Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135326 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135326 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51939 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51939 Views
  • 0 replies
  • 32 likes

Solved!! I can't believe I need to ask this - How to share playlist with another Spotify user

I've searched, read, and fumbled around for an hour and now I'm desperate enough to post this probably stupid question. I want to do something really simple: Share a playlist with another user on spotify. We both follow each other. We both have Spoti...

  • Casual Listener
  • I've searched, read, and fumbled around for an hour and now I'm desperate enough to post this probably stupid question. I want to do something really simple: Share a playlist with another user on spo...
  • Gratidude
  • Casual Listener
  • 385 Views
  • 2 replies
  • 0 likes
  • Windows
  • 385 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs in 'Discover' menu does not play

The 'Discover' menu offers list of 'Top Recommandations For You' 'Suggested for you based on Moon Boots' and 'Because You listened to ...' features but not of the songs on the page does not play when I drill down into the actual album or artist page ...

  • Regular
  • The 'Discover' menu offers list of 'Top Recommandations For You' 'Suggested for you based on Moon Boots' and 'Because You listened to ...' features but not of the songs on the page does not play when...
  • tomtheslav
  • Casual Listener
  • 553 Views
  • 24 replies
  • 2 likes
  • Windows
  • 553 Views
  • 24 replies
  • 2 likes

Ads while song plays intentional?

There's a local flash? ad on the bottom of my player (win10) that likes to play during every 4 or so songs. I don't mind normal breaks for ads, but this stupid gem city ford ad starts in the middle of a song, plays over the music, then sometimes cuts...

  • Newbie
  • There's a local flash? ad on the bottom of my player (win10) that likes to play during every 4 or so songs.  I don't mind normal breaks for ads, but this stupid gem city ford ad starts in the mi...
  • begi0
  • Casual Listener
  • 338 Views
  • 3 replies
  • 1 likes
  • Windows
  • 338 Views
  • 3 replies
  • 1 likes

"Your Library">"Songs" Does not download, and has no option to download.

Hello, I've recently returned my PC to factory setting and re-downloaded the Spotify app. Now under "Your library" > "Songs" (which is where songs go you've 'added' with the + button live), no longer downloads to my PC for offline play and does not h...

  • Newbie
  • Hello,    I've recently returned my PC to factory setting and re-downloaded the Spotify app. Now under "Your library" > "Songs" (which is where songs go you've 'added' with the + butto...
  • 109 Views
  • 0 replies
  • 0 likes
  • Windows
  • 109 Views
  • 0 replies
  • 0 likes

Ecran noir lors du démarrage de Spotify

Bonjour à tous, Depuis que j'ai réiniatilisé mon pc, je n'arrive plus à démarrer spotify. J'ai un écran noir qui apparait et rien d'autre. TOUT spotify est noir.... J'ai essayé plusieurs solution via les topics déjà créé, enfin ceux que je comprenais...

  • Newbie
  • Bonjour à tous,   Depuis que j'ai réiniatilisé mon pc, je n'arrive plus à démarrer spotify. J'ai un écran noir qui apparait et rien d'autre. TOUT spotify est noir.... J'ai essayé plusieurs sol...
  • kivala
  • Casual Listener
  • 10259 Views
  • 3 replies
  • 0 likes
  • Windows
  • 10259 Views
  • 3 replies
  • 0 likes

Community Playlist total discrepancy

Hi. When viewing a playlist on the dektop app for PC the total songs displayed on some playlists will be less than the total that is seen on the Android app. On desktop for example I might see 100 songs but when viewing the mobile/website it will sho...

  • Newbie
  • Hi. When viewing a playlist on the dektop app for PC the total songs displayed on some playlists will be less than the total that is seen on the Android app. On desktop for example I might see 100 so...
  • 381 Views
  • 0 replies
  • 0 likes
  • 381 Views
  • 0 replies
  • 0 likes

My local songs do not play on android

eu importei várias musicas do desktop, e eu consigo tocar elas no computador sem problemas, porém a um tempo não consigo reproduzir as mesmas musicas no android, elas aparecem acinzentadas e quando tento reproduzir aparece a mensagem ''essa musica nã...

  • Casual Listener
  • eu importei várias musicas do desktop, e eu consigo tocar elas no computador sem problemas, porém a um tempo não consigo reproduzir as mesmas musicas no android, elas aparecem acinzentadas e quando t...
  • 67 Views
  • 0 replies
  • 0 likes
  • Windows
  • 67 Views
  • 0 replies
  • 0 likes

Discover Weekly did not update

Hello, My Discover Weekly playlist did not update this past Monday - I'm following the playlist so I'm not quite sure what the problem is. Any help?

  • Newbie
  • Hello,   My Discover Weekly playlist did not update this past Monday - I'm following the playlist so I'm not quite sure what the problem is.  Any help?
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Spotify Connect - Multiple Speakers/Devices

I have purchased Spotify premimun with the plan of running it on one computer to 7 bluetooth devices in exam rooms for my work. How do I do this?

  • Newbie
  • I have purchased Spotify premimun with the plan of running it on one computer to 7 bluetooth devices in exam rooms for my work.  How do I do this?
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Solved!! Thumb Up Function

Actually, what's the function of thumb up? I've read thumb up function is for radio station. But I accidentally click the thumb up on artist's album on my spotify windows desktop. Is there any effect after I click thumb up? And could I remove the thu...

  • Casual Listener
  • Actually, what's the function of thumb up? I've read thumb up function is for radio station. But I accidentally click the thumb up on artist's album on my spotify windows desktop. Is there any effect...
  • Nick_user
  • Newbie
  • 13681 Views
  • 2 replies
  • 0 likes
  • Windows
  • 13681 Views
  • 2 replies
  • 0 likes

Create Playlist from list of Song URLs

Hey you, hope you're having a beautiful day. My friend and I have been texting each other songs for months though the "Copy Link" option. I can export the text history and filter it down to all the spotify links. From here, do you know of any simple ...

