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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61083 Views

7 replies

4 likes

  • 61083 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38492 Views

215 replies

19 likes

Other
  • 38492 Views
  • 215 replies
  • 19 likes

Solved!!Superuser Contribution I paid for podcaster feature but content remains locked

PlanPremiumCountryCzech RepublicDevice(iPhone 13, Macbook Pro)Operating SystemN/A My Question or IssueI decided to unlock premium content from my fav podcaster (Vojta Zizka investicni podcast). I clicked on the "locker" image, got redirected to "podc...

Newbie

Plan Premium Country Czech Republic Device (iPhone 13, Macbook Pro) Operating System N/A   My Question or Issue I decided to unlock premium content from my fav podcaster (Vojta Zizka i...

Jemima12

Visitor

1232 Views

3 replies

0 likes

Chromecast
Other
  • 1232 Views
  • 3 replies
  • 0 likes

Superuser Contribution Date issue in recently played/history list

PlanPremiumCountryIndia DeviceRedmi Note 9 pro maxOperating SystemAndroid 12 with MIUI global 14.0.2 My Question or IssueIn recently played/history tab, the list shows song listed under a date they are played on. This list is correct for TODAY and YE...

Newbie

Plan Premium Country India   Device Redmi Note 9 pro max Operating System Android 12 with MIUI global 14.0.2   My Question or Issue In recently played/history tab, the list shows...

kylexmccarthy

Regular

1491 Views

4 replies

2 likes

  • 1491 Views
  • 4 replies
  • 2 likes

Streaming Live on Spotify.

I am not sure if this has been asked before or where it is needs to be, but I was wondering: how do you stream live on Spotify, if possible? We have a list that plays as a podcast, but we also have an hour per week that is live from a radio station. ...

Newbie

I am not sure if this has been asked before or where it is needs to be, but I was wondering: how do you stream live on Spotify, if possible? We have a list that plays as a podcast, but we also have a...

mauve_minnow

Roadie

340 Views

1 replies

1 likes

Other
  • 340 Views
  • 1 replies
  • 1 likes

Superuser Contribution my songs are stopping and pausing for a few seconds and not playing through

When I play a song it does not play through but pauses for a few seconds then carries on playing. Even if I play it directly from your online platform it is not working properly.

Visitor

When I play a song it does not play through but pauses for a few seconds then carries on playing. Even if I play it directly from your online platform it is not working properly.

Dian

Spotify Legend

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is firetv not playing spotify?

I have a FireTV and I downloaded Spotify. It will load the app but won't produce any sound. It's not muted and not the speakers because I can hear Youtube just fine. I've already updated my TV, updated Spotify, uninstalled and reinstalled Spotify, tr...

Casual Listener

I have a FireTV and I downloaded Spotify. It will load the app but won't produce any sound. It's not muted and not the speakers because I can hear Youtube just fine. I've already updated my TV, updat...

TheAD29999

Casual Listener

336 Views

2 replies

2 likes

  • 336 Views
  • 2 replies
  • 2 likes

Podcasts are not working on Mobile App

Hi Everyone! I encountered a problem! I changed my subscription from Individual Premium to Student Premium. After changing my plan, podcasts are not showing or playing on Mobile App, but they work fine on Desktop. What's the problem?

Casual Listener

Hi Everyone! I encountered a problem!   I changed my subscription from Individual Premium to Student Premium. After changing my plan, podcasts are not showing or playing on Mobile App, but the...

Billy-J

Spotify Star

486 Views

3 replies

0 likes

  • 486 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts constantly stop/won't play

PlanPremiumCountryUnited StatesDevicewebplayer and desktop appOperating SystemWindows My Question or IssueI cannot for the life of me get a podcast to just play on the webplay or on the desktop app. I am not connected to a VPN. I have cleared my cach...

Casual Listener

Plan Premium Country United States Device webplayer and desktop app Operating System Windows   My Question or Issue I cannot for the life of me get a podcast to just play on the webpla...

MihailY

Moderator

372 Views

3 replies

0 likes

Other
  • 372 Views
  • 3 replies
  • 0 likes

Problem when switching between Spotify Connect devices

PlanPremiumCountryUKDevice(Sonos One, Alexa) Hi. When playing music on one device (Sonos Connect or phone), then switching to another (Sonos One), I can see in the Spotify app that Spotify Connect has switched to the new speakers and it shows music a...

Newbie

Plan Premium Country UK Device (Sonos One, Alexa)   Hi. When playing music on one device (Sonos Connect or phone), then switching to another (Sonos One), I can see in the Spotify app that...

381 Views

0 replies

1 likes

Sonos
  • 381 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify loads very slow and frequently freezes

For some reason, Spotify has become slow, and often freezes. Frequently, I have to start the app or program again. The device doesn't matter. It happens on the laptop, the smartphone ánd the tablet. The (not old) tablet often just gives a black scree...

Music Fan

For some reason, Spotify has become slow, and often freezes. Frequently, I have to start the app or program again.   The device doesn't matter. It happens on the laptop, the smartphone ánd the...

AlejaR

Moderator

1043 Views

3 replies

0 likes

Samsung
  • 1043 Views
  • 3 replies
  • 0 likes

Superuser Contribution u guys play 2 **bleep**ing 30 min adverts in a row

making me watch 2 30 min ads in a row wth bro fix your app its pointkess if u doing that then u **bleep** song which isnt on my playlist

Visitor

making me watch 2 30 min ads in a row wth bro fix your app its pointkess if u doing that then u **bleep** song which isnt on my playlist

Vasil

Moderator

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Connect to WiFi and wake device" when trying to use Alexa speaker group

PlanPremiumCountryUSADeviceMacBook Pro 18,1 + iPhoneOperating SystemLatest for both My Question or IssueSpotify Connect + Alexa has always has major issues and never reliable. Today's flavor of the week is this. All the devices in the group are awake...

Regular

Plan Premium Country USA Device MacBook Pro 18,1 + iPhone Operating System Latest for both   My Question or Issue Spotify Connect + Alexa has always has major issues and never reliable...

MihailY

Moderator

40495 Views

57 replies

30 likes

Connect
  • 40495 Views
  • 57 replies
  • 30 likes

Hey Spotify team i can not find some known songs of India

Hey Spotify team i can not find some known songs of India like gulabo and udta Punjab try to add these known and real original songs of India

Visitor

Hey Spotify team i can not find some known songs of India like gulabo and udta Punjab try to add these known and real original songs of India

ChooseAGoodUsername

Roadie

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution spitifyに連絡する

Why is there a link to the support form on the English help page, but not on the Japanese help page? Why such a difference? https://support.spotify.com/jp/  

Regular

Why is there a link to the support form on the English help page, but not on the Japanese help page? Why such a difference?   https://support.spotify.com/jp/        

Vasil

Moderator

243 Views

1 replies

0 likes

Connect
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts in Spotify on Android won't play anymore

Plan - Premium Country - Australia Device - OnePlus 5TOperating System - Android 10 My Question or IssueI used to be able to play podcasts on Spotify on my Android phone but lately it either plays an ad over and over again or part of the content over...

Regular

Plan - Premium  Country - Australia  Device - OnePlus 5T Operating System - Android 10   My Question or Issue I used to be able to play podcasts on Spotify on my Androi...

Cristipoc

Visitor

6420 Views

21 replies

0 likes

Other
  • 6420 Views
  • 21 replies
  • 0 likes

Superuser Contribution Add producer, songwriter, and musicians to songs

In the old days when CDs were bought, I used to love reading the liner notes where it listed the songwriter, Producer, and musicians who played on the song. I really would like Spotify to add that information, maybe if you click on the album art, it ...

Newbie

In the old days when CDs were bought, I used to love reading the liner notes where it listed the songwriter, Producer, and musicians who played on the song.   I really would like Spotify to ...

beng53

Casual Listener

3495 Views

3 replies

2 likes

  • 3495 Views
  • 3 replies
  • 2 likes

Superuser Contribution Google Alarm clock yet again not working with spotify

Google Alarm clock yet again not working with spotify Plan: Premium Country: Norway Device: OnePlus 11 System: Oxygen os 13 Version of Spotify 8.8.66.563Version of Google Clock 7.5 (551400242) My Question or Issue This is a returning issue yet again,...

Regular

Google Alarm clock yet again not working with spotify   Plan: Premium   Country: Norway    Device: OnePlus 11    System: Oxygen os 13   Version ...

Yordan

Moderator

744 Views

3 replies

0 likes

Connect
Other
  • 744 Views
  • 3 replies
  • 0 likes

Desperately need help

PlanFree/PremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there,I've been trying to set up a new podcast for the past day or so, and I'm having...

Visitor

Plan Free/Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi ther...

Amay

Spotify Star

253 Views

1 replies

0 likes

Connect
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to effectively Ctrl+ F search within playlists when using Spotify PWA

I am a premium user in the US accessing the Spotify PWA using a fully-updated HP x360 Chromebook with Chrome OS. I recently discovered via trial and error that Ctrl+F is the only present way to search the contents of playlists when using the Spotify ...

Visitor

I am a premium user in the US accessing the Spotify PWA using a fully-updated HP x360 Chromebook with Chrome OS.  I recently discovered via trial and error that Ctrl+F is the only present way to...

Alex

Spotify Legend

310 Views

1 replies

0 likes

Other
  • 310 Views
  • 1 replies
  • 0 likes