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Please see below the current ongoing issues which are under investigation.
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We've received reports that the latest Discover Weekly update contains only 3 songs. This occurs on all platforms.
We've received reports that the latest Discover Weekly update contains only 3 songs. This occurs on all platforms.
Moderator
5929 Views
15 comments
38 likes
Hey folks, we've received some reports that Your Library is empty on the web player. This is being investigated.
Hey folks, we've received some reports that Your Library is empty on the web player. This is being investigated.
Newbie
4434 Views
23 comments
36 likes
UKDeviceMacBook Air 10.14.2 / iPhone 6S 12.1.2 My Question or IssueUnable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speaker (Libratone Zipp Mini). Other podcasts / music work fine. I have tried various BBC Podca...
UK Device MacBook Air 10.14.2 / iPhone 6S 12.1.2 My Question or Issue Unable to stream BBC Podcast content from either the OS or IOS Spotify App's to a Wi-Fi speak...
Newbie
15066 Views
49 comments
36 likes
Hey folks, We've received some reports that the Listen Along feature on Discord isn't working. This is being investigated.
Hey folks, We've received some reports that the Listen Along feature on Discord isn't working. This is being investigated.
Moderator
27513 Views
59 comments
35 likes
Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source switching between different apple devices depending on which source em...
Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source s...
Casual Listener
27768 Views
35 comments
35 likes
My Question or Issue Ever since I started listening to the Daily Wellness mix in April, the songs barely have changed. I get a refresh on the podcasts every morning and evening, but 90% of the songs are the same day and night, just the order is chang...
My Question or Issue Ever since I started listening to the Daily Wellness mix in April, the songs barely have changed. I get a refresh on the podcasts every morning and evening, but 90% of the song...
Newbie
10720 Views
44 comments
30 likes
Hey, We're receiving reports from customers who purchase audiobooks top ups, but their listening time doesn't start over.
Hey, We're receiving reports from customers who purchase audiobooks top ups, but their listening time doesn't start over.
Moderator
4240 Views
11 comments
29 likes
We're receiving reports that the Volume slider/control from the Web Player isn't functioning correctly. For some users, sliding the volume up automatically adjusts the volume lower instead, and vice-versa. Reloading the Web Player page sets the volum...
We're receiving reports that the Volume slider/control from the Web Player isn't functioning correctly. For some users, sliding the volume up automatically adjusts the volume lower instead, and vice-...
Casual Listener
9731 Views
40 comments
28 likes
Hey folks! We’ve been receiving reports that there is a total black screen for plan managers when they access the 'Manage Members' tab from the 'Account Overview' page.
Hey folks! We’ve been receiving reports that there is a total black screen for plan managers when they access the 'Manage Members' tab from the 'Account Overview' page.
Moderator
6413 Views
38 comments
28 likes
Upon opening the PS4 quick menu, it doesn't display the Liked songs list. It only shows the playlists in the library.
Upon opening the PS4 quick menu, it doesn't display the Liked songs list. It only shows the playlists in the library.
Newbie
7978 Views
25 comments
26 likes
Hey folks!We're getting reports that accessing the song menu (3-dot menu) on NPV is causing the app to crash on iOS devices. This is being looked into.
Hey folks! We're getting reports that accessing the song menu (3-dot menu) on NPV is causing the app to crash on iOS devices. This is being looked into.
Moderator
14231 Views
69 comments
25 likes
We've received reports from users who can't join Family/Duo plans. The error message "Address doesn't match" is displayed, even when entering the exact same address as the plan manager.
We've received reports from users who can't join Family/Duo plans. The error message "Address doesn't match" is displayed, even when entering the exact same address as the plan manager.
Moderator
14599 Views
30 comments
25 likes
Hey folks!We're seeing reports that the Android app is crashing. This seems to affect Android 14 devices mostly. Some users are also seeing an error message upon opening the app.
Hey folks! We're seeing reports that the Android app is crashing. This seems to affect Android 14 devices mostly. Some users are also seeing an error message upon opening the app.
Moderator
7116 Views
35 comments
24 likes
We've seen reports that some users are having issues viewing Top Tracks on the Artist profile. Some also report that they're not able to view the Albums.
We've seen reports that some users are having issues viewing Top Tracks on the Artist profile. Some also report that they're not able to view the Albums.
Newbie
10193 Views
32 comments
23 likes
We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.
We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.
Newbie
2555 Views
22 comments
22 likes
We're getting reports of intermittent issues with the email verification process on Spotify for Developers' website. Spotify is already investigating it internally and working on a fix. Please, give us more information about the steps you're taking a...
We're getting reports of intermittent issues with the email verification process on Spotify for Developers' website. Spotify is already investigating it internally and working on a fix. Please, ...
Spotify Star
10076 Views
81 comments
21 likes
We've received reports from Windows users who are getting a black screen when trying to watch videos in full screen mode on the desktop app.
We've received reports from Windows users who are getting a black screen when trying to watch videos in full screen mode on the desktop app.
Newbie
7941 Views
44 comments
20 likes
We’re receiving reports that Shared Playlists are not showing up in the Spotify Kids app. The issue is affecting multiple devices.
We’re receiving reports that Shared Playlists are not showing up in the Spotify Kids app. The issue is affecting multiple devices.
Newbie
6956 Views
58 comments
18 likes
We've received reports that the Now Playing bar is hiding the very bottom release in an artist's discography. When users scroll down the discography, they can't see the last entry as it's covered by the Now Playing bar.
We've received reports that the Now Playing bar is hiding the very bottom release in an artist's discography. When users scroll down the discography, they can't see the last entry as it's covered by ...
Newbie
3869 Views
23 comments
17 likes
We've received reports that random podcast episodes appear as followed and are automatically downloaded for some users.
We've received reports that random podcast episodes appear as followed and are automatically downloaded for some users.
Moderator
5122 Views
18 comments
17 likes
