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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

58578 Views

7 replies

4 likes

  • 58578 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

bradstreetfarmer

Casual Listener

37899 Views

212 replies

18 likes

Other
  • 37899 Views
  • 212 replies
  • 18 likes

Superuser Contribution Singleplay of podcasts

This is an issue report rather than an idea: When playing a podcast it often replays again to the end automatically. The player doesn't show any progress during the second pass. This differs between podcasts, and I notice it more on American ones tha...

Music Fan

This is an issue report rather than an idea:   When playing a podcast it often replays again to the end automatically. The player doesn't show any progress during the second pass. This differs...

papasmurph

Music Fan

44 Views

2 replies

0 likes

  • 44 Views
  • 2 replies
  • 0 likes

Superuser Contribution Live events doesn't show recommended artists

PlanPremiumCountryUS My Question or IssueOn both Android Mobile, as well as desktop, when I look at my live events tab i cant find anything for recommended artists .. is the lack of showing concerts for artists i listen to a new feature or is this a ...

Casual Listener

  Plan Premium Country US   My Question or Issue On both Android Mobile, as well as desktop, when I look at my live events tab i cant find anything for recommended artists .. is the ...

Novy

Moderator

25 Views

1 replies

0 likes

Other
  • 25 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing 'Liked songs' playlist on Xbox

DeviceXbox series S My Question or IssueWhenever I use Spotify through the Xbox guide, my liked songs are missing from my recently played and isn't an option to select

Newbie

Device Xbox series S   My Question or Issue Whenever I use Spotify through the Xbox guide, my liked songs are missing from my recently played and isn't an option to select

Novy

Moderator

197 Views

1 replies

0 likes

  • 197 Views
  • 1 replies
  • 0 likes

Podcasts, Ads, and Spotify Jam

PlanPremiumCountryU.S.Device(iPhone 16 Plus) (Android) My Question or IssueI am in a Jam with someone else, we are attempting to listen to a podcast together. The podcast itself has ads recorded into the episode itself. When the episode starts, I am ...

Newbie

  Plan Premium Country U.S. Device (iPhone 16 Plus) (Android)   My Question or Issue I am in a Jam with someone else, we are attempting to listen to a podcast together. The podcast...

Billy-J

Spotify Star

45 Views

1 replies

0 likes

Other
  • 45 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Web player live events location selector shows KM for radius instead of miles for US

PlanPremiumCountryUnited StatesDeviceWindows PCOperating SystemWindows 11 Pro 24H2 My Question or IssueThe new venue tracking feature shows radius from city in kilometers instead of miles for me in the US.

Gig Goer

Plan Premium Country United States Device Windows PC Operating System Windows 11 Pro 24H2   My Question or Issue The new venue tracking feature shows radius from city in kilometers ins...

Novy

Moderator

36 Views

1 replies

0 likes

Other
  • 36 Views
  • 1 replies
  • 0 likes

Audiobook Does Not Play

PlanPremiumCountryUSADeviceiPhone Spotify App (newest version), Chrome Web Player Mac OS My Question or IssueI am listening to "We Are Legion (We Are Bob): Bobiverse, Book 1" by Dennis Taylor. Narrated by Ray Porter (not the AI version). Now, when I ...

Casual Listener

Plan Premium Country USA Device iPhone Spotify App (newest version), Chrome Web Player Mac OS   My Question or Issue I am listening to "We Are Legion (We Are Bob): Bobiverse, Book 1" by ...

grojoh

Casual Listener

77 Views

4 replies

0 likes

Other
  • 77 Views
  • 4 replies
  • 0 likes

Superuser Contribution 20 albums limit on Tesla

PlanPremiumCountryItalyDeviceTesla Model 3My Question or IssueIt’s been ages since Tesla has had a limit of 20 albums per artist.For example, if I listen to an artist with a long career like Alice Cooper, only the last 20 albums are listed on the art...

Regular

Plan Premium Country Italy Device Tesla Model 3 My Question or Issue It’s been ages since Tesla has had a limit of 20 albums per artist. For example, if I listen to an artist with a long care...

Eni

Moderator

61 Views

1 replies

0 likes

Other
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Why does my computer crash when I open the Spotify web player?

using chromebook. crashes after the same video each time. an airing your dirty laundry video then nothing works. destroyed my first computer this is a new one but same issue. What can I do?

Visitor

using chromebook. crashes after the same video each time. an airing your dirty laundry video then nothing works. destroyed my first computer this is a new one but same issue. What can I do?

Novy

Moderator

48 Views

1 replies

0 likes

  • 48 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify pausing after exactly 31 seconds, & Opera GX problems.

PlanFreeCountryAustraliaDeviceMacbook Air M4Operating SystemmacOS TahoeMy Question or IssueSpotify pauses any song after 31 seconds. If i continue to play, it will pause after another 31 seconds I have already signed out of any other sessions and tri...

Casual Listener

Plan Free Country Australia Device Macbook Air M4 Operating System macOS Tahoe My Question or Issue Spotify pauses any song after 31 seconds. If i continue to play, it will pause after anoth...

