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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2114 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151211 Views

83 replies

27 likes

  • 151211 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139531 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11301 Views

1 replies

6 likes

  • 11301 Views
  • 1 replies
  • 6 likes

Music in playlist lost

Hi Spotify I tried copying copying my stared list, since i've started a new premium account that isn't linked to Facebook, but when i wanted to copy my stared list, i missclicked ctrl + x, and ended up removing all tracks in the stared list, and now ...

Newbie

Hi Spotify   I tried copying copying my stared list, since i've started a new premium account that isn't linked to Facebook, but when i wanted to copy my stared list, i missclicked ctrl + x,...

MattSuda

Spotify Star

281 Views

1 replies

0 likes

Windows
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Spotify Connect fail

hi, for about a week now spotify has become incresingly more unstable. i keep getting a "cant play track the connection to spotify is lost" then it jumps to the next song, plays a few seconds or minutes then stops. the problem are the same on all dev...

Newbie

hi,   for about a week now spotify has become incresingly more unstable. i keep getting a "cant play track the connection to spotify is lost" then it jumps to the next song, plays a few seco...

MattSuda

Spotify Star

1232 Views

1 replies

0 likes

Windows
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UX bug in search box (desktop for windows)

The search input breaks standard behaviour. When we click a text field with pre-existing content, the content should be selected and we can start writing new input. Spotify initially do this, but when we focus in the search box it loads the search re...

Regular

The search input breaks standard behaviour. When we click a text field with pre-existing content, the content should be selected and we can start writing new input. Spotify initially do this, but whe...

418 Views

0 replies

0 likes

Windows
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How do I get Spotify to play in 5.1 Audio?

I bought new 5.1 speakers for my system which is Genius GX SW-G5.1 and I bought a sound card Creative Blaster Audigy Fx 5.1 but I can't get Spotify to play in 5.1. It is setup correctly and I have configured it in windows and all the speakers work an...

Newbie

I bought new 5.1 speakers for my system which is Genius GX SW-G5.1 and I bought a sound card Creative Blaster Audigy Fx 5.1 but I can't get Spotify to play in 5.1. It is setup correctly and I ha...

stefkicks

Newbie

100590 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

Proxyproblems

I have Windows 8.1 on my laptop and downloaded the app, but in boarding school I need to use the proxy for internet, the problem is that I can't even change the settings or anything because Spotify says that I am offline and doesn't even consider tha...

Newbie

I have Windows 8.1 on my laptop and downloaded the app, but in boarding school I need to use the proxy for internet, the problem is that I can't even change the settings or anything because Spotify s...

1615 Views

0 replies

0 likes

Windows
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"Show only complete albums" not working (Windows)

In my version of Spotify on my PC the filter function "Show only complete albums" in the album section isn't working. All albums, complete or not, are shown everytime.

Music Fan

In my version of Spotify on my PC the filter function "Show only complete albums" in the album section isn't working. All albums, complete or not, are shown everytime.

378 Views

0 replies

0 likes

Windows
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Radio station all of a sudden playing German music?

I don't know what happened, but I have a radio station based off Janus, an American Alternaive Metal band, and it's been working flawlessly till last weekend. It's only played songs in English up until then. Now all of a sudden, about 50-75% of the s...

Newbie

I don't know what happened, but I have a radio station based off Janus, an American Alternaive Metal band, and it's been working flawlessly till last weekend. It's only played songs in English up unt...

388 Views

0 replies

0 likes

Windows
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Solved!! Sharing to Feed

Hi! Should be a quick answer for somone, but when does the current song share to your spotify activity feed? Is it when the song starts playing or when the song ends. Cheers!

Casual Listener

Hi!   Should be a quick answer for somone, but when does the current song share to your spotify activity feed? Is it when the song starts playing or when the song ends.   Cheers! ...

MattSuda

Spotify Star

872 Views

3 replies

0 likes

Windows
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  • 3 replies
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Solved!! Play iTunes songs with spotify quality

Hey guys, I'm new with spotify and I have a question: Since my music in iTunes does not always have the best quality and correct covers and so on I would like to play the tracks from iTunes via Spotify. Like I want Spotify to look up the tracks and s...

Newbie

Hey guys,     I'm new with spotify and I have a question:   Since my music in iTunes does not always have the best quality and correct covers and so on I would like to play t...

MattSuda

Spotify Star

627 Views

1 replies

0 likes

Windows
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HOWTO: Spotify "party-mode" with trippy visuals from iTunes, WinAmp, MilkDrop, etc

This is not a question, I just wanted to share how I got this working so that I can use Spotify to play music on my laptop, while the secondary monitor plays visuals based on the Spotify output. The key is looping the output of Spotify back to the in...

