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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147644 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132787 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11119 Views

1 replies

6 likes

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My Spotify isn't starting up.

I'm not really sure for how long ive had this problem, but everytime I have went to open spotify, I would get this (screenshot is somewhere). I have uninstalled and reinstalled a few times, did the command prompt from another thread and nothing. Plea...

Casual Listener

I'm not really sure for how long ive had this problem, but everytime I have went to open spotify, I would get this (screenshot is somewhere). I have uninstalled and reinstalled a few times, did the c...

phan_times

Community Legend

648 Views

3 replies

0 likes

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App not launching properly

When running the desktop app on Windows 7 pro, it appears to fire, then just leaves a black window. Looking in Task Manager, at the PID column, there are 2 Spotify.exe that stays, along with a SpotifyWebHelper.exe, and another Spotify.exe that execut...

Newbie

When running the desktop app on Windows 7 pro, it appears to fire, then just leaves a black window.  Looking in Task Manager, at the PID column, there are 2 Spotify.exe that stays, along with a ...

IguanaSetup

Community Legend

635 Views

1 replies

0 likes

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Seeing playlists and artist I never played

Almost any time I open spotify these days, I am suddenly following playlists or radios I never even listened to. Also, when looking at recently played artists, it lists a lot of artists I have never listened to. I am worried if my account might have ...

Roadie

Almost any time I open spotify these days, I am suddenly following playlists or radios I never even listened to. Also, when looking at recently played artists, it lists a lot of artists I have never ...

Thaliel

Roadie

1722 Views

11 replies

0 likes

artists
Playlists
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Local Files

I added new songs to my local files on my computer. WALK THE MOON's Album called: The Other Side: B-Side And Rarities. When I save them to a playlist the artist name changes from WALK THE MOON to Walk the Moon. Upon clicking "Walk the Moon", it direc...

Newbie

I added new songs to my local files on my computer. WALK THE MOON's Album called: The Other Side: B-Side And Rarities. When I save them to a playlist the artist name changes from WALK THE MOON to Wal...

phan_times

Community Legend

507 Views

1 replies

0 likes

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Add complete local folder to playlist

Hello, is there an option to add local folders with mp3 files completely into a playlist.(Not one by one!) If not, could you implement this pls. thx

Casual Listener

Hello,   is there an option to add local folders with mp3 files completely into a playlist. (Not one by one!)   If not, could you implement this pls.   thx

Elise93

Regular

4556 Views

5 replies

5 likes

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Spotify Installed without my consent?

Hello there. I am going crazy with this. Is Spotify installing itself without my concent? I just formatted my PC (restored) with the office IMG from Microsoft website. I go to startup and I see these things just there, chilling. What is this all abou...

Casual Listener

Hello there.   I am going crazy with this. Is Spotify installing itself without my concent? I just formatted my PC (restored) with the office IMG from Microsoft website. I go to startup and I ...

phan_times

Community Legend

3173 Views

3 replies

0 likes

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Solved!! Spotify does not load

Hello everyone!I have this problem for two days, I hope I'm not the only one. When I start spotify it stays on the screen without carelessly logging in. I tried several times to uninstall Spotify from the Windows control panel (using Windows 10) and ...

Casual Listener

Hello everyone! I have this problem for two days, I hope I'm not the only one. When I start spotify it stays on the screen without carelessly logging in. I tried several times to uninstall Spotify f...

ImFireFox_

Casual Listener

2349 Views

5 replies

1 likes

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Missing Music

A while back I put an album by Randy Newman (Harps and Angels) in my playlist. I subscribe to Premium. Recently I went to listen to the album and cannot find it. When I searched for the album, it is does not come up. What is going on?

Casual Listener

A while back I put an album by Randy Newman (Harps and Angels) in my playlist.  I subscribe to Premium.  Recently I went to listen to the album and cannot find it.  When I searched for...

phan_times

Community Legend

603 Views

3 replies

0 likes

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Laptop won't play music

Hello, I've been using Spotify for years on my lap and my Iphone and just today my laptop is telling me that the song is not avalible and that if i have the file that I should import it. I already turned off the local files tabs and got rid of it on ...

Newbie

Hello,  I've been using Spotify for years on my lap and my Iphone and just today my laptop is telling me that the song is not avalible and that if i have the file that I should import it. I alr...

pontus_arnell

Regular

722 Views

1 replies

0 likes

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Importing iTunes Playlists

Apologies, i know this has been covered many times on the board but none of the solutions seemed to work. I'm running windows 10, i have the itunes preferences set to share XML and organize my files, i have all the itunes directories saved as sources...

Newbie

Apologies, i know this has been covered many times on the board but none of the solutions seemed to work. I'm running windows 10, i have the itunes preferences set to share XML and organize my files,...

479 Views

0 replies

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Solved!! Spotify does not load

When I open Spotify I only get a loading bar in the middle of the screen. Nothing happens. I did install some third party program that added an Equalizer to it (Equalify), though I uninstalled that again.I tried reinstalling Spotify, restarting PC, c...

Casual Listener

When I open Spotify I only get a loading bar in the middle of the screen. Nothing happens. I did install some third party program that added an Equalizer to it (Equalify), though I uninstalled that a...

pasi123567

Casual Listener

30168 Views

3 replies

0 likes

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No Internet connection on Windows, for real this time, please

Starting to be very frustrated on this No connection error while my internet connection is fully up and running. Only appearing on one windows desktop. Windows firewall setings checked, Spotify installed many times again, logged out and again in. May...

Newbie

Starting to be very frustrated on this No connection error while my internet connection is fully up and running. Only appearing on one windows desktop.   Windows firewall setings checked, Spot...

377 Views

0 replies

0 likes

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Saved songs dont appear in the Songs tab from Your Library

I literally only have this problem with my pc, my phone still has all the songs that i have sabed in the Songs tab, but my laptop got desynced or something weird and I only see the last song I added (which was a day ago) and my local files.

Newbie

I literally only have this problem with my pc, my phone still has all the songs that i have sabed in the Songs tab, but my laptop got desynced or something weird and I only see the last song I added ...

352 Views

0 replies

0 likes

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local files playing on mobile

I'm trying to play some of my local files on my phone and I've followed the instructions but the song won't sync to the phone. I've marked the song to download on my computer and when I try to bring it up on my phone it says the song can't play becau...

Newbie

I'm trying to play some of my local files on my phone and I've followed the instructions but the song won't sync to the phone. I've marked the song to download on my computer and when I try to bring ...

aPersonInNeed

Casual Listener

474 Views

1 replies

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Desktop Bug

When I have a window behind spotify say google chrome or any program at all even though spotify is the active window and ontop of those I can click through spotify and it will not allow me to change songs etc unless I close and reopen spotify. If you...

Casual Listener

When I have a window behind spotify say google chrome or any program at all even though spotify is the active window and ontop of those I can click through spotify and it will not allow me to change ...

304 Views

0 replies

1 likes

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Drunk Playlist ?

Hi,I have a problem with playlist.When I try to put a track in one of my playlist, the last step of the tree development does not appear and it's no possible to put the track in a playlist.I have uninstall/reinstall the app.....no result.Printscreen ...

Newbie

Hi, I have a problem with playlist. When I try to put a track in one of my playlist, the last step of the tree development does not appear and it's no possible to put the track in a playlist. ...

326 Views

0 replies

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Display

Hi i have an problem when im start my spotify it run like miniaplication and dont display on mi screen How can i repair it ?

Newbie

Hi i have an problem 😕 when im start my spotify it run like miniaplication and dont display on mi screen 😕 How can i repair it ? 

332 Views

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Local (iTunes) Playlists Download

I noticed Spotify adds info like albums and covers to tracks that are missing it. How can I use the ''Download'' function to obtain those songs with complete metadata ? Nothing happens when I enable ''Download'' for the playlist.

Newbie

I noticed Spotify adds info like albums and covers to tracks that are missing it. How can I use the ''Download'' function to obtain those songs with complete metadata ? Nothing happens when I enable ...

273 Views

0 replies

0 likes

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Solved!! Autostart in windows 10

I already disable the autostart in the menu and even in the task manager i dont even have the option, so i believe in this case is also disable. So why like, from 10 times i turn on my pc, like, 8, Spotify autostart? Im using W10 with latest updates.

Visitor

I already disable the autostart in the menu and even in the task manager i dont even have the option, so i believe in this case is also disable. So why like, from 10 times i turn on my pc, like, 8, S...

Luke

Spotify Star

1327 Views

1 replies

0 likes

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Spotify is connecting to an imaginary device that doesn't exist.

I rarely use desktop. I've always used my Android (Turbo 2). It first started getting this problem a month and a half ago and I had to reinstall Spotify to make it stop. It then comes on periodically even though I disconnect from the device.Now that ...

Casual Listener

I rarely use desktop. I've always used my Android (Turbo 2). It first started getting this problem a month and a half ago and I had to reinstall Spotify to make it stop. It then comes on periodically...

Sailentshadow

Casual Listener

627 Views

2 replies

0 likes

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