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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2257 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153185 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143099 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11389 Views

1 replies

6 likes

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  • 6 likes

BUG: Gapless Playback Stops Working

Gapless Playback Stops WorkingThe other day I came across an issue with gapless playback on windows. When I was listening to an able hosted by spotify which has gapless playback everything was working fine. I then listened to an album from local file...

Regular

Gapless Playback Stops Working The other day I came across an issue with gapless playback on windows.   When I was listening to an able hosted by spotify which has gapless playback everything...

phan_times

Community Legend

1019 Views

1 replies

0 likes

bug
gapless playback
Windows
Windows 10
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Spotify via APP-V

Hello, we have an issue using/updating the Spotify app using APP-V. Because we run Spotify in an APP-V bubble, the update mechanism doesn't work. Since we don't want to update the package everytime an update is available how can we prevent Spotify fr...

Newbie

Hello,   we have an issue using/updating the Spotify app using APP-V.   Because we run Spotify in an APP-V bubble, the update mechanism doesn't work. Since we don't want to update the p...

371 Views

0 replies

0 likes

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Error 408

I can't access to my free account and I live in the UK so I am not on holidays

Visitor

I can't access to my free account and I live in the UK so I am not on holidays

Sebasty

Community Legend

329 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Muffled Audio when switching to other App

Whenever I have Spotify opened up and it is my main screen, Spotify is working fine. However, if I then switch to for example Google Chrome or any other program, the Spotify sound becomes muffled. When I then switch back to the Spotify program again,...

Casual Listener

Whenever I have Spotify opened up and it is my main screen, Spotify is working fine. However, if I then switch to for example Google Chrome or any other program, the Spotify sound becomes muffled. Wh...

Sebasty

Community Legend

12416 Views

3 replies

0 likes

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Playlist won't stop playing

I adore listening to music while I fall asleep and have a playlist specifically made for sleeping, but when the playlist ends it starts playing random songs that are related to the music in the playlist. This is unfortunate since I need the playlist ...

Newbie

I adore listening to music while I fall asleep and have a playlist specifically made for sleeping, but when the playlist ends it starts playing random songs that are related to the music in the playl...

phan_times

Community Legend

1548 Views

2 replies

0 likes

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Can't listen to local files

I am trying to import local .mp3 files and they are unplayable through the spotify app. I can play the files through windows media player and the songs are showing up on my local files list. When I try to play them through the spotify app, I get the ...

Newbie

I am trying to import local .mp3 files and they are unplayable through the spotify app. I can play the files through windows media player and the songs are showing up on my local files list. When I t...

phan_times

Community Legend

1092 Views

2 replies

0 likes

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Solved!! Windows 10 Infinite Loading

A couple weeks ago there was a Spotify update, already listening to music I decided I was to update later. Something went weird with my pc and I restarted, Spotify updated itself and has not worked since.WHAT I HAVE TRIED-----------------------------...

Casual Listener

A couple weeks ago there was a Spotify update, already listening to music I decided I was to update later. Something went weird with my pc and I restarted, Spotify updated itself and has not worked s...

kaelteufel

Casual Listener

1142 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Can't connect with Cortana

Hello, I'm trying to link my Cortana in Windows 10 Home to Spotify. I have the latest version of Windows 10. When I go to connect to Spotify in Cortana's notebook, after putting in my Spotify credentials I continuously get "I can't seem to connect to...

Newbie

Hello,   I'm trying to link my Cortana in Windows 10 Home to Spotify. I have the latest version of Windows 10. When I go to connect to Spotify in Cortana's notebook, after putting in my Spotif...

user-removed

Not applicable

1351 Views

1 replies

0 likes

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Spotify abre pero no carga la pagina de iniciar cesion

Sporify no me abre, solo sale el icono de carga pero no aparece la pagina de inicio de sesion, anteriormente abri un archivo .bat para tener spotiyfi premium con los siguientes comandos: @ECHO OFF:: BatchGotAdmin:-------------------------------------...

Newbie

Sporify no me abre, solo sale el icono de carga pero no aparece la pagina de inicio de sesion, anteriormente abri un archivo .bat para tener spotiyfi premium con los siguientes comandos:   @EC...

Medim

Casual Listener

2052 Views

1 replies

1 likes

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Spotify Windows app is the worst app I ever used

My observations:1. The app is very slow, some actions takes 20 seconds (on new pc)2. There are many unexpected errors, that after restart go away without a trace3. New versions are releasing frequently - I doubt that they are thorough testedExample f...

Newbie

My observations: 1. The app is very slow, some actions takes 20 seconds (on new pc) 2. There are many unexpected errors, that after restart go away without a trace 3. New versions are releasing ...

