmatch (The lyrics is locked and was last edited in January 2023). Also, all of other songs in the album has lyrics on...
  • NicolasDA
  • Music Fan
  • 809 Views
  • 3 replies
  • 1 likes
  • 809 Views
  • 3 replies
  • 1 likes

Lyrics that were removed despite any restrictions on Musixmatch

Hi! I am a lyric curator for Musixmatch and I had a question that maybe the Spotify team could give insight on for future reference. There are some songs that we curators have worked on and submitted, and while they show up for a few days, they have ...

  • Casual Listener
  • Hi! I am a lyric curator for Musixmatch and I had a question that maybe the Spotify team could give insight on for future reference. There are some songs that we curators have worked on and submitted...
  • NicolasDA
  • Music Fan
  • 2101 Views
  • 5 replies
  • 8 likes
  • Music Lyrics
    musiXmatch
    no more lyrics
    unavailable lyrics
  • 2101 Views
  • 5 replies
  • 8 likes

Solved!! An Easier Way to Add a Song in Multiple Playlists

This is a question or recommendation. Question: Is there an easier way to add an individual song to multiple playlists? If not there should be. Currently, I have to hit the 3 button icon then hit add to playlist then add to a playlist and then back o...

  • Casual Listener
  • This is a question or recommendation. Question: Is there an easier way to add an individual song to multiple playlists?  If not there should be.  Currently, I have to hit the 3 button icon ...
  • mangelope
  • Regular
  • 11297 Views
  • 9 replies
  • 11 likes
  • 11297 Views
  • 9 replies
  • 11 likes

Dat whole account

My Question or IssueHello community, is it possible to do a hard reset on my account. Because a time ago i switched to Apple Music. But now is switched back. And don’t like the music I listened to. So I would like to have the ‘algorithm’ reset if tha...

  • Visitor
  •   My Question or Issue Hello community, is it possible to do a hard reset on my account. Because a time ago i switched to Apple Music. But now is switched back. And don’t like the music I list...
  • kaworu_bloodpaw
  • Roadie
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friends and family can listen to content that i cant

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Samsung s21, Denmark - currently in Australia. Premium plan and Android system. My question ...

  • Casual Listener
  • ...bsp; Samsung s21, Denmark - currently in Australia. Premium plan and Android system.   My question is about restricted content. An example could be a danish podcast called curlingklubben. I used t...
  • Elena
  • Moderator
  • 220 Views
  • 5 replies
  • 0 likes
  • 220 Views
  • 5 replies
  • 0 likes

Julian Velard - The Planeteer album not on Spotify anymore

I just noticed one of Julian Velard's albums is not on Spotify anymore, named the Planeteer. All his other work is still available, what is the deal here?

  • Newbie
  • I just noticed one of Julian Velard's albums is not on Spotify anymore, named the Planeteer. All his other work is still available, what is the deal here?
  • Luke
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing playlists online as a business

Hello all! I was curious as to how any business could post a playlist on their website to share with the public and have that playlist available to play for events. Would they need licensing for the music or would they just need to purchase a premium...

  • Casual Listener
  • Hello all!   I was curious as to how any business could post a playlist on their website to share with the public and have that playlist available to play for events.  Would they need l...
  • BrooklynDJ1
  • Casual Listener
  • 7360 Views
  • 9 replies
  • 1 likes
  • 7360 Views
  • 9 replies
  • 1 likes

Do I still need ascap and bmi licenses?

I own a little coffee shop and ascap and bmi are coming after me to pay fees like the mafia. It feels like another thing that is mean to nickel and diime a small business into shutting down or becoming boring. If I get a premium account with spotify ...

  • Casual Listener
  • I own a little coffee shop and ascap and bmi are coming after me to pay fees like the mafia.  It feels like another thing that is mean to nickel and diime a small business into shutting down or ...
  • BrooklynDJ1
  • Casual Listener
  • 17631 Views
  • 4 replies
  • 0 likes
  • licenses
  • 17631 Views
  • 4 replies
  • 0 likes

Superuser Contribution Commercials in Joe Rogan's podcast

When Spotify first bought Rogan's podcast, then at least the commercials were about Athletic greens, which is a sponsor for the podcast, which made it tolerable. But now you've started to throw in your own commercials, even though I have a premium ac...

  • Casual Listener
  • When Spotify first bought Rogan's podcast, then at least the commercials were about Athletic greens, which is a sponsor for the podcast, which made it tolerable. But now you've started to throw in yo...
  • DMTattoo
  • Visitor
  • 9127 Views
  • 7 replies
  • 10 likes
  • Podcast Discussion
  • 9127 Views
  • 7 replies
  • 10 likes

Superuser Contribution What is this new video section and how can I upload videos to it as an artist?

Just the other day I noticed this new video section in my phone feed, whoich also includes genre-based hashtags, I guess to help discover new music. How can I, as an artist, upload videos to this section? Cheers,Malísima

Malisima_0-1696445982688.jpeg
  • Regular
  • Just the other day I noticed this new video section in my phone feed, whoich also includes genre-based hashtags, I guess to help discover new music.   How can I, as an artist, upload videos to...
  • 9541160606
  • Newbie
  • 471 Views
  • 2 replies
  • 0 likes
  • 471 Views
  • 2 replies
  • 0 likes

Superuser Contribution 결제 두번됨

3개월 무료체험이라면서 11990원 결제됨. 이후에 한번더 11990원 결제됨. 환불원함

  • Visitor
  • 3개월 무료체험이라면서 11990원 결제됨. 이후에 한번더 11990원 결제됨. 환불원함
  • Joan
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Happy holydays isn't in Spotify hub in Czech republic and Slovakia in search tab

Hello.I've noticed, that Happy holydays genre isn't in Spotify hub in Czech republic and Slovakia. Please, could You contact responsive people for this? Christmas time will be soon and also, any informations about Christmas isn't viewed in home page....

  • Roadie
  • Hello. I've noticed, that Happy holydays genre isn't in Spotify hub in Czech republic and Slovakia. Please, could You contact responsive people for this? Christmas time will be soon and also, any in...
  • Vasil
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ Wrapped

PlanPremiumCountryUnited States of AmericaDeviceChromebook HP core i7Operating SystemVersion 119.0.6045.192My Question or IssueHELP!!! My DJ Wrapped won't turn off, whether I pause or add or remove it from my library. Every time I try to play a diffe...

  • Visitor
  • Plan Premium Country United States of America Device Chromebook HP core i7 Operating System Version 119.0.6045.192 My Question or Issue HELP!!! My DJ Wrapped won't turn off, whether I pause ...
  • MihailY
  • Moderator
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Is it possible to add Tom Chaplin (from Keane) to Spotify's Christmas playlists?

EN:I have been looking at the Christmas playlists that Spotify has made and they are very good but I feel that it would be good if they played Tom Chaplin's Christmas songs, with the popular Somewhere Only We Know I think Tom has earned a place in th...

  • Newbie
  • EN: I have been looking at the Christmas playlists that Spotify has made and they are very good but I feel that it would be good if they played Tom Chaplin's Christmas songs, with the popular Somewh...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Samsung Smart TV] Spotify randomly stops playing after song or commercial ended

DeviceSamsung Smart TV Operating SystemSamsung My Question or IssueI only have this issue on my Television, not on any of my other devices. After playing a song or after a commercial has finished, Spotify does not continue to the next song, even when...

  • Regular
  • Device Samsung Smart TV   Operating System Samsung   My Question or Issue I only have this issue on my Television, not on any of my other devices. After playing a song or after a c...
  • OtterD
  • Casual Listener
  • 2062 Views
  • 10 replies
  • 0 likes
  • 2062 Views
  • 10 replies
  • 0 likes

Superuser Contribution Why do I keep getting recommended Chinese songs?

PlanPremiumCountryUSADeviceHP DesktopOperating SystemWindows 11My Question or IssueWhy do I keep getting Chinese and Vietnamese songs on my Discover Weekly when I never listen to either languages? I've listened to Korean and Japanese songs before and...

  • Newbie
  • Plan Premium Country USA Device HP Desktop Operating System Windows 11 My Question or Issue Why do I keep getting Chinese and Vietnamese songs on my Discover Weekly when I never lis...
  • Hacimusmus
  • Visitor
  • 2008 Views
  • 3 replies
  • 0 likes
  • 2008 Views
  • 3 replies
  • 0 likes

Solved!! I'm premium Individual plan in US, but no 15-hour Audiobooks option?

PlanPremium Individual - Paid yearlyCountryUnited States DeviceiPhone XR, macOS, and Web playerOperating Systemios, mac My Question or IssueI learned about 15 complimentary hours of audiobooks for premium members. I am wanting to try this for the fir...

  • Casual Listener
  • Plan Premium Individual - Paid yearly Country United States   Device iPhone XR, macOS, and Web player Operating System ios, mac   My Question or Issue I learned about 15 complime...
  • diznang
  • Casual Listener
  • 249 Views
  • 3 replies
  • 0 likes
  • Audiobooks
    Premium
  • 249 Views
  • 3 replies
  • 0 likes

Superuser Contribution Crashes when I attempt to play anything other than Wrapped

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Vasil
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution How are genres counted?

I have a Premium plan if that matters. I inquire about how genres are counted in spotify's algorithm as I am trying to get as many genres as possible on my wrapped this year. If I listen to only one song from a genre will it count towards the total? ...

  • Casual Listener
  • I have a Premium plan if that matters. I inquire about how genres are counted in spotify's algorithm as I am trying to get as many genres as possible on my wrapped this year. If I listen to only...
  • hi376
  • Casual Listener
  • 1530 Views
  • 6 replies
  • 1 likes
  • 1530 Views
  • 6 replies
  • 1 likes