Plan
Free
Country
United Kingdom
Device
iPhone 11
Operating System
iOS 14.3
My Question or Issue
This problem has been ongoing for a while so I’m not listening to much music anymore because of this.
Basically, whenever I’m trying to listen to the songs in my playlists, Spotify will randomly stop the music, and it will not show in the control centre or on the locked screen. The only way to resume listening it to open the app and press play. However it doesn’t continue where it left off, it will play the song from the beginning, which is really annoying.
I’ve tried clearing cache, restarting the app, reinstalled the app, restarting my phone, etc. But nothing has seemed to fix this. It happens with my phone only, not on any of my other devices. I’m at a loss on what I can do to fix this, any solution would be appreciated.
Hey everyone,
Thanks for reaching out in the Community about this!
We've merged a few threads together to keep you all in the loop and will pass on all the information gathered here to the right folks so this can be investigated.
We can see you've tried a few things already, but just to double-check you haven't missed out a step that might fix the issue, could you make sure that you have:
If all of the above checks out but the issue still persists, it'd be great if you could share with us the following information, if you haven't already:
We'll be keeping you updated here on any info we have to pass on so we'd suggest ensuring you've subscribed to this thread to stay up to speed. Also, don't forget to add your +VOTE.
Thanks!