Down load time

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Down load time

mjhs018
Casual Listener

 

Hello

How long does it take Spotify to play music after you have logged on? I have a fast connection and all other apps work very fast. Spotify takes 4 to five minutes. Is that normal?

Matt

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Re: Down load time

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

I'd also suggest installing the latest updates and trying to disable Hardware Acceleration, you can do that from the Menu Bar in the Spotiy menu next to the .

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Solution!

Re: Down load time

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

I'd also suggest installing the latest updates and trying to disable Hardware Acceleration, you can do that from the Menu Bar in the Spotiy menu next to the .

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Re: Down load time

mjhs018
Casual Listener
Thanks. I will try all suggestions.
Matt

Re: Down load time

mjhs018
Casual Listener
WOW. That was fantastic. All like lightening.
Thanks
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