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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

34988 Views

94 replies

26 likes

  • 34988 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

johnnythesecond

Visitor

2767776 Views

38 replies

153 likes

Other
  • 2767776 Views
  • 38 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

PrincessUnlucky

Casual Listener

201761 Views

212 replies

117 likes

  • 201761 Views
  • 212 replies
  • 117 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Kam23

Casual Listener

70771 Views

302 replies

26 likes

Other
  • 70771 Views
  • 302 replies
  • 26 likes

Superuser Contribution Your Episodes playlist has ghost episodes that I can't remove

PlanPremiumCountryUnited StatesDeviceiPhone 14 Pro and Desktop App on Macbook ProOperating SystemiOS 26.1 and MacOS Tahoe 26.1 My Question or IssueThe "Your Episodes" podcast playlist is driving me crazy!! I have no episodes downloaded, nothing added...

Newbie

Plan Premium Country United States Device iPhone 14 Pro and Desktop App on Macbook Pro Operating System iOS 26.1 and MacOS Tahoe 26.1   My Question or Issue The "Your Episodes" podcast...

Sharftuck

Casual Listener

2504 Views

6 replies

3 likes

Other
  • 2504 Views
  • 6 replies
  • 3 likes

Superuser Contribution Volume 3dB lower on Yamaha RX-V685 Spotify Connect

PlanPremiumCountryPortugalDeviceYamah RX-V685Operating SystemN/A My Question or IssueThis amp has native Spotify Connect capability. Whenever i select the amp as the output, the volume of the music is about 3dB quieter than other sources: the amp's C...

Casual Listener

Plan Premium Country Portugal Device Yamah RX-V685 Operating System N/A   My Question or Issue This amp has native Spotify Connect capability. Whenever i select the amp as the output, ...

Dessi

Moderator

40 Views

3 replies

0 likes

Connect
Other
  • 40 Views
  • 3 replies
  • 0 likes

Superuser Contribution Fix broken Studio playlist creation

Studio is definitely alpha material.It can supposedly create playlists, but every time it tries to add a track, at first it hallucinates that it did successfully, but the playlist remains empty. If I challenge it, it realizes there was an issue addin...

Casual Listener

Studio is definitely alpha material. It can supposedly create playlists, but every time it tries to add a track, at first it hallucinates that it did successfully, but the playlist remains empty.&nb...

Ivelina

Moderator

211 Views

4 replies

0 likes

  • 211 Views
  • 4 replies
  • 0 likes

Superuser Contribution Android app crashes after playing podcast

PlanPremium DuoCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid 12 My Question or IssueWhen I play a downloaded podcast episode the entire app crashes and closes within approximately 30 seconds of playing. Occurs with both video and audio...

Casual Listener

Plan Premium Duo Country Canada Device Samsung Galaxy S10 Operating System Android 12   My Question or Issue When I play a downloaded podcast episode the entire app crashes and closes ...

AlejaR

Moderator

66 Views

5 replies

0 likes

Samsung
  • 66 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lossless not available on BMW Spotify app

hello. I have a premium subscription and I am able to listen to Lossless quality on my headphones and my Bose home smart speaker. however, I am not able to enable lossless quality in my BMW’s native Spotify app. When I try to change the quality, it r...

Casual Listener

hello. I have a premium subscription and I am able to listen to Lossless quality on my headphones and my Bose home smart speaker.  however, I am not able to enable lossless quality in my BM...

robot_features

Casual Listener

6987 Views

23 replies

1 likes

Other
  • 6987 Views
  • 23 replies
  • 1 likes

Superuser Contribution No longer able to stream to Google home devices with Chromecast Audio set as "Default music speaker"

Plan: premiumCountry: USADevice: Google Nest Audio, Google Home Minis, Google Chromecast Audio Hello Community,I have multiple Google home devices distributed around my house. They're all on the same network, as is my Android phone and my Google Chro...

Regular

Plan: premium Country: USA Device: Google Nest Audio, Google Home Minis, Google Chromecast Audio   Hello Community, I have multiple Google home devices distributed around my house. They're ...

Old-Big

Casual Listener

22283 Views

43 replies

0 likes

  • 22283 Views
  • 43 replies
  • 0 likes

Superuser Contribution Autoplay issue: algorithm changed?

PlanPremiumCountryPortugalDeviceIphone 14 and PCOperating SystemiOS and Windows My Question or IssueHi! For some time now i've noticed a major shift in my autoplay that has really been impacting my experience negatively. Up until a few months ago, I ...

Casual Listener

Plan Premium Country Portugal Device Iphone 14 and PC Operating System iOS and Windows   My Question or Issue Hi! For some time now i've noticed a major shift in my autoplay that has r...

Iva

Moderator

26 Views

1 replies

0 likes

Other
  • 26 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keep Filters and Scroll Position When Returning to "What's New"

When browsing What's New with the music-only filter applied, tapping into a release and then going back resets both the filter and the scroll position. This forces users to reapply filters and scroll from the top, which breaks the flow. Preserving th...

Regular

When browsing What's New with the music-only filter applied, tapping into a release and then going back resets both the filter and the scroll position. This forces users to reapply filters and scroll...

lucideyez

Regular

1548 Views

9 replies

1 likes

  • 1548 Views
  • 9 replies
  • 1 likes

Superuser Contribution Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to.   Each time I go to listen to a podcast, it opens up immediat...

PrincessUnlucky

Casual Listener

201761 Views

212 replies

117 likes

  • 201761 Views
  • 212 replies
  • 117 likes

Solved!!Superuser Contribution You've discovered a premium feature

I have premium. I shouldn't be seeing this message. It's also incredibly condescending to people who don't have premium. "This is a premium feature" or "you need to purchase premium to use this feature" or greying it out altogether so that people kno...

Newbie

I have premium.  I shouldn't be seeing this message.   It's also incredibly condescending to people who don't have premium.  "This is a premium feature" or "you need to purchase prem...

Iva

Moderator

61462 Views

17 replies

3 likes

  • 61462 Views
  • 17 replies
  • 3 likes

Solved!!Superuser Contribution Can't remove podcast from "your shows"

So I've had this issue for a while. If you take a look at the picture, you can see that when I'm on my homepage, the first thing that pops up is the "ASMR with Amouranth" podcast.First of all. I do not listen to podcasts and not plan on ever doing th...

Casual Listener

So I've had this issue for a while. If you take a look at the picture, you can see that when I'm on my homepage, the first thing that pops up is the "ASMR with Amouranth" podcast. First of all. I ...

acvig

Newbie

484276 Views

625 replies

823 likes

Other
  • 484276 Views
  • 625 replies
  • 823 likes

Solved!!Superuser Contribution Spotify Top 50 Canada Has Three New Entries, But Those Three New Entries Were Also Yesterdays Newest

PlanPremiumCountryBritish Columbia, CanadaDevice(iPhone 13)Operating System(iOS 26.6) My Question or IssueYesterday when I checked the Spotify Top 50 Canada Charts on August 18, 2026, it showed the 3 new entries as Sweater Weather, Noble, and Orbiter...

Regular

  Plan Premium Country British Columbia, Canada Device (iPhone 13) Operating System (iOS 26.6)   My Question or Issue Yesterday when I checked the Spotify Top 50 Canada Charts on...

Thanek

Regular

57 Views

2 replies

0 likes

Music
  • 57 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to sort podcasts on web player?

Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list. Can not figure out how to sort by date or by what...

Visitor

Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list...

Sbbuts

Casual Listener

11691 Views

17 replies

8 likes

  • 11691 Views
  • 17 replies
  • 8 likes

Superuser Contribution Jam randomly stopping across all connected devices

When I host a jam, it will randomly stop playing for my friend, and if she hosts one, it will randomly stop playing for me. It could happen within 10 minutes, or it could happen within 2 hours. Neither of us pause the jam.

