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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2084 Views

0 replies

4 likes

  • 2084 Views
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  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150726 Views

83 replies

27 likes

  • 150726 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138691 Views

294 replies

22 likes

  • 138691 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

  • 11285 Views
  • 1 replies
  • 6 likes

Can't connect with Facebook - HELP!

Hi there. Well, my girlfriend just registered on Spotify and then wanted to link this account with facebook.But she can't. Whenever she tries to log in to facebook via the Spotify player she gets an error message which you can see on the picture belo...

Gig Goer

Hi there.  Well, my girlfriend just registered on Spotify and then wanted to link this account with facebook. But she can't.  Whenever she tries to log in to facebook via the Spoti...

Jordi

Community Legend

585 Views

3 replies

0 likes

Windows
  • 585 Views
  • 3 replies
  • 0 likes

Solved!! How to disable Find Friend tab

Hello Lately there is a Find Friends tab began to show up on my right panel. I do not want to follow or add anybody. How can I get rid of that useless panel permanently? I even disabled Facebook but it is still there. Thanks

Visitor

Hello   Lately there is a Find Friends tab began to show up on my right panel. I do not want to follow or add anybody. How can I get rid of that useless panel permanently? I even disabled Fa...

cdrenth55

Newbie

32322 Views

9 replies

8 likes

Windows
  • 32322 Views
  • 9 replies
  • 8 likes

Solved!! Spotify Refuses to Open and Uninstall

I cannot open Spotify. I cannot even uninstall Spotify. I turned off Bitdefender. I tried moving the Spotify folder from Roaming/Appdata. None of those work. When I try to open Spotify my cursor shows a small period of wait/working (hourglass) then n...

Casual Listener

I cannot open Spotify.  I cannot even uninstall Spotify.  I turned off Bitdefender.  I tried moving the Spotify folder from Roaming/Appdata.   None of those work.  When I...

JRdeMiranda

Newbie

1389 Views

4 replies

0 likes

Windows
  • 1389 Views
  • 4 replies
  • 0 likes

Windows/Ubuntu Laptop shared cache

I run spotify on my Windows/Ubuntu dual boot travel laptop. Since I don't always have an internet connection, I rely on the offline mode; but on the other hand, laptop hard drives are expensive and my diskspace is way too limited to download the musi...

Gig Goer

I run spotify on my Windows/Ubuntu dual boot travel laptop. Since I don't always have an internet connection, I rely on the offline mode; but on the other hand, laptop hard drives are expensive and m...

raoden

Gig Goer

1608 Views

2 replies

1 likes

Linux
Windows
  • 1608 Views
  • 2 replies
  • 1 likes

Solved!! Album won't play

Hello there, I'm a new user and have the free type of account. For some reason the following album won't play. Can someone help me? I'm using spotify on my Windows desktop computer. https://play.spotify.com/album/0zMjeskPxtT8ldEB7cdqkE Thank you!

Casual Listener

Hello there, I'm a new user and have the free type of account.   For some reason the following album won't play. Can someone help me? I'm using spotify on my Windows desktop computer. &nbs...

FedoraMasterB98

Casual Listener

10009 Views

5 replies

0 likes

Windows
  • 10009 Views
  • 5 replies
  • 0 likes

Songs not available on desktop version...but they are on the mobile app?

This week I noticed there were a lot more grayed out tracks than usual in the New Music Tuesday playlist. When I tried to play those tracks, I would get the message "This track is currently not available in the United States," etc. I would have assum...

Regular

This week I noticed there were a lot more grayed out tracks than usual in the New Music Tuesday playlist. When I tried to play those tracks, I would get the message "This track is currently not avail...

Pfaeff

Newbie

2855 Views

5 replies

0 likes

  • 2855 Views
  • 5 replies
  • 0 likes

Is Spotify limiting song volume?

Is Spotify limiting song volumes? As I slide the Sppotify volume slider, the volume changes accordingly, but when I put it like on 30% or so, the volume slowly rises. You can hear the change but not see the slider moving. Also, when I slide it back t...

Newbie

Is Spotify limiting song volumes?   As I slide the Sppotify volume slider, the volume changes accordingly, but when I put it like on 30% or so, the volume slowly rises. You can hear the chan...

ParaDoX94

Music Fan

4783 Views

2 replies

0 likes

Windows
  • 4783 Views
  • 2 replies
  • 0 likes

Solved!! Can't add local songs to playlists

Description I cannot add any songs from my computer to my Spotify playlists. If you drag the song to a playlist it will say "copy" but the song will not add. To make it clear I am dragging songs from a folder, not another device or iTunes. It did and...

Casual Listener

Description I cannot add any songs from my computer to my Spotify playlists. If you drag the song to a playlist it will say "copy" but the song will not add. To make it clear I am dragging son...

Mosquito43

Regular

49760 Views

8 replies

0 likes

Windows
  • 49760 Views
  • 8 replies
  • 0 likes

Solved!! HELP - Can't Open/Install Apps With Spotify

Hi there. My computer is running on Windows 7 x64. My problem: I want to install the musiXmatch or TuneWiki App for my spotify desktop player. So I got to this page. Now when I click on "Open In Spotify" my sporitfy player pops up and shows me the fo...

Gig Goer

Hi there.  My computer is running on Windows 7 x64.   My problem: I want to install the musiXmatch or TuneWiki App for my spotify desktop player. So I got to this page. Now when I cl...

hans-jürgen

Roadie

6352 Views

6 replies

3 likes

Windows
  • 6352 Views
  • 6 replies
  • 3 likes

Too much stuff in the window

Hi! How can I remove everything in my Spotify window except the music I find when i search and my own playlists? I want NONE of these: news recommendations other peoples' playlists toplists announcements community new releases this that etc etc etc H...

