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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Heartrose
  • Newbie
  • 4799 Views
  • 33 replies
  • 6 likes
  • Other
  • 4799 Views
  • 33 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18640 Views
  • 9 replies
  • 2 likes
  • Other
  • 18640 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution [Mobile] Recommended while listening own playlist

Suddenly (I blame update) Spotify started playing Recommended songs on mobile app (have not checked desktop version) while listening carefully selected songs in my own playlist.Where do I unselect this feature? As it was as usual week ago. Only selec...

  • Regular
  • Suddenly (I blame update) Spotify started playing Recommended songs on mobile app (have not checked desktop version) while listening carefully selected songs in my own playlist. Where do I unselect ...
  • Vasyakha
  • Regular
  • 311 Views
  • 6 replies
  • 0 likes
  • Other
  • 311 Views
  • 6 replies
  • 0 likes

Superuser Contribution Last six months' episodes of my podcast do not appear in Spotify?

PlanFreeCountryAustraliaDeviceHave tested using Safari browser, and app on iPhone 13 and 2019 MacBook ProOperating SystemiOS 16.4.1, macOS 13.2.1 My Question or IssueMy monthly podcast, Pratchat, is published to Spotify via direct submission. It appe...

  • Casual Listener
  • Plan Free Country Australia Device Have tested using Safari browser, and app on iPhone 13 and 2019 MacBook Pro Operating System iOS 16.4.1, macOS 13.2.1   My Question or Issue My month...
  • Joan
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • Other
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estou baixando as músicas no spotify e não conseguindo estou ouvