Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have a frustrating problem. It started a few weeks ago. I listened to Spotify on my app (iphoneX iOS12.1.2) and suddenly another song started playing. A song that I haven't played before or heard about. If I tried to switch back to the original song, then it interrupted and began over. I can't change songs. It continues to start. I closed the app. the same thing happened when I opened them again. Now it happens regularly that the same song starts. It's always the same song. The same thing happens when I listen to the Webplayer. What happens? I'm a premium subscriber - and if I can't find a solution then I have to find another streaming service - because it is untenable. Anyone with that same problem?
Solved! Go to Solution.