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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83569 Views

40 replies

68 likes

  • 83569 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792308 Views

503 replies

64 likes

  • 792308 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23158 Views

25 replies

7 likes

  • 23158 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3036 Views

0 replies

4 likes

  • 3036 Views
  • 0 replies
  • 4 likes

Superuser Contribution My music keeps stopping on every device after 30 seconds when I am online

PlanPremiumCountryUSADeviceSamsung Galaxy 10+, but this is also happening on my PC so I don't believe it is a device or internet issue (my PC is a wired internet connection)Operating SystemAndroid Version 12, and Windows 11 respectively My Question o...

Newbie

Plan Premium Country USA Device Samsung Galaxy 10+, but this is also happening on my PC so I don't believe it is a device or internet issue (my PC is a wired internet connection) Operating Syst...

Alex

Spotify Legend

688 Views

1 replies

0 likes

"Desktop"
"Windows"
Android
Android 12
Desktop (Windows)
multi platform
Songs stopping
Spotify Desktop App
  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Login after reinstalling the spotify for desktop application from the website

PlanFreeCountryIndiaDeviceLenovo Legion Y541Operating SystemWindows 11 My Question or IssueI was just cleaning up my PC (from software) and reinstalling Spotify, after installing it again, I clicked on "Login" It redirected me to web browser login pa...

Newbie

Plan Free Country India Device Lenovo Legion Y541 Operating System Windows 11   My Question or Issue I was just cleaning up my PC (from software) and reinstalling Spotify, after inst...

Lyubka

Moderator

1367 Views

1 replies

0 likes

Login
  • 1367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs title appearing in Japanese

PlanPremiumCountryAustraliaOperating System Windows 10Version DetailsSpotify for Windows1.1.74.631.g0b24d9ad Bug ReportOn the 'Home' tab, the 'Liked Songs' playlist appeared in Japanese. There are no other odd translations happening on the page. It r...

Newbie

Plan Premium Country Australia Operating System  Windows 10 Version Details Spotify for Windows 1.1.74.631.g0b24d9ad   Bug Report On the 'Home' tab, the 'Liked Songs' playlist ap...

Alex

Spotify Legend

960 Views

1 replies

0 likes

  • 960 Views
  • 1 replies
  • 0 likes

Superuser Contribution Everything broken on startup / Spotify starts to autoplay and won't take inputs

I did a clean install of Windows 10 Pro recently, because I started to have issues with my 5 year old install. Basically everything works fine now, but not this. 5~ days ago I did yet another a clean install of Spotify (deleted everything from %appda...

Newbie

I did a clean install of Windows 10 Pro recently, because I started to have issues with my 5 year old install. Basically everything works fine now, but not this.   5~ days ago I did yet anothe...

MihailY

Moderator

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Modal to rename playlist not in focus

PlanPremiumCountrySwedenVersion1.1.58.820.g2ae50076-aOperating SystemWindows 10 My Question or IssueWhen clicking rename on a playlist and start typing on the keyboard nothing happens or the playback status in the background changes. I have to manual...

Music Fan

  Plan Premium Country Sweden Version 1.1.58.820.g2ae50076-a Operating System Windows 10   My Question or Issue When clicking rename on a playlist and start typing on the keyboar...

alipi

Music Fan

1214 Views

7 replies

3 likes

  • 1214 Views
  • 7 replies
  • 3 likes

Superuser Contribution Some ads are not displayed but Access Denied instead

PlanFreeCountryFinlandDeviceAn old HP laptop computerOperating SystemWindows 10 My Question or IssueSome of the advertisement banners in the app are not displayed at all, but an "Access Denied" text and a long random string of characters instead. The...

Casual Listener

Plan Free Country Finland Device An old HP laptop computer Operating System Windows 10   My Question or Issue Some of the advertisement banners in the app are not displayed at al...

MihailY

Moderator

620 Views

3 replies

0 likes

Desktop Windows 10
  • 620 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Windows] UI Design bug - header doesn't touch the side corner.

Plan: PremiumCountry: BrazilDevice: Lenovo 320m NotebookOperating System: Windows 10Spotify Version: 1.215.828.0My Question or Issue: Is this purpose? What's the point? Video: https://www.youtube.com/watch?v=nqLqDg_IWp8

Newbie

Plan: Premium Country: Brazil Device: Lenovo 320m Notebook Operating System: Windows 10 Spotify Version: 1.215.828.0 My Question or Issue: Is this purpose? What's the point? ...

Yordan

Moderator

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify says Good Afternoon when its morning

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis occurs only on Windows version (11). Phone is correct using the same account.

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This oc...

Eni

Moderator

1673 Views

7 replies

0 likes

  • 1673 Views
  • 7 replies
  • 0 likes

Superuser Contribution NON Funziona software PC

Purtroppo NON Funziona l'accesso al software nel PC ........ nel sito Internet / account si Entra PERFETTAMENTE con mail e password , nel software del PC NON Fa Entrare , E' diventato 'na chiavica .....................

Visitor

Purtroppo NON Funziona l'accesso al software nel PC ........ nel sito Internet / account si Entra PERFETTAMENTE  con mail e password , nel software del PC NON Fa Entrare , E' diventato 'na chiav...

