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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2114 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151201 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139513 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11301 Views

1 replies

6 likes

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spotify installer

I tried to stop an installation which suddenly announced it was happening. Now I have had a dialogue box for over 24 hours saying Spotify installer aborting - looking as if it is actually running, wioth a green moving bar. But it doesn't end and can'...

Newbie

I tried to stop an installation which suddenly announced it was happening. Now I have had a dialogue box for over 24 hours saying Spotify installer aborting - looking as if it is actually runnin...

Sebasty

Community Legend

3005 Views

1 replies

0 likes

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Devices "steals" my music

I my home, I have Spotify installed on several devices.My problem is that while listening to music on my Windows PC in the Spotify app, my music suddently dissapears. This is because someone in my house have turned on a device with my Spotify account...

Newbie

I my home, I have Spotify installed on several devices. My problem is that while listening to music on my Windows PC in the Spotify app, my music suddently dissapears. This is because someone in my ...

380 Views

0 replies

0 likes

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Spotify keeps auto starting despite disabled settings

Yeah, I know; this topic has re-surfaced more times than syphilis. But I'm at a loss here. I've disabled the autostart feature in advanced settings and the setting "Allow Spotify to be opened from the Web". I've uninstalled and reinstalled the applic...

Newbie

Yeah, I know; this topic has re-surfaced more times than syphilis. But I'm at a loss here.   I've disabled the autostart feature in advanced settings and the setting "Allow Spotify to be opene...

Luke

Spotify Star

791 Views

1 replies

0 likes

startup
Startup Bug
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This song is not available: even after CLEAN windows 10 install

Not only did I try every traditional "fix" found on the forums, I even tried completely reinstalling windows 10. I am still getting this problem. I can't even play local files that I added to spotify! Updated BIOSUpdated driversDeleted user folder in...

Casual Listener

Not only did I try every traditional "fix" found on the forums, I even tried completely reinstalling windows 10. I am still getting this problem. I can't even play local files that I added to spotify...

JasonHenslee

Casual Listener

522 Views

1 replies

0 likes

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Spotify is becoming almost unusable in loading on my computer

What has happened to Spotify's ability to quickly load on my Windows desktop. I am a musician in a band and a sometimes DJ and it is becoming almost impossible to use. The company will probably raise $5 billion in their planned Spring 2018 stock list...

Casual Listener

What has happened to Spotify's ability to quickly load on my Windows desktop. I am a musician in a band and a sometimes DJ and it is becoming almost impossible to use. The company will probably raise...

TheBrickSlayer

Roadie

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
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What has happened to Spotify's ability to quickly load on my Windows desktop. I am a musician in a b

What has happened to Spotify's ability to quickly load on my Windows desktop. I am a musician in a band and a sometimes DJ and it is becoming almost impossible to use. The company will probably raise $5 billion in their planned Spring 2018 stock list...

Casual Listener

What has happened to Spotify's ability to quickly load on my Windows desktop. I am a musician in a band and a sometimes DJ and it is becoming almost impossible to use. The company will probably raise...

fjcarr78

Casual Listener

501 Views

2 replies

0 likes

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Spotify spinning circle

Hello, I have searched the forums & tried solutions related to the above title. Here is my issue, and the series of events that led up to it, described in detail: 1) I install Vbox with intentions of running a VM I need2) Windows blue screen crashes ...

Casual Listener

Hello,   I have searched the forums & tried solutions related to the above title. Here is my issue, and the series of events that led up to it, described in detail:   1) I install V...

user-removed

Not applicable

2219 Views

3 replies

0 likes

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Spotify stops working

After Spotify has been idle for a time it often stops responding. I click somewhere in the Spotify window, but it just minimizes. The only thing Spotify seems to react to is maximize/minimize commands. You maximize again, click somewhere and the prog...

Casual Listener

After Spotify has been idle for a time it often stops responding. I click somewhere in the Spotify window, but it just minimizes. The only thing Spotify seems to react to is maximize/minimize command...

jordyonpc

Casual Listener

1462 Views

4 replies

1 likes

bug
Crash
unresponsive
Windows 10
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Start Spotify NOT in Browse/Discover?

Do you enjoy getting content you don't want forced down your throat? Do you wish the Desktop App would not load into the propaganda of its Browse panel, and instead load whichever section you enjoy like Daily Mix or Radio or Recently Played? Spotify ...

Casual Listener

Do you enjoy getting content you don't want forced down your throat? Do you wish the Desktop App would not load into the propaganda of its Browse panel, and instead load whichever sect...

isitnexttoyou

Newbie

506 Views

1 replies

0 likes

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Solved!!Superuser Contribution On exit, Spotify starts 3 processes.

These processes do not terminate, and one of the processes takes almost 30% of the CPU on a Quad Core machine. In trying to restart Spotify, a new process appears in the Task Manager, but it never completes. It stalls. Windows comes back with an erro...

Gig Goer

These processes do not terminate, and one of the processes takes almost 30% of the CPU on a Quad Core machine.   In trying to restart Spotify, a new process appears in the Task Manager, but it...

TedLyngmo

Casual Listener

5983 Views

13 replies

1 likes

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Not Responding

I've read all the previous posts about going to Task Manager and reinstalling and I've done all that and nothing works. I still get either a white screen or a message saying " Spotify is not responding." I'm not very tech savvy so some of the other s...

Newbie

I've read all the previous posts about going to Task Manager and reinstalling and I've done all that and nothing works. I still get either a white screen or a message saying " Spotify is not respondi...

341 Views

0 replies

0 likes

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[Win10] Local Music doesn't use Track# to sort the display/playback of purchased music...

I bought an album you don't stream off of Amazon music and downloaded it locally. I changed the settigns in the win10 app to point to the directory. Good News is the app sees it and the songs appear under Local Files (I agree with other requests to m...

Newbie

I bought an album you don't stream off of Amazon music and downloaded it locally.  I changed the settigns in the win10 app to point to the directory.  Good News is the app sees it and the s...

418 Views

0 replies

0 likes

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Loading window only when Spotify starts (PC)

Hello,I have a problem. When I enter my Spotify application I only have loading screen with circle moving around (check on screenshot). I can wait like that for 20-30? minutes and still nothing happens. Login window does not appear. 1. Yes, I restart...

Regular

Hello, I have a problem. When I enter my Spotify application I only have loading screen with circle moving around (check on screenshot). I can wait like that for 20-30? minutes and still nothing hap...

furymistrz

Regular

2102 Views

14 replies

1 likes

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Adverts not playing, won't play music.

I am using Spotify free and getting ads, which is fine but every 2 or 3 ads, it will get to one and it won't play at all, the play/pause button shows its on play, but timer doesn't move from 0:00, and cannot play music as it says it will play after t...

Newbie

I am using Spotify free and getting ads, which is fine but every 2 or 3 ads, it will get to one and it won't play at all, the play/pause button shows its on play, but timer doesn't move fro...

phan_times

Community Legend

14443 Views

6 replies

31 likes

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Lyrics not showing when playing music on Echo Dot

Lyrics are not showing on the Spotify app on PC when I listen on my Echo Dot. Lyrics still appear when I'm playing on my phone. When I turn off Animated Background while playing music on the Echo Dot, random colors start flashing. This issue does not...

Newbie

Lyrics are not showing on the Spotify app on PC when I listen on my Echo Dot. Lyrics still appear when I'm playing on my phone. When I turn off Animated Background while playing music on the Echo Dot...

894 Views

0 replies

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Clearing Spotify storage space

I am sure this is a regular post but looking for tips - I have a pretty small SSD disk in my laptop and for some reason Spotify is using more than 7Gb+ of data even though I have nothing at all downloaded locally. Is there any way of clearing this do...

Roadie

I am sure this is a regular post but looking for tips -    I have a pretty small SSD disk in my laptop and for some reason Spotify is using more than 7Gb+ of data even though I have nothi...

NakulDev

Visitor

37251 Views

7 replies

2 likes

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  • 2 likes

Spotify Connect not seeing Phone (Web Player does)

So for a while now my Desktop/Laptop clients can't find my Phone unless I toggle my Wi-Fi (From connect -> disconnect or vica versa) The web client always sees my phone immediaty. My phone also sees my Desktop/Laptop. What can I do?

Regular

So for a while now my Desktop/Laptop clients can't find my Phone unless I toggle my Wi-Fi (From connect -> disconnect or vica versa)   The web client always sees my phone immediaty. My phon...

Barriie

Regular

458 Views

2 replies

0 likes

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Online version glitchy

I dont have antying downloaded as I use from work but find the online version doesn't always play properly, currently its playing but no sound anyone else had this?Also why arn't the postcasts on the online version? I have had to resort to Deezer wit...

Newbie

I dont have antying downloaded as I use from work but find the online version doesn't always play properly, currently its playing but no sound anyone else had this? Also why arn't the postcasts on...

Mgamer

Music Fan

552 Views

2 replies

0 likes

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"open.spotify.com’s server IP address could not be found"

This issue has been going on for 4 days no, spotify web player will not load on my laptop. When I click on my spotify application it will open and just display a spinning loading wheel and never progress. Spotify works fine on my phone and on other c...

Casual Listener

This issue has been going on for 4 days no, spotify web player will not load on my laptop. When I click on my spotify application it will open and just display a spinning loading wheel and never prog...

Opportunist

Roadie

6406 Views

2 replies

5 likes

Desktop Player
Loading problems
Web player issue
  • 6406 Views
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  • 5 likes

Spotify no carga al abrir luego de reinstalar

sucede que reinstale el spotify para poder actualizarlo, luego de hacer esto al abrir el programa me aparece una animacion de carga infinita y nunca termina de cargar. ya lleva dos horas asi y no pasa nada. ¿Que puedo hacer? no puedo iniciar sesion y...

Newbie

sucede que reinstale el spotify para poder actualizarlo, luego de hacer esto al abrir el programa me aparece una animacion de carga infinita y nunca termina de cargar. ya lleva dos horas asi y n...

ShatteredEssenc

Regular

2579 Views

6 replies

0 likes

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