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Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Downtime 6th Nov: Issues updating Family plan address

We've been getting reports from users who are having issues updating the address registered on their Family plans.

Moderator

We've been getting reports from users who are having issues updating the address registered on their Family plans.

Maria

Moderator

666 Views

3 comments

0 likes

Premium family
Fixed
  • 666 Views
  • 3 comments
  • 0 votes

Downtime 5th Nov: Some Spotify webpages are not working

We're seeing reports that some are having issues accessing spotify.com and open.spotify.com.

Moderator

We're seeing reports that some are having issues accessing spotify.com and open.spotify.com.

Maria

Moderator

859 Views

3 comments

0 likes

Other
Fixed
  • 859 Views
  • 3 comments
  • 0 votes

Issues with Blends

We're getting reports of various issues affecting Blends. Users might be getting a very low number of songs or not seeing tracks they've listened to. In some instances, Blends stopped refreshing.

Moderator

We're getting reports of various issues affecting Blends. Users might be getting a very low number of songs or not seeing tracks they've listened to. In some instances, Blends stopped refreshing.

ISSLUNA

Newbie

10282 Views

14 comments

0 likes

Other
Fixed
  • 10282 Views
  • 14 comments
  • 0 votes

Downtime 4th Sept: Google services are down affecting Spotify

Some Google services seems to be down and we're seeing reports that Spotify users are having issues accessing the service - both on mobile and desktop devices.

Moderator

Some Google services seems to be down and we're seeing reports that Spotify users are having issues accessing the service - both on mobile and desktop devices.

Maria

Moderator

2564 Views

2 comments

0 likes

Other
Fixed
  • 2564 Views
  • 2 comments
  • 0 votes