1269 Views

0 replies

22 likes

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MEU SPOTIFY NAO SAI DESSA TELA

NAO SEI MAIS OQ FAZER NAO SAI DISSE JA REINSTALEI VARIAS VESES NAO SAI DAI OQ FAZER, USO W10 64B

Casual Listener

NAO SEI MAIS OQ FAZER NAO SAI DISSE JA REINSTALEI VARIAS VESES NAO SAI DAI OQ FAZER, USO W10 64B

Medim

Casual Listener

1777 Views

3 replies

1 likes

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Solved!! mode aleatoire

spotify sur mon smartphone windows 10 fonctionne en aleatoire : comment desactiver le mode aleatoire

Newbie

spotify sur mon smartphone windows 10 fonctionne en aleatoire : comment desactiver le mode aleatoire

Iwordex

Music Fan

737 Views

1 replies

0 likes

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  • 1 replies
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App freezes often

The Windows app freezes very often and does not respond any longer Please fix that 1.0.72.117.g6bd7cc73 (Windows Store version)

Roadie

The Windows app freezes very often and does not respond any longer   Please fix that   1.0.72.117.g6bd7cc73 (Windows Store version)

Iwordex

Music Fan

524 Views

2 replies

0 likes

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Multiselect (SHIFT/CTRL) is not longer working

Sorry, I like your service, but your software is sometimes really frustrating. Currently it's not possible to select several songs using SHIFt or CNTL. Please fix this 1.0.72.117.g6bd7cc73 (Windows Store version)

Roadie

Sorry, I like your service, but your software is sometimes really frustrating.   Currently it's not possible to select several songs using SHIFt or CNTL.   Please fix this   1.0....

Sebasty

Community Legend

548 Views

1 replies

0 likes

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Image not showing up to be uploaded

In short, I am trying to upload an image for a playlist cover. I've done it multiple times before. But now its downright impossible to do so because the image doesn't show up in my documents. I've downloaded the same image multiple times yet its as i...

Casual Listener

In short, I am trying to upload an image for a playlist cover. I've done it multiple times before. But now its downright impossible to do so because the image doesn't show up in my documents. I've do...

Iwordex

Music Fan

4269 Views

4 replies

0 likes

Images
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Solved!! Infinite Loading Screen

I left spotify open for over 12 hours because i read on here that its caused by local files trying to load up due to a windows media libray error, the only local files i have is 1 song but around 20 video clips from games.After the twelve hours still...

Casual Listener

I left spotify open for over 12 hours because i read on here that its caused by local files trying to load up due to a windows media libray error, the only local files i have is 1 song but around 20 ...

phan_times

Community Legend

9872 Views

10 replies

1 likes

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  • 10 replies
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Being unable to do anything about Spotify on start up is ridiculous

What the **bleep**, Spotify? Why does it open on startup if I have it disabled through the app and Windows itself? It really looks like something a malicious program would do, it's so ridiculous. Why can't you give a real opt-out option for this? The...

Newbie

What the **bleep**, Spotify? Why does it open on startup if I have it disabled through the app and Windows itself? It really looks like something a malicious program would do, it's so ridiculous. Why...

Sebasty

Community Legend

364 Views

1 replies

0 likes

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  • 1 replies
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My Spotify isn't starting up.

I'm not really sure for how long ive had this problem, but everytime I have went to open spotify, I would get this (screenshot is somewhere). I have uninstalled and reinstalled a few times, did the command prompt from another thread and nothing. Plea...

Casual Listener

I'm not really sure for how long ive had this problem, but everytime I have went to open spotify, I would get this (screenshot is somewhere). I have uninstalled and reinstalled a few times, did the c...

phan_times

Community Legend

671 Views

3 replies

0 likes

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App not launching properly

When running the desktop app on Windows 7 pro, it appears to fire, then just leaves a black window. Looking in Task Manager, at the PID column, there are 2 Spotify.exe that stays, along with a SpotifyWebHelper.exe, and another Spotify.exe that execut...

Newbie

When running the desktop app on Windows 7 pro, it appears to fire, then just leaves a black window.  Looking in Task Manager, at the PID column, there are 2 Spotify.exe that stays, along with a ...

IguanaSetup

Community Legend

646 Views

1 replies

0 likes

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Seeing playlists and artist I never played

Almost any time I open spotify these days, I am suddenly following playlists or radios I never even listened to. Also, when looking at recently played artists, it lists a lot of artists I have never listened to. I am worried if my account might have ...

Roadie

Almost any time I open spotify these days, I am suddenly following playlists or radios I never even listened to. Also, when looking at recently played artists, it lists a lot of artists I have never ...

Thaliel

Roadie

1758 Views

11 replies

0 likes

artists
Playlists
  • 1758 Views
  • 11 replies
  • 0 likes