Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80992 Views

40 replies

68 likes

  • 80992 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775244 Views

503 replies

64 likes

  • 775244 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17825 Views

17 replies

5 likes

  • 17825 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

  • 2786 Views
  • 0 replies
  • 4 likes

import music from windows media player

hi! how can i import my music from windows media player to spotify? please help me!lg stephan

Visitor

hi!  how can i import my music from windows media player to spotify? please help me! lg stephan

Skynny70

Newbie

56981 Views

34 replies

5 likes

  • 56981 Views
  • 34 replies
  • 5 likes

Spotify says it's updating but it isn't

The green bar doesn't move. I can fix this by closing Spotify in Task Manager, but I will get a notification (the blue circle) that there is an update available, and the next day Spotify will ask for permission to update when starting it up.

Casual Listener

The green bar doesn't move. I can fix this by closing Spotify in Task Manager, but I will get a notification (the blue circle) that there is an update available, and the next day Spotify will ask for...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

White bar at the top of spotify?

I recently updated spotify and now there is a white bar at the top. How would I fix this?

Newbie

I recently updated spotify and now there is a white bar at the top. How would I fix this?

user-removed

Not applicable

8348 Views

5 replies

2 likes

  • 8348 Views
  • 5 replies
  • 2 likes

Desktop app under corporate firewall with CNTLM

Hello. I'm successfully using CNTLM as a proxy to install python packages. and other stuff, etc. But, for some reason, Spotify desktop app is not being able to use it and connect. I've tried many variations: HTTP, SOCKS4, ..., adding or not adding my...

Regular

Hello.  I'm successfully using CNTLM as a proxy to install python packages. and other stuff, etc.   But, for some reason, Spotify desktop app is not being able to use it and connect...

seanjseymour

Newbie

1260 Views

1 replies

0 likes

Windows
  • 1260 Views
  • 1 replies
  • 0 likes

Spotify Crashes Windows 8.1

For the past 3 weeks now, if I have Spotify playing music in the background on my Windows 8.1 laptop, after a random time (could be one song, could be a half days worth), it will at some point freeze where it loops 1second of the song that was playin...

Newbie

For the past 3 weeks now, if I have Spotify playing music in the background on my Windows 8.1 laptop, after a random time (could be one song, could be a half days worth), it will at some point freeze...

CzechFencer

Composer

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Solved!! Start

I have an Argon stream2 streamer. I also have this PC, connected to the same network. Now I try to play spotify on the streamer. It has a place called "Spotify", so I went there, pressed the "select button". It now says "Waiting for users" and there ...

Casual Listener

I have an Argon stream2 streamer. I also have this PC, connected to the same network. Now I try to play spotify on the streamer. It has a place called "Spotify", so I went there, pressed the "select ...

Sebasty

Community Legend

2046 Views

3 replies

0 likes

  • 2046 Views
  • 3 replies
  • 0 likes

How to add local file to IOS?

https://scontent-hkg3-1.xx.fbcdn.net/v/t34.0-12/28829548_10156313192011617_342186544_n.jpg?oh=948611846a957f99274f94cfa8e9a6c4&oe=5A9F5200 The same playlists shows nothing in my IPhone, how to fix this, thanks a lot.

Casual Listener

https://scontent-hkg3-1.xx.fbcdn.net/v/t34.0-12/28829548_10156313192011617_342186544_n.jpg?oh=948611846a957f99274f94cfa8e9a6c4&oe=5A9F5200   The same playlists shows nothing in my IPhone, ...

climbk49266

Casual Listener

807 Views

2 replies

0 likes

  • 807 Views
  • 2 replies
  • 0 likes

Solved!! Playlists gone

I accidentally disconnected my account from Facebook, and all my playlists disappeared. I reconnected to Facebook, but they're still gone. I tried going to the recover playlists page, which did work. Is there any way to get them back?

Newbie

I accidentally disconnected my account from Facebook, and all my playlists disappeared. I reconnected to Facebook, but they're still gone. I tried going to the recover playlists page, which did work....

TobiasYoung

Composer

1483 Views

1 replies

0 likes

  • 1483 Views
  • 1 replies
  • 0 likes

Dear Spotify it is 2018. Why is your Windows version still so sluggish?

Hello, my hardware is capable of running modern games with 120fps+ on fullHD. Ryzen 1700x paired with a GTX1080. Yet my computer is struggling to handle Spotify and dont tell me to delete cache files or remove some folders to scan because I already d...

Newbie

Hello,      my hardware is capable of running modern games with 120fps+ on fullHD. Ryzen 1700x paired with a GTX1080. Yet my computer is struggling to handle Spotify and dont tell m...

reeong

Regular

955 Views

2 replies

7 likes

  • 955 Views
  • 2 replies
  • 7 likes

Release in Croatia?

Any plans for that? ETA? 

Visitor

Any plans for that? ETA? 

Sebasty

Community Legend

9823 Views

2 replies

19 likes

  • 9823 Views
  • 2 replies
  • 19 likes

Solved!! How can I install spotify on a different drive?

I do not want spotify on my C drive, I would like it to install on my E drive. When I install spotify it automatically goes to C drive and does not even give me an option to change this. Is there a way to change it?

