Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Tuesday
r6ze-mvm2k_7
Regular
80876 Views
80 replies
27 likes

80876 Views
80 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
Lanciano007
Gig Goer
93690 Views
289 replies
22 likes

93690 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6689 Views
1 replies
6 likes

6689 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147315 Views
0 replies
26 likes
Mac
Windows

147315 Views
0 replies
26 likes

Browse on website version

How do you browse on the website version of Spotify? I can't seem to find the link

twlynem
Casual Listener
How do you browse on the website version of Spotify? I can't seem to find the link
2018-02-22 5:59:20 PM
2018-02-23 12:56:12 PM
Sebasty
Community Legend
522 Views
3 replies
0 likes

522 Views
3 replies
0 likes

Albums disappeared

Hi, Don't know why but I can't find some albums or songs that I used to have while I checked it in another account and it appears there. One example, Manel (Spanish band) I just can se the last two albums while my friend has all of them. Or Marlon Ro...

mparellada
Casual Listener
Hi, Don't know why but I can't find some albums or songs that I used to have while I checked it in another account and it appears there. One example, Manel (Spanish band) I just can s...
2018-02-23 8:49:33 AM
2018-02-23 11:22:56 AM
Nico
Community Legend
383 Views
3 replies
0 likes

383 Views
3 replies
0 likes

Some song and album titles shown with asian-looking characters in Discover Weekly playlist

They say that a picture tells more than a thousand words, so I'll start with a picture:I have only seen this on the Discover Weekly playlist, for some strange reason. This is a screenshot using the Windows 10 app, but it appears just the same in the ...

EnhancedX
Casual Listener
They say that a picture tells more than a thousand words, so I'll start with a picture: I have only seen this on the Discover Weekly playlist, for some strange reason. This is a screenshot using...
2018-02-23 11:15:34 AM
2018-02-23 11:21:25 AM
EnhancedX
Casual Listener
1185 Views
1 replies
2 likes

1185 Views
1 replies
2 likes

File -> Import Playlist -> Windows Media Player

Hello Spotify, Does the command that I entered into the subject line above work or not? If you have a problem or have messed up, please say so. The silence out here is deafening. I have a few WMP playlists that did import some time ago. Not sure when...

rubbersoulmate
Newbie
Hello Spotify, Does the command that I entered into the subject line above work or not? If you have a problem or have messed up, please say so. The silence out here is deafeni...
2017-04-27 8:55:48 AM
2018-02-23 11:13:52 AM
SkyHikeR
Newbie
776 Views
2 replies
0 likes
Windows

776 Views
2 replies
0 likes

impossible d'utiliser equalify sur pc

BonjourJ'ai telecharge la derniere version d'equalify , et apres le lancement de spotify , il n'apparait nul part.Sur pc et w10Quelqu'un peut m'aider , merci

queops66
Newbie
Bonjour J'ai telecharge la derniere version d'equalify , et apres le lancement de spotify , il n'apparait nul part. Sur pc et w10 Quelqu'un peut m'aider , merci
2018-02-23 8:07:57 AM
473 Views
0 replies
0 likes

473 Views
0 replies
0 likes

All sorts of problems(windows 7)

So I have the issue where my spotify window is completely black whenever I open it except for the "file edit view" barI followed the online solutions such as checks my drivers(they are up to date), turn off hardware acceleration, run as admin, and re...

HatsOnHats
Newbie
So I have the issue where my spotify window is completely black whenever I open it except for the "file edit view" bar I followed the online solutions such as checks my drivers(they are up to date),...
2018-02-23 7:20:13 AM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

Solved!! Original Soundtrack for Moana

I am currently living in Germany, and I noticed that I can't access the original soundtrack from the movie Moana, I can only listen to the one where they changed her name to Vaiana for some reason. Is there a work around for this? And what is the rea...

percivalderolo
Casual Listener
I am currently living in Germany, and I noticed that I can't access the original soundtrack from the movie Moana, I can only listen to the one where they changed her name to Vaiana for some...
2017-03-04 3:32:31 PM
2018-02-23 2:15:23 AM
braggadoccio
Newbie
5670 Views
8 replies
2 likes
Windows

5670 Views
8 replies
2 likes

download doesn't show on laptop

i downloaded a song on my work computer. it showed up in windows media player, put it in my playlist, and it's there but in a darker font. it appears on my cellphone. just got home, opened my laptop and it is not on my playlist or my media player. i ...

vinnie1
Newbie
i downloaded a song on my work computer. it showed up in windows media player, put it in my playlist, and it's there but in a darker font. it appears on my cellphone. just got home,...
2018-02-23 2:11:56 AM
251 Views
0 replies
0 likes

251 Views
0 replies
0 likes

Solved!! Windows 10 overlay is not shown

helloi've recently installed a fresh Windows 10 and Spotify. But the overlay when i change sound levels is not shown. There isnt a option about that neither. Is it a bug or is it removed ?

finrodfelagund
Regular
hello i've recently installed a fresh Windows 10 and Spotify. But the overlay when i change sound levels is not shown. There isnt a option about that neither. Is it a bug or is it removed ?
2018-02-21 1:12:59 AM
2018-02-22 12:24:26 AM
amirism
Roadie
10970 Views
5 replies
0 likes

10970 Views
5 replies
0 likes

Trackpad Scrolling

Hello, I've been having an issue with the trackpad, and everytime I try to use it, it doesn't work properly, I only use it to get to the bottom of my playlist. It's super sensitive and very fast, it's impossible to go just 1 line below. Now with keyb...

thezombiekillr9
Gig Goer
Hello, I've been having an issue with the trackpad, and everytime I try to use it, it doesn't work properly, I only use it to get to the bottom of my playlist. It's super sensitive and very fast, it'...
2018-02-22 10:58:46 PM
439 Views
0 replies
0 likes

439 Views
0 replies
0 likes

Windows10 app becomes unresponsive

I've tried both versions of your Electron app, the standalone win32 and the Windows Store win32. It seems likely that after an audio output change, the Spotify app starts to become unresponsive. Coming out of sleep mode, or going between my audio and...

yenic
Newbie
I've tried both versions of your Electron app, the standalone win32 and the Windows Store win32. It seems likely that after an audio output change, the Spotify app starts to become unresponsive. Comi...
2018-02-22 10:55:20 PM
662 Views
0 replies
1 likes

662 Views
0 replies
1 likes

My friends cant add songs into my colaborative playlist

Hi, Today morning i made a collaborative playlists in order to have fun with my friends and enjoying our music. However, when share this playlist they were not able to add their music, the playlist was seen as an normal (not collaborative) playlist. ...

alexmarwolejo
Casual Listener
Hi, Today morning i made a collaborative playlists in order to have fun with my friends and enjoying our music. However, when share this playlist they were not able to add their music, the playlist w...
2018-02-22 7:20:22 PM
2018-02-22 7:27:50 PM
alexmarwolejo
Casual Listener
674 Views
1 replies
1 likes

674 Views
1 replies
1 likes

Bug with Plantronics Backbeat Pro 2 and Windows Desktop App

This is going to be a long post but the bug is quite complicated but also quite annoying. I bought the new Plantronics Backbeat Pro 2 which can connect to two devices at once and it will switch between the inputs depending on which source is playing ...

namqbui
Regular
This is going to be a long post but the bug is quite complicated but also quite annoying. I bought the new Plantronics Backbeat Pro 2 which can connect to two devices at once and it will swi...
2016-11-28 7:34:40 AM
2018-02-22 8:46:20 AM
Kai75
Newbie
20123 Views
16 replies
2 likes
Windows

20123 Views
16 replies
2 likes

Solved!! music stopping after a few seconds

Hello, I've already done some searching on here to find similar problems to mine and tried the solutions as a result none of them have worked. I've been on premium for more than a year now and recently my spotify music on all my devices phone and des...

ilovepenguins8
Casual Listener
Hello, I've already done some searching on here to find similar problems to mine and tried the solutions as a result none of them have worked. I've been on premium for more than a year now and...
2018-02-21 7:39:46 AM
2018-02-22 5:41:52 AM
ilovepenguins8
Casual Listener
3444 Views
2 replies
0 likes

3444 Views
2 replies
0 likes

account being used somewhere else/spotify alternative?

Anyone know of a service comparable to Spotify? I'm about to lose my **bleep** mind with this "account being used somewhere else" BS. If it was a free service maybe but I'm not seeing them do aything to rectify the situation.

Schatzi1
Casual Listener
Anyone know of a service comparable to Spotify? I'm about to lose my **bleep** mind with this "account being used somewhere else" BS. If it was a free service maybe but I'm not seeing them do aything...
2018-02-21 10:49:04 PM
2018-02-21 12:14:46 AM
Schatzi1
Casual Listener
434 Views
2 replies
0 likes

434 Views
2 replies
0 likes

test

justinwanggtr
Newbie
test
2018-02-21 11:36:57 PM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

Can't add songs to playlist with webplayer

Hi,with the webplayer (google chrome) I can't add a song to any playlist, all other functions work normally.With spotify app on the mobile phone all functions work like it should be.Do not understand which issue causes that problem.Thanks for your he...

Nimbusblaster
Newbie
Hi, with the webplayer (google chrome) I can't add a song to any playlist, all other functions work normally. With spotify app on the mobile phone all functions work like it should be. Do not unde...
2018-02-21 11:14:18 PM
1828 Views
0 replies
20 likes

1828 Views
0 replies
20 likes

Unsaved Albums Appearing in Saved Albums

Moving this to the "Web Player" section - I'd delete this if I could! Previously, under "Your Music > Albums" the only albums that would show up were ones that you had explicitly saved. As of 20/02/2018 this appears to have changed for me - there are...

elmdone
Casual Listener
Moving this to the "Web Player" section - I'd delete this if I could! Previously, under "Your Music > Albums" the only albums that would show up were ones that you had explicitly saved. A...
2018-02-21 10:21:02 PM
396 Views
0 replies
0 likes

396 Views
0 replies
0 likes

Songs and albums connected in library - difficult

Apparently songs and albums are connected in your library. If you add an album all the songs of the album are added. If you add a song, the album is added. BUT if you delete the album all the songs are gone and if you delete all the songs, the album ...

Bastiaan67
Casual Listener
Apparently songs and albums are connected in your library. If you add an album all the songs of the album are added. If you add a song, the album is added. BUT if you delete the album all the songs a...
2018-02-21 7:43:12 PM
401 Views
0 replies
0 likes

401 Views
0 replies
0 likes

Solved!! Can't add songs to playlists in folders

I have some playlists in folders. Can't add songs to them, the playlists are not appearing even though they are there. See the screen shots. You can see on the left that there are playlists in the folder, but in the drop down menu I just get a blank ...

Choncie
Casual Listener
I have some playlists in folders. Can't add songs to them, the playlists are not appearing even though they are there. See the screen shots. You can see on the left that there are playlists in the fo...
2018-01-11 11:27:54 PM
2018-02-21 7:41:37 PM
MaxieWoxy
Roadie
1863 Views
8 replies
1 likes

1863 Views
8 replies
1 likes

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