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We've received reports from iOS users that Offline mode is automatically turning off when the app is closed and re-opened.
We've received reports from iOS users that Offline mode is automatically turning off when the app is closed and re-opened.
Newbie
15079 Views
40 comments
97 likes
Hey, We're seeing reports that finished podcast episodes are showing as unplayed.
Hey, We're seeing reports that finished podcast episodes are showing as unplayed.
Visitor
21467 Views
84 comments
92 likes
We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.
We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.
Newbie
13235 Views
31 comments
46 likes
Since there is no option to delete a song from an album, I hide them and actually I missed that feature from apple music. So there is a lot of hidden songs in my album catalogue and now they just suddenly start to play. Updates and new device didn’t ...
Since there is no option to delete a song from an album, I hide them and actually I missed that feature from apple music. So there is a lot of hidden songs in my album catalogue and now they just sud...
Newbie
56389 Views
220 comments
357 likes
Hey folks! We're aware of an issue with logging in on the Web Player which may also affect other related services. Payments might be affected as well.This is currently being looked into!
Hey folks! We're aware of an issue with logging in on the Web Player which may also affect other related services. Payments might be affected as well. This is currently being looked into! &nbs...
Newbie
4841 Views
5 comments
14 likes
We’ve received reports that users are having issues downloading podcast episodes (mainly with video) on their Android devices. The process seems to take a long time to complete and eventually fails.
We’ve received reports that users are having issues downloading podcast episodes (mainly with video) on their Android devices. The process seems to take a long time to complete and eventually fails. ...
Moderator
1128 Views
15 comments
3 likes
We've received reports from users unable to play songs from artists' popular songs list on the artist page when using the desktop app. The Web Player is unaffected.
We've received reports from users unable to play songs from artists' popular songs list on the artist page when using the desktop app. The Web Player is unaffected.
Moderator
2088 Views
13 comments
8 likes
Hey folks, We've received some reports that users are encountering an "Oops! Something went wrong. Please try again" error when attempting to access the 'Edit personal info' page (www.spotify.com/account/profile). The page does not load and the error...
Hey folks, We've received some reports that users are encountering an "Oops! Something went wrong. Please try again" error when attempting to access the 'Edit personal info' pag...
Moderator
239 Views
2 comments
1 likes
We've received reports that the On Repeat playlist is not updating for about a week and there's one report about Repeat Rewind.
We've received reports that the On Repeat playlist is not updating for about a week and there's one report about Repeat Rewind.
Casual Listener
17335 Views
44 comments
50 likes
We're receiving reports that the Volume slider/control from the Web Player isn't functioning correctly. For some users, sliding the volume up automatically adjusts the volume lower instead, and vice-versa. Reloading the Web Player page sets the volum...
We're receiving reports that the Volume slider/control from the Web Player isn't functioning correctly. For some users, sliding the volume up automatically adjusts the volume lower instead, and vice-...
Casual Listener
12100 Views
40 comments
28 likes
Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted In the meantime, make sure you've gone over everything that is listed here.Cheers!
Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted 🙂 In the meantime, make sure you'v...
Moderator
5069 Views
13 comments
10 likes
We’re receiving reports that Shared Playlists are not showing up in the Spotify Kids app. The issue is affecting multiple devices.
We’re receiving reports that Shared Playlists are not showing up in the Spotify Kids app. The issue is affecting multiple devices.
Newbie
8822 Views
58 comments
18 likes
We've seen reports that some users are having issues viewing Top Tracks on the Artist profile. Some also report that they're not able to view the Albums.
We've seen reports that some users are having issues viewing Top Tracks on the Artist profile. Some also report that they're not able to view the Albums.
Newbie
13184 Views
32 comments
23 likes
We're seeing reports that Creators are having issues signing in to http://creators.spotify.com/. Some might experience troubles with the login button and notice they're being looped back to the same page.
We're seeing reports that Creators are having issues signing in to http://creators.spotify.com/. Some might experience troubles with the login button and notice they're being looped ...
Moderator
4201 Views
2 comments
7 likes
Hey folks, We received some reports mentioning that the position on the playlists resets when navigating away from the app. This is currently Under investigation by internal teams.
Hey folks, We received some reports mentioning that the position on the playlists resets when navigating away from the app. This is currently Under investigation by internal teams.
Newbie
16191 Views
139 comments
10 likes
We're seeing reports that some users are having issues to accessing Manage your subscription on the account page.
We're seeing reports that some users are having issues to accessing Manage your subscription on the account page.
Newbie
2450 Views
10 comments
2 likes
Hey folks! You may have noticed that your Sound Capsules may not be updating properly! This is on our radar and it's being looked into
Hey folks! You may have noticed that your Sound Capsules may not be updating properly! This is on our radar and it's being looked into 🙂
Casual Listener
6129 Views
45 comments
2 likes
We've received reports from users who can't join Family/Duo plans. The error message "Address doesn't match" is displayed, even when entering the exact same address as the plan manager.
We've received reports from users who can't join Family/Duo plans. The error message "Address doesn't match" is displayed, even when entering the exact same address as the plan manager.
Moderator
17938 Views
30 comments
25 likes
We've been getting reports from users who are having issues updating the address registered on their Family plans.
We've been getting reports from users who are having issues updating the address registered on their Family plans.
Moderator
203 Views
3 comments
0 likes
We're seeing reports that some are having issues accessing spotify.com and open.spotify.com.
We're seeing reports that some are having issues accessing spotify.com and open.spotify.com.
Moderator
392 Views
3 comments
0 likes
