Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
13633 Views
108 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1858 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4600 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I'm not sure if there is a concrete solution for error code 17, but I've tried everything. I've added exceptions, CCleaned, Switched anti-virus programs, compatibility modes, administrative rights were changed, couldn't uninstall it, it wouldn't so I...
I'm not sure if there is a concrete solution for error code 17, but I've tried everything. I've added exceptions, CCleaned, Switched anti-virus programs, compatibility modes, administrative righ...
Newbie
7511 Views
2 replies
0 likes
I made a playlist whit complete albums of diferent albums but when i activate the random function doesnt work,what is happening?
I made a playlist whit complete albums of diferent albums but when i activate the random function doesnt work,what is happening?
310 Views
0 replies
0 likes
hallo i have a problem, i create a new premium account, but i can t find offline device. I have three device and allover I have the same problem. I do some restarts, same problem. Can you help me? and sorry for my bad english
hallo i have a problem, i create a new premium account, but i can t find offline device. I have three device and allover I have the same problem. I do some restarts, same p...
294 Views
0 replies
0 likes
I *never* use shuffle intentionally, but somehow it just keeps activating for me. I've got a premium account, and use the windows client. For example I can listen to some album, then check out the the "discover weekly" playlist, then start another al...
I *never* use shuffle intentionally, but somehow it just keeps activating for me. I've got a premium account, and use the windows client. For example I can listen to some album, then check out the th...
378 Views
0 replies
0 likes
Hey Guys, I'm using Spotify daily on my work laptop and it looks like the "current playing state" is saved upon quitting (when quitting the app) but the thing is when you turn off windows with spotify still running, it loses the current state and goe...
Hey Guys, I'm using Spotify daily on my work laptop and it looks like the "current playing state" is saved upon quitting (when quitting the app) but the thing is when you turn off wind...
Community Legend
828 Views
3 replies
1 likes
When I try to download spotify, an error 53 message pops up. What is this message for? How do I fix it without going to a different site or something to download it?
When I try to download spotify, an error 53 message pops up. What is this message for? How do I fix it without going to a different site or something to download it?
Music Fan
12931 Views
19 replies
1 likes
Does anyone have similar issues? I don't own a soundtouch and I have no unwanted people in my network. Any idea?
Does anyone have similar issues? I don't own a soundtouch and I have no unwanted people in my network. Any idea?
Community Legend
487 Views
1 replies
0 likes
Hi all... I'm new to Spotify, have been working with iTunes and playlists for years. I have 100 playlists that I want to sync in Spotify but not all will come over. I've followed the help tips and directions - still, no go. Any help would be apprecia...
Hi all... I'm new to Spotify, have been working with iTunes and playlists for years. I have 100 playlists that I want to sync in Spotify but not all will come over. I've followed the help tips and di...
Community Legend
5911 Views
1 replies
0 likes
Hi everyone, I have a question: Why is it that in the Android app my "Songs" are automatically downloaded, but on my Windows 10 laptop my "Songs" are not automatically downloaded and if I want them for offline usage I'd have to manually update a play...
Hi everyone, I have a question: Why is it that in the Android app my "Songs" are automatically downloaded, but on my Windows 10 laptop my "Songs" are not automatically downloaded and if I wa...
Community Legend
930 Views
3 replies
0 likes
On Spotify Desktop Windows 10,i'm having some problems, one of them is:I play songs on random when i try to change to another one it starts to shuffle all again and it dont stops then the bug cames, after this i cant change the music by my own choice...
On Spotify Desktop Windows 10,i'm having some problems, one of them is: I play songs on random when i try to change to another one it starts to shuffle all again and it dont stops then the bug cames...
343 Views
0 replies
0 likes
I'm using Spotify 1.0.44.100.ga60c0ce1 on Windows and cannot, for the life of me, drag existing playlists into playlist folders. I tried dragging playlists onto folder from the side bar (dragging the list items onto the folder items with the arrow dr...
