Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39221 Views
75 replies
26 likes

39221 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67297 Views
265 replies
21 likes

67297 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4702 Views
1 replies
6 likes

4702 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144690 Views
0 replies
26 likes
Mac
Windows

144690 Views
0 replies
26 likes

Some albums don't show up on artist page

I've noticed that on some artist pages spotify doesn't show all albums, but if you search for the album title you'll find it. For example if you go to Eminems artist page you can see the edited version of "Recovery" but the unedited version is no whe...

codis122590
Newbie
I've noticed that on some artist pages spotify doesn't show all albums, but if you search for the album title you'll find it. For example if you go to Eminems artist page you can see the edited versi...
2014-09-22 3:01:35 PM
2018-02-01 5:13:15 PM
BoatGoat
Music Fan
5160 Views
4 replies
3 likes
Linux
Mac
Windows

5160 Views
4 replies
3 likes

SHUFFLE PLAY

I have a playlist with over 800 songs on it, but I hear the same songs over and over again as if shuffle play isn't even on. I've seen this topic be complained about for awhile now, when is it going to be fixed? Shuffle play **bleep**. iTunes shuffle...

pdeglow
Casual Listener
I have a playlist with over 800 songs on it, but I hear the same songs over and over again as if shuffle play isn't even on. I've seen this topic be complained about for awhile now, when is it going ...
2018-02-01 5:11:04 AM
2018-02-01 5:09:53 PM
Azin777
Newbie
450 Views
1 replies
1 likes

450 Views
1 replies
1 likes

Spotify doesn't load up properly

When I attempt to open spotify on my computer a blank spotify window opens but it doesn't load past that visually. At the same time spotify begins emmitting a series of loud and annoying beeps and other noises until the program is closed. I've tried ...

earthguardian
Newbie
When I attempt to open spotify on my computer a blank spotify window opens but it doesn't load past that visually. At the same time spotify begins emmitting a series of loud and annoying bee...
2018-02-01 3:03:38 PM
349 Views
0 replies
0 likes

349 Views
0 replies
0 likes

Spotify does not log in at all since the start of 2018

No matter what I try I cant get spotify to work.Initially it refused to connect to the internet and stayed offline despite a perfect internet connection it always worked with before. after trying to log out and log in, It will now not log in at all. ...

DazBaker
Newbie
No matter what I try I cant get spotify to work. Initially it refused to connect to the internet and stayed offline despite a perfect internet connection it always worked with before. after t...
2018-02-01 2:38:56 PM
420 Views
0 replies
0 likes
Login
Login problem

420 Views
0 replies
0 likes

Solved!! Windows 10 app on phone

Hello everyone...anyone having trouble running Spotify on Wondows 10 app on phone, it works ok on surface pro ok, any idea's? thanks

davecham
Casual Listener
Hello everyone...anyone having trouble running Spotify on Wondows 10 app on phone, it works ok on surface pro ok, any idea's? thanks
2018-01-31 10:57:30 PM
2018-02-01 10:52:18 AM
apiecha
Newbie
637 Views
5 replies
0 likes

637 Views
5 replies
0 likes

Solved!! Deleted album

I can't find the album Indie Soul on the windows app. I really want to listen to Raphael Lakes Vertigo but can't since they removed it. I just wonder why they did it? Seems a bit odd.

pandaman37
Casual Listener
I can't find the album Indie Soul on the windows app. I really want to listen to Raphael Lakes Vertigo but can't since they removed it. I just wonder why they did it? Seems a bit odd.
2018-01-29 5:02:26 PM
2018-02-01 7:31:26 AM
pandaman37
Casual Listener
527 Views
2 replies
0 likes

527 Views
2 replies
0 likes

Solved!! Error Code 11 & 13

I've read a ton of threads on error code 11 & code 13, tried all the solutions - nothing works. There was only one thread in which it seemed like the guy has the exact same issue as me - code 13 appears when trying to install with the default setup, ...

