Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
Wake Up by Melibea - Cafe del mar vol. 15
Wake Up by Melibea - Cafe del mar vol. 15
Not applicable
425 Views
1 replies
0 likes
Hi,Since I found Where is my mind by Sunday Girl 2 years ago or so I fell in love with it but recently I went to search it on the app and it’s vasished. I’m both devastated and curious with what happened with it? Has I been taken down complitely? All...
Hi, Since I found Where is my mind by Sunday Girl 2 years ago or so I fell in love with it but recently I went to search it on the app and it’s vasished. I’m both devastated and curious with what ha...
Not applicable
934 Views
1 replies
0 likes
I noticed you added the spotlight kid and clear spot and that made me extremely happy. Thank you for that. I was hoping you guys could work on getting Trout Mask Replica by Captain Beefheart. Its considered his crowning achievement by many. It would ...
I noticed you added the spotlight kid and clear spot and that made me extremely happy. Thank you for that. I was hoping you guys could work on getting Trout Mask Replica by Captain Beefheart. Its con...
Community Legend
2125 Views
1 replies
2 likes
I am a premium user and the other day, all my offline downloads on my iPhone were deleted after the message saying I had exceeded the three devices allowed to download on to. I use three devices, my iPhone, my MacBook Pro and my daughter's phone for ...
I am a premium user and the other day, all my offline downloads on my iPhone were deleted after the message saying I had exceeded the three devices allowed to download on to. I use three dev...
345 Views
0 replies
0 likes
Spoiler (Highlight to read)I was trying to listen to the American Satan soundtrack and I noticed that some songs can't be selected but will play eventually as the album continues to play. I looked up the song individually and it was just fine. I coul...
I was trying to listen to the American Satan soundtrack and I noticed that some songs can't be selected but will play eventually as the album continues to play. I looked up the song individually...
Casual Listener
1961 Views
2 replies
0 likes
Hi, There seems to be a bug when trying to delete songs from the playing next list. If I go too far, the first few selected won't be deleted (see video attached).Phone: Asus Zenfone Max 2Android 6.0.1Spotify 8.3.24.871 armV7 Morgane
Hi, There seems to be a bug when trying to delete songs from the playing next list. If I go too far, the first few selected won't be deleted (see video attached). Phone: Asus Zenfone Max 2 ...
396 Views
0 replies
0 likes
I have found this type of advertising and all has the same structure, some kind of template. I suppose it is a company that is in charge of realizing this promotion. Does anyone know where it comes from? Thanks for your help.
I have found this type of advertising and all has the same structure, some kind of template. I suppose it is a company that is in charge of realizing this promotion. Does anyone know where it comes f...
2050 Views
0 replies
0 likes
Has the Paradigm Shift album from Korn been removed from Spotify?why? im sad
Has the Paradigm Shift album from Korn been removed from Spotify?why? im sad
Newbie
2417 Views
4 replies
4 likes
Hey all,Situation:An artist would like to re-release a previously released song under a new name. I have been told that it is easy enough to bring the playcount over - along as long as you have the ISRC, however what I'd like to know is; is it possib...
Hey all, Situation: An artist would like to re-release a previously released song under a new name. I have been told that it is easy enough to bring the playcount over - along as long as you ha...
Not applicable
2792 Views
4 replies
1 likes
Suddenly, I've lost access to several major label acts --e.g. Red Hot Chili Peppers, Led Zeppelin, Pearl Jam. When I click on a song of theirs to play it, I get a blue banner at the top of my screen that reads, "This song is not available. If you hav...
Suddenly, I've lost access to several major label acts --e.g. Red Hot Chili Peppers, Led Zeppelin, Pearl Jam. When I click on a song of theirs to play it, I get a blue banner at the top of my s...
Music Fan
1077 Views
4 replies
3 likes
Hello guys!I can't find a song what is called red lips (blue birds remix) can you help me to find it in spotify?
Hello guys! I can't find a song what is called red lips (blue birds remix) can you help me to find it in spotify?
Casual Listener
340 Views
1 replies
0 likes
It's a couple of days I try to play The Cure songs; I see the albums and the tracks in Spotify as usual, but I'm not able to play any song ("track not available"). Anyone else experiencing the same?
It's a couple of days I try to play The Cure songs; I see the albums and the tracks in Spotify as usual, but I'm not able to play any song ("track not available"). Anyone else experiencing the same?
161 Views
0 replies
0 likes
There's 20 songs on The Pink print Deluxe yet you have 19, leaving out Shangahi randomly what's up can you fix this please.
There's 20 songs on The Pink print Deluxe yet you have 19, leaving out Shangahi randomly what's up can you fix this please.
Newbie
332 Views
2 replies
0 likes
The "new release" section for JAZZ is never up-to-date. It's a pity. I have to check Itunes or Qobuz to see what's new.And there is no "MOVOE SOUNDTRACK" section. I don't understand...You have a Canada 150 section. Who cares?
The "new release" section for JAZZ is never up-to-date. It's a pity. I have to check Itunes or Qobuz to see what's new. And there is no "MOVOE SOUNDTRACK" section. I don't understand...You have a Ca...
270 Views
0 replies
0 likes
The first 3 Belle and Sebastian albums - Tigermilk, The Boy With The Arab Strap and If You're Feeling Sinister have all vanished from spotify. I've had them in a big lovely Belle and Sebastian playlist, my way most listened to playlist, forever but n...
The first 3 Belle and Sebastian albums - Tigermilk, The Boy With The Arab Strap and If You're Feeling Sinister have all vanished from spotify. I've had them in a big lovely Belle and Sebastian...
Newbie
1299 Views
3 replies
3 likes
Signed the most prize package is available
Signed the most prize package is available
228 Views
0 replies
0 likes
https://open.spotify.com/track/03tJhmP71vPD7pIenJlWJ6 Quiero escucharla y no puedo. Por favor arreglarlo
https://open.spotify.com/track/03tJhmP71vPD7pIenJlWJ6 Quiero escucharla y no puedo. Por favor arreglarlo
274 Views
0 replies
0 likes
Hi, im writing this letter here because I dont know how to get in contact with Spotify. 2 years ago I made my account Premiun, which I think is the best way to spend my money, but I am having a problem.I really need the acustic songs of the band Las ...
Hi, im writing this letter here because I dont know how to get in contact with Spotify. 2 years ago I made my account Premiun, which I think is the best way to spend my money, but I am having a probl...
Casual Listener
3762 Views
3 replies
4 likes
The artist 'Lotanna' has two different pages but is the same person on all songs that he both uploaded and was featured on. How can this be fixed?
The artist 'Lotanna' has two different pages but is the same person on all songs that he both uploaded and was featured on. How can this be fixed?
Casual Listener
1359 Views
3 replies
0 likes
Why is there music missing when the artist is still available? Lately I've been noticing, I've been having to go to other platforms to listen to the songs I wanna hear. I understand not everything is perfect but it's a hassle switching music sites wh...
Why is there music missing when the artist is still available? Lately I've been noticing, I've been having to go to other platforms to listen to the songs I wanna hear. I understand not everything is...
Roadie
1954 Views
3 replies
0 likes
