Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

scrollingcat

Visitor

70580 Views

48 replies

110 likes

  • 70580 Views
  • 48 replies
  • 110 likes

Superuser Contribution Mistake in Search page

PlanPremium CountryLatvia My Question or IssueHello, I've noticed this weird spelling for a long time - Shouldn't it be "New Releases"? I see this spelling across multiple types of platforms (Windows, Android, web player). Maybe it's on purpose or a ...

Newbie

Plan Premium   Country Latvia   My Question or Issue Hello,   I've noticed this weird spelling for a long time -     Shouldn't it be "New Releases"? I see thi...

Yordan

Moderator

311 Views

1 replies

1 likes

  • 311 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop][Playlists] Daily Drive customisation

Hi there,I love the daily drive but I would really like to be able to customise it a little. For example I would like to add in the Economist Daily briefing to be one of the playlist elements and maybe reduce the amount of music that is included. Cou...

Casual Listener

Hi there, I love the daily drive but I would really like to be able to customise it a little. For example I would like to add in the Economist Daily briefing to be one of the playlist elements and m...

spookums

Casual Listener

5926 Views

16 replies

12 likes

Desktop
Playlists
  • 5926 Views
  • 16 replies
  • 12 likes

Low bitrate for some music, why?

PlanPremiumCountryUSADevice(Macbook Pro late 2016)Operating System(MacOS) My Question or Issue One of my favorite bands is Swingout Sister. Most of their music on Spotify is in a lower bitrate, which is very puzzling. I cannot imagine this is a licen...

Gig Goer

Plan Premium Country USA Device (Macbook Pro late 2016) Operating System (MacOS)   My Question or Issue   One of my favorite bands is Swingout Sister.  Most of their music o...

forrest603

Gig Goer

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes

Superuser Contribution request song

I would like to request Gfriend-Navillera please~Thank you

Casual Listener

I would like to request Gfriend-Navillera please ~Thank you

Aaroneljugon1

Casual Listener

8777 Views

17 replies

23 likes

  • 8777 Views
  • 17 replies
  • 23 likes

Superuser Contribution Sharing playlists online as a business

Hello all! I was curious as to how any business could post a playlist on their website to share with the public and have that playlist available to play for events. Would they need licensing for the music or would they just need to purchase a premium...

Casual Listener

Hello all!   I was curious as to how any business could post a playlist on their website to share with the public and have that playlist available to play for events.  Would they need lic...

BDMPLS

Newbie

10894 Views

10 replies

2 likes

  • 10894 Views
  • 10 replies
  • 2 likes

Superuser Contribution Spiderbait - Shashavaglava - Incorrect song

Hello.Listening to one of my fav Aussie bands, Spiderbait, and I noticed an issue with one of their albums - Shashavaglava.Basically, track 13 ("Another Brick In The Head") is actually a repeat of track 12 ("Footy"). Because of this, "Another Brick I...

Casual Listener

Hello. Listening to one of my fav Aussie bands, Spiderbait, and I noticed an issue with one of their albums - Shashavaglava. Basically, track 13 ("Another Brick In The Head") is actually a repeat o...

Yordan

Moderator

331 Views

1 replies

1 likes

  • 331 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution The sounds of spotify genre playlists have not updated since June 2, 2024.

Spotify has thousands of "The Sounds of xyz genre" playlists. Up until June 2, 2024 new song were added every week or two. Why are these playlists no longer updated? The companion genre playlists, such as "intro", "pulse" and "edge" are updating per ...

Casual Listener

Spotify has thousands of "The Sounds of xyz genre" playlists. Up until June 2, 2024 new song were added every week or two. Why are these playlists no longer updated? The companion genre playlists, su...

Vasil

Moderator

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Not being able to watch podcasts

PlanFreeCountryEgypt Device(Realme 12 plus)Operating System(Android 14) My Question or IssueHey, I'm trying to watch some podcasts but when I hit play It plays as audio only. I tried changing to web or other devices and I managed to make it work once...

Casual Listener

Plan Free Country Egypt  Device (Realme 12 plus) Operating System (Android 14)   My Question or Issue Hey, I'm trying to watch some podcasts but when I hit play It plays as audio ...

TanyaS

Spotify Star

377 Views

3 replies

0 likes

  • 377 Views
  • 3 replies
  • 0 likes

Why can I not find the song 'Remembered Well' by Rob Thomas on Spotify?

The song Remembered Well is included as a Bonus teack on Rob Thomas's Album Cradlesong, yet, the song does not appear to be available on Spotify.

Visitor

The song Remembered Well is included as a Bonus teack on Rob Thomas's Album Cradlesong, yet, the song does not appear to be available on Spotify.

Amay

Spotify Star

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution For me playlist

PlanPremiumCountryUnited KingdomMy Question or IssueA ‘for me’ playlist is only showing one song. Any help would be appreciated as it is a frequently listened to genre?

Newbie

Plan Premium Country United Kingdom My Question or Issue A ‘for me’ playlist is only showing one song. Any help would be appreciated as it is a frequently listened to genre?

Maria

Moderator

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution supposedly downloaded podcast not showing in downloaded filter

I recently switched to an iphone 13, and noticed that one specific podcast group out of the few I download to listen to didn't have the episodes I've previously downloaded show in the filter.When i try to click the download button it says its already...

Visitor

I recently switched to an iphone 13, and noticed that one specific podcast group out of the few I download to listen to didn't have the episodes I've previously downloaded show in the filter. When i...

Joan

Moderator

1156 Views

1 replies

1 likes

  • 1156 Views
  • 1 replies
  • 1 likes

Superuser Contribution who writes artists profiles

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dessi

Moderator

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Explicit content is on but no song will reproduce

I have Spotify Premium, on multiple devices. The problem appears in the Spotify app with a Windows 10 laptop, more specifically an Acer Aspire 5 A515, in this case, it would not reproduce in this specific case Olivia Rodrigo songs marked as explicit ...

Visitor

I have Spotify Premium, on multiple devices. The problem appears in the Spotify app with a Windows 10 laptop, more specifically an Acer Aspire 5 A515, in this case, it would not reproduce in this spe...

Yordan

Moderator

974 Views

5 replies

0 likes

  • 974 Views
  • 5 replies
  • 0 likes

Superuser Contribution Finding (existing) foreign language content.

PlanPremiumCountryShould be international with premium, shouldn’t it? - however the content I am looking for is Dutch, my language is English (uk) and my country of residence is Germany.DeviceiPhone 13 MiniOperating SystemiOS My Question or IssueI am...

Casual Listener

  Plan Premium Country Should be international with premium, shouldn’t it? - however the content I am looking for is Dutch, my language is English (uk) and my country of residence is G...

Dessi

Moderator

399 Views

4 replies

0 likes

  • 399 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Upside Down

When I made my list it showed upside down in order on my laptop, on my phone it shows my list from the first song i picked to at the bottom to the last one I picked at the top, why is this, why is my list upside down on my laptop and also why isn't t...

Casual Listener

When I made my list it showed upside down in order on my laptop, on my phone it shows my list from the first song i picked to at the bottom to the last one I picked at the top, why is this, why is my...

Dessi

Moderator

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

How to fill out a music request form

I’m trying to get jc chasez album the story of Kate added here it’s already available on Apple Music

Casual Listener

I’m trying to get jc chasez album the story of Kate added here it’s already available on Apple Music

Amay

Spotify Star

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Incorrect track titles - Atrangi re

The track title for Tere Rang and Chaka Chak from movie album Atrangi re and exchanged. When you select Tere Rang, Spotify plays Chaka Chak song and when you select Chaka Chak, Spotify plays Tere Rang song. Kindly correct this error.

Visitor

The track title for Tere Rang and Chaka Chak from movie album Atrangi re and exchanged.   When you select Tere Rang, Spotify plays Chaka Chak song and when you select Chaka Chak, Spotify plays...

AdamDamon

Spotify Star

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Editing

I have a lot of playlists , all in order to my preference. One., however , which runs at over 2 hours of music will not let me rearrange the songs within the list . When selecting edit, it will let me move the songs up and down the list but will not ...

Regular

I have a lot of playlists , all in order to my preference. One., however , which runs at over 2 hours of music will not let me rearrange the songs within the list . When selecting edit, it will let m...

Joan

Moderator

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Sound Capsule

PlanPremiumCountryBrazilDevice(Moto Edge 30 neo 5g)Operating System(Android) My Question or IssueAt mid June the Spotify's sound capsule stopped showing how much time was listened in each of the 5 top artists. I tried installing Spotify in another de...

Newbie

Plan Premium Country Brazil Device (Moto Edge 30 neo 5g) Operating System (Android)   My Question or Issue At mid June the Spotify's sound capsule stopped showing how much time was lis...

Abrw2

Newbie

2388 Views

1 replies

1 likes

  • 2388 Views
  • 1 replies
  • 1 likes

'Something went wrong. Try that again.' when pitching a new song in Spotify For Artists.

CountryThe NetherlandsDeviceMacBook Pro M1Operating SystemMacOS 14.1 My Question or IssueWhen I press the 'Pitch a song' button in the Spotify for Artists upcoming music section, I see this screen: I tried logging in and out and tried performing this...

Newbie

Country The Netherlands Device MacBook Pro M1 Operating System MacOS 14.1   My Question or Issue When I press the 'Pitch a song' button in the Spotify for Artists upcoming music section,...

elliotkoroneos

Visitor

2991 Views

18 replies

9 likes

  • 2991 Views
  • 18 replies
  • 9 likes