Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5945 Views
1 replies
0 likes

5945 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7888 Views
1 replies
0 likes

7888 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5606 Views
1 replies
3 likes

5606 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
43466 Views
19 replies
1 likes
music stops

43466 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167908 Views
0 replies
35 likes
Mac

167908 Views
0 replies
35 likes

Spotify On Mac Pro Randomly Stopped allowing adding and deleting of playlists

Spotify PremiumUSA | Mac Pro 2019 It seems like every time there is an update something goes wrong with Spotify. I thought leaving Android and going to iPhone, which actually worked wonderfully would have solved all my problems, but now for no reason...

HopTopFilms
Visitor
Spotify Premium USA | Mac Pro 2019 It seems like every time there is an update something goes wrong with Spotify. I thought leaving Android and going to iPhone, which actually worked ...
2020-03-28 2:51:07 PM
400 Views
0 replies
0 likes

400 Views
0 replies
0 likes

Files in local folder won't show/sync now?!?

Now songs I'm adding to that folder don't show in desktop or phone app, songs that had been in that folder do. Ughh, wasted two hours trying to figure this out. Mac on Catalina.

Surfer82
Music Fan
Now songs I'm adding to that folder don't show in desktop or phone app, songs that had been in that folder do. Ughh, wasted two hours trying to figure this out. Mac on Catalina.
2020-03-25 11:41:06 PM
2020-03-28 1:58:56 AM
Surfer82
Music Fan
803 Views
5 replies
0 likes

803 Views
5 replies
0 likes

Playlists not playing all songs in order

PlanPremiumCountryUnited StatesDeviceMultiple recent MacBooks / iMac / MacMini / Mac ProOperating SystemOS 10.14.6Spotify Build:11.28.721 My Question or Issue:When playing a large playlist in order (not shuffle) Spotify is consistently skipping track...

sgt2332
Visitor
Plan Premium Country United States Device Multiple recent MacBooks / iMac / MacMini / Mac Pro Operating System OS 10.14.6 Spotify Build: 11.28.721 My Question or Issue: When playin...
2020-03-27 12:09:25 AM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

¡Vaya! Algo no ha ido como debía. Volver a cargar

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNo me deja buscar música en el navegador y si la instalo no deja escuchar música pero si pued...

123qweasdzxc4rf
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2019-12-02 8:41:39 PM
2020-03-27 5:15:22 PM
Carest
Visitor
2900 Views
1 replies
2 likes

2900 Views
1 replies
2 likes

Alignment icons and times

PlanPremium (family)CountryItaly DeviceMacbook Pro (13-inch, 2017, Two Thunderbolt 3 ports)Operating SystemCatalina 10.15.4 My Question or IssueI'm not sure that the alignment of the time is correctly position. Should it to stay under the clock icon?

CristianRomanel
Visitor
Plan Premium (family) Country Italy Device Macbook Pro (13-inch, 2017, Two Thunderbolt 3 ports) Operating System Catalina 10.15.4 My Question or Issue I'm not sure ...
2020-03-27 4:03:36 PM
351 Views
0 replies
0 likes

351 Views
0 replies
0 likes

Siri on Mac (OS X catalina)

PlanPremiumCountryItaly DeviceMacBook Pro 2019Operating SystemOS X Catalina My Question when you try to use siri to check spotify, it is impossible because I am asked to update from the mac app store

MrGreen94
Casual Listener
Plan Premium Country Italy Device MacBook Pro 2019 Operating System OS X Catalina My Question when you try to use siri to check spotify, it is impossible becaus...
2020-03-27 12:46:37 PM
715 Views
0 replies
7 likes

715 Views
0 replies
7 likes

Play/Pause + Last/Next Track media keys stopped working

Device: Macbook Pro late 2016, 13-in, 2016Operating System: macOS Catalina V. 10.15.3 My Question or Issue I've been using the Spotify desktop app for a while and suddenly the play/pause and next/last track buttons stopped working. I tried playing so...

gmkuroda
Visitor
Device: Macbook Pro late 2016, 13-in, 2016 Operating System: macOS Catalina V. 10.15.3 My Question or Issue I've been using the Spotify desktop app for a while and suddenly th...
2020-03-26 4:39:59 PM
503 Views
0 replies
1 likes