Ricoks
Casual Listener
I've read a ton of threads on error code 11 & code 13, tried all the solutions - nothing works. There was only one thread in which it seemed like the guy has the exact same issue as me...
2014-09-17 2:17:05 PM
2018-01-31 8:51:07 PM
AmandaBC
Casual Listener
14462 Views
13 replies
2 likes
Windows

14462 Views
13 replies
2 likes

Bug: When using Spotify Connect, shuffle only plays a limited section of playlist

When using Spotify Connect to control a different device, shuffle will only play a portion of the playlist.

Justin35
Gig Goer
When using Spotify Connect to control a different device, shuffle will only play a portion of the playlist.
2018-01-31 8:36:17 PM
454 Views
0 replies
0 likes
bug
shuffle

454 Views
0 replies
0 likes

Sound isn't working

Spotify (free, not premium) updated earlier for me, and now the sound isn't working. I restarted my computer twice, and while other audio is working, Spotify isn't making sound. The current version is 1.0.73.345.g6c9971ef. Is there anything I can do ...

NukeFballLeague
Newbie
Spotify (free, not premium) updated earlier for me, and now the sound isn't working. I restarted my computer twice, and while other audio is working, Spotify isn't making sound. The current version i...
2018-01-31 8:27:26 PM
418 Views
0 replies
0 likes

418 Views
0 replies
0 likes

Multiple Playback Devices Sleep / Wake Up Bug

Hello Guys, I have a monitor with HDMI output which has speakers. HDMI output is my default audio output and it works. If I don't do any action like mouse movement, my monitor goes to sleep. In this case, music from spotify stops of course, that is n...

freemaan
Newbie
Hello Guys, I have a monitor with HDMI output which has speakers. HDMI output is my default audio output and it works. If I don't do any action like mouse movement, my monitor goes to sleep....
2018-01-31 8:26:48 PM
302 Views
0 replies
1 likes

302 Views
0 replies
1 likes

Friend feed doesn't show.

The right side field of my desktop screen usually showing what added friends play or played last, stopped working today. I'm very fond of this function and hoping it'll be back real soon I wonder. Is there something I can do about this issue? Likewis...

7u
Casual Listener
The right side field of my desktop screen usually showing what added friends play or played last, stopped working today. I'm very fond of this function and hoping it'll be back real soon I wonder. Is...
2018-01-31 8:11:46 PM
286 Views
0 replies
0 likes

286 Views
0 replies
0 likes

Prevent unwanted genres and artists

I live in Brazil. I'm brazillian. Ok? But I'm metal fond. Yes. I just like all types of metal. Heay Metal. Progressive Metal. New Metal. Classic Metal. Metal. But I also like Punk, Punk Rock, Rock'n'Roll, Classic Rock, Hard Rock and other - just the ...

adamitj
Newbie
I live in Brazil. I'm brazillian. Ok? But I'm metal fond. Yes. I just like all types of metal. Heay Metal. Progressive Metal. New Metal. Classic Metal. Metal. But I also like Punk, Punk Ro...
2017-12-11 7:40:01 PM
2018-01-31 7:56:43 PM
majorminus7
Newbie
1054 Views
1 replies
18 likes
artist
genre
unwanted

1054 Views
1 replies
18 likes

Separar saida do audio em outra placa de som

Não achei nem uma função no spotify para fazer a saida de audio dele funcionar em outra placa de som, tenho 2 placas de sons, uma com fone de ouvido e outra com a caixa de som, quando quero jogar algum jogo e escutar uma musica, não consigo dividir o...

ellyanbm
Newbie
Não achei nem uma função no spotify para fazer a saida de audio dele funcionar em outra placa de som, tenho 2 placas de sons, uma com fone de ouvido e outra com a caixa de som, quando quero jogar alg...
2017-10-14 8:17:52 AM
2018-01-31 7:51:42 PM
VBILICO
Newbie
2105 Views
1 replies
3 likes
Windows

2105 Views
1 replies
3 likes

Solved!! spotify cannot play current track

in spotify for every non local track it says it cannot play the current track, in the console i get ChannelError(5, 0, streams) most recent spotify version, used to be able to play just fine

askcompu
Regular
in spotify for every non local track it says it cannot play the current track, in the console i get ChannelError(5, 0, streams) most recent spotify version, used to be able to play just fine
2014-10-06 11:56:48 AM
2018-01-31 6:12:54 PM
Pier-Maria7
Newbie
21836 Views
32 replies
1 likes
Windows

21836 Views
32 replies
1 likes

Solved!! Spotify could not be started (error 17)

For the past week, I've been un-installing and re-installing Spotify like crazy so I could access new music. This also leads to a problem saying that it "cannot initialize the storage of temporary files".

ThomWim
Roadie
For the past week, I've been un-installing and re-installing Spotify like crazy so I could access new music. This also leads to a problem saying that it "cannot initialize the storage of tempora...
2012-05-30 12:13:15 AM
2018-01-31 4:47:11 PM
dhgreer
Casual Listener
137915 Views
55 replies
2 likes

137915 Views
55 replies
2 likes

Superuser Contribution Surface Goes to Sleep

I've got a Surface Pro 3 (Windows 8.1) and very annoyingly it stops playing music everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soon as I wake it up Spotify resumes playing. Is this ...

JohnDoh
Casual Listener
I've got a Surface Pro 3 (Windows 8.1) and very annoyingly it stops playing music everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soo...
2014-11-15 4:48:44 AM
2018-01-31 4:21:07 PM
user-removed
Not applicable
68181 Views
81 replies
11 likes
Windows

68181 Views
81 replies
11 likes

Friends Activity only partially displaying

Opened up Spotify today, and I noticed that my friends activity is only showing what friends are currently listening to. Before today it used to show what all friends had been recently listening to. Even friends who hadn't listened in a few days. I'v...

nealmac
Newbie
Opened up Spotify today, and I noticed that my friends activity is only showing what friends are currently listening to. Before today it used to show what all friends had been recently listening to. ...
2018-01-31 11:36:58 AM
2018-01-31 3:52:49 PM
mirjamvosaste
Newbie
973 Views
3 replies
5 likes

973 Views
3 replies
5 likes

Spotify finds chromecast when wifi is off

I have my laptop in flight mode (with wi-fi and bluetooth turned off). Still Spotify is able to connect to a nearby Chromecast which I have connected to with my phone earlier. Is Spotify overriding my system settings or is my Windows 10 settings not ...

sannerligen
Newbie
I have my laptop in flight mode (with wi-fi and bluetooth turned off). Still Spotify is able to connect to a nearby Chromecast which I have connected to with my phone earlier. Is Spotify overriding m...
2018-01-31 11:44:29 AM
2018-01-31 2:41:22 PM
jsannn
Community Legend
675 Views
1 replies
0 likes

675 Views
1 replies
0 likes

Solved!! Stuck on loading screen forever

Spotify won't even start properly. I've already tried to reinstall it multiple times yet it still keeps being stuck on the same loading screen. Already tried deleting the Spotify folder on %appdata% but didn't work. I'm running on windows 10.

Eazy8
Newbie
Spotify won't even start properly. I've already tried to reinstall it multiple times yet it still keeps being stuck on the same loading screen. Already tried deleting the Spotify folder on %appdata% ...
2018-01-17 10:09:47 PM
2018-01-31 1:08:36 PM
officialsnowy
Casual Listener
8691 Views
32 replies
0 likes

8691 Views
32 replies
0 likes

Like lots of people; Spotify keeps loading on startup. Windows 10

I've reinstalled from the website and the store.I've deleted spotify with CCleaner and another program that also deletes all the left overs. Put all the settings i could find to "dont start" Pleas do something about it. Lots of people seem to have it...

MC_trouble
Music Fan
I've reinstalled from the website and the store. I've deleted spotify with CCleaner and another program that also deletes all the left overs. Put all the settings i could find to "don...
2018-01-31 8:35:29 AM
2018-01-31 8:42:14 AM
phan_times
Community Legend
534 Views
1 replies
0 likes

534 Views
1 replies
0 likes

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