Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5495 Views
1 replies
0 likes

5495 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7497 Views
1 replies
0 likes

7497 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5127 Views
1 replies
3 likes

5127 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42786 Views
19 replies
1 likes
music stops

42786 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167378 Views
0 replies
35 likes
Mac

167378 Views
0 replies
35 likes

Spotify on Mac randomly plays songs and skips by itself

Hey guys,I've been noticing this happen to my Spotify Desktop application for Mac OSX, and when I have the application open on my computer the app randomly starts playing songs in my playlist and even skipping to the next track without letting it fin...

Andrea_Mertaadi
Casual Listener
Hey guys, I've been noticing this happen to my Spotify Desktop application for Mac OSX, and when I have the application open on my computer the app randomly starts playing songs in my playlist and e...
2018-02-03 1:04:16 PM
733 Views
0 replies
6 likes

733 Views
0 replies
6 likes

no internet connection error code:4

sigh ok its so frustrating I cant use Spotify on my mac or even pc cause I have to connect to the VPN so I can use Spotifycan someone please help me

soha64
Newbie
sigh ok its so frustrating I cant use Spotify on my mac or even pc cause I have to connect to the VPN so I can use Spotify can someone please help me
2018-02-03 11:35:15 AM
2018-02-03 12:50:47 PM
OBEROB
Casual Listener
454 Views
1 replies
0 likes

454 Views
1 replies
0 likes

Pictures aren't loading

My spotify desktop app doesn't load pictures with the exception of album covers. What can I do to fix this?

samjmokeeffe
Newbie
My spotify desktop app doesn't load pictures with the exception of album covers. What can I do to fix this?
2018-01-04 4:27:35 PM
2018-02-03 12:08:19 PM
Batyr
Casual Listener
883 Views
3 replies
4 likes

883 Views
3 replies
4 likes

Spotify Free app: Sound "cuts" on a MacBook Air

I use Spotify Free via the app on a MacBook Air and there are very annoying breif "cuts" in the sound, maybee three or four times per song. Why?

Itsabitza
Casual Listener
I use Spotify Free via the app on a MacBook Air and there are very annoying breif "cuts" in the sound, maybee three or four times per song. Why?
2017-12-10 4:07:48 PM
2018-02-03 9:17:52 AM
Itsabitza
Casual Listener
659 Views
1 replies
0 likes

659 Views
1 replies
0 likes

Seemingly online files plays as local files

Hello. I have a problem where some songs I also have locally as live recordings on my computer plays as those very local files (which are live recordings). Can one unlink these local files somehow?

fiskzebra
Casual Listener
Hello. I have a problem where some songs I also have locally as live recordings on my computer plays as those very local files (which are live recordings). Can one unlink these local files someh...
2018-02-02 9:09:51 AM
2018-02-03 9:03:11 AM
user-removed
Not applicable
656 Views
1 replies
0 likes
local
local files
Mac
online files

656 Views
1 replies
0 likes

Local Files not working on Mac to iPhone

Hi, I have a mac computer and an iPhone 6s Plus... I am trying to add a few bassline mixes my friends created to my spotify and I followed all the steps, it's showing on my computer, but when I go to my phone the playlist is there but the songs aren'...

ThatLauraKid
Newbie
Hi, I have a mac computer and an iPhone 6s Plus... I am trying to add a few bassline mixes my friends created to my spotify and I followed all the steps, it's showing on my computer...
2018-02-02 3:48:17 PM
2018-02-03 8:59:31 AM
user-removed
Not applicable
527 Views
1 replies
0 likes

527 Views
1 replies
0 likes

When i play a song through spotify on my mac there is no sound..

It has been working perfectly fine then one day I went to play spotify off my mac and there was no sound. Can anyone help me with this problem??

gardnerk-ca
Newbie
It has been working perfectly fine then one day I went to play spotify off my mac and there was no sound. Can anyone help me with this problem??
2018-02-02 12:51:48 AM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

Controlling volume when casting to Chromecast Audio from Mac Client

This is just copying the post from https://community.spotify.com/t5/Desktop-Mac-old/Controlling-volume-when-casting-to-Chromecast-Audio-from-Mac/m-p/1581068#M14220 to the new Desktop (Mac) category. I dont get an option to control the volume. Is this...

sm11963
Newbie
This is just copying the post from https://community.spotify.com/t5/Desktop-Mac-old/Controlling-volume-when-casting-to-Chromecast-Audio-from-Mac/m-p/1581068#M14220 to the new Desktop (Mac) categ...
2018-02-02 9:21:02 PM
2137 Views
0 replies
12 likes

2137 Views
0 replies
12 likes

Sharing Directly in Spotify

Did Spotify change their sharing ability? I used to be able to share a song directly with another spotify user within the spotify user interface, no copying links, no third party social access needed. Now it looks like I can only share via social med...

mmckillen
Casual Listener
Did Spotify change their sharing ability? I used to be able to share a song directly with another spotify user within the spotify user interface, no copying links, no third party social acce...
2018-02-02 6:46:17 PM
2018-02-02 8:05:47 PM
christianreyess
Newbie
474 Views
1 replies
0 likes

474 Views
1 replies
0 likes

[Desktop][Mac] Scroll behavior/hijacking

App Version: 1.0.73.345.g6c9971ef Since updating, I've noticed the scrolling behaves differently than it used to. I have extremely high trackpad and scroll sensitivity setup, and I used to be able to flick the trackpad to get to the top/bottom. Now t...

