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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154662 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147597 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11463 Views

1 replies

6 likes

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Multiple Playback Devices Sleep / Wake Up Bug

Hello Guys, I have a monitor with HDMI output which has speakers. HDMI output is my default audio output and it works. If I don't do any action like mouse movement, my monitor goes to sleep. In this case, music from spotify stops of course, that is n...

Newbie

Hello Guys,   I have a monitor with HDMI output which has speakers. HDMI output is my default audio output and it works. If I don't do any action like mouse movement, my monitor goes to sleep....

420 Views

0 replies

1 likes

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Friend feed doesn't show.

The right side field of my desktop screen usually showing what added friends play or played last, stopped working today. I'm very fond of this function and hoping it'll be back real soon I wonder. Is there something I can do about this issue? Likewis...

Casual Listener

The right side field of my desktop screen usually showing what added friends play or played last, stopped working today. I'm very fond of this function and hoping it'll be back real soon I wonder. Is...

388 Views

0 replies

0 likes

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Can't see the activity feed of the people I follow

I used to be able to see what the friends I follow were listening to.Now I have this "see what your friends are playing" bar on the right and can't see what my friends are listening to anymore.Can anyone help?

Newbie

I used to be able to see what the friends I follow were listening to. Now I have this "see what your friends are playing" bar on the right and can't see what my friends are listening to anymore. Ca...

dalrabad

Newbie

14795 Views

33 replies

13 likes

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What is new in 1.0.73.345.g6c9971ef?

Spotify just updated to 1.0.73.345.g6c9971ef. Where is the change log?

Visitor

Spotify just updated to 1.0.73.345.g6c9971ef.   Where is the change log?

user-removed

Not applicable

1370 Views

4 replies

0 likes

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Friends activity problem

So i have this problem that i cannot see my frends' activity. It says 'see what your friends listen to' and 'find friends' but i already have people i follow, i always saw them and today they just disappeared. I see a bunch of random people listening...

Newbie

So i have  this problem that i cannot see my frends' activity. It says 'see what your friends listen to' and 'find friends' but i already have people i follow, i always saw them a...

mando_cabrera

Music Fan

2828 Views

4 replies

7 likes

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Selecting "Everywhere" device stops music on PC

I have multiple Echo devices that work well playing simultaniously using the "Everywhere" device. I want to include my PC in the everywhere group. How can I manage which devices are in my everywhere group? Can I create another group and select device...

Newbie

I have multiple Echo devices that work well playing simultaniously using the "Everywhere" device.  I want to include my PC in the everywhere group.  How can I manage which devices are in my...

spinit1

Visitor

5170 Views

17 replies

18 likes

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Spotify finds chromecast when wifi is off

I have my laptop in flight mode (with wi-fi and bluetooth turned off). Still Spotify is able to connect to a nearby Chromecast which I have connected to with my phone earlier. Is Spotify overriding my system settings or is my Windows 10 settings not ...

Newbie

I have my laptop in flight mode (with wi-fi and bluetooth turned off). Still Spotify is able to connect to a nearby Chromecast which I have connected to with my phone earlier. Is Spotify overriding m...

jsannn

Community Legend

863 Views

1 replies

0 likes

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Friends Activity only partially displaying

Opened up Spotify today, and I noticed that my friends activity is only showing what friends are currently listening to. Before today it used to show what all friends had been recently listening to. Even friends who hadn't listened in a few days. I'v...

Newbie

Opened up Spotify today, and I noticed that my friends activity is only showing what friends are currently listening to. Before today it used to show what all friends had been recently listening to. ...

mirjamvosaste

Newbie

1220 Views

3 replies

5 likes

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Friend Feed Now Facebook Only?

My friends and family are no longer visible in the Friend feed. When I try to restore them using the Find Friends button, it asks me to connect to Facebook. Neither I nor members of my family have Facebook accounts so how do I get them back into my f...

Roadie

My friends and family are no longer visible in the Friend feed. When I try to restore them using the Find Friends button, it asks me to connect to Facebook. Neither I nor members of my family have Fa...

mando_cabrera

Music Fan

4407 Views

14 replies

5 likes

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Like lots of people; Spotify keeps loading on startup. Windows 10

I've reinstalled from the website and the store.I've deleted spotify with CCleaner and another program that also deletes all the left overs. Put all the settings i could find to "dont start" Pleas do something about it. Lots of people seem to have it...

Music Fan

I've reinstalled from the website and the store. I've deleted spotify with CCleaner and another program that also deletes all the left overs.    Put all the settings i could find to "don...

phan_times

Community Legend

666 Views

1 replies

0 likes

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Some songs play on phone but not desktop

I have noticed that some albums won't play on my computer. For example, I can get most Radiohead albums to play but if I try to play anything from Kid A it says "this song is not available." I can stream it on my phone just fine, but if I select my p...

