Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
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Start a topicI am an American Premium user. When I go into my music feed, the DJ card is not there.
i saw that everyone can make their room on site but i can’t there’s only errors
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
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Plan Premium Country United States Device iPhone 14 Pro and Desktop App on Macbook Pro Operating System iOS 26.1 and MacOS Tahoe 26.1 My Question or Issue The "Your Episodes" podcast...
Sharftuck
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6 replies
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Plan Premium Country Portugal Device Yamah RX-V685 Operating System N/A My Question or Issue This amp has native Spotify Connect capability. Whenever i select the amp as the output, ...
Dessi
Moderator
40 Views
3 replies
0 likes
Studio is definitely alpha material.It can supposedly create playlists, but every time it tries to add a track, at first it hallucinates that it did successfully, but the playlist remains empty. If I challenge it, it realizes there was an issue addin...
Casual Listener
Studio is definitely alpha material. It can supposedly create playlists, but every time it tries to add a track, at first it hallucinates that it did successfully, but the playlist remains empty.&nb...
Ivelina
Moderator
211 Views
4 replies
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PlanPremium DuoCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid 12 My Question or IssueWhen I play a downloaded podcast episode the entire app crashes and closes within approximately 30 seconds of playing. Occurs with both video and audio...
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Plan Premium Duo Country Canada Device Samsung Galaxy S10 Operating System Android 12 My Question or Issue When I play a downloaded podcast episode the entire app crashes and closes ...
AlejaR
Moderator
66 Views
5 replies
0 likes
hello. I have a premium subscription and I am able to listen to Lossless quality on my headphones and my Bose home smart speaker. however, I am not able to enable lossless quality in my BMW’s native Spotify app. When I try to change the quality, it r...
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hello. I have a premium subscription and I am able to listen to Lossless quality on my headphones and my Bose home smart speaker. however, I am not able to enable lossless quality in my BM...
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Plan: premiumCountry: USADevice: Google Nest Audio, Google Home Minis, Google Chromecast Audio Hello Community,I have multiple Google home devices distributed around my house. They're all on the same network, as is my Android phone and my Google Chro...
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Plan: premium Country: USA Device: Google Nest Audio, Google Home Minis, Google Chromecast Audio Hello Community, I have multiple Google home devices distributed around my house. They're ...
Old-Big
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22283 Views
43 replies
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PlanPremiumCountryPortugalDeviceIphone 14 and PCOperating SystemiOS and Windows My Question or IssueHi! For some time now i've noticed a major shift in my autoplay that has really been impacting my experience negatively. Up until a few months ago, I ...
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Plan Premium Country Portugal Device Iphone 14 and PC Operating System iOS and Windows My Question or Issue Hi! For some time now i've noticed a major shift in my autoplay that has r...
Iva
Moderator
26 Views
1 replies
0 likes
When browsing What's New with the music-only filter applied, tapping into a release and then going back resets both the filter and the scroll position. This forces users to reapply filters and scroll from the top, which breaks the flow. Preserving th...
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lucideyez
Regular
1548 Views
9 replies
1 likes
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Casual Listener
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediat...
PrincessUnlucky
Casual Listener
201761 Views
212 replies
117 likes
I have premium. I shouldn't be seeing this message. It's also incredibly condescending to people who don't have premium. "This is a premium feature" or "you need to purchase premium to use this feature" or greying it out altogether so that people kno...
Newbie
I have premium. I shouldn't be seeing this message. It's also incredibly condescending to people who don't have premium. "This is a premium feature" or "you need to purchase prem...
Iva
Moderator
61462 Views
17 replies
3 likes
So I've had this issue for a while. If you take a look at the picture, you can see that when I'm on my homepage, the first thing that pops up is the "ASMR with Amouranth" podcast.First of all. I do not listen to podcasts and not plan on ever doing th...
Casual Listener
So I've had this issue for a while. If you take a look at the picture, you can see that when I'm on my homepage, the first thing that pops up is the "ASMR with Amouranth" podcast. First of all. I ...
acvig
Newbie
484276 Views
625 replies
823 likes
PlanPremiumCountryBritish Columbia, CanadaDevice(iPhone 13)Operating System(iOS 26.6) My Question or IssueYesterday when I checked the Spotify Top 50 Canada Charts on August 18, 2026, it showed the 3 new entries as Sweater Weather, Noble, and Orbiter...
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Thanek
Regular
57 Views
2 replies
0 likes
Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list. Can not figure out how to sort by date or by what...
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Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list...
Sbbuts
Casual Listener
11691 Views
17 replies
8 likes
When I host a jam, it will randomly stop playing for my friend, and if she hosts one, it will randomly stop playing for me. It could happen within 10 minutes, or it could happen within 2 hours. Neither of us pause the jam.
Regular
When I host a jam, it will randomly stop playing for my friend, and if she hosts one, it will randomly stop playing for me. It could happen within 10 minutes, or it could happen within 2 hours. Neith...
deenkirama22
Newbie
4805 Views
4 replies
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Album name missing from three-dot menu on AndroiPlan: Free/PremiumCountry: SwitzerlandDevice: Android phoneOperating System: Android 16Spotify Version: 9.1.58.1567My Question or Issue:Since yesterday/today, the album name has disappeared from the thr...
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Album name missing from three-dot menu on Androi Plan: Free/Premium Country: Switzerland Device: Android phone Operating System: Android 16 Spotify Version: 9.1.58.1567 My Question or Issue: S...
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301 Views
3 replies
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Dessi
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1 replies
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Abri esta reclamação porque considero um absurdo que, mesmo sendo assinante do plano Premium, ainda sou exposto a propagandas. Quando assinei o serviço, entendi que o diferencial do plano era justamente a experiência sem anúncios. No entanto, recente...
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Abri esta reclamação porque considero um absurdo que, mesmo sendo assinante do plano Premium, ainda sou exposto a propagandas. Quando assinei o serviço, entendi que o diferencial do plano era justame...
Yordan
Moderator
605 Views
3 replies
1 likes
Hey!I recently bought a JBL Authentics L16 speaker and have a problem with the firmware upgrade that enables spotify connect. There is a thread from 2015 that i can't reply in, so i'm opening a new one.I have the spotify firmware file but need the ol...
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Hey! I recently bought a JBL Authentics L16 speaker and have a problem with the firmware upgrade that enables spotify connect. There is a thread from 2015 that i can't reply in, so i'm opening a...
jizou
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475 Views
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Paula_Vi
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453 Views
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I can listen to every podcast and music except suddenly the podcast Blue Moon Fritz Rbb stopped working. https://open.spotify.com/show/2l7OIkf63wOWX3tTl5XXeZ No matter if I start the podcast via Spotify connect from phone or via voice command.It look...
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I can listen to every podcast and music except suddenly the podcast Blue Moon Fritz Rbb stopped working. https://open.spotify.com/show/2l7OIkf63wOWX3tTl5XXeZ No matter if I st...
Joan
Moderator
65 Views
1 replies
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