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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81201 Views

40 replies

68 likes

  • 81201 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776931 Views

503 replies

64 likes

  • 776931 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18289 Views

19 replies

5 likes

  • 18289 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

  • 2807 Views
  • 0 replies
  • 4 likes

Crash on startup

After today' update, spotify crashes on startup (specifically right after login). Steps to reproduce1. open spotify Windows 7, 64-bit, premium account, already tried all the re-installation troubleshooting. Works fine on my android phone.

Regular

After today' update, spotify crashes on startup (specifically right after login).   Steps to reproduce 1. open spotify     Windows 7, 64-bit, premium account, already tried all t...

sharp-spark

Roadie

1961 Views

11 replies

0 likes

Windows
  • 1961 Views
  • 11 replies
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Spotify instantly crashes following update

Windows Programs and Features reports that I have v1.0.44.100.ga60c0ce1 installed.I am running Windows 10. Using the UK version of Spotify. My Win7 work devices upgraded fine.Cannot uninstall, I get the error message "The uninstaller failed to start....

Roadie

Windows Programs and Features reports that I have v1.0.44.100.ga60c0ce1 installed. I am running Windows 10. Using the UK version of Spotify. My Win7 work devices upgraded fine. Cannot uninstall, I ...

sharp-spark

Roadie

803 Views

4 replies

0 likes

Windows
  • 803 Views
  • 4 replies
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Spotify wont start on Windows 8

I updated to latest Spotify, and now it refuse to start after logging in. The window opens for a second and then closes without any messages. I have tried to reinstall it several times and tried to make sure that there are no traces of the previous i...

Casual Listener

I updated to latest Spotify, and now it refuse to start after logging in. The window opens for a second and then closes without any messages. I have tried to reinstall it several times and tried to m...

sharp-spark

Roadie

443 Views

2 replies

0 likes

Windows
  • 443 Views
  • 2 replies
  • 0 likes

Solved!! Crossfade simply cuts to next song instead of fading in and out

As above, noticed that spotify no longer xfades starting these few days. Crossfading now simply cuts the end of the current track and jumps to the start of the next song instead of fading in and out like it usually does. Restart does not help, any ti...

Music Fan

As above, noticed that spotify no longer xfades starting these few days. Crossfading now simply cuts the end of the current track and jumps to the start of the next song instead of fading in and...

QuantumParadox

Music Fan

671 Views

4 replies

0 likes

Windows
  • 671 Views
  • 4 replies
  • 0 likes

Album Cover not working on my phone

Recently just added a song with a custom cover I added to it on my computer, and it displays fine on my computer, but when I play it on my phone it doesn't work. Anyone have any idea how to fix this problem?

Newbie

Recently just added a song with a custom cover I added to it on my computer, and it displays fine on my computer, but when I play it on my phone it doesn't work. Anyone have any idea how to fix this ...

265 Views

0 replies

0 likes

Windows
  • 265 Views
  • 0 replies
  • 0 likes

Solved!! Desktop Client Black Screen

Hello my spotify after the latest update has been launching with a black screen in the place of the browse pages and other content which involves pictures. The client still is able to display text and the names of songs if I play them but everything ...

Casual Listener

Hello my spotify after the latest update has been launching with a black screen in the place of the browse pages and other content which involves pictures. The client still is able to display text an...

VAL79

Regular

10801 Views

4 replies

0 likes

Windows
  • 10801 Views
  • 4 replies
  • 0 likes

Embedded Playlist Not Displaying All Tracks

I've got a 341 track playlist that I want to embed on my website. I've managed that, but it looks like the playlist is only displaying 200 tracks and no more. I can't find any resources that explain what the problem is or how to address it. Any thoug...

Casual Listener

I've got a 341 track playlist that I want to embed on my website. I've managed that, but it looks like the playlist is only displaying 200 tracks and no more. I can't find any resources that explain ...

287 Views

0 replies

0 likes

Windows
  • 287 Views
  • 0 replies
  • 0 likes

Explicit Tag Disappears When Selecting Multiple Tracks

When using ctrl + click to select multiple playlist tracks in Spotify for Windows, I noticed that the explicit tag becomes incredibly difficult to see for all but the most recently highlighted tracks. It looks like the shades of gray for the track hi...

Casual Listener

When using ctrl + click to select multiple playlist tracks in Spotify for Windows, I noticed that the explicit tag becomes incredibly difficult to see for all but the most recently highlighted tracks...

253 Views

0 replies

0 likes

Windows
  • 253 Views
  • 0 replies
  • 0 likes

Spotify desktop app thinks I'm in another country

Whenever I try to login to my account on the desktop app, it says "Your country does not match the one set in your profile... Error code: 408". I checked both my spotify profile and laptop settings and all are set to Australia which is where I am. Ho...

Casual Listener

Whenever I try to login to my account on the desktop app, it says "Your country does not match the one set in your profile... Error code: 408". I checked both my spotify profile and laptop settings a...

itu_

Community Legend

707 Views

3 replies

0 likes

Windows
  • 707 Views
  • 3 replies
  • 0 likes

Solved!! Local Files either not working or not appearing

Hey guys, so lately I've been having problems with the local files that I was trying to play in Spotify. I have an extra folder for the music I want to import to Spotify and I did put it as a source in Spotify itself. Some songs I put into the folder...

Casual Listener

Hey guys, so lately I've been having problems with the local files that I was trying to play in Spotify. I have an extra folder for the music I want to import to Spotify and I did put it as a source ...

itu_

Community Legend

2282 Views

3 replies

0 likes

Windows
  • 2282 Views
  • 3 replies
  • 0 likes

Songs Available on Desktop but Not Phone

I wasn't sure where else to post this but I've noticed that some songs are available on my desktop but not on my phone even when I've saved them. I am a premium user and they are not local tracks. (Ex. The Fire by Former Vandal is listed as unavailab...