I'm using Spotify 1.0.44.100.ga60c0ce1 on Windows and cannot, for the life of me, drag existing playlists into playlist folders. I tried dragging playlists onto folder from the side bar...
Newbie
3395 Views
10 replies
0 likes
Feature request - be able to edit some preferences without having to log the app in to an account, for example a technician at a repair centre wants to remove Spotify from start-up. Currently, they must use configuration tools (msconfig, registry for...
Feature request - be able to edit some preferences without having to log the app in to an account, for example a technician at a repair centre wants to remove Spotify from start-up. Currently, ...
Community Legend
438 Views
1 replies
0 likes
I wanted to hear one song on the One Hit Wonders list, now not only do I have ALL the songs, I have clicked 'next song' all the way through twice and they keep coming back. How do I stop this?
I wanted to hear one song on the One Hit Wonders list, now not only do I have ALL the songs, I have clicked 'next song' all the way through twice and they keep coming back. How do I stop this?
Regular
3029 Views
12 replies
0 likes
Hi. I have a premium account. When using Spotify on my PC, when i view playlists i see a download button that i can download for offline playing. Under Artists, Songs, or Albums, the download button is not there. I can do it on my iphone, but not on ...
Hi. I have a premium account. When using Spotify on my PC, when i view playlists i see a download button that i can download for offline playing. Under Artists,...
Casual Listener
1267 Views
3 replies
0 likes
Hi I have local files which I have downloaded from CDs, into iTunes, which seem to be automatically loaded to Spotify, under local files. But when I try to play them in Playlists in Spotify, I cannot hear them. How can I hear them?Also, there is the ...
Hi I have local files which I have downloaded from CDs, into iTunes, which seem to be automatically loaded to Spotify, under local files. But when I try to play them in Playlists in Spotify, I ...
Casual Listener
502 Views
1 replies
0 likes
I used to be able to re-order my songs by dragging and dropping them up and down the playlist. It seems they have taken that away, which is very frustrating. Any ideas? And where is the Equalizer for the PC? Silly my phone has one but not my laptop.....
I used to be able to re-order my songs by dragging and dropping them up and down the playlist. It seems they have taken that away, which is very frustrating. Any ideas? And where...
Casual Listener
425 Views
1 replies
0 likes
Hello there, I am using an older desktop version of spotify (v. 0.8.5.1356) on my windows laptop to listen to music and to star tracks which are then added to my favorites. Using that old version, this has worked perfect and very snappy for years. Ho...
Hello there, I am using an older desktop version of spotify (v. 0.8.5.1356) on my windows laptop to listen to music and to star tracks which are then added to my favorites. Using that old ve...
337 Views
0 replies
0 likes
Hi GuysI've just accidentally deleted my playlist whilst randomising my tracks. It contains almost 2000 tracks.I've been to the recover playlist section but no playlists are listed that I can recover.Hope someone can help as this is going to take me ...
Hi Guys I've just accidentally deleted my playlist whilst randomising my tracks. It contains almost 2000 tracks. I've been to the recover playlist section but no playlists are listed that I can rec...
Regular
661 Views
2 replies
0 likes
I can't reorder the music playlist that I've created. In the previous version of Spotify everything worked perfectly, but now I can't reorder. Tried to restart Spotify, but nope, can't reorder. Also, everytime there is an update to the player I kepp ...
I can't reorder the music playlist that I've created. In the previous version of Spotify everything worked perfectly, but now I can't reorder. Tried to restart Spotify, but nope, can't reorder. Also,...
Community Legend
953 Views
3 replies
0 likes
I have been using Premiou for over two years. After a recent update, shuffle play is enabled by default every time I turn on the app both on Desktop and Android. It is really annoying as I like to listen to albums, and having the wrong song playing a...
I have been using Premiou for over two years. After a recent update, shuffle play is enabled by default every time I turn on the app both on Desktop and Android. It is really annoying as I l...
Newbie
494 Views
1 replies
2 likes
