Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2245 Views
  • 1 replies
  • 0 likes
  • 2245 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4675 Views
  • 1 replies
  • 0 likes
  • 4675 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3500 Views
  • 1 replies
  • 3 likes
  • 3500 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39216 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39216 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165248 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165248 Views
  • 0 replies
  • 35 likes

Playlist picture

How can I change the playlist pictures?

  • Newbie
  • How can I change the playlist pictures?
  • loudest
  • Regular
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Friends can't see anything

My friends follow my account but I don't show up on their feed. They also can't see any of my public playlists. HELP

  • Newbie
  • My friends follow my account but I don't show up on their feed. They also can't see any of my public playlists. HELP
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Albums available on device, but not desktop???

So, I listened to The Cure- "Staring at the Sea- The Singles" at work on my Android phone. On my Apple device and on my Apple desktop- "Staring at the Sea..." doesn't even show up as an available album from The Cure. Am I losing my mind or something?...

  • Newbie
  • So, I listened to The Cure- "Staring at the Sea- The Singles" at work on my Android phone.  On my Apple device and on my Apple desktop- "Staring at the Sea..." doesn't even show up as an availab...
  • 201 Views
  • 0 replies
  • 2 likes
  • 201 Views
  • 0 replies
  • 2 likes

Customize Play On Spotify Station

How do I customize play on Spotify station?I want station to be instrumental (no vocals), so I thumb-down every time I hear a vocal track on the Smooth Jazz station, although I may not always be around to do that.Seems like there's a lot more vocals ...

  • Casual Listener
  • How do I customize play on Spotify station? I want station to be instrumental (no vocals), so I thumb-down every time I hear a vocal track on the Smooth Jazz station, although I may not always ...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Songs Pausing, Playing, Skipping Randomly while wearing headphones.

Hi there, I was just wondering if there was anything in settings or preferences where I can disable my headphone controls. I have headphones which work fine with everything else, but when using Spotify with them, the songs will randomly skip, play, o...

  • Newbie
  • Hi there, I was just wondering if there was anything in settings or preferences where I can disable my headphone controls. I have headphones which work fine with everything else, but when using Spoti...
  • feelikeastrangr
  • Community Legend
  • 829 Views
  • 1 replies
  • 0 likes
  • 829 Views
  • 1 replies
  • 0 likes

Solved!! Is there a way to sort playlists on desktop?

I can do it on mobile app but not in the desktop app. Also, I'm curious why Spotify only limits 3,333 songs per device? Thanks!

  • Roadie
  • I can do it on mobile app but not in the desktop app. Also, I'm curious why Spotify only limits 3,333 songs per device? Thanks!  
  • Bittencourt
  • Spotify Star
  • 755 Views
  • 5 replies
  • 0 likes
  • 755 Views
  • 5 replies
  • 0 likes

Spotify Not Loading

I use the Spotify Desktop app on my macbook. It was working fine but today, the loading wheel just keeps on spinning. I have tried deleting every appsupport file, cache file, etc. and reinstalling Spotify. I have also tried this after restarting my c...

  • Newbie
  • I use the Spotify Desktop app on my macbook. It was working fine but today, the loading wheel just keeps on spinning. I have tried deleting every appsupport file, cache file, etc. and reinstalling Sp...
  • 458 Views
  • 0 replies
  • 0 likes
  • 458 Views
  • 0 replies
  • 0 likes

"This song is not available. If you have the file on your computer..."

I keep getting this message for random songs. I have switched off all Local Files settings. I have the latest version of Spotify 1.0.72.117.g6bd7cc73. Please help - this is not cool.

  • Newbie
  • I keep getting this message for random songs. I have switched off all Local Files settings. I have the latest version of Spotify 1.0.72.117.g6bd7cc73. Please help - this is not cool.
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

User interface bug

Just noticed a weird bug in the desktop app for Mac, at the top above the song names where it usually displays the album artwork, the big green play/pause button, download button etc. it’s now just a big blank space (see screenshot) When I scroll thr...

Screenshot 2018-01-21 15.17.17.png
  • Music Fan
  • Just noticed a weird bug in the desktop app for Mac, at the top above the song names where it usually displays the album artwork, the big green play/pause button, download button etc. it’s now just a...
  • bixbite
  • Casual Listener
  • 575 Views
  • 1 replies
  • 0 likes
  • 575 Views
  • 1 replies
  • 0 likes

Can't access Spotify.com + others from my Mac on any browser

I'm having this problem of not being able to access certain high profile site like yours, and Amazon on my MAc using any browser. No one has answers. I just bought Premium today and want it on my MAc but can't access it. Funny enough I can open play....

  • Casual Listener
  • I'm having this problem of not being able to access certain high profile site like yours, and Amazon on my MAc using any browser. No one has answers. I just bought Premium today and want it on my MAc...
  • ElleJohnston
  • Regular
  • 467 Views
  • 3 replies
  • 1 likes
  • 467 Views
  • 3 replies
  • 1 likes

Spotify Loudness Inconsistencies on Mac Desktop Client

Hi! I am a music producer and mixer and found a strange glitch in the loudness of tracks on Spotify when listening on my mac Spotify desktop client. Essentially, tracks are hitting my meters at very different levels - some are hitting more normally f...