  • Newbie
  • Hey you, hope you're having a beautiful day.   My friend and I have been texting each other songs for months though the "Copy Link" option. I can export the text history and filter it down to ...
  • 375 Views
  • 0 replies
  • 0 likes
  • Windows
  • 375 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stops after each local song

Hello, I've got a problem with playing local files in spotify. After each song it stops playing. This weirdly enough is only the case for local songs and not for steamed songs.I think it might have something to do with a windows update. When I found ...

  • Regular
  • Hello,   I've got a problem with playing local files in spotify. After each song it stops playing. This weirdly enough is only the case for local songs and not for steamed songs. I think it...
  • soultape
  • Casual Listener
  • 10794 Views
  • 292 replies
  • 5 likes
  • 10794 Views
  • 292 replies
  • 5 likes

Solved!! [windows] Spotify Installation Folder

Seriously... Get your stuff together Spotify Team. I mean really, who had the ridiculous idea to dump all the related Spotify program files into the "C\Users\"-folder? It should be instead "C:\Program Files\Spotify"-folder or at least "C:\Users\\AppD...

  • Regular
  • Seriously... Get your stuff together Spotify Team.   I mean really, who had the ridiculous idea to dump all the related Spotify program files into the "C\Users\"-folder?   It should be ...
  • 1gizmo1
  • Newbie
  • 166415 Views
  • 9 replies
  • 19 likes
  • Windows
  • 166415 Views
  • 9 replies
  • 19 likes

Solved!! Very long loading

When I start up Spotify, it takes maybe three minutes until everything loads up, with those circular loading dots. I am using version 1.0.1.1060.gc75ebdfd of Spotify, and my OS is Windows 7 Premium.

  • Music Fan
  • When I start up Spotify, it takes maybe three minutes until everything loads up, with those circular loading dots.   I am using version 1.0.1.1060.gc75ebdfd of Spotify, and my OS is Windows 7 ...
  • pief
  • Music Fan
  • 571 Views
  • 4 replies
  • 0 likes
  • Windows
  • 571 Views
  • 4 replies
  • 0 likes

I can't connect to a different device via Spotify Connect

I'm using a laptop (Win 10, desktop app), a PC (Win 10, desktop app) and a phone (Android 7.0). I can't use Spotify Connect between them. Sometimes it just doesn't find any other devices and right now even though I select a device and select a song, ...

  • Newbie
  • I'm using a laptop (Win 10, desktop app), a PC (Win 10, desktop app) and a phone (Android 7.0). I can't use Spotify Connect between them. Sometimes it just doesn't find any other devices and right no...
  • 231 Views
  • 0 replies
  • 0 likes
  • Windows
  • 231 Views
  • 0 replies
  • 0 likes

personal spotify playlists, ex Summer Rewind

I noted on my Iphone that Spotify created a fantastic new personal playlist. - the Summer Rewind.However in the Windows application i can not find it. How should I find it within windows? Are there other personal playlists that I am missing out?I onl...

  • Newbie
  • I noted on my Iphone that Spotify created a fantastic new personal playlist. - the Summer Rewind. However in the Windows application i can not find it.  How should I find it within windows? &...
  • Blueberry
  • Roadie
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Can't reinstall Spotify (Error Code 18)

(If there is someone else with this problem that already has a solution, kindly re-direct me there please. Thanks!) I'm having trouble with my application on my Windows 10 PC. I tried to run it about an hour ago, and it wouldn't respond. I tried unin...

  • Newbie
  • (If there is someone else with this problem that already has a solution, kindly re-direct me there please. Thanks!)   I'm having trouble with my application on my Windows 10 PC. I tried to run...
  • 187 Views
  • 0 replies
  • 0 likes
  • Windows
  • 187 Views
  • 0 replies
  • 0 likes

Top Spotify Artists not showing on tinder

Hello,I had no option to link my spotify to my tinder (because spotify isn't available in the country I'm in I guess), but, when I was swiping and I saw a girl with her spotify linked to her profile, there was a "link your spotify" under it so I link...

  • Newbie
  • Hello, I had no option to link my spotify to my tinder (because spotify isn't available in the country I'm in I guess), but, when I was swiping and I saw a girl with her spotify linked to her p...
  • 4993 Views
  • 0 replies
  • 1 likes
  • Windows
  • 4993 Views
  • 0 replies
  • 1 likes

With premium, are we actually getting 320 kbps ogg?

Whenever I compare Spotify highest quality to 320 kbps CD rips, my CD rips sound better. Is spotify lying to us about the premium quality?

  • Music Fan
  • Whenever I compare Spotify highest quality to 320 kbps CD rips, my CD rips sound better. Is spotify lying to us about the premium quality?
  • syplex
  • Gig Goer
  • 658 Views
  • 1 replies
  • 0 likes
  • Windows
  • 658 Views
  • 1 replies
  • 0 likes

Black Screen after update

Hey there,I got an update around Saturday that made my Desktop Client unusable. Screen is black, no UI is loaded except some of the Menu Items in the Title line (not all though, yet i can't even access the version number of the Client). I can fix thi...

  • Roadie
  • Hey there, I got an update around Saturday that made my Desktop Client unusable. Screen is black, no UI is loaded except some of the Menu Items in the Title line (not all though, yet i can't even ac...
  • 272 Views
  • 0 replies
  • 2 likes
  • Windows
  • 272 Views
  • 0 replies
  • 2 likes