Regular

When I host a jam, it will randomly stop playing for my friend, and if she hosts one, it will randomly stop playing for me. It could happen within 10 minutes, or it could happen within 2 hours. Neith...

deenkirama22

Newbie

4805 Views

4 replies

0 likes

Other
  • 4805 Views
  • 4 replies
  • 0 likes

Superuser Contribution Album name missing from three-dot menu on Android

Album name missing from three-dot menu on AndroiPlan: Free/PremiumCountry: SwitzerlandDevice: Android phoneOperating System: Android 16Spotify Version: 9.1.58.1567My Question or Issue:Since yesterday/today, the album name has disappeared from the thr...

Casual Listener

Album name missing from three-dot menu on Androi Plan: Free/Premium Country: Switzerland Device: Android phone Operating System: Android 16 Spotify Version: 9.1.58.1567 My Question or Issue: S...

Joan

Moderator

301 Views

3 replies

1 likes

Other
  • 301 Views
  • 3 replies
  • 1 likes

Superuser Contribution Korngold Adventures of Robin Hood Love Scene wrong orchestra!

PlanPremiumCountryUSADeviceSamsung Android and laptopOperating System My Question or IssueMy father was a huge fan of Erich Wolfgang Korngold, and so am I and my two daughters. We know the soundtrack for The Adventures of Robin Hood OST inside and ou...

Newbie

Plan Premium Country USA Device Samsung Android and laptop Operating System     My Question or Issue My father was a huge fan of Erich Wolfgang Korngold, and so am I and my two da...

Dessi

Moderator

26 Views

1 replies

0 likes

Music
  • 26 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reclamação sobre publicidade no plano Premium e falta de suporte

Abri esta reclamação porque considero um absurdo que, mesmo sendo assinante do plano Premium, ainda sou exposto a propagandas. Quando assinei o serviço, entendi que o diferencial do plano era justamente a experiência sem anúncios. No entanto, recente...

Visitor

Abri esta reclamação porque considero um absurdo que, mesmo sendo assinante do plano Premium, ainda sou exposto a propagandas. Quando assinei o serviço, entendi que o diferencial do plano era justame...

Yordan

Moderator

605 Views

3 replies

1 likes

  • 605 Views
  • 3 replies
  • 1 likes

JBL Authentics L16 Old Firmware File Needed

Hey!I recently bought a JBL Authentics L16 speaker and have a problem with the firmware upgrade that enables spotify connect. There is a thread from 2015 that i can't reply in, so i'm opening a new one.I have the spotify firmware file but need the ol...

Casual Listener

Hey! I recently bought a JBL Authentics L16 speaker and have a problem with the firmware upgrade that enables spotify connect. There is a thread from 2015 that i can't reply in, so i'm opening a...

jizou

Visitor

475 Views

3 replies

0 likes

Other
  • 475 Views
  • 3 replies
  • 0 likes

Superuser Contribution Explicit Filter Turns On Regularly

PlanPremiumCountryUSDevicePixel 8Operating SystemAndroid 16My Question or IssueThe explicit filter seems to turn back on every time the app updates. The switch itself stays off but explicit content gets blocked. The only way to fix it is turn the swi...

Regular

Plan Premium Country US Device Pixel 8 Operating System Android 16 My Question or Issue The explicit filter seems to turn back on every time the app updates. The switch itself stays off but ...

Paula_Vi

Moderator

453 Views

9 replies

0 likes

Other
  • 453 Views
  • 9 replies
  • 0 likes

Superuser Contribution One specific podcasts is not playing on Alexa Echo Dot (Gen 4.), everything else is playing

I can listen to every podcast and music except suddenly the podcast Blue Moon Fritz Rbb stopped working. https://open.spotify.com/show/2l7OIkf63wOWX3tTl5XXeZ No matter if I start the podcast via Spotify connect from phone or via voice command.It look...

Newbie

I can listen to every podcast and music except suddenly the podcast Blue Moon Fritz Rbb stopped working.   https://open.spotify.com/show/2l7OIkf63wOWX3tTl5XXeZ    No matter if I st...

Joan

Moderator

65 Views

1 replies

0 likes

Other
  • 65 Views
  • 1 replies
  • 0 likes