Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 972 Views
  • 1 replies
  • 0 likes
  • 972 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3422 Views
  • 1 replies
  • 0 likes
  • 3422 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2409 Views
  • 1 replies
  • 3 likes
  • 2409 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37570 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37570 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163981 Views
  • 0 replies
  • 35 likes
  • Mac
  • 163981 Views
  • 0 replies
  • 35 likes

My Mac El Capitan won't sync my BBC playlist tracks to Spotify.

My Mac and i phone have stopped syncing my BBC Playlister tracks to my Soptify account on my El Capitan Mac Book Air and my iphone 5C. These tracksseemed to have stopped in Feb 2017. Is it some kind of a software update issue?Someone said tontry chan...

  • Casual Listener
  • My Mac and i phone have stopped syncing my BBC Playlister tracks to my Soptify account on my El Capitan Mac Book Air and my iphone 5C. These tracksseemed to have stopped in Feb 2017. Is it some kind ...
  • 382 Views
  • 0 replies
  • 0 likes
  • 382 Views
  • 0 replies
  • 0 likes

Shuffle Play not Shuffling

Hello, I have a playlist that I've been adding to since the early days of spotfiy - it now has around 1,600 songs in it. Over the past few months, I've noticed that when playing shuffle, it only plays the first 50 or so songs in the playlist. This is...

  • Newbie
  • Hello,   I have a playlist that I've been adding to since the early days of spotfiy - it now has around 1,600 songs in it. Over the past few months, I've noticed that when playing shuffle, it ...
  • Maria_B
  • Moderator
  • 487 Views
  • 1 replies
  • 0 likes
  • 487 Views
  • 1 replies
  • 0 likes

Is there a way to shuffle your radio stations?

I want to listen to many kinds of music at once. is there a way to put multiple genres into one station or to shuffle your stations like a playlist? This is the only reason I prefer pandora over spotify b/c I don't know how to do this.

  • Newbie
  • I want to listen to many kinds of music at once. is there a way to put multiple genres into one station or to shuffle your stations like a playlist? This is the only reason I prefer pandora over spot...
  • 987rob65
  • Newbie
  • 21201 Views
  • 14 replies
  • 30 likes
  • Mac
  • 21201 Views
  • 14 replies
  • 30 likes

Unable to play music via Spotify Connect (-> Sonos Speaker or Speaker Group)

Hi, I am running a bug where Spotify will not play music to my Sonos speakers. I have a number of Sonos speakers setup in my house: Connect:Amp powering speakers on my deck, three PLAY:1s in different rooms as well as a PLAYBAR in my living room). I ...

  • Casual Listener
  • Hi,   I am running a bug where Spotify will not play music to my Sonos speakers.   I have a number of Sonos speakers setup in my house: Connect:Amp powering speakers on my deck, three P...
  • jbburf
  • Casual Listener
  • 775 Views
  • 1 replies
  • 0 likes
  • 775 Views
  • 1 replies
  • 0 likes

Spotify won't install on Mac OS 10.13.1 High Sierra

Hi, Previously I had Spotify installed and working fine on my iMac running 10.13.1 high sierra.I've had to reinstall 10.13.1 for other reasons but now I'm unable to get Spotify to reinstall. It's definitely not installed on the hard drive as I have s...

  • Newbie
  • Hi,   Previously I had Spotify installed and working fine on my iMac running 10.13.1 high sierra. I've had to reinstall 10.13.1 for other reasons but now I'm unable to get Spotify to reinstal...
  • alukasik
  • Casual Listener
  • 9161 Views
  • 4 replies
  • 2 likes
  • 9161 Views
  • 4 replies
  • 2 likes

Spotify changes from "listening on this computer" to "Spotify Web Player" by itself

This is happening consistently. I open Spotify and play something. Mid-song, it goes silent, and when I check, the app has changed output to "Spotify Web Player" and not "Listening on this computer". What's the deal?

