Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have been able to login to Spotify web player with Facebook for the last few months without issue. Today, for whatever reason, I am unable to login with my Facebook credentials. I am still able to login to Facebook with no problems, but Spotify said my username or password is incorrect, which is not right at all. And when I tried logging out of Facebook to login to Spotify manually with my facebook credentials, I got the same error message from Spotify, but somehow I was logged back into Facebook through this process, which means my credentials work. Help!
Solved! Go to Solution.
i'm getting the same problem. i'm using linux. It's really bumming me out!
I have been having the same issue at login. I keep getting a 404 error
I'm having the same problem. I was able to listen to some songs a few minutes ago, then I closed out. Opened it back up and couldn't sign in at all.
I was listening to music then I updated spotify. Now I get an error 404 when I open spotify. Can't log into the web player either. Using facebook credentials.
I am getting 404 on my logins to the downloaded player as well. Its letting me in it just refuses to load content - "file cannot be played offline"
no updates pushed to the pc
PLEASE fix this. I need to drown out this noise.....
Won't work for me either.
I tried the web player as well and couldn't log in.
I have tried my Iphone, Ipad and PC. So far nothing.
They all seemed to be working fine yesterday.
Hey guys we're already on the case. We'll post again here when we have an update! Thanks 😉
IM IN
THANK YOU!!!!!! Lets hope it stays up. I hate youtube!
I have another computer that still hasn't updated and my spotify works fine on it. it must be something to do with the upgraded spotify. (One of my computers works, one doesnt). Web play doesn't work on either though.
I have a Chromebook, so I use the Spotify app on my laptop instead of the .exe full program. I pay for Premium, as well. I opened my app a little while ago, and my account had been logged out for some reason. I have never logged out of Spotify on my computer. Okay, no big deal, just log back in. Nope. Kept telling me "incorrect username and password," so I closed the app, logged out of all devices, and reset my password. Had no problem logging back into the app on my phone, but the app on my computer keeps telling me my password is incorrect. I even deleted the app from my laptop and redownloaded it. Still no luck. I've done everything I can think of to solve the issue, but nothing is working. Please help! I might die from rage if i have to hear my boyfriend play Girl Talk - All Day one more time. Thank you!
Been getting a 404 temporary sign in issue all morning. I've restarted, refreshed, re-installed, still a no-go.
Thank you for posting the link with the update. Hopefull this will be fixed soon.
"what I've been listening to" doesn't work, won't let me log in.
Hopefully they fix this soon!
I'm in too! Thank you for the quick fix!
Hey again everyone! Anyone still having trouble with this?
You should now be able to log in without any issues.
Confirmed I can log in again. Thank you! Browse does not seem to be loading but my playlists are
Thank you for fixing the problem.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…