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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83259 Views

40 replies

68 likes

  • 83259 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789794 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22318 Views

22 replies

7 likes

  • 22318 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3003 Views

0 replies

4 likes

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Can't arrange song orders in playlist

I have recently had a problem where I can't arrange songs in any order I want in my playlists. I used to just be able to drag them around and change them in which order I wanted but that's not possible anymore. Now when I try draging songs nothing ha...

Casual Listener

I have recently had a problem where I can't arrange songs in any order I want in my playlists. I used to just be able to drag them around and change them in which order I wanted but that's not possib...

ewallin13

Casual Listener

676 Views

1 replies

0 likes

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Solved!! Save to Your Music VS Add to Playlist

When saving a song or an album, is it better to first save to Your Music and then create a Playlist or just create a Playlist without saving to Your Music? I started by only saving songs to a playlist, but then I realized that if I deleted a playlist...

Newbie

When saving a song or an album, is it better to first save to Your Music and then create a Playlist or just create a Playlist without saving to Your Music?     I started by only saving so...

inconnu

Regular

2439 Views

3 replies

0 likes

Windows
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Windows 10 instant crash after login

After I login into my spotify account (I do not own premium) it instantly crashes. It just crashes with the programms - Desktop Store App and the other one. Spotify works fine on my handy and in the web player. I googled many solutions but nothing ch...

Newbie

After I login into my spotify account (I do not own premium) it instantly crashes. It just crashes with the programms - Desktop Store App and the other one. Spotify works fine on my handy and in the ...

902 Views

0 replies

1 likes

crash after login
instant crash after login
login crash
Windows 10
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  • 0 replies
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al local in a playlist

Hey guys! Is there a way to put all my local music files in my playlist? The only way I see is to add every song one by one in the list. But... there must be a better way?

Newbie

Hey guys!   Is there a way to put all my local music files in my playlist? The only way I see is to add every song one by one in the list. But... there must be a better way?

366 Views

0 replies

0 likes

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Downloading Local Files to my Desktop

I had some local file songs I'm trying to get onto my phone. I started by adding them to a separate playlist on my computer and trying to download them offline there first. For the last two hours all it says is "Waiting..." and won't download this pl...

Newbie

I had some local file songs I'm trying to get onto my phone. I started by adding them to a separate playlist on my computer and trying to download them offline there first. For the last two hours all...

MikeOrtiz

Newbie

733 Views

1 replies

0 likes

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  • 1 replies
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Deleting and limited cache size

HiIs it safe to delete the cache files in the windows spotify app, only now that you have removed the limit setting. its growing to stupid sizes. currently over 8GB!So, is it safe to delete them? and is there a way to limit it in the future.

Music Fan

Hi Is it safe to delete the cache files in the windows spotify app, only now that you have removed the limit setting. its growing to stupid sizes. currently over 8GB! So, is it safe to delete them?...

zigmas

Casual Listener

27463 Views

2 replies

4 likes

Windows
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Impossible to create a shortcut in my Windows menu

HelloAs indicated in the subject, I do not anymore manage since a few days to create a shortcut of Spotify either in my menu to start or in my taskbar. Two days ago, the shortcut of the menu to start suddenly disappeared. I am grateful to cross every...

Newbie

Hello As indicated in the subject, I do not anymore manage since a few days to create a shortcut of Spotify either in my menu to start or in my taskbar. Two days ago, the shortcut of the menu to sta...

523 Views

0 replies

0 likes

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Spotify crashes when removing a playlist picture

When i remove a cover picture I've previously added to a playlist and save without putting up another picture spotify crashes, everytime. My spotify version is 1.0.24.104.g92a22684 and I'm on a 64bit windows 7

Newbie

When i remove a cover picture I've previously added to a playlist and save without putting up another picture spotify crashes, everytime.   My spotify version is 1.0.24.104.g92a22684 and I'm o...

655 Views

0 replies

0 likes

Crash
Playlist Cover
Playlist Cover image change
  • 655 Views
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desktop app for windows (8) wont uninstall

so a few minutes ago i was on the spotify desktop app and there was a notification, so i clicked on it and it said that there was an update availible so i pressed it to dowload it but then it said i didnt have enough storage. so i decided to uninstal...

Casual Listener

so a few minutes ago i was on the spotify desktop app and there was a notification, so i clicked on it and it said that there was an update availible so i pressed it to dowload it but then it said i ...

532 Views

0 replies

0 likes

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Solved!! How do I update or reset my local files list?

I have this huge mp3 database, and I'm listening to it, music by music, updating tags and deleting any "not wanted anymore" mp3. However, a few weeks ago spotify stopped to automaticaly update my "local files" list. Each time I delete an mp3, I have ...

Newbie

I have this huge mp3 database, and I'm listening to it, music by music, updating tags and deleting any "not wanted anymore" mp3. However, a few weeks ago spotify stopped to automaticaly update my "lo...

Caldersj

Casual Listener

66161 Views

26 replies

1 likes

Windows
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  • 26 replies
  • 1 likes

I cannot find a song

Im trying to find "Heart Behind my eyes" of Joe Thomas. How could I get it?

Newbie

Im trying to find "Heart Behind my eyes" of Joe Thomas. How could I get it?

22lrfuller

Newbie

530 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Audio issues in Windows desktop version

I have been reading and experimenting with solutions for my issue for a long enough period of time to believe that it requires a new thread. That said, I'm open to correction. My situation: I have been using the mobile version of Spotify, the desktop...

Casual Listener

I have been reading and experimenting with solutions for my issue for a long enough period of time to believe that it requires a new thread. That said, I'm open to correction.   My situation: ...

Sebasty

Community Legend

5179 Views

14 replies

2 likes

  • 5179 Views
  • 14 replies
  • 2 likes

recommended songs are displayed in wrong language

On the frontpage of the spotify desktop app it shows a selection of cringy playlists. But even if they are 100% out of tune with my taste it is also in localized language and not in the language i chose in settings (English).How do i either disable t...

Casual Listener

On the frontpage of the spotify desktop app it shows a selection of cringy playlists. But even if they are 100% out of tune with my taste it is also in localized language and not in the language i ch...

456 Views

0 replies

0 likes

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Superuser Contribution Error 11 - no previous solutions working

Out of nowhere, one day, Spotify decided to show error 11 (not enough memory or disc space) on my device. - I have 31+ GB free - i7, 8gb ram Surface Pro 4- no other programs running when turning it on (or sometimes just Chrome) I've tried:- reinstall...

Casual Listener

Out of nowhere, one day, Spotify decided to show error 11 (not enough memory or disc space) on my device.     - I have 31+ GB free  - i7, 8gb ram Surface Pro 4 - no other prog...

robotllama

Casual Listener

394 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution I just bought premium to try and fix an issue but it still occurs.

Every time I listen on the desktop app, the songs start to cut out every couples seconds after about 5 minutes of listening. It doesn't do this when i'm watching movies or youtube videos, so it's not my headphones. I'm on Windows 10. My internet conn...

Regular

Every time I listen on the desktop app, the songs start to cut out every couples seconds after about 5 minutes of listening. It doesn't do this when i'm watching movies or youtube videos, so it's not...

ZullyB

Roadie

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

WhatsApp web notifications interrupt songs, put them on pause

If I have WhatsApp web open in my browser (Chrome) at the same time as listening to Spotify on my desktop, every time I get a new Whatsapp notification it pauses the song I'm listening too and says 'Can't play current song'. And sometimes it takes a ...

Newbie

If I have WhatsApp web open in my browser (Chrome) at the same time as listening to Spotify on my desktop, every time I get a new Whatsapp notification it pauses the song I'm listening too and says '...

885 Views

0 replies

1 likes

  • 885 Views
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Spotify fails to go fullscreen on bigger screen

My main screen is one connected to my laptop, yet spotify opens by default on laptop screen and blocks fullscreen when moved to external monitor.

Newbie

My main screen is one connected to my laptop, yet spotify opens by default on laptop screen and blocks fullscreen when moved to external monitor.

Jekku

Regular

626 Views

2 replies

1 likes

Windows
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  • 2 replies
  • 1 likes

Issues with running Spotify on Windows 10

A few weeks back, I could run Spotify with no problems. I'm a premium customer with a family account. All of a sudden, Spotify timed out when I attempted to load the website and the program on my windows 10 PC refused to log me in.Have run multiple d...

Newbie

A few weeks back, I could run Spotify with no problems. I'm a premium customer with a family account. All of a sudden, Spotify timed out when I attempted to load the website and the program on my win...

491 Views

0 replies

0 likes

  • 491 Views
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Videos are too loud

I've seen a topic about video ads too loud. This seems to apply to videos in general now when implemented. When listening to playlist with videos the volume (not the control) is way louder than other songs in this playlist.

Regular

I've seen a topic about video ads too loud. This seems to apply to videos in general now when implemented. When listening to playlist with videos the volume (not the control) is way louder than other...

516 Views

0 replies

0 likes

video
volume
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Spotify sound dimming when other apps have sound

I just noticed this recently with the latest update to Spotify where if a popup notication shows up (with a sound from Windows), or I'm playing a video game, Spotify fades to much lower volume until the sound from the other sounding app stops. Is the...

Gig Goer

I just noticed this recently with the latest update to Spotify where if a popup notication shows up (with a sound from Windows), or I'm playing a video game, Spotify fades to much lower volume until ...

BevMarsh

Casual Listener

27354 Views

9 replies

7 likes

  • 27354 Views
  • 9 replies
  • 7 likes