Eni

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify "thinks" it doesn't have an internet connection

PlanPremiumCountryRomaniaDeviceIrrelevantOperating SystemWindows 10 My Question or IssueI am experiencing an issue with the VPN provided by my company, which leads Windows to falsely believe that there is no active internet connection. Despite being ...

Newbie

Plan Premium Country Romania Device Irrelevant Operating System Windows 10   My Question or Issue I am experiencing an issue with the VPN provided by my company, which leads Windows to...

MihailY

Moderator

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Liked Songs playlist is buggy, trying to export list of songs in playlist

My Liked Songs playlist has always been a bit buggy, takes ages to load on Windows, and have to wait quite a while for the playlist to load to play from it on Android. I think it's because I have 16,500 liked songs. The specific issue here is I wante...

Regular

My Liked Songs playlist has always been a bit buggy, takes ages to load on Windows, and have to wait quite a while for the playlist to load to play from it on Android. I think it's because I have 16,...

Lyubka

Moderator

1298 Views

6 replies

0 likes

liked songs
  • 1298 Views
  • 6 replies
  • 0 likes

Superuser Contribution Tray Icon: no keyboard shortcuts

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueThe Spotify tray icon/widget has only one function: mouse left click brings up the application. There are no keyboard actions defined (RETURN, SPACE, Shift-F10, Menu, etc.). Al...

Visitor

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue The Spotify tray icon/widget has only one function: mouse left click brings up the application....

Yordan

Moderator

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot use Web player and the app

PlanFreeCountryCambodiaDevicePCOperating SystemWindow 10 My Question or IssueMy Spotify on my PC does not work anymore and I don't know why. I can login but I can't load the web player or the app. But I can use it normally on my phone. I tried every ...

Newbie

Plan Free Country Cambodia Device PC Operating System Window 10   My Question or Issue My Spotify on my PC does not  work anymore and I don't know why. I can login but I can't loa...

MihailY

Moderator

816 Views

1 replies

0 likes

Account
Login
Other
  • 816 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify glitches, scratches or skips on Windows 10

Playing Spotify on Windows 10. During playback, every ~ 10-15 seconds I get an audible scratch or glitch sound. Only lasts for a 1/2 second or so, but never goes away. Need suggestions on making it stop. ALREADY TRIED THE FOLLOWING, none of which wor...

Visitor

Playing Spotify on Windows 10.  During playback, every ~ 10-15 seconds I get an audible scratch or glitch sound.  Only lasts for a 1/2 second or so, but never goes away.  Need suggesti...

bleakwavecafe

Visitor

1075 Views

2 replies

1 likes

  • 1075 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution How to stop Spotify from changing its playlist based on my listen history?

I've been listening to the playlist "idk." which is made by Spotify, and over time, I noticed I kept hearing the same songs despite the playlist constantly updating. I checked, and the songs in that playlist are different when I listen to it using my...

Newbie

I've been listening to the playlist "idk." which is made by Spotify, and over time, I noticed I kept hearing the same songs despite the playlist constantly updating. I checked, and the songs in that ...

Keefewithanf

Casual Listener

9154 Views

4 replies

2 likes

  • 9154 Views
  • 4 replies
  • 2 likes

Superuser Contribution Next and previous media keys skip twice instead of once

PlanPremiumCountryAustraliaDeviceMicrosoft Surface Book 2Operating SystemWindows 10My Question or IssueI use a Logitech K380 keyboard with my Surface Book 2, and when I use the media keys (next and previous) it skips the current track and the one aft...

Visitor

Plan Premium Country Australia Device Microsoft Surface Book 2 Operating System Windows 10 My Question or Issue I use a Logitech K380 keyboard with my Surface Book 2, and when I use the medi...

AlejaR

Moderator

769 Views

2 replies

1 likes

  • 769 Views
  • 2 replies
  • 1 likes

Superuser Contribution Some songs are not played

Hello.I have a strange issue from today. Some songs are not played from Spotify, only after played It many times. So for example if some song isn't played, I have pressed play maybe four or five times and after that song is played.Please, what to do ...

Roadie

Hello. I have a strange issue from today. Some songs are not played from Spotify, only after played It many times. So for example if some song isn't played, I have pressed play maybe four or five ti...

Yordan

Moderator

376 Views

1 replies

0 likes

Desktop
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Followers on my Profile is FROZEN

Plan - PremiumCountry - BrazilDevice - (iPhone 7, Lenovo)Operating System (Windows 10) My Question or Issue My profile (Lo-fi Music) was at 990 followers yesterday at night. When I woke up today it dropped to 535 followers and it's FROZEN (on every d...

Visitor

Plan - Premium Country - Brazil Device - (iPhone 7, Lenovo) Operating System (Windows 10)   My Question or Issue   My profile (Lo-fi Music) was at 990 followers y...

Alex

Spotify Legend

3303 Views

13 replies

3 likes

  • 3303 Views
  • 13 replies
  • 3 likes

Superuser Contribution Sound on song missing, help

The song "You Like" from the artist PENTAGON has no sound, why? I asked a friend and he said he also can't hear sound on the song when he tries to play it on his devices and he is in a totally other city. Uh whats going on?

Roadie

The song "You Like" from the artist PENTAGON has no sound, why?  I asked a friend and he said he also can't hear sound on the song when he tries to play it on his devices and he is in a totally ...

Joan

Moderator

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes