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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Heartrose
  • Newbie
  • 4796 Views
  • 33 replies
  • 6 likes
  • Other
  • 4796 Views
  • 33 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18640 Views
  • 9 replies
  • 2 likes
  • Other
  • 18640 Views
  • 9 replies
  • 2 likes

[Logitech UE Smart Radio] Premium account required?

Hi, Since Spotify is now free for cellphones and tablets, I want to know if the same will apply to the Logitech UE. I've just acquired one and didn't expect the Premium account would be necessary, but then thought that perhaps Logitech hasn't adapted...

  • Newbie
  • Hi, Since Spotify is now free for cellphones and tablets, I want to know if the same will apply to the Logitech UE. I've just acquired one and didn't expect the Premium account would be necessary, ...
  • Joe
  • Community Legend
  • 691 Views
  • 1 replies
  • 0 likes
  • 691 Views
  • 1 replies
  • 0 likes

Solved!! Spotify download for WP8

Hi, I have been for a while in Finland and subscribed as Unlimited user, still using it, but living in Romania. Also my phone is in a romanian provider network. I'd like to have my Spotify also on my phone, how could that be possible? I couldnt downl...

  • Music Fan
  • Hi, I have been for a while in Finland and subscribed as Unlimited user, still using it, but living in Romania. Also my phone is in a romanian provider network. I'd like to have my Spotify also ...
  • Peter__
  • Community Legend
  • 949 Views
  • 9 replies
  • 0 likes
  • WP 8
  • 949 Views
  • 9 replies
  • 0 likes

Login Failed mispelled or changed password

My spotify account kept crashing so I logged out, and now I can no longer log in. I created my account through Facebook and everytime I try to log in through Facebook it says "Maybe you've changed or mispelled your password" and I know I haven't. I h...

  • Casual Listener
  • My spotify account kept crashing so I logged out, and now I can no longer log in. I created my account through Facebook and everytime I try to log in through Facebook it says "Maybe you've changed or...
  • Peter__
  • Community Legend
  • 418 Views
  • 3 replies
  • 0 likes
  • Other
  • 418 Views
  • 3 replies
  • 0 likes

does spotify use BlackberryInternetService (BIS) on blackberry?

Iv got unlimited BIS on my blackberry 9320, I also have the latest version of spotify. How can I make it use BIS rather than 2G/3G

  • Newbie
  • Iv got unlimited BIS on my blackberry 9320, I also have the latest version of spotify. How can I make it use BIS rather than 2G/3G
  • Peter__
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • BB10
    Other
  • 398 Views
  • 1 replies
  • 0 likes

Spotify Free Mobile Streaming Help?

Hey guys, I just installed spotify on my Windows Phone 8 device after receiving an email from spotify about free mobile with restrictions. However, it keeps saying that im on a 2 day trial, so how do I avail of this service after the trial period has...

  • Newbie
  • Hey guys,                     I just installed spotify on my Windows Phone 8 device after receiving an email from spotify about free mobile ...
  • Peter__
  • Community Legend
  • 488 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 488 Views
  • 1 replies
  • 0 likes

Solved!! [WP8] App not available for download in the Hungarian windows phone store

Hi! Spotify just lunched in Hungary, and I'm very interested in trying out every feature, but I can't the download the windows phone app, because it's not available in my region. I own Nokia Lumia 820 device with the latest wp8 OS updates. Any inform...

  • Casual Listener
  • Hi!   Spotify just lunched in Hungary, and I'm very interested in trying out every feature, but I can't the download the windows phone app, because it's not available in my region. I own Nok...
  • Peter__
  • Community Legend
  • 1613 Views
  • 5 replies
  • 1 likes
  • WP 8
  • 1613 Views
  • 5 replies
  • 1 likes

Windows Phone 8 app for Slovakia

I'm unable to install Spotify on my phone. Say's "Not supported in my country" however web access is working. Thanks

  • Newbie
  • I'm unable to install Spotify on my phone. Say's "Not supported in my country" however web access is working. Thanks
  • PaulosV
  • Newbie
  • 358 Views
  • 3 replies
  • 0 likes
  • 358 Views
  • 3 replies
  • 0 likes

Streaming Spotify to Wireless Speaker

My wireless speaker works perfectly with my laptop. However, when I try to listen to Spotify through the speaker via my laptop, Spotify pauses. Without the speaker Spotify plays as normal. Spotify on my phone via the speaker works perfectly well, so ...

  • Casual Listener
  • My wireless speaker works perfectly with my laptop.  However, when I try to listen to Spotify through the speaker via my laptop, Spotify pauses.  Without the speaker Spotify plays as normal...
  • Joe
  • Community Legend
  • 6868 Views
  • 4 replies
  • 0 likes
  • 6868 Views
  • 4 replies
  • 0 likes

Can't connect my sonos device.

on the sonos box, i can connect if i use my username and FB password but each time i try to play a spotify item, it says the account information is not valid. i have tried removing and readding the forums say i should have a option to create a device...

  • Newbie
  • on the sonos box, i can connect if i use my username and FB password but each time i try to play a spotify item, it says the account information is not valid. i have tried removing and readding &nb...
  • Timmymacyo
  • Newbie
  • 1703 Views
  • 6 replies
  • 0 likes
  • 1703 Views
  • 6 replies
  • 0 likes

free spotify not working

I have finished a free trial of Spotify which i started before i got my windows phone. When given the choice between free sky sports and Spotify i opted for Spotify. Now that my initial trial has finished i should still have free Spotify but do not. ...

  • Newbie
  • I have finished a free trial of Spotify which i started before i got my windows phone. When given the choice between free sky sports and Spotify i opted for Spotify. Now that my initial trial has fin...
  • Peter__
  • Community Legend
  • 685 Views
  • 2 replies
  • 0 likes
  • Other
  • 685 Views
  • 2 replies
  • 0 likes

Cannot enter curled bracket in password field on Philips TV

I have { and } in my Spotify password but it seems to be impossible to choose this character from the on-screen keyboard on my Philips TV 55PFL7008S. Is this a bug or is there a way of entering these in some other way? I know that it is possible to e...

  • Casual Listener
  • I have { and } in my Spotify password but it seems to be impossible to choose this character from the on-screen keyboard on my Philips TV 55PFL7008S. Is this a bug or is there a way of entering these...
  • Joe
  • Community Legend
  • 311 Views
  • 3 replies
  • 0 likes
  • 311 Views
  • 3 replies
  • 0 likes

[WP8] Bluetooth (connection) issues

I primarily use Spotify Premium on my Lumia 920 connect via bluetooth to by car (Mazda 3). Issues I have seen are: 1. Spotify is not able to play songs when connected to my car especially if I had previously used it to play in the car and I had turne...

  • Newbie
  •   I primarily use Spotify Premium on my Lumia 920 connect via bluetooth to by car (Mazda 3).  Issues I have seen are: 1. Spotify is not able to play songs when connected to my car ...
  • Keesmeis
  • Newbie
  • 3348 Views
  • 15 replies
  • 3 likes
  • 3348 Views
  • 15 replies
  • 3 likes

What about testing pages on the newest version of safari browsers ?

Could not post in bugs, so i thought it was just an idea https://www.spotify.com/fr/2013/ Safari Version 6.1. So disapointing that such a big team does not handle such a mainstream browser Not to be taken care about ?

  • Casual Listener
  • Could not post in bugs, so i thought it was just an idea   https://www.spotify.com/fr/2013/ Safari Version 6.1. So disapointing that such a big team does not handle such a mainstream ...
  • Marco
  • Community Legend
  • 445 Views
  • 3 replies
  • 0 likes
  • 445 Views
  • 3 replies
  • 0 likes

[WP8] Feature request - fast scrolling

Not a direct bug, but a serious lack of feature: Fast scrolling in playlist like in the Android version. I have a playlist with 1500 songs in, and I spend over a minute just to scroll down to the bottom.. Also need to be able to fast forward in songs...

  • Casual Listener
  • Not a direct bug, but a serious lack of feature: Fast scrolling in playlist like in the Android version. I have a playlist with 1500 songs in, and I spend over a minute just to scroll down to the...
  • wakojako49
  • Casual Listener
  • 2151 Views
  • 4 replies
  • 7 likes
  • 2151 Views
  • 4 replies
  • 7 likes

Solved!! [Lumia 1520] Does not play or sync - No Connection Available

I have upgraded my phones to the new Lumia 1520, and loving it for the most part. However, Spotify is only useful to log in and "see" my playlists. I cannot sync for offline nor can I even play when on LTE or Wifi. I am a Premium user, and this is ve...

  • Regular
  • I have upgraded my phones to the new Lumia 1520, and loving it for the most part. However, Spotify is only useful to log in and "see" my playlists. I cannot sync for offline nor can I even play when ...
  • Peter__
  • Community Legend
  • 2209 Views
  • 14 replies
  • 0 likes
  • WP 8
  • 2209 Views
  • 14 replies
  • 0 likes

where is the spotify section on my Facebook personal account??

Hi there,I can't see where the spotify section is on my facebook personal page. My spotify account says it's conected to facebook but it doesn't show on my page. Help?Thanks, Felipe

  • Newbie
  • Hi there, I can't see where the spotify section is on my facebook personal page. My spotify account says it's conected to facebook but it doesn't show on my page. Help? Thanks, Felipe
  • Peter__
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Re: Spotify stops playing after a few songs

I recently got an update from Spotify on my Windows 8.1 and now after a few songs or skipping a few songs Spotify stops playing. When i close Spotify and open it it works again for a few songs and then it stops playing again... These days there are s...

  • Music Fan
  • I recently got an update from Spotify on my Windows 8.1 and now after a few songs or skipping a few songs Spotify stops playing. When i close Spotify and open it it works again for a few songs and ...
  • Joe
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

crashes on windows phone 8

any fixes to the crashing problem when trying to get to playlists on windows phone 8?

  • Visitor
  • any fixes to the crashing problem when trying to get to playlists on windows phone 8?
  • user-removed
  • Not applicable
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

Samsung ID2 error TV

Issue description: I have a Samsung UE46F8000 and some times I get an ID2 error when searching for music. What I tried: I have the latest available App from the Samsung Store. I have the latest available Firmware on the television. Reset the televisi...

  • Music Fan
  • Issue description: I have a Samsung UE46F8000 and some times I get an ID2 error when searching for music.   What I tried: I have the latest available App from the Samsung Store. I have...
  • 1205 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 1205 Views
  • 0 replies
  • 0 likes