Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
songcat1
Casual Listener
104091 Views
82 replies
27 likes

104091 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
107843 Views
291 replies
22 likes

107843 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8067 Views
1 replies
6 likes

8067 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148865 Views
0 replies
26 likes
Mac
Windows

148865 Views
0 replies
26 likes

Solved!! How do I update or reset my local files list?

I have this huge mp3 database, and I'm listening to it, music by music, updating tags and deleting any "not wanted anymore" mp3. However, a few weeks ago spotify stopped to automaticaly update my "local files" list. Each time I delete an mp3, I have ...

TottiR
Newbie
I have this huge mp3 database, and I'm listening to it, music by music, updating tags and deleting any "not wanted anymore" mp3. However, a few weeks ago spotify stopped to automaticaly update my "lo...
2014-09-18 1:06:04 PM
2018-03-01 5:14:56 PM
Caldersj
Casual Listener
63376 Views
26 replies
1 likes
Windows

63376 Views
26 replies
1 likes

I cannot find a song

Im trying to find "Heart Behind my eyes" of Joe Thomas. How could I get it?

MariaLentini
Newbie
Im trying to find "Heart Behind my eyes" of Joe Thomas. How could I get it?
2018-03-01 3:13:26 PM
2018-03-01 3:44:03 PM
22lrfuller
Newbie
447 Views
1 replies
0 likes

447 Views
1 replies
0 likes

Audio issues in Windows desktop version

I have been reading and experimenting with solutions for my issue for a long enough period of time to believe that it requires a new thread. That said, I'm open to correction. My situation: I have been using the mobile version of Spotify, the desktop...

radiolandscape
Casual Listener
I have been reading and experimenting with solutions for my issue for a long enough period of time to believe that it requires a new thread. That said, I'm open to correction. My situation: ...
2018-02-20 5:52:26 PM
2018-03-01 2:50:01 PM
Sebasty
Community Legend
4386 Views
14 replies
2 likes

4386 Views
14 replies
2 likes

Solved!! Installation location spotify

Is it possible to install Spotify on a different location then in the profile. We are using roaming profiles and it's not really helpfull if a application like this uses about 50mb of profile space. Best,Delarian

Delarian
Newbie
Is it possible to install Spotify on a different location then in the profile. We are using roaming profiles and it's not really helpfull if a application like this uses about 50mb of profile space. ...
2012-03-21 10:23:19 AM
2018-03-01 2:15:30 PM
leiko49
Casual Listener
188865 Views
64 replies
22 likes

188865 Views
64 replies
22 likes

recommended songs are displayed in wrong language

On the frontpage of the spotify desktop app it shows a selection of cringy playlists. But even if they are 100% out of tune with my taste it is also in localized language and not in the language i chose in settings (English).How do i either disable t...

angrypayinguser
Casual Listener
On the frontpage of the spotify desktop app it shows a selection of cringy playlists. But even if they are 100% out of tune with my taste it is also in localized language and not in the language i ch...
2018-03-01 2:10:16 PM
394 Views
0 replies
0 likes

394 Views
0 replies
0 likes

Superuser Contribution Error 11 - no previous solutions working

Out of nowhere, one day, Spotify decided to show error 11 (not enough memory or disc space) on my device. - I have 31+ GB free - i7, 8gb ram Surface Pro 4- no other programs running when turning it on (or sometimes just Chrome) I've tried:- reinstall...

robotllama
Casual Listener
Out of nowhere, one day, Spotify decided to show error 11 (not enough memory or disc space) on my device. - I have 31+ GB free - i7, 8gb ram Surface Pro 4 - no other prog...
2018-02-27 6:39:40 AM
2018-03-01 1:53:30 PM
robotllama
Casual Listener
322 Views
2 replies
0 likes

322 Views
2 replies
0 likes

Superuser Contribution I just bought premium to try and fix an issue but it still occurs.