Newbie

I wasn't sure where else to post this but I've noticed that some songs are available on my desktop but not on my phone even when I've saved them. I am a premium user and they are not local tracks. (E...

Nico

Community Legend

389 Views

1 replies

0 likes

Windows
  • 389 Views
  • 1 replies
  • 0 likes

Solved!! "New version, restart" endless loop

I am using the Windows desktop client.For now 2 days, the desktop client shows a blue bar with the message "Hallo. Wir haben eine neue Version von Spotify für Dich. *Jetzt neu starten* und die neue Version nutzen." roughly translated: "Hi, we have a ...

Newbie

I am using the Windows desktop client. For now 2 days, the desktop client shows a blue bar with the message "Hallo. Wir haben eine neue Version von Spotify für Dich. *Jetzt neu starten* und die neue...

MultyCrime

Newbie

1606 Views

1 replies

0 likes

Windows
  • 1606 Views
  • 1 replies
  • 0 likes

Solved!! Play all songs of an artist, not just the popular ones

Hello everyone This is driving me crazy... I'm sure there must be a solution to this. All I want to do is to select an artist (let's say Metallica for example) click on play and listen to all songs, but its only playing the 10 "popular" songs. I know...

Visitor

Hello everyone   This is driving me crazy... I'm sure there must be a solution to this. All I want to do is to select an artist (let's say Metallica for example) click on play and listen to al...

itu_

Community Legend

1324 Views

1 replies

0 likes

Windows
  • 1324 Views
  • 1 replies
  • 0 likes

HAVING PROBLEMS PLAYING SPOTIFY ON MY LAPTP

After a visit from Telenet yesterday and installing an extra "Access point" I thoughtmy problems were solved streaming Spotify from my laptop to the receiver. I have a brand new receiver with spotify connect. I thought that with spotify connect the r...

Casual Listener

After a visit from Telenet yesterday and installing an extra "Access point" I thought my problems were solved streaming Spotify from my laptop to the receiver. I have a brand new receiver with ...

hazesluk

Casual Listener

497 Views

3 replies

0 likes

Windows
  • 497 Views
  • 3 replies
  • 0 likes

Solved!! Year In Music

I know that around this time of 2015 Spotify released a personalized "Your Year In Music" which had things such as most played artist, first song played in 2015, and most played song. Is Spotify going to do this again this year? I loved seeing all th...

Casual Listener

I know that around this time of 2015 Spotify released a personalized "Your Year In Music" which had things such as most played artist, first song played in 2015, and most played song. Is Spotify goin...

MattSuda

Spotify Star

906 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Downloand button doesn't show on all playlists

Hi All, Is there a reason the download button only shows on some playlists? I am aware of the 3,333 song limit on 3 devices, which I have not reached (I am even assuming the the limit is combined for all 3 devices frather than per device). Also, the ...

Casual Listener

Hi All,   Is there a reason the download button only shows on some playlists?   I am aware of the 3,333 song limit on 3 devices, which I have not reached (I am even assuming the the lim...

330 Views

0 replies

0 likes

Windows
  • 330 Views
  • 0 replies
  • 0 likes

Friend activity without Facebook

It seems that the right sidebar in the Desktop App was updated recently. If I understand it correctly, I will not see friend activity unless I link to FB. Is this intentional? Is there any way around it?Thanks for your support!

Regular

It seems that the right sidebar in the Desktop App was updated recently. If I understand it correctly, I will not see friend activity unless I link to FB. Is this intentional? Is there any way around...

DerCookie87

Regular

6100 Views

4 replies

10 likes

Windows
  • 6100 Views
  • 4 replies
  • 10 likes

Copy paste titles

Hey spotify, do u know we are not all russians, and we do not own a russian keyboard / know hos to type russian ? So why the **bleep** cant u let us copy / past titles ? I found a great russsian playlist song of 500 songs that i wanna add to an youtu...

Casual Listener

Hey spotify, do u know we are not all russians, and we do not own a russian keyboard / know hos to type russian ?   So why the **bleep** cant u let us copy / past titles ?   I found a g...

itu_

Community Legend

2078 Views

1 replies

2 likes

Windows
  • 2078 Views
  • 1 replies
  • 2 likes

Not getting mails or phone notifications when someone follows me or my playlists

Hi, I was pretty bummed when i found it there's no way to see your followers (seems like a very basic feature?) but i turned on my notifications so i'd recieve E-Mails and phone notifcations whenever i got a new follower. As of now, i've recieved ove...

Casual Listener

Hi,   I was pretty bummed when i found it there's no way to see your followers (seems like a very basic feature?) but i turned on my notifications so i'd recieve E-Mails and phone notifcations...

356 Views

0 replies

1 likes

Windows
  • 356 Views
  • 0 replies
  • 1 likes

Local Files [New Computer] Retrieve from iPhone?

Is there anyway I can retrieve my local files from my old computer (broke) from my iPhone to my new computer? All the old songs are downloaded onto my phone in the playlist but are not on my new computer, so when I go to listen to them on my new one ...

Casual Listener

Is there anyway I can retrieve my local files from my old computer (broke) from my iPhone to my new computer? All the old songs are downloaded onto my phone in the playlist but are not on my new comp...

rektbyfraserr

Casual Listener

351 Views

1 replies

0 likes

Windows
  • 351 Views
  • 1 replies
  • 0 likes