Casual Listener

I have noticed that some albums won't play on my computer. For example, I can get most Radiohead albums to play but if I try to play anything from Kid A it says "this song is not available." I can st...

phan_times

Community Legend

1345 Views

2 replies

0 likes

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Spotify not load

Hello, I logged out of my account spotify on pc windows 10 and since when I launch the application, there is an infinite loading and impossible to connect me (blocked on the loading), I reinstalled the application more of 5 times and always the same ...

Newbie

Hello, I logged out of my account spotify on pc windows 10 and since when I launch the application, there is an infinite loading and impossible to connect me (blocked on the loading), I reinstalled t...

phan_times

Community Legend

455 Views

1 replies

1 likes

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Discover Weekly Playlist

My Discover Weekly playlist was AMAZING, and I downloaded it (apparently) - but the songs aren't showing up on my "songs" list - is there any way that I can recover this playlist from the week of 1/21 - 1/28? I'm so bummed, and not sure what happened...

Regular

My Discover Weekly playlist was AMAZING, and I downloaded it (apparently) - but the songs aren't showing up on my "songs" list - is there any way that I can recover this playlist from the week of 1/2...

Bethany_Dawn

Community Legend

1077 Views

4 replies

0 likes

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Weird Alphabetical Sorting Issue

So I like to keep my song list organized alphabetically by artist. Before adding songs from The 1975's album from 2016, I had no issues. However, a very strange issue occurs when I add any more than 1 song from the album to my song list- despite bein...

Casual Listener

So I like to keep my song list organized alphabetically by artist.  Before adding songs from The 1975's album from 2016, I had no issues.  However, a very strange issue occurs when I add an...

394 Views

0 replies

0 likes

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Cortana Not Responsive to Playing Certain Songs

Hi Everyone, I like playing music with Spotify most on my Cortana Harmon Kardon Invoke; it just sounds better than my Google Home and Amazon Echo, but...Cortana does a inconsistent job of understanding what songs I wish to play. While on Google Home ...

Regular

Hi Everyone,   I like playing music with Spotify most on my Cortana Harmon Kardon Invoke; it just sounds better than my Google Home and Amazon Echo, but...Cortana does a inconsistent job of un...

743 Views

0 replies

1 likes

Cortana
Spotify
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Spotify sound lower

If i 'close' spotify, the sound automatically goes lower and I don't want that and Spotify never did that. If i open spotify again, the sound is normal again. Help (Maybe its bad english)

Newbie

If i 'close' spotify, the sound automatically goes lower and I don't want that and Spotify never did that. If i open spotify again, the sound is normal again. Help (Maybe its bad english)

phan_times

Community Legend

567 Views

2 replies

0 likes

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Clipping windows to the side leaving blank area

Hello, I've observed a visual issue, when I tried to clip a window to the right side of the screen (Windows 10), there is a blank area left around the window, where we can see in the background. Spotify window "thinks" that it's clipped on the side a...

Casual Listener

Hello, I've observed a visual issue, when I tried to clip a window to the right side of the screen (Windows 10), there is a blank area left around the window, where we can see in the background. Spot...

437 Views

0 replies

0 likes

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Desktop app keeps restarting

The desktop app opens and closes without prompting every 10 seconds. Any ideas on how to fix it?

Casual Listener

The desktop app opens and closes without prompting every 10 seconds.  Any ideas on how to fix it?

Nico

Community Legend

441 Views

1 replies

0 likes

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Solved!!Superuser Contribution Playlist created from local files saved with Spotify native files [edited]

Hi there, On my computer I have a playlist of mp3 files created for a party years ago. I would like to import and search automatically for the titles, and create a playlist containing Spotify files only. Is this possible? Does anybody know a workarou...

Regular

Hi there,  On my computer I have a playlist of mp3 files created for a party years ago. I would like to import and search automatically for the titles, and create a playlist containing Spotif...

allebg

Newbie

14379 Views

7 replies

0 likes

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Spotify autostarts and can't figure out why

Yes, this problem again and this happens in my work desktop, where specially don't want to it start when I log in.Yes, the advanced setting on automatically start is off ( or "No)(!).I can't find it in task manager (windows 10) start-up page. Nothing...

Casual Listener

Yes, this problem again and this happens in my work desktop, where specially don't want to it start when I log in. Yes, the advanced setting on automatically start is off ( or "No)(!). I can't find...

pinq-

Casual Listener

597 Views

2 replies

1 likes

  • 597 Views
  • 2 replies
  • 1 likes