Casual Listener

Hi!   How can I remove everything in my Spotify window except the music I find when i search and my own playlists?   I want NONE of these:   news recommendations other ...

Klas

Casual Listener

461 Views

2 replies

0 likes

Windows
  • 461 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Problema con Spotify y tarjeta de sonido

Hola, Os hago una captura de pantala con el error que tengo. No me permite reproducir nada desde mi ordenador. He descargado el programa de nuevo, lo he instalado, y nada. Por favor, solucionarlo cuanto antes ya que lo necesito. Un saludo.

Casual Listener

Hola,   Os hago una captura de pantala con el error que tengo. No me permite reproducir nada desde mi ordenador.   He descargado el programa de nuevo, lo he instalado, y nada. ...

Victorkjasbdkjb

Casual Listener

3436 Views

2 replies

0 likes

Windows
  • 3436 Views
  • 2 replies
  • 0 likes

Solved!! Disable loudness normalization

In the latest update this feature was removed and i'm asking why? I almost immediately noticed the difference. Because now what the loudness compressing is doing, it makes EDM tracks more muddier (lower treble), more loose (lower bass) making them bl...

Music Fan

In the latest update this feature was removed and i'm asking why?  I almost immediately noticed the difference.   Because now what the loudness compressing is doing, it makes EDM trac...

heyspotify

Newbie

19030 Views

5 replies

1 likes

Windows
  • 19030 Views
  • 5 replies
  • 1 likes

Song from My Favorite Coffeehouse Play List Not Playing

The My Favorite Coffeehouse play list continues to stall out because one song on the play list won't play. Can someone fix it or delete the song? It is really irritating to have to have the play list abruptly quit on me every day. This is the song: W...

Visitor

The My Favorite Coffeehouse play list continues to stall out because one song on the play list won't play. Can someone fix it or delete the song? It is really irritating to have to have the play list...

user-removed

Not applicable

503 Views

3 replies

0 likes

Windows
  • 503 Views
  • 3 replies
  • 0 likes

Spotify suddenly quits. Press play won't work (goes to pause). Sonos is working...

So, I am getting really annoyed by the fact that Spotify quits irregular and very frequently over the last month. It always happens when I switch device (phone, tablet, laptop) or connection (wifi and 3G). I can press play, the track runs for a coupl...

Casual Listener

So, I am getting really annoyed by the fact that Spotify quits irregular and very frequently over the last month. It always happens when I switch device (phone, tablet, laptop) or connection (wifi an...

284 Views

0 replies

0 likes

Windows
  • 284 Views
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  • 0 likes

Desktop Toolbar no longer lets me hover over Spotify icon and change track or pause music

On my PC, the desktop toolbar always shows open applications on the bottom of the screen. When listening Spotify at work, I used to be able to hover my mouse over the Spotify icon in my toolbar rail across the bottom of the screen, and a mini image o...

Regular

On my PC, the desktop toolbar always shows open applications on the bottom of the screen.  When listening Spotify at work, I used to be able to hover my mouse over the Spotify icon in my toolbar...

jakezze01

Music Fan

3775 Views

2 replies

2 likes

Windows
  • 3775 Views
  • 2 replies
  • 2 likes

Solved!! Skip music that you don't like

Hi there, I have been listening to Spotify for quite a while now. Big fan. One thing exhausts me however: Just like everybody of you, I don't like all the music that is listed in Top Lists or other playlists. One example: Beyonce - 7/11. I just H-A-T...

Newbie

Hi there,   I have been listening to Spotify for quite a while now. Big fan. One thing exhausts me however: Just like everybody of you, I don't like all the music that is listed in Top Lis...

AceSteeleYT

Community Legend

8229 Views

3 replies

5 likes

Windows
  • 8229 Views
  • 3 replies
  • 5 likes

Just had an album released -related artists awful

Hi I had an album of mine relased through a label say 2 months ago, My related artists at the moment are the polor opposite and its frustraiting to think that nobody will find me though an artist radio ect from bands that im actually like, how long d...

Newbie

Hi I had an album of mine relased through a label say 2 months ago, My related artists at the moment are the polor opposite and its frustraiting to think that nobody will find me though an artist rad...

MattSuda

Spotify Star

365 Views

1 replies

0 likes

Windows
  • 365 Views
  • 1 replies
  • 0 likes

Lost all playlists after disconnecting from Facebook

Hello, I disconnected from Facebook using Edit/Preferences in the main menu of Desktop app. The system thew me off and upon next login and see ALL of my playlists gone. There were years of work building them.. so frustrating.. Anybody knows how to re...

Visitor

Hello,   I disconnected from Facebook using Edit/Preferences in the main menu of Desktop app. The system thew me off and upon next login and see ALL of my playlists gone. There were year...

MattSuda

Spotify Star

361 Views

1 replies

0 likes

Windows
  • 361 Views
  • 1 replies
  • 0 likes

Move playlist to another account

My son used my account to find some music and added this to a playlist. Now that he has his own account he would like to move that playlist to his own account. Is there any way to do that?

Newbie

My son used my account to find some music and added this to a playlist. Now that he has his own account he would like to move that playlist to his own account. Is there any way to do that?

dhugg

Regular

13121 Views

10 replies

0 likes

Windows
  • 13121 Views
  • 10 replies
  • 0 likes