503 Views
0 replies
1 likes

Superuser Contribution friends cannot see my activity on their friend feed

A friend has just told me that my activity doesn't pop up on her feed.I've never done a private session & am constantly listening to music, so I can't figure out why I wouldn't be showing up.I decided to toggle some of the settings ("Share my activit...

katherineeva
Visitor
A friend has just told me that my activity doesn't pop up on her feed. I've never done a private session & am constantly listening to music, so I can't figure out why I wouldn't be showing up. ...
2020-03-25 3:59:02 AM
2020-03-26 3:29:29 PM
Mario
Spotify Legend
3094 Views
1 replies
0 likes

3094 Views
1 replies
0 likes

Superuser Contribution Two different devices using my Spotify account can play different songs at the same time! Why?

Hi there everybody.. When playing a song on Spotify on my Mac - I used to be able to change it using Spotify on my iPad. I like this feature. It was like using my iPad as a controller. But since about 6 months ago, it stopped working, meaning I can a...

honestchap
Casual Listener
Hi there everybody.. When playing a song on Spotify on my Mac - I used to be able to change it using Spotify on my iPad. I like this feature. It was like using my iPad as a controller. &nbs...
2020-03-22 2:00:58 PM
2020-03-26 11:59:37 AM
Elena
Moderator
4459 Views
6 replies
0 likes

4459 Views
6 replies
0 likes

click next to the song doesn't show the track in the playlist anymore

Hey,since I updated my spotify version a few days ago a for me very importend function doesn't work anymore:when i play a playlist with a lot of tracks inside i could click next to the titel of the song and artist in the low left corner and inside th...

distorson
Newbie
Hey, since I updated my spotify version a few days ago a for me very importend function doesn't work anymore: when i play a playlist with a lot of tracks inside i could click next to the titel of t...
2015-03-22 12:17:07 AM
2020-03-26 4:37:58 AM
rkilgore
Visitor
1488 Views
5 replies
3 likes
Mac

1488 Views
5 replies
3 likes

Pop Up Button on the Mac

On the Mac, there is button to make a small square pop up with your music that allows you to skip songs and pause. This was working around early March, however, it is not working now, which is a little inconvenient because I used to use it a lot to h...

snigsters
Visitor
On the Mac, there is button to make a small square pop up with your music that allows you to skip songs and pause. This was working around early March, however, it is not working now, which is a litt...
2020-03-25 2:22:12 PM
1278 Views
0 replies
1 likes
easy music
Mac
pop up button

1278 Views
0 replies
1 likes

Superuser Contribution Friend Activity not updating properly on Desktop

PlanPremiumCountry: Australia Device Macbook Air 2017Operating SystemMac Version 10.13.2(High Sierra) My Question or IssueMy friend activity keeps blanking out and I normally follow 40 people but only 10 people are coming up on my Friend Activity

aliciachristiee
Casual Listener
Plan Premium Country: Australia Device Macbook Air 2017 Operating System Mac Version 10.13.2(High Sierra) My Question or Issue My friend activity keeps bla...
2020-03-23 9:53:10 AM
2020-03-25 2:07:32 PM
Ivan
Spotify Legend
719 Views
1 replies
0 likes
FriendActivity

719 Views
1 replies
0 likes

Solved!!Superuser Contribution Next song starts somewhere in the middle

On some playlists (the last one this happened on was "Deep House Relax") when one song ends it starts the next some somewhere in the middle after an unusually long crossfade. After some investigation, it seems this is a feature that some playlists ha...

douira
Roadie
On some playlists (the last one this happened on was "Deep House Relax") when one song ends it starts the next some somewhere in the middle after an unusually long crossfade. After some invest...
2018-09-21 6:14:52 PM
2020-03-25 1:29:57 PM
douira
Roadie
62644 Views
51 replies
22 likes

62644 Views
51 replies
22 likes

Superuser Contribution Friend Activity Desktop

Plan: PremiumCountry: USA DeviceMacbook Pro late 2015Operating SystemMacOS Catalina 10.15.3 My Question or IssueOver the past few days, my friend activity feed has failed to update and at times friends have stopped appearing from the feed. I only fol...

bench96
Visitor
Plan: Premium Country: USA Device Macbook Pro late 2015 Operating System MacOS Catalina 10.15.3 My Question or Issue Over the past few days, my friend activity feed has failed ...
2020-03-21 3:29:51 PM
2020-03-25 12:16:00 PM
Ivan
Spotify Legend
2511 Views
5 replies
5 likes

2511 Views
5 replies
5 likes

Filter is back in Albums view! But it doesn't quite work right.

