Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Linux (Ubuntu 18.04 LTS)
My Question or Issue
Whenever I go to my linux workstation to fix a problem, sit down for coding or what else I may do I end up having this problem. This problem is persistent over many many installs of ubuntu 18.04 LTS and is honestly kinda frustrating. The issue makes it so I don't a chance to even hear any audio and instead just skips through my playlists or just refuses to play the songs and tells me to import... every time. So, If any debugging information is required then tell me how to get that to you. I'm more than happy to help and get my jam on. FYI This I have encounted from spotify by installing from snap "stable" and the debian package aswell. The bugs are present on both. For demonstration see video below
I just suddenly got the same issue today. Literally I was listening fine to all my songs then this message kept coming up. Now it will let me listen to just a few seconds and then skip the song with the same message. After that happens I can't play the song any more.
Basically no spotify installations work any more: The regular .deb crashes on launch (Segmentation fault), and the flatpak and snap packages both face the above problem.
I tested on two differents computers, Ubuntu, Arch, WiFi, Ethernet, tethered mobile data, two different Spotify accounts. Nothing fixes it.
Please help us out Spotify...
Before today my Spotify was fine.. Now I'm having the same issue described on the post. This issue happens with snap and apt Spotify.
playbackError: playback_error_audio_decode (11)
Same issue here with Arch linux w/ KDE using Spotify from AUR.
Same issue here.
Worked fine yesterday.
Cleared both the ~/.cache/spotify and ~/.config/spotify folders, logged in again and it is still not working.
Please fix, the application is useless in its current state.
Linux pc 4.15.0-52-generic #56-Ubuntu SMP Tue Jun 4 22:49:08 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
latest linux mint
spotify-client package installed through apt
My installation is acting weird too, ubuntu 18.04 it was installed with snap, but i installed with the deb package and the problem still remais!!!
After some seconds of almost every song, it just skips and show this message:
Please fix this
Same here, since this evening all I get is first couple of seconds of songs. On same machine on win10 Spotify works, web player works (in LM), but not desktop app. Reisntalled, purged, cleaned, tried snap and apt... not working. It's a bummer.
Am very angry.
Quite frankly, as much as the service itself is worth every penny, the desktop app is a dumpster fire even when it works correctly (it's not exactly very integrated with the UX of my desktop, for starters - whatever OS I'm running at any given time).
If it starts skipping, well...
Please fix it.
Ubuntu LTS, snap package here.
Same issue, as a workaround I have a browser tab playing the song while controlling it using the desktop app. Good times.
"Workaround", you say.
This springs to mind.
Lenovo Yoga 2 Pro
Linux 4.9.0-9-amd64 #1 SMP Debian 4.9.168-1+deb9u3 (2019-06-16) x86_64 GNU/Linux + KDE
My Question or Issue
My Spotify stoped working few days after installation. At first, I wasn't able to pleay only the new songs. When I started it, it played for about 4 seconds, than it started making strange noise and finally Spotify wrote notifification "Spotify can't play this right now..."
So I deleted all cache, config and shared files and started all over again. The situation was even worse. Now, not only the new songs doesn't work, but even downloaded songs can't be played for the same reason.
I "fixed" the problem by installing Spotifyd and using the Spotify client just as GUI, but I would be glad, if the backend started working again. Could you help me please?
I get the same playbackError: playback_error_audio_decode (11) when I run spotify with the --show-console flag either with the package from AUR or the snap package
Literally unplayable, plz fix
Same here, please fix it.
Same problem here!
Dear Spotify, I know we're few, but we Linux users deserve better care from you.
Same here. Tried snap, apt and clearing cache. Nothing works.
OS: KDE neon User Edition 5.16 x86_64
Same problem here on Ubuntu 18.04. I can't play any song using the client, it works for the first 5 or 6 seconds and then the audio stops and the "Spotify can't play this right now" error is displayed.
Same problem on Linux Mint 19, kernel 4.15. I tried rebooting, logging out and back in, deleting and re-installing the app. Some files and albums will play all the way through with only minor hiccups and glitches (which are still annoying), but others just won't play at all.
Is this perferable to just using the web player? Is it lower bit rate?
I don't think this is the place to question the usefulness of the app.
Nevertheless, besides having a sort-of-usable interface (particularly having working notifications and media keys and not having your music buried under a gazillion browser tabs), the ability to download songs locally seems like a pretty huge deal to me and is a major reason why I subscribed.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…