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Users on the free service are unable to download podcasts

We've received reports from free users who are unable to download podcast episodes. Tapping the download icon results in an exclamation mark, indicating that the attempt failed.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We're happy to announce that this should now be fixed for everyone 😎 Just make sure you're running the latest version of Spotify.

 

If you're still having trouble, you can post a new thread in the relevant Help board here.

 

Cheers 🤘

Comments
Really---

Same issue as OP.

Android 10 in oppo a5 2020

Spotify 8.9.78.513

Was on 18 month previous version when problem began, then updated and didn't fix.

Podcasts affected: JRE, dark horse Bret Weinstein.

Not affected: Matt and Shane secret podcast

 

peachiethecat

I'm having an issue downloading podcasts.

Device: Samsung Galaxy S23

OS: Android 14

Spotify Version: 8.9.78.513

The podcasts affected are: Relay Podcast, The Citius Mag Podcast, Fuel For The Sole, Holley Fueled Nutrition Podcast, Fitter Faster & Happier, That Psyched Runner, and Female Athlete Nutrition. 

PJClearman

Phone: Samsung S21 FE

Android 14

Spotify Version 8.9.78.513

As many others have been reporting, starting three days ago I have been unable to download episodes from certain podcasts, getting the !. While others are completely unaffected. As some have mentioned, for whatever reason if I have "Download Audio only for Video Podcasts" turned OFF, then episodes can download with no problem.

Affected Podcasts: The Joe Rogan Experience, 

The Ben Shapiro Show,

The Check In (Joey Diaz)

The Lex Friedman Show

Actual Justice Warrior

The Comment Section with Brett Cooper

Among others I am forgetting at the moment. 

I have tried at length to find a solution with SpotifyCares on X, including clearing app data, cache, phone restart, re-installing the app, even having Spotify disconnect my account from my device due to a corrupted offline cache, then doing a clean re-install of the app, to no avail. I am hopeful and confident a solution can and will be found.

Gillsfan91

Android version 12

Spotify version 8.9.80.581

Applies to all episodes of podcasts that i am following and were not already downloaded onto my device before Friday. Specifically that is episodes on The Ringer NFL Show and The Ringer Fantasy Football Show feeds. 

Weirdly, I tried downloading episodes of 2 podcasts that I am not following, and they both downloaded with no issues.

h3t3r0

Plan

Free

Country

Czechia

Device

Google Pixel 6a

Galaxy Watch 4 Classic (PS1N), Model SM-R890

Operating System

Android version 14, Android security update August 1, 2024

One UI 5.0 Watch, Wear OS 4.0

 

Spotify version

Phone 8.9.78.513

Watch 8.9.80.572

Podcast I'm having issues with

identified on:
https://open.spotify.com/show/5gR07CxFDc0Ht9KOLjpUj0?si=bac9458c090943c9
tried on severeal more

 

Actions taken:

Clean reinstall several times - deleted cache, user data, then uninstalled (spotify folder was not present)

 

Identified on Friday October 4, 2024... currently persists

Really---

Update: Appears to be working now. All podcasts downloading.

Frozenblaze

Mine is fixed now, too.

cherrygromit

As of around yesterday afternoon, this seems to be working for me again

Yordan
Status changed to: Fixed

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We're happy to announce that this should now be fixed for everyone 😎 Just make sure you're running the latest version of Spotify.

 

If you're still having trouble, you can post a new thread in the relevant Help board here.

 

Cheers 🤘