Regular

I do not want spotify on my C drive, I would like it to install on my E drive.  When I install spotify it automatically goes to C drive and does not even give me an option to change this.  ...

AJRamos308

Newbie

136144 Views

26 replies

6 likes

  • 136144 Views
  • 26 replies
  • 6 likes

[Bug] User Name Cutoff After 1.0.75.483.g7ff4a0dc update

The recent Windows Spotify Desktop App update [v1.0.75.483.g7ff4a0dc] has a issue with scaling (NOT the Microsoft Store version). More to the point the Minimize Button cuts off part of the User Name/Little Arrow in the upper right corner. Steps to re...

Newbie

The recent Windows Spotify Desktop App update [v1.0.75.483.g7ff4a0dc] has a issue with scaling (NOT the Microsoft Store version).   More to the point the Minimize Button cuts off part of the U...

Sebasty

Community Legend

1101 Views

4 replies

3 likes

  • 1101 Views
  • 4 replies
  • 3 likes

Solved!! How Can I Change My Name on Spotify? (Not Username)

I've looked around the spotify community for the answer to this question, and I know that you can't change your username on spotify. But I don't care about that, because my username is some random string of letters and numbers that doesn't show up on...

Regular

I've looked around the spotify community for the answer to this question, and I know that you can't change your username on spotify. But I don't care about that, because my username is some random st...

Maxim

Spotify Star

14559 Views

3 replies

0 likes

  • 14559 Views
  • 3 replies
  • 0 likes

Playlist dissapeared in windows desktop app

A colaborative playlist I've made appear on the web version of Spotify, but after I sign the premium, the playlist doesn't appear on desktop app. What can I do?

Newbie

A colaborative playlist I've made appear on the web version of Spotify, but after I sign the premium, the playlist doesn't appear on desktop app. What can I do?

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Solved!! Spotify desktop fullscreen bug

I'm running a dual monitor setup and noticed that when I move the Spotify app to my main screen and fullscreen it, it cuts off at my friends list and just displays my desktop on the far right of my screen. This also means that it cuts off the volume ...

Casual Listener

I'm running a dual monitor setup and noticed that when I move the Spotify app to my main screen and fullscreen it, it cuts off at my friends list and just displays my desktop on the far right of my s...

SchmooStuff

Newbie

14010 Views

7 replies

0 likes

  • 14010 Views
  • 7 replies
  • 0 likes

Spotify plays music on its own.

Cant seem to find a costumer support? My spotify on my phone is playing music by itself. I can see on the recently played list, that it is not my music. Sometimes another device tries to change my playing device, an i have to overule it a couple of t...

Newbie

Cant seem to find a costumer support? My spotify on my phone is playing music by itself. I can see on the recently played list, that it is not my music. Sometimes another device tries to change my pl...

MattSuda

Spotify Star

3617 Views

1 replies

2 likes

  • 3617 Views
  • 1 replies
  • 2 likes

Nueva tab en Chrome al usar teclas multimedia

Uso el cliente de escritorio en Windows 10, y cada vez que pauso o avanzo una cancion, estando con el Google Chrome en primer plano, se me abre una tab de Spotify Web, una por cada que presiono una tecla.O sea, avanzo 3 temas, me abre 3 tabs, si paus...

Newbie

Uso el cliente de escritorio en Windows 10, y cada vez que pauso o avanzo una cancion, estando con el Google Chrome en primer plano, se me abre una tab de Spotify Web, una por cada que presiono una t...

576 Views

0 replies

0 likes

chrome
Tab
  • 576 Views
  • 0 replies
  • 0 likes

Windows 7 desktop,spotify not responding

Hi, Im using free account on my windows 7 laptop, but i have constantly receiving "not responding" messages, and once im on spotify its not responding or is very slow (my internet speed is very high) also i have tried almost all sugestion from suppor...

Casual Listener

Hi, Im using free account on my windows 7 laptop, but i have constantly receiving "not responding" messages, and once im on spotify its not responding or is very slow (my internet speed is very high)...

rama0203

Newbie

2089 Views

4 replies

0 likes

  • 2089 Views
  • 4 replies
  • 0 likes

cannot login, facebook button does nothing

ok so my spotify updated the other day, and for some reason I cannot log back in. the facebook button does nothingI've reinstalled 3 timesI've tried the windows 10 store versionI've tried to login manually typing my fb account detailsI've tried to re...

Casual Listener

ok so my spotify updated the other day, and for some reason I cannot log back in.   the facebook button does nothing I've reinstalled 3 times I've tried the windows 10 store version I've tr...

therealdanhall

Casual Listener

534 Views

1 replies

2 likes

  • 534 Views
  • 1 replies
  • 2 likes

Can't play songs on Spotify that were on hard drive once on Windows 10

I have a problem with Spotify playing songs. Here is what happened, origianlly on my Windows 10 laptop I used to have both Spotify and iTunes. iTunes eventually stopped working for me because for whatever reason it locked me out of opening it. So now...

Newbie

I have a problem with Spotify playing songs. Here is what happened, origianlly on my Windows 10 laptop I used to have both Spotify and iTunes. iTunes eventually stopped working for me because for wha...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes