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Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

beverlyhills

Newbie

162929 Views

188 replies

99 likes

  • 162929 Views
  • 188 replies
  • 99 likes

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Even7steven

Casual Listener

163805 Views

17 replies

6 likes

  • 163805 Views
  • 17 replies
  • 6 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Robighost01

Visitor

64425 Views

281 replies

24 likes

Other
  • 64425 Views
  • 281 replies
  • 24 likes

Superuser Contribution Locked Out of Prompted Playlists

PlanPremiumCountryUSADeviceAllOperating SystemAll My Question or IssueI seem to have locked myself out of the Prompted Playlists feature. Although it was originally working and I created several playlists, I now receive a message that I've reached th...

Casual Listener

Plan Premium Country USA Device All Operating System All   My Question or Issue I seem to have locked myself out of the Prompted Playlists feature. Although it was originally working a...

SoulCaptain

Casual Listener

1443 Views

8 replies

2 likes

Other
  • 1443 Views
  • 8 replies
  • 2 likes

Superuser Contribution podcasts not playing in spotify jam

PlanPremiumCountryUnited states of america Deviceiphone 16 Operating Systemios 26.5 My Question or Issuefor months i’ve been listening to a hybrid of music and podcasts with my boyfriend in spotify jam since december, recently starting a week ago, i ...

Casual Listener

  Plan Premium Country United states of america  Device iphone 16  Operating System ios 26.5   My Question or Issue for months i’ve been listening to a hybrid of music ...

onyxuniverse_

Casual Listener

88 Views

4 replies

0 likes

Music
  • 88 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Podcast episodes disappearing out of nowhere

PlanPremiumCountryCanadaDeviceLG VelvetOperating SystemAndroid 13My Question or IssueSince about a week ago podcast episodes have been disappearing. Once, I opened a playlist and ALL of the episodes faded away right in front of me, leaving the playli...

Casual Listener

Plan Premium Country Canada Device LG Velvet Operating System Android 13 My Question or Issue Since about a week ago podcast episodes have been disappearing. Once, I opened a playlist and AL...

lars_j

Visitor

3509 Views

5 replies

0 likes

Other
  • 3509 Views
  • 5 replies
  • 0 likes

Superuser Contribution Volvo sensus - Blank Home tab

PlanPremium CountrySweden DeviceVolvo XC90 2022Operating SystemSensus My Question or IssueA few days ago my Home tab in my XC90 got blank. I can see it loading, then nothing. Everything else works except the Home tab. I have tried both logging out, a...

Casual Listener

Plan Premium   Country Sweden   Device Volvo XC90 2022 Operating System Sensus   My Question or Issue A few days ago my Home tab in my XC90 got blank. I can see it load...

CCAC

Casual Listener

109 Views

8 replies

0 likes

Other
  • 109 Views
  • 8 replies
  • 0 likes

Superuser Contribution Currently Playing Area

PlanPremiumDevice1 device is iPhone and the other is android. My Question or IssueDoes anyone know what would cause this? I noticed this a few days ago. My 13 year old daughter uses the account. When I click on the green phone icon it shows me her ph...

Newbie

Plan Premium Device 1 device is iPhone and the other is android.   My Question or Issue Does anyone know what would cause this? I noticed this a few days ago. My 13 year old daughter uses ...

Vasil

Moderator

36 Views

1 replies

1 likes

Other
  • 36 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution does clearing the cache affect my spotify wrapped

the cache takes up so much space on my phone so i want to delete it but i don’t know if it will affect my spotify wrapped

Visitor

the cache takes up so much space on my phone so i want to delete it but i don’t know if it will affect my spotify wrapped

patrick96

Visitor

23034 Views

4 replies

0 likes

  • 23034 Views
  • 4 replies
  • 0 likes

Superuser Contribution Bug: Users can appear in your recent activity even if you don't follow them.

This also happens on the chats. I don't want to see users on my screen that i don't even follow Add an option to remove them from the lists.

Newbie

This also happens on the chats. I don't want to see users on my screen that i don't even follow   Add an option to remove them from the lists.

AlejaR

Moderator

51 Views

1 replies

0 likes

  • 51 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify playlists not interactive in Volvo XC90 2026 (Android Automotive OS 5.0.5)

Dear Support Team, I would like to report a persistent issue affecting the Spotify application in my vehicle.Volvo XC90 2026 (Android Automotive OS 5.0.5) Environment: Vehicle: Volvo XC90 (model year 2026) System: Android Automotive OS 5.0.5 Spotify ...

Regular

Dear Support Team, I would like to report a persistent issue affecting the Spotify application in my vehicle.Volvo XC90 2026 (Android Automotive OS 5.0.5)   Environment: Vehicle: Volvo...

Zoltan4

Regular

469 Views

7 replies

0 likes

Other
  • 469 Views
  • 7 replies
  • 0 likes

Superuser Contribution Discord Status not updating when using Sonos

When I start a new Spotify session via the web or desktop app my Discord status will show the correct song playing. Once the track changes Discord status does not update. If I either open a new spotoify session via the Desktop or Web app the status w...

Regular

When I start a new Spotify session via the web or desktop app my Discord status will show the correct song playing. Once the track changes Discord status does not update. If I either open a new spoto...

bratatatat

Casual Listener

4537 Views

12 replies

5 likes

  • 4537 Views
  • 12 replies
  • 5 likes

Superuser Contribution podcast start halfway

PlanPremiumCountryNetherlands DeviceiPhone 15Operating SystemIos 18.5 My Question or IssueOn ios app as well as during carplay, when going from one podcast episode to the next one in the queue (either by pressing next or just due to auto play of next...

