I had been using spotify with several google home devices for a few months with no problem.
It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my devices:
Harman Kardon Citation 500
Google home mini
It means when I use google assistant or any other app (tunein for radio, bluetooth on the speaker..) the volume is perfectly fine and loud. When I Switch to Spotify I have to double the volume level at least to get the same output...!
Harman Kardon support couldn't help me at all so I hope someone can give me a solution ?
I've try unplugging the speakers, factory reset... didn't work
Thank you !
PS: i'm not a native english speaker so I hope I was clear enough
Thanks for reporting this issue to us.
We’ve passed your info on to the relevant team, who are currently looking into it.
If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.
Could you also make sure to provide us with the following info, if you haven’t already: