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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

122896 Views

83 replies

27 likes

  • 122896 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

117078 Views

291 replies

22 likes

  • 117078 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9107 Views

1 replies

6 likes

  • 9107 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150106 Views

0 replies

26 likes

Mac
Windows
  • 150106 Views
  • 0 replies
  • 26 likes

Friend activity without Facebook

It seems that the right sidebar in the Desktop App was updated recently. If I understand it correctly, I will not see friend activity unless I link to FB. Is this intentional? Is there any way around it?Thanks for your support!

Regular

It seems that the right sidebar in the Desktop App was updated recently. If I understand it correctly, I will not see friend activity unless I link to FB. Is this intentional? Is there any way around...

DerCookie87

Regular

5927 Views

4 replies

10 likes

Windows
  • 5927 Views
  • 4 replies
  • 10 likes

Copy paste titles

Hey spotify, do u know we are not all russians, and we do not own a russian keyboard / know hos to type russian ? So why the **bleep** cant u let us copy / past titles ? I found a great russsian playlist song of 500 songs that i wanna add to an youtu...

Casual Listener

Hey spotify, do u know we are not all russians, and we do not own a russian keyboard / know hos to type russian ?   So why the **bleep** cant u let us copy / past titles ?   I found a g...

itu_

Community Legend

1951 Views

1 replies

2 likes

Windows
  • 1951 Views
  • 1 replies
  • 2 likes

Not getting mails or phone notifications when someone follows me or my playlists

Hi, I was pretty bummed when i found it there's no way to see your followers (seems like a very basic feature?) but i turned on my notifications so i'd recieve E-Mails and phone notifcations whenever i got a new follower. As of now, i've recieved ove...

Casual Listener

Hi,   I was pretty bummed when i found it there's no way to see your followers (seems like a very basic feature?) but i turned on my notifications so i'd recieve E-Mails and phone notifcations...

314 Views

0 replies

1 likes

Windows
  • 314 Views
  • 0 replies
  • 1 likes

Local Files [New Computer] Retrieve from iPhone?

Is there anyway I can retrieve my local files from my old computer (broke) from my iPhone to my new computer? All the old songs are downloaded onto my phone in the playlist but are not on my new computer, so when I go to listen to them on my new one ...

Casual Listener

Is there anyway I can retrieve my local files from my old computer (broke) from my iPhone to my new computer? All the old songs are downloaded onto my phone in the playlist but are not on my new comp...

rektbyfraserr

Casual Listener

304 Views

1 replies

0 likes

Windows
  • 304 Views
  • 1 replies
  • 0 likes

"Song not available" for all music on Dell

My spotify account works on all of my decvices except my dell laptop. I can use Spotify on all my other devices (MacBook, windows desktop, iphone, & androis phone) with no issue. For some reason my Dell laptop tells me the same thing for every song: ...

Casual Listener

My spotify account works on all of my decvices except my dell laptop.  I can use Spotify on all my other devices (MacBook, windows desktop, iphone, & androis phone) with no issue.&...

itu_

Community Legend

315 Views

1 replies

0 likes

Windows
  • 315 Views
  • 1 replies
  • 0 likes

Solved!! Rearrange tracks on desktops no longer seems to work

Before it was as easy as click-dragging with your mouse to where you wanted it. Now it no longer seems to work. User functionality just keeps getting worse. How am I supposed to arrange my tracks now?

Regular

Before it was as easy as click-dragging with your mouse to where you wanted it. Now it no longer seems to work. User functionality just keeps getting worse. How am I supposed to arrange my tracks now?

Bittencourt

Spotify Star

1270 Views

11 replies

0 likes

Windows
  • 1270 Views
  • 11 replies
  • 0 likes

Spotify displays an other language

Hi, Since Spotify 1.0 version, I have maybe the half of the Spotify UI displayed in English rather than in French, when I use older versions like 0.9.x this issue doen't occur.I tried modifying the language but it doesn't help. Anyone knows where the...

Visitor

Hi,   Since Spotify 1.0 version, I have maybe the half of the Spotify UI displayed in English rather than in French, when I use older versions like 0.9.x this issue doen't occur. I tried modi...

189 Views

0 replies

0 likes

Windows
  • 189 Views
  • 0 replies
  • 0 likes

Installation folder is empty

I had to uninstall and reinstall spotify as the browse feature was not working. Now I get error code 53. I reviewed the various solutions and tried to move the folder form appdata/roaming to my profile, but discovered the spotify download file in app...

Newbie

I had to uninstall and reinstall spotify as the browse feature was not working. Now I get error code 53. I reviewed the various solutions and tried to move the folder form appdata/roaming to my profi...

Dreadlord

Community Legend

1235 Views

1 replies

0 likes

Windows
  • 1235 Views
  • 1 replies
  • 0 likes

Most dumbass installer ever

It looks as if the forums are places where people come to give up on Spotify. How many years of experience do developers have to draw on, to ascend above sophomoric stupidity and respect best practices for how something as fundamental as software ins...

Casual Listener

It looks as if the forums are places where people come to give up on Spotify.   How many years of experience do developers have to draw on, to ascend above sophomoric stupidity and respect bes...