Every time I listen on the desktop app, the songs start to cut out every couples seconds after about 5 minutes of listening. It doesn't do this when i'm watching movies or youtube videos, so it's not my headphones. I'm on Windows 10. My internet conn...

somepunk
Regular
Every time I listen on the desktop app, the songs start to cut out every couples seconds after about 5 minutes of listening. It doesn't do this when i'm watching movies or youtube videos, so it's not...
2018-02-27 7:37:23 AM
2018-03-01 1:49:59 PM
ZullyB
Roadie
328 Views
1 replies
0 likes

328 Views
1 replies
0 likes

WhatsApp web notifications interrupt songs, put them on pause

If I have WhatsApp web open in my browser (Chrome) at the same time as listening to Spotify on my desktop, every time I get a new Whatsapp notification it pauses the song I'm listening too and says 'Can't play current song'. And sometimes it takes a ...

HP90
Newbie
If I have WhatsApp web open in my browser (Chrome) at the same time as listening to Spotify on my desktop, every time I get a new Whatsapp notification it pauses the song I'm listening too and says '...
2018-03-01 12:39:09 PM
757 Views
0 replies
1 likes

757 Views
0 replies
1 likes

Spotify fails to go fullscreen on bigger screen

My main screen is one connected to my laptop, yet spotify opens by default on laptop screen and blocks fullscreen when moved to external monitor.

Androcell
Newbie
My main screen is one connected to my laptop, yet spotify opens by default on laptop screen and blocks fullscreen when moved to external monitor.
2017-11-12 1:03:10 AM
2018-03-01 12:25:31 PM
Jekku
Regular
499 Views
2 replies
1 likes
Windows

499 Views
2 replies
1 likes

Issues with running Spotify on Windows 10

A few weeks back, I could run Spotify with no problems. I'm a premium customer with a family account. All of a sudden, Spotify timed out when I attempted to load the website and the program on my windows 10 PC refused to log me in.Have run multiple d...

raggedyange
Newbie
A few weeks back, I could run Spotify with no problems. I'm a premium customer with a family account. All of a sudden, Spotify timed out when I attempted to load the website and the program on my win...
2018-03-01 11:42:27 AM
425 Views
0 replies
0 likes

425 Views
0 replies
0 likes

Videos are too loud

I've seen a topic about video ads too loud. This seems to apply to videos in general now when implemented. When listening to playlist with videos the volume (not the control) is way louder than other songs in this playlist.

mackanatspot
Regular
I've seen a topic about video ads too loud. This seems to apply to videos in general now when implemented. When listening to playlist with videos the volume (not the control) is way louder than other...
2018-03-01 11:06:47 AM
415 Views
0 replies
0 likes
video
volume

415 Views
0 replies
0 likes

Spotify sound dimming when other apps have sound

I just noticed this recently with the latest update to Spotify where if a popup notication shows up (with a sound from Windows), or I'm playing a video game, Spotify fades to much lower volume until the sound from the other sounding app stops. Is the...

munchkin42
Gig Goer
I just noticed this recently with the latest update to Spotify where if a popup notication shows up (with a sound from Windows), or I'm playing a video game, Spotify fades to much lower volume until ...
2012-09-01 10:50:04 PM
2018-03-01 9:27:53 AM
BevMarsh
Casual Listener
25160 Views
9 replies
7 likes

25160 Views
9 replies
7 likes

Wrong song playing on desktop Spotify. Right song plays on mobile Spotify.

Whenever I play the same playlist on 2 different devices, one of the songs on the playlist plays differently. On desktop, playing 'Jocelyn Flores' by XXXTentacion actually plays 'The Explanation', whereas mobile doesn't have this problem.

whatatreebark
Newbie
Whenever I play the same playlist on 2 different devices, one of the songs on the playlist plays differently. On desktop, playing 'Jocelyn Flores' by XXXTentacion actually plays 'The Explanation', wh...
2018-02-21 7:10:09 AM
2018-03-01 5:50:26 AM
Lumees
Newbie
677 Views
2 replies
0 likes

677 Views
2 replies
0 likes

Desktop App for Windows 10 takes ages to load

I am running Windows 10 Home 1607, build 14393.1066, 8GB RAM, with Spotify App 1.0.53.758.gde3fc4b2, with a Spotify Premium Family account. The app takes 18 minutes (yes, minutes!) from clicking the icon to being able to use it. The app launches inta...

Prydwyn
Music Fan
I am running Windows 10 Home 1607, build 14393.1066, 8GB RAM, with Spotify App 1.0.53.758.gde3fc4b2, with a Spotify Premium Family account. The app takes 18 minutes (yes, minutes!) from clic...
2017-04-29 4:08:47 PM
2018-03-01 4:48:24 AM
UsivPolad
Casual Listener
11519 Views
7 replies
7 likes
Windows

11519 Views
7 replies
7 likes

Application Error (0xc0000001)

Since the most recent update, whenever I shut down my computer, I get this error message appear:"Spotify.exe - Application Error" followed by "The application was unable to start correctly (0xc0000001). Click ok to close the application". I've tried ...

user-removed
Visitor
Since the most recent update, whenever I shut down my computer, I get this error message appear: "Spotify.exe - Application Error" followed by "The application was unable to start correctly (0xc00...
2018-03-01 4:11:40 AM
378 Views
0 replies
0 likes

378 Views
0 replies
0 likes

Why does spotify get more quiet and washed out when you tab out on PC

When I use spotify premium on PC whenever I change tabs from the spoitfy tab the music gets quieter and sounds a little more washed out but i go back on the application it goes back to normal. It doesn't matter what tab I go to. Anyway to fix this?

Eliteqwertykeys
Newbie
When I use spotify premium on PC whenever I change tabs from the spoitfy tab the music gets quieter and sounds a little more washed out but i go back on the application it goes back to normal. It doe...
2018-03-01 2:35:46 AM
590 Views
0 replies
1 likes

590 Views
0 replies
1 likes

Full Chromecast Audio support in Spotify Desktop App

Hi there!I'm known with the issue that you cannot directly cast from the Spotify Dekstop App to the Chromecast Audio. I know the solution is to handle this via the Spotify app on your mobile device or via the spotify web app. But is Spotify currently...

okkernoot
Newbie
Hi there! I'm known with the issue that you cannot directly cast from the Spotify Dekstop App to the Chromecast Audio. I know the solution is to handle this via the Spotify app on your mobile device...
2018-02-28 10:22:22 PM
1033 Views
0 replies
23 likes

1033 Views
0 replies
23 likes

Solved!! Queue cannot stop playing or delete

I have enoing issue with the Queue. I read lots of people's issue here but nothing seems to work.The Queue keeps playing random songs partialy not full songs all the time on my PC and Android mobile. I have deleted all Queued songs and they keeps rec...

ronanjordan
Casual Listener
I have enoing issue with the Queue. I read lots of people's issue here but nothing seems to work. The Queue keeps playing random songs partialy not full songs all the time on my PC and And...
2018-02-09 1:16:31 PM
2018-02-28 9:54:04 PM
ronanjordan
Casual Listener
717 Views
2 replies
0 likes

717 Views
2 replies
0 likes

2 Screens cant click

i have 2 screens and when i play game in fullscreen spotify bugs out and when i try to al t tab and click on spotify i cant click anywhere on screen and it clicks to desktop its only when i play game in fullscreen but i found temporary solution i hav...

Ozgunozkok
Casual Listener
i have 2 screens and when i play game in fullscreen spotify bugs out and when i try to al t tab and click on spotify i cant click anywhere on screen and it clicks to desktop its only when i play game...
2017-12-13 2:31:30 PM
2018-02-28 5:36:21 PM
PuckFen
Newbie
2111 Views
7 replies
5 likes

2111 Views
7 replies
5 likes

Album covers not displaying

Hi all, I have uninstalled and reinstalled and am still not getting the Album Covers to display on my screen. All i get is those music symbols but no image. I understand that their has been an update in the system and it should be fixed, however I st...

margorac000
Newbie
Hi all, I have uninstalled and reinstalled and am still not getting the Album Covers to display on my screen. All i get is those music symbols but no image. I understand that their ...
2018-02-28 2:30:39 PM
625 Views
0 replies
0 likes

625 Views
0 replies
0 likes

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