This problem has been ongoing for a while so I’m not listening to much music anymore because of this.
Basically, whenever I’m trying to listen to the songs in my playlists, Spotify will randomly stop the music, and it will not show in the control centre or on the locked screen. The only way to resume listening it to open the app and press play. However it doesn’t continue where it left off, it will play the song from the beginning, which is really annoying.
I’ve tried clearing cache, restarting the app, reinstalled the app, restarting my phone, etc. But nothing has seemed to fix this. It happens with my phone only, not on any of my other devices. I’m at a loss on what I can do to fix this, any solution would be appreciated.
Thanks for reaching out in the Community about this!
We've merged a few threads together to keep you all in the loop and will pass on all the information gathered here to the right folks so this can be investigated.
We can see you've tried a few things already, but just to double-check you haven't missed out a step that might fix the issue, could you make sure that you have:
Are you able to reproduce this with another device or account?
The troubleshooting steps you've tried (eg. changing WiFi/3G/4G networks, restarting your device, setting the app Offline, disabled any battery saving or cache clearing app restrictions for Spotify etc)
Any screenshots or screen recording of what's happening would be very helpful - just make sure that there's no private/sensitive info displayed.
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