EPICmynamesbg
Newbie
App Version: 1.0.73.345.g6c9971ef Since updating, I've noticed the scrolling behaves differently than it used to. I have extremely high trackpad and scroll sensitivity setup, and I used...
2018-02-02 7:22:59 PM
579 Views
0 replies
0 likes
Desktop
Mac
Scroll

579 Views
0 replies
0 likes

Friend activity feed broken

I see some other people have posted about this; turned on Spotify this morning and my Friend Feed only showed the one friend I have currently listening to music (all my other friends and their past listening, even within a few hours, had disappeared....

spotify116
Newbie
I see some other people have posted about this; turned on Spotify this morning and my Friend Feed only showed the one friend I have currently listening to music (all my other friends and their past l...
2018-01-31 1:23:00 PM
2018-02-02 5:17:12 PM
julian47
Casual Listener
2933 Views
3 replies
11 likes

2933 Views
3 replies
11 likes

Cutting off end of songs

Playing Spotify Premium through a desktop Apple Mac (running Mac OS High Sierra). ALL songs cut off the last 2 or 3 seconds. Really irritatiiong when you know the song or it has a non fade end. Tried reinstalling, same problem. Any ideas?

StiggyPop
Casual Listener
Playing Spotify Premium through a desktop Apple Mac (running Mac OS High Sierra). ALL songs cut off the last 2 or 3 seconds. Really irritatiiong when you know the song or it has a non fade end. Tried...
2018-02-01 4:55:16 PM
2018-02-02 5:15:59 PM
Bethany_Dawn
Community Legend
21014 Views
3 replies
2 likes

21014 Views
3 replies
2 likes

What did you do with the Friends Sidebar!?

Just updated and now it's a dummy list showing me fake greyed out users. Thanks but I already had friends I was subscribed to- now they're not supported because you have some new Facebook integration? Well, I know those people had FB accounts, but th...

EpicWizard
Regular
Just updated and now it's a dummy list showing me fake greyed out users. Thanks but I already had friends I was subscribed to- now they're not supported because you have some new Facebook integration...
2018-01-31 12:09:52 PM
2018-02-02 5:12:55 PM
julian47
Casual Listener
1142 Views
7 replies
3 likes

1142 Views
7 replies
3 likes

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fdesyhrwwrqr
Casual Listener
jhrftjrjuryertr
2018-02-02 2:54:54 PM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

Playlists show loading symbol for like 20+ minutes

I've had issues with the Mac & Windows desktop versions of Spotify for over a year. Right now on my Mac I've been waiting over 20 minutes for a playlist to load. It just shows the loading symbol. In the past I've done the whole clearing the cache thi...

albinomonk
Casual Listener
I've had issues with the Mac & Windows desktop versions of Spotify for over a year. Right now on my Mac I've been waiting over 20 minutes for a playlist to load. It just shows the loadin...
2018-02-02 1:59:40 PM
351 Views
0 replies
0 likes

351 Views
0 replies
0 likes

How to log in with Facebook on a computer with a different Facebook account

Hi, I'm confused - we are sharing a single Premium over several devices on my facebook log in but I had to re install on my wife's computer and I'm not sure how to log in as it always tries through her FB account.Thanks for any help

jimmynitcher
Casual Listener
Hi, I'm confused - we are sharing a single Premium over several devices on my facebook log in but I had to re install on my wife's computer and I'm not sure how to log in as it always tries through h...
2018-02-02 10:51:22 AM
2018-02-02 1:19:54 PM
Jon_UK
Roadie
788 Views
1 replies
0 likes

788 Views
1 replies
0 likes

Beats by Dre Wireless Bluetooth Skipping and Pausing Songs

I recently purchased Beats by Dre Studio Wireless Bluetooth enabled headphones. On Spotify only, (not iTunes), songs pause randomly for a split second when playing, making it incredibly annoying and impossible to use the Bluetooth feature enjoyably. ...

sojourner16
Newbie
I recently purchased Beats by Dre Studio Wireless Bluetooth enabled headphones. On Spotify only, (not iTunes), songs pause randomly for a split second when playing, making it incredibly annoyin...
2014-07-18 9:44:59 PM
2018-02-02 6:20:56 AM
Anakatana
Newbie
22750 Views
5 replies
2 likes
Mac

22750 Views
5 replies
2 likes

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GOTMap
Casual Listener
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2018-02-01 8:57:33 PM
2018-02-01 12:05:08 AM
alexabrown1010
Newbie
548 Views
1 replies
0 likes

548 Views
1 replies
0 likes

Ability to View All Playlist Followers

A while ago, I changed my playlist covers to just one single picture instead of the 4 grid. I now want to change it back to the 4 grid cover but, all it shows is to replace the image, not remove it. Help?

analisalove
Newbie
A while ago, I changed my playlist covers to just one single picture instead of the 4 grid. I now want to change it back to the 4 grid cover but, all it shows is to replace the image, not remove it. ...
2018-02-01 5:05:56 AM
2018-02-01 6:19:32 PM
phan_times
Community Legend
543 Views
3 replies
0 likes

543 Views
3 replies
0 likes

Leaking file pointers (ports)?

It seems that Spotify is leaking file pointers/ports?See attached screendump from Activity Monitor (Disk) OS X Version 10.11.6 (15G19009)Spotify Version 1.0.73.345.g6c9971ef Output from open file and ports./ /Applications/Spotify.app/Contents/MacOS/S...

Powha
Regular
It seems that Spotify is leaking file pointers/ports? See attached screendump from Activity Monitor (Disk) OS X Version 10.11.6 (15G19009) Spotify Version 1.0.73.345.g6c9971ef ...
2018-02-01 12:33:11 PM
607 Views
0 replies
0 likes

607 Views
0 replies
0 likes

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