Visitor

Plan Premium Country Netherlands   Device iPhone 15 Operating System Ios 18.5   My Question or Issue On ios app as well as during carplay, when going from one podcast episode to ...

AlejaR

Moderator

2114 Views

13 replies

1 likes

  • 2114 Views
  • 13 replies
  • 1 likes

Superuser Contribution 'made for you' playlists not working on garmin

PlanPremiumCountryUkDeviceSamsung galaxy s23Operating SystemAndroid 15 (i think?) My Question or Issue'made for you' playlists list as 0 songs. Other playlists work fine as do podcasts. I've signed out, in, reinstalled the app, reset my phone, cleare...

Newbie

Plan Premium Country Uk Device Samsung galaxy s23 Operating System Android 15 (i think?)   My Question or Issue 'made for you' playlists list as 0 songs. Other playlists work fine as d...

Rfilip

Casual Listener

15521 Views

64 replies

10 likes

Samsung
  • 15521 Views
  • 64 replies
  • 10 likes

Solved!!Superuser Contribution Music Pausing Randomly

I have premium and all my songs downloaded, but my songs will just randomly pause every few seconds. I'm able to unpause them immediately but it's very annoying.

Visitor

I have premium and all my songs downloaded, but my songs will just randomly pause every few seconds. I'm able to unpause them immediately but it's very annoying.

420th

Visitor

164454 Views

72 replies

12 likes

  • 164454 Views
  • 72 replies
  • 12 likes

Superuser Contribution Recently Played won't load

PlanPremiumCountryCADeviceSamsung Galaxy S8Operating SystemOne UI 1.0, Android Pie My Question or IssueWhen I tap Recents, it won't load and it gives me an error: Something went wrong, Have another go? I uninstalled and reinstalled the app and the pr...

Roadie

Plan Premium Country CA Device Samsung Galaxy S8 Operating System One UI 1.0, Android Pie   My Question or Issue When I tap Recents, it won't load and it gives me an error: Someth...

MattL_2

Visitor

10019 Views

29 replies

2 likes

  • 10019 Views
  • 29 replies
  • 2 likes

Superuser Contribution Mix Edit and Transitions

PlanPremiumCountry Device(iPhone 15 and Macbook 202Operating System(iOS My Question or IssueAs an "amateur," user - I love to make mixes for a big dance party I have. I was so excited by the new Mix feature, and to use it to have a more seamless mix....

Casual Listener

    Plan Premium Country   Device (iPhone 15 and Macbook 202 Operating System (iOS     My Question or Issue As an "amateur," user  - I love to make mixes for...

Minty71

Visitor

1248 Views

5 replies

1 likes

  • 1248 Views
  • 5 replies
  • 1 likes

Superuser Contribution Skipping Forward When Opening an App

PlanPremiumDeviceNothing 3 PhoneOperating SystemAndroid 16My Question or IssueHi all! For the last few months I've been having trouble with Spotify songs skipping forward a few seconds whenever I open an app. The worst offender is texting by SMS, whi...

Casual Listener

Plan Premium Device Nothing 3 Phone Operating System Android 16 My Question or Issue Hi all! For the last few months I've been having trouble with Spotify songs skipping forward a few seconds ...

Ivelina

Moderator

46 Views

1 replies

0 likes

  • 46 Views
  • 1 replies
  • 0 likes

discover Weekly becoming AI spam

For a couple of week, my discover weekly playlist moved from great proposal with always golden nuggets inside to insane boring AI sound. Am I alone and do I need to move to deezer?

Newbie

For a couple of week, my discover weekly playlist moved from great proposal with always golden nuggets inside to insane boring AI sound. Am I alone and do I need to move to deezer?

Djspot66

Newbie

175 Views

3 replies

2 likes

  • 175 Views
  • 3 replies
  • 2 likes

Superuser Contribution Issues with uploading asset to Spotify Canvas, that fits the spec sheet.

iPhone / MacOS(iPhone 11, iPhone 13 Pro)Operating System(iOS 15.6, macOS Monterey.)BrowserFirefox, Google Chrome, Safari I'm having general issues with uploading Spotify CanvasHello, I'm working as a Content Manager for a record label - and we have a...

Visitor

iPhone / MacOS (iPhone 11, iPhone 13 Pro) Operating System (iOS 15.6, macOS Monterey.) Browser Firefox, Google Chrome, Safari   I'm having general issues with uploading Spotify Canva...

masonite

Visitor

24056 Views

25 replies

13 likes

Sony
  • 24056 Views
  • 25 replies
  • 13 likes

Superuser Contribution Podcast playback skips after a few seconds

PlanFree and PremiumCountryJapanDeviceNothing phone (3a) liteOperating SystemAndroid 16 and Nothing OS 4.1 My Question or Issue**Issue description:**- When playing the podcast linked below, playback skips forward after just a few seconds.- The amount...

Music Fan

Plan Free and Premium Country Japan Device Nothing phone (3a) lite Operating System Android 16 and Nothing OS 4.1   My Question or Issue **Issue description:** - When playing the podc...

Ivelina

Moderator

58 Views

1 replies

0 likes

  • 58 Views
  • 1 replies
  • 0 likes