Takenxc

Casual Listener

72 Views

2 replies

0 likes

Music
  • 72 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android TV][Podcasts] Playback on Android TV not working with most podcasts

PlanPremium StudentCountryGermanyDeviceTCL Smart TV ProOperating SystemAndroid TV 12 My Question or IssueI tried for a few months now to listen to Podcasts on my Android TV and every single episode gets skipped immediately. It does not seem to affect...

Regular

Plan Premium Student Country Germany Device TCL Smart TV Pro Operating System Android TV 12   My Question or Issue I tried for a few months now to listen to Podcasts on my Android TV a...

Eni

Moderator

69 Views

4 replies

0 likes

TV
  • 69 Views
  • 4 replies
  • 0 likes

Superuser Contribution Search in "Add to playlist" menu not working

Android: Pixel 10XL After completing the latest update (beta user), I can no longer search through my playlists when adding a song to playlists. I have over 300 playlists, and playlist organization in Spotify is already a complete mess so it takes a ...

Casual Listener

Android: Pixel 10XL   After completing the latest update (beta user), I can no longer search through my playlists when adding a song to playlists. I have over 300 playlists, and playlist org...

ukon

Casual Listener

160 Views

9 replies

0 likes

Other
  • 160 Views
  • 9 replies
  • 0 likes

que podcast not working correctly multiple times same podcast

Dear Spotify Ik have some bug problems in Spotify When is want to play a podcast that is in ny que, than the que doesnot get reset so i get to listen again to the same podcast and sometimes when is play a podcast the que disappears and is see 3 times...

Casual Listener

Dear Spotify  Ik have some bug problems in Spotify  When is want to play a podcast that is in ny que, than the que doesnot get reset so i get to listen again to the same podcast and...

66 Views

0 replies

0 likes

  • 66 Views
  • 0 replies
  • 0 likes

Spotify connect wont recognise wifi device anymore. Found kind a fix.

So, recently my sony str-dn1050 disappeared for device list. Nothing works to get it back. As i wont change devices needed to find way to make it work. So first need to check is device is found in network. Use wifi man apk, scan, and see if it found ...

Regular

So, recently my sony str-dn1050 disappeared for device list.   Nothing works to get it back.  As i wont change devices needed to find way to make it work. So first need to check is dev...

105 Views

0 replies

0 likes

Connect
  • 105 Views
  • 0 replies
  • 0 likes

Superuser Contribution Help - High School Yearbook

I have seen several questions, but no definitive answers. All of the questions and answers are several years old too. What is the process for a high school yearbook to use the Spotify logo for playlists in our yearbook?

Casual Listener

I have seen several questions, but no definitive answers. All of the questions and answers are several years old too. What is the process for a high school yearbook to use the Spotify logo for playli...

Novy

Moderator

79 Views

1 replies

0 likes

Other
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution equalizer

the equalizer crashes all the time, it crashes when I change songs, when I rewind the song, when I play something in another app and go back to Spotify, fix it

Newbie

the equalizer crashes all the time, it crashes when I change songs, when I rewind the song, when I play something in another app and go back to Spotify, fix it

Einssv

Regular

153 Views

2 replies

0 likes

  • 153 Views
  • 2 replies
  • 0 likes

why can't i listen to one song on my I phone and somethin else on my computer or other device

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei Phone 16 premium windows why can't i listen to different songs on diff

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i Phone...

Amay

Spotify Star

162 Views

1 replies

0 likes

  • 162 Views
  • 1 replies
  • 0 likes

menage a trois

Me salió una liga de ticket master para el concierto del grupo en el teatro de la ciudad esperanza iris y resulta que no se trata de la banda. Es otra cosa, una propuesta que no tiene nada que ver con el grupo pero se llama igual. ¿Cómo es posible qu...

Newbie

Me salió una liga de ticket master para el concierto del grupo en el teatro de la ciudad esperanza iris y resulta que no se trata de la banda. Es otra cosa, una propuesta que no tiene nada que ver co...

Billy-J

Spotify Star

141 Views

1 replies

0 likes

  • 141 Views
  • 1 replies
  • 0 likes

Spotify has turned into annoying thing to get rid off

Usin premium plan for 9 years and tomorrow probably is my last day using this app. Congrats you have totally broke perfect app! Im using this app only because is easy to connect to devices using Spotify connect Second: two auto playlists in week. I d...

Regular

Usin premium plan for 9 years and tomorrow probably is my last day using this app.  Congrats you have totally broke perfect app!  Im using this app only because is easy to connect to devic...

159 Views

0 replies

0 likes

  • 159 Views
  • 0 replies
  • 0 likes

Superuser Contribution SERVICIO

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

143 Views

1 replies

0 likes

  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skip after a minute when using Spotify Connect in Lossless on LG soundbar

Hi everyone. I have a Premium plan and have had the lossless option enabled for about a week. I have a Redmi 13 Pro+ 5G and the latest version of Spotify from the Play Store. It works perfectly when I use Spotify Connect in lossless quality. I use th...

Regular

Hi everyone. I have a Premium plan and have had the lossless option enabled for about a week. I have a Redmi 13 Pro+ 5G and the latest version of Spotify from the Play Store. It works perfectly...

Rikson

Casual Listener

673 Views

18 replies

2 likes

LG Soundar
lossless
spotify connect
  • 673 Views
  • 18 replies
  • 2 likes