  • Newbie
  • This is happening consistently.  I open Spotify and play something.  Mid-song, it goes silent, and when I check, the app has changed output to "Spotify Web Player" and not "Listening on thi...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

New "Everywhere" device

What is this "Everywhere" device that starting showing up in my device list? My guess is that its related to the Amazon Echo, because it only plays on those devices when selected.Any details on it? It would be cool if we could make our own groups of ...

Screen Shot 2018-01-17 at 9.54.40 PM.png
  • Music Fan
  • What is this "Everywhere" device that starting showing up in my device list? My guess is that its related to the Amazon Echo, because it only plays on those devices when selected. Any details o...
  • TalkingHead
  • Music Fan
  • 23949 Views
  • 1 replies
  • 1 likes
  • 23949 Views
  • 1 replies
  • 1 likes

MusixMatch not saving lyrics

My lyrics are not saving.I've been trying to edit lyrics for a few days now. It says it saves them when I click the done button, but it reverts back to the old lyrics.I've tried it on OSX and Windows 8. I'm not sure why they're not saving.

  • Newbie
  • My lyrics are not saving. I've been trying to edit lyrics for a few days now. It says it saves them when I click the done button, but it reverts back to the old lyrics. I've tried it on OSX an...
  • AdielGodino
  • Newbie
  • 5186 Views
  • 3 replies
  • 2 likes
  • Mac
    Windows
  • 5186 Views
  • 3 replies
  • 2 likes

Playlists won't show songs, and search won't function.

Everything will be working fine, and then when I click on a different playlist, it won't load. The loading circle appears but nothing loads. I can double click the playlist and it will play, but I can't see the order. Restarting works but then it hap...

  • Newbie
  • Everything will be working fine, and then when I click on a different playlist, it won't load. The loading circle appears but nothing loads. I can double click the playlist and it will play, but I ca...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Can't login to my Spotify

I have the Macook Pro OS High Sierra version 10.13.2. I recently downloaded Spotify onto my comupter and when I went to login, it read "Service is temporarily unavailble, please try again later (Error Code: 404)". When I first saw this I just left it...

  • Newbie
  • I have the Macook Pro OS High Sierra version 10.13.2. I recently downloaded Spotify onto my comupter and when I went to login, it read "Service is temporarily unavailble, please try again later (Erro...
  • nelletremblay
  • Newbie
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Cannot add cover art for a Playlist

Hey there, I removed my covert art because I was about to change it to something updated and whenever I try to add something, it flashes in the box as being added then a second or two later shows the red bar that says 'failed to upload image please t...

  • Casual Listener
  • Hey there, I removed my covert art because I was about to change it to something updated and whenever I try to add something, it flashes in the box as being added then a second or two later shows the...
  • Bethany_Dawn
  • Community Legend
  • 685 Views
  • 1 replies
  • 0 likes
  • 685 Views
  • 1 replies
  • 0 likes

Can only add a song to a few playlists

When I right click to add a song to a playlist I can only add it to a few playlists. The dropdown no longer scrolls. I can't figure out a way to add it to any playlist I want. Any ideas?

  • Newbie
  • When I right click to add a song to a playlist I can only add it to a few playlists. The dropdown no longer scrolls. I can't figure out a way to add it to any playlist I want. Any ideas?
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Sound is quieter only when playing Spotify

Whether I'm listening to external speakers or my headphones, music through Spotify on my MacBook air is significantly quieter than other sounds. I can listen to YouTube or other videos perfectly with volume and sound working perfectly, but listening ...

  • Newbie
  • Whether I'm listening to external speakers or my headphones, music through Spotify on my MacBook air is significantly quieter than other sounds. I can listen to YouTube or other videos perfectly with...
  • estebanGramaj0
  • Gig Goer
  • 6831 Views
  • 4 replies
  • 1 likes
  • 6831 Views
  • 4 replies
  • 1 likes

Genius

How I hate this thing. I turned on the bottom to desable the behind the lyrics and it keeps showing. It's annoying. Please, fix this. Thanks

  • Newbie
  • How I hate this thing. I turned on the bottom to desable the behind the lyrics and it keeps showing. It's annoying. Please, fix this. Thanks
  • ZullyB
  • Roadie
  • 335 Views
  • 2 replies
  • 0 likes
  • 335 Views
  • 2 replies
  • 0 likes

"Song is not available" for weeks

Spotify app won't play anything on my laptop for weeks. It always says the song is not available. I've closed it, rebooted it, logged out, logged in, checked my web connection, deleted the app and redownloaded on my laptop to no avail.

  • Newbie
  • Spotify app won't play anything on my laptop for weeks. It always says the song is not available. I've closed it, rebooted it, logged out, logged in, checked my web connection, deleted the app and re...
  • ZullyB
  • Roadie
  • 376 Views
  • 3 replies
  • 0 likes
  • 376 Views
  • 3 replies
  • 0 likes

NO SOUND after sleep mode!

Im having major issues with my spotify Every time my iMac has gone to sleep and then woken upp - spotify has no sound. I can see the music is playing, but I cant hear it. Other programs works just fine with sound and all. So I then shut down Spotify ...

  • Newbie
  • Im having major issues with my spotify 😞 Every time my iMac has gone to sleep and then woken upp - spotify has no sound. I can see the music is playing, but I cant hear it. Other programs works jus...
  • 488 Views
  • 0 replies
  • 1 likes
  • 488 Views
  • 0 replies
  • 1 likes

No saved songs or albums showing in 'Your Library'

I have a whole load of songs saved on Spotify (on Android) and can see that they're taking up memory space, but when I go on 'Your Library', nothing shows up in Albums, Songs, etc - it just says Browse, etc.This started a few months ago with not all ...

  • Newbie
  • I have a whole load of songs saved on Spotify (on Android) and can see that they're taking up memory space, but when I go on 'Your Library', nothing shows up in Albums, Songs, etc - it just says Brow...
  • ZullyB
  • Roadie
  • 809 Views
  • 2 replies
  • 0 likes
  • Android
    Mobile
    your libary
  • 809 Views
  • 2 replies
  • 0 likes

Clicking play on the new song plays/pauses the song from last week

I was playing the first song in the list from the last Discover Weekly. After the new week started I clicked to play the first new song but it just paused the old song. This went away after I clicked on the second song in the list.Behaviour: Clicking...

  • Newbie
  • I was playing the first song in the list from the last Discover Weekly. After the new week started I clicked to play the first new song but it just paused the old song. This went away after I cl...
  • ZullyB
  • Roadie
  • 560 Views
  • 2 replies
  • 0 likes
  • bug
    Discover Weekly
  • 560 Views
  • 2 replies
  • 0 likes

Track is unavailable

Hey, I have a problem. When i want to play songs from local files a blue message appears on top of my screen which says: track is unavailbe, if the file is on your PC please import it. Songs that originally are on spotify work well but when i try to ...

  • Visitor
  • Hey,   I have a problem. When i want to play songs from local files a blue message appears on top of my screen which says: track is unavailbe, if the file is on your PC please import it. ...
  • ZullyB
  • Roadie
  • 1121 Views
  • 6 replies
  • 0 likes
  • local files
    problem
    unaivailable
  • 1121 Views
  • 6 replies
  • 0 likes

Songs not playing

Songs have not been playing for me for the past 3 days. The play button is even blacked out. This problem is happening both on my personal Chromebook and on my work computer. I have tried restarting both and logging out and back in, but this has not ...

  • Regular
  • Songs have not been playing for me for the past 3 days. The play button is even blacked out. This problem is happening both on my personal Chromebook and on my work computer. I have tried restarting ...
  • ZullyB
  • Roadie
  • 1179 Views
  • 10 replies
  • 0 likes
  • 1179 Views
  • 10 replies
  • 0 likes