Thank you for finally adding a filter function to the Albums view. This is a looonnnng overdue feature. I'm glad to see that it's there and that it filters the grid of albums as you type. One problem:It only filters on the album title. If I type "Rad...

TylerHealey
Music Fan
Thank you for finally adding a filter function to the Albums view. This is a looonnnng overdue feature. I'm glad to see that it's there and that it filters the grid of albums as you type. On...
2017-03-23 4:41:59 PM
2020-03-25 10:41:29 AM
moonstargalaxy
Newbie
935 Views
4 replies
1 likes
Mac
Windows

935 Views
4 replies
1 likes

Recently played artist not updating

PlanPremium Operating SystemmacOS Catalina 10.15.3 My Question or IssueYet another post about recently played artists not updating! There's a number of posts regarding this that have been closed claiming that it's been fixed.. it hasn't, it's still a...

ClintCarrion
Casual Listener
Plan Premium Operating System macOS Catalina 10.15.3 My Question or Issue Yet another post about recently played artists not updating! There's a number of posts regarding this th...
2020-02-25 4:32:42 PM
2020-03-24 3:23:31 PM
ClintCarrion
Casual Listener
1339 Views
3 replies
1 likes
macOS
recent artists
still an issue

1339 Views
3 replies
1 likes

Can't seem to get rid of "sponsored" banner on Browse page

HiWhen I opened up Spotify there was a huge banner advertising Post Malone with the small letters saying it was sponsored content. I'm a premium subscriber so why am I still getting an advert. I've attached a file to show what I mean. There seems to ...

magicrevolver
Gig Goer
Hi When I opened up Spotify there was a huge banner advertising Post Malone with the small letters saying it was sponsored content. I'm a premium subscriber so why am I still getting an advert. I've...
2018-04-30 10:45:43 AM
2020-03-23 1:30:58 PM
lasuax
Newbie
2471 Views
3 replies
1 likes

2471 Views
3 replies
1 likes

Superuser Contribution Can't delete playlists on macbook

Premium Device(Macbook pro 2017 13" & 2018 15")Operating System(catalina) I can't seem to delete playlists on either of my macbooks. I click delete but nothing happens. This is the case for the sidebar as well as my public playlists screen. Persists ...

wilrus17
Newbie
Premium Device (Macbook pro 2017 13" & 2018 15") Operating System (catalina) I can't seem to delete playlists on either of my macbooks. I click delete but nothing hap...
2020-03-20 4:57:07 PM
2020-03-23 12:22:37 PM
Ivan
Spotify Legend
1160 Views
1 replies
0 likes

1160 Views
1 replies
0 likes

Solved!!Superuser Contribution Podcasts (saved and suggestions) disappeared? Menu gone?

After the last update I just performed, I can't access any podcasts anymore. No menu for them any more. When I search for podcasts, I get a completely non-responsive menu that gives me nothing. All my saved podcasts have disappeared as well. Premium ...

RamseyJansen
Casual Listener
After the last update I just performed, I can't access any podcasts anymore. No menu for them any more. When I search for podcasts, I get a completely non-responsive menu that gives me nothi...
2020-03-19 6:10:10 PM
2020-03-23 12:06:32 PM
RamseyJansen
Casual Listener
933 Views
2 replies
0 likes

933 Views
2 replies
0 likes

Superuser Contribution Why is there still no way to save albums offline on desktop?

So I recently wanted to save some albums for offline listening on my mac, but apparently you still can't do that without having to convert it into a playlist... I've found a thread about this from 2014. How can it be, that this is still not possible ...

admkngs
Newbie
So I recently wanted to save some albums for offline listening on my mac, but apparently you still can't do that without having to convert it into a playlist... I've found a thread about this ...
2020-03-05 7:26:01 PM
2020-03-23 10:32:34 AM
Ivan
Spotify Legend
704 Views
1 replies
0 likes

704 Views
1 replies
0 likes

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