190 Views

0 replies

0 likes

Windows
  • 190 Views
  • 0 replies
  • 0 likes

Play count updatees

Hello, Does anyone know how regularly the play count for a track is updated? I know from private stats that a track of mine has many more plays than is currently displayed, and just wondered when the play count will show the true number? Thanks

Casual Listener

 Hello,   Does anyone know how regularly the play count for a track is updated? I know from private stats that a track of mine has many more plays than is currently displayed, and just wo...

186 Views

0 replies

0 likes

Windows
  • 186 Views
  • 0 replies
  • 0 likes

Share to FB Not Working

I am running Spotify version 1.0.43.123.g80176796 on my Windows 10 laptop. I have connected Spotify to my Facebook account. When I try to share songs to Facebook a small dialog comes up saying I am not connected to Facebook, when I am. Has anyone run...

Casual Listener

I am running Spotify version 1.0.43.123.g80176796 on my Windows 10 laptop. I have connected Spotify to my Facebook account. When I try to share songs to Facebook a small dialog comes up saying I...

Jacob

Community Legend

370 Views

3 replies

0 likes

Windows
  • 370 Views
  • 3 replies
  • 0 likes

Spotify will not play some local songs, even if they are in Spotify's database

Having backed Portraits' debut album Monad via Kickstarter, I have now recieved the digital version of the album. It should have been a joyous event. Instead, I am cursed with silence because spotify won't play any of the album tracks. There is no pr...

Casual Listener

Having backed Portraits' debut album Monad via Kickstarter, I have now recieved the digital version of the album. It should have been a joyous event. Instead, I am cursed with silence because spotify...

300 Views

0 replies

0 likes

Windows
  • 300 Views
  • 0 replies
  • 0 likes

playlist

My playlist contains 700 songs, as it says on my phone and tablet.On my laptop (Windows Vaio) on the other hand, it says it contains 699. Anyone knows why this is? Thanks,Rowan.

Casual Listener

My playlist contains 700 songs, as it says on my phone and tablet. On my laptop (Windows Vaio) on the other hand, it says it contains 699.  Anyone knows why this is?   Thanks, Rowan.

208 Views

0 replies

0 likes

Windows
  • 208 Views
  • 0 replies
  • 0 likes

Solved!! Windows app 1.0.44.100

Currently running Windows app 1.0.43.123.g80176796Click Help > About Spotify"A new version of Spotify is available (1.0.4.100) Click here to download"Click "Click here to download" linkMessage from step 3 disappearsNothing is downloaded & installer d...

Casual Listener

Currently running Windows app 1.0.43.123.g80176796 Click Help > About Spotify "A new version of Spotify is available (1.0.4.100) Click here to download" Click "Click here to download" link Mes...

ArtVandelay

Casual Listener

555 Views

2 replies

0 likes

Windows
  • 555 Views
  • 2 replies
  • 0 likes

Spotify Launcher doesn't show everything

Hello!Since the last update my Spotify Launcher just start but dont show anything, it's just a black screen with the options in the picture below...The options are in german, I am sry for that I hope u can help me to fix this problem.

Newbie

Hello! Since the last update my Spotify Launcher just start but dont show anything, it's just a black screen with the options in the picture below...The options are in german, I am sry for that 😉 ...

McLachlan

Roadie

337 Views

1 replies

0 likes

Windows
  • 337 Views
  • 1 replies
  • 0 likes

Accidentally removed soundtrack and don't remember it's name

Accidentally clicked on X and removed a track from "Your Music" generic playlist. The problem is that I haven't noticed what was the name of soundtrack. Is there a way to undelete it?

Casual Listener

Accidentally clicked on X and removed a track from "Your Music" generic playlist. The problem is that I haven't noticed what was the name of soundtrack. Is there a way to undelete it?

alex_lv

Casual Listener

610 Views

4 replies

0 likes

Windows
  • 610 Views
  • 4 replies
  • 0 likes

Customize Activity Tab

Hey there, is it possible to customise the activty tab so I can choose which friends activity I am seeing? I am using the latest spotify version my desktop computer (Windows 10). Thanks in advance

Newbie

Hey there,   is it possible to customise the activty tab so I can choose which friends activity I am seeing?   I am using the latest spotify version my desktop computer (Windows 10). &...

296 Views

0 replies

1 likes

Windows
  • 296 Views
  • 0 replies
  • 1 likes

Superuser Contribution Diamonds broke Spotify!

To explain this further, when the ad for Forevermark diamonds appeared my client broke. The ad says it is playing but I hear no audio and the ad does not complete. Instead it stops at 14 of 15 seconds. What is also perplexing is that whenever I chang...

Gig Goer

To explain this further, when the ad for Forevermark diamonds appeared my client broke. The ad says it is playing but I hear no audio and the ad does not complete. Instead it stops at 14 of 15 second...

Melody

Spotify

486 Views

3 replies

0 likes

Windows
  • 486 Views
  • 3 replies
  • 0 likes

Facebook sync? Discover Weekly? Help?

Where to begin. Lately, I've experienced several issues with Facebook and my Spotify account. I'll list them in bullet points:Discover Weekly is using an old profile picture that I haven't had since June, and despite disconnecting and reconnecting my...

Casual Listener

Where to begin. Lately, I've experienced several issues with Facebook and my Spotify account. I'll list them in bullet points: Discover Weekly is using an old profile picture that I haven't had sin...

AdamDuarte882

Casual Listener

335 Views

1 replies

0 likes

Windows
  • 335 Views
  • 1 replies
  • 0 likes