Music Fan

This is not a question, I just wanted to share how I got this working so that I can use Spotify to play music on my laptop, while the secondary monitor plays visuals based on the Spotify output. Th...

aussieaubs

Casual Listener

14313 Views

2 replies

10 likes

Mac
Windows
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  • 2 replies
  • 10 likes

Added Date missing year

So I noticed that the Added Date no longer shows the year which is makes figuring out which songs were added last in a playlist that isn't yours. For example: Click ADDED once, last date "Wed Dec 3", click it again "Fri Dec 19"... lol. Is there a way...

Regular

So I noticed that the Added Date no longer shows the year which is makes figuring out which songs were added last in a playlist that isn't yours. For example: Click ADDED once, last date "Wed Dec...

1036 Views

0 replies

0 likes

Windows
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Song won't play depending on how it is referenced

Hi, I just wanted to share some odd behaviour I just noticed on my Windows Spotify client. Some time ago I had liked a song from a spotify radio stream, so Spotify added this song to my Liked from Radio playlist. So far all was normal, but while play...

Newbie

Hi,   I just wanted to share some odd behaviour I just noticed on my Windows Spotify client. Some time ago I had liked a song from a spotify radio stream, so Spotify added this song to my Li...

286 Views

0 replies

0 likes

Windows
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Desktop to Desktop Connect

I'm sitting here with my laptop in one corner of the room, and my PC is in the other corner connected to my speakers. Is it possible to use the Connect feature from the desktop client on my laptop to start playing songs on the desktop client of my PC...

Visitor

I'm sitting here with my laptop in one corner of the room, and my PC is in the other corner connected to my speakers.   Is it possible to use the Connect feature from the desktop client on m...

MattSuda

Spotify Star

415 Views

1 replies

0 likes

Windows
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  • 1 replies
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Messages and not seeing them

I don't know why it does this, but I have had people send me songs and I can only see the very most resent song that was sent. I can not go back and look at any of the history. Also if they sent more then one song, I don't get the others only the las...

Casual Listener

I don't know why it does this, but I have had people send me songs and I can only see the very most resent song that was sent.  I can not go back and look at any of the history.  Also if th...

MattSuda

Spotify Star

1438 Views

3 replies

0 likes

Windows
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  • 3 replies
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Solved!! Black screen when searchin an artist etc

When I search for an artist etc I only get a black (and sometimes white) screen where the result usually is shown (i.e. the main field of the screen). The same happens for the choices Start, Activity and Radio.... Most often the screen is only black,...

Casual Listener

When I search for an artist etc I only get a black (and sometimes white) screen where the result usually is shown (i.e. the main field of the screen).   The same happens for the choices Star...

OviiiOne

Community Legend

1350 Views

3 replies

0 likes

Windows
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False Number of Following Poeple (Profile)

Hello this problem is on every of my devices here we go Description a false number of poeple im following is displayed in my profile on every device. I unfollowed about 60 poeple a longer time ago but it didn't updated the number of poeple following....

Community Legend

Hello 🙂   this problem is on every of my devices 😉   here we go   Description a false number of poeple im following is displayed in my profile on every device. I unfoll...

369 Views

0 replies

0 likes

Windows
  • 369 Views
  • 0 replies
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Advertisements in foreign language

I have just re-installed spotify. It's working just fine, but my advertisments are all in some foreign language - Swedish or Norweigan maybe? My language settings are set to English. Can anyone shed some light on this?

Casual Listener

I have just re-installed spotify. It's working just fine, but my advertisments are all in some foreign language - Swedish or Norweigan maybe? My language settings are set to English. Can an...

physx420

Casual Listener

555 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Windows Mobile - Unable to find / download saved albums

This maybe an unbelievable stupid question but how in hell do you find your saved albums and download for offline playback? Surely there must be a way?

Newbie

This maybe an unbelievable stupid question but how in hell do you find your saved albums and download for offline playback? Surely there must be a way?

259 Views

0 replies

0 likes

Windows
  • 259 Views
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Where are the like buttons?

Hi there, Just wondering if I got this right. I read that you can "Like" tracks and that spotify will then play more tracks similar to the ones you "like" the problem is I can't find any like button in my desktop app. I have googled and searched ever...

Newbie

Hi there,   Just wondering if I got this right.   I read that you can "Like" tracks and that spotify will then play more tracks similar to the ones you "like"   the problem...

mamers

Casual Listener

41631 Views

20 replies

16 likes

  • 41631 Views
  • 20 replies
  • 16 likes