  • Casual Listener
  • Hi!   I am a music producer and mixer and found a strange glitch in the loudness of tracks on Spotify when listening on my mac Spotify desktop client.   Essentially, tracks are hitting ...
  • autay622
  • Casual Listener
  • 504 Views
  • 1 replies
  • 0 likes
  • Desktop
    loudness
    Mac
  • 504 Views
  • 1 replies
  • 0 likes

Local Files Issue

I bought a demo for a song i really like, it was named the same as the official release. The demo overwrote the music file which was in spotify, which meant if i were to listen to the official album the track would be swapped out with the demo. i tri...

  • Newbie
  • I bought a demo for a song i really like, it was named the same as the official release. The demo overwrote the music file which was in spotify, which meant if i were to listen to the official album ...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

B I N A N C E DIAL +1 888 851 7608 how to trade on binance binance

BINANCE DIAL +1 888 851 7608 how to trade on binance binanceBINANCE DIAL +1 888 851 7608 how to trade on binance binanceBINANCE DIAL +1 888 851 7608 how to trade on binance binanceBINANCE DIAL +1 888 851 7608 how to trade on binance binanceB I NANCE ...

  • Casual Listener
  • BINANCE DIAL  +1 888 851 7608 how to trade on binance binance BINANCE DIAL  +1 888 851 7608 how to trade on binance binance BINANCE DIAL  +1 888 851 7608 how to trade on binance bina...
  • 481 Views
  • 0 replies
  • 0 likes
  • 481 Views
  • 0 replies
  • 0 likes

fhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

hhhhhhhhhhhhfddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd...

  • Regular
  • hhhhhhhhhhhhfdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd...
  • 847 Views
  • 0 replies
  • 0 likes
  • 847 Views
  • 0 replies
  • 0 likes

+1¥¥¥-800_919_0992"QUICKbooks payroll tech SUPPort telePHOne numBER™ ✿✿*"Intuit quickbooks payroll

+1¥¥¥-800_919_0992"QUICKbooks payroll tech SUPPort telePHOne numBER™ ✿✿*"Intuit quickbooks payroll support number+1¥¥¥-800_919_0992"QUICKbooks payroll tech SUPPort telePHOne numBER™ ✿✿*"Intuit quickbooks payroll support number+1¥¥¥-800_919_0992"QUICK...

  • Regular
  • +1¥¥¥-800_919_0992"QUICKbooks payroll tech SUPPort telePHOne numBER™ ✿✿*"Intuit  quickbooks payroll support number +1¥¥¥-800_919_0992"QUICKbooks payroll tech SUPPort telePHOne numBER™ ✿✿*"Intui...
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Not scrobbling to facebook

Since just over 1 month,none of my spotify listening activity is being published to facebook anymoreUsing windows store version of spotify on windows 10 creators updateNothing changed on my endUninstalled,reinstalled,disconnected from facebook,reconn...

  • Roadie
  • Since just over 1 month,none of my spotify listening activity is being published to facebook anymore Using windows store version of spotify on windows 10 creators update Nothing changed on my end ...
  • estebanespinoza
  • Newbie
  • 5504 Views
  • 13 replies
  • 3 likes
  • Windows
  • 5504 Views
  • 13 replies
  • 3 likes

Desktop(Mac) UNINSTALL SPOTIFYY

I need help, ahm i wanna unistall spotify in my mac, but i dont know how. Can someone tell me how i can do it, unistall it permanently.????

  • Casual Listener
  • I need help, ahm i wanna unistall spotify in my mac, but i dont know how.   Can someone tell me how i can do it, unistall it permanently.????
  • EddSchlaghecke
  • Regular
  • 1074 Views
  • 1 replies
  • 0 likes
  • 1074 Views
  • 1 replies
  • 0 likes

Solved!! Can't play playlist or music at all...

I have spotify on a chromebook and that's it. I have an issue. It is only on a song, but won't play it. I can't play any others and can't select a playlist. I have tried logging out and back inot my account, shutting off my computer, refreshing it, a...

  • Newbie
  • I have spotify on a chromebook and that's it. I have an issue. It is only on a song, but won't play it. I can't play any others and can't select a playlist. I have tried logging out and back inot my ...
  • FabianS_Bogota
  • Roadie
  • 659 Views
  • 2 replies
  • 0 likes
  • 659 Views
  • 2 replies
  • 0 likes

Playlist..not playing?

Hello all - This has happened in the last week or so and it's driving me nuts! Not sure what I've done, though I don't *believe* I've touched any settings, etc.. For whatever reason, no matter which playlist I turn on, it'll play one song from the pl...

  • Newbie
  • Hello all -   This has happened in the last week or so and it's driving me nuts! Not sure what I've done, though I don't *believe* I've touched any settings, etc.. For whatever reason, no matt...
  • FabianS_Bogota
  • Roadie
  • 392 Views
  • 2 replies
  • 0 likes
  • 392 Views
  • 2 replies
  • 0 likes

Only Coldplay songs start to bug .

Only certain coldplay songs start to bug , like they stuck in a certain minute like a broken record and wont move past that second , and then the song automatically skips , i have had this issue for some time now , it only happens with some Coldplay ...

  • Newbie
  • Only certain coldplay songs start to bug , like they stuck in a certain minute like a broken record and wont move past that second , and then the song automatically skips , i have had this issue for ...
  • FabianS_Bogota
  • Roadie
  • 825 Views
  • 2 replies
  • 0 likes
  • bug
    coldplay
    Windows
  • 825 Views
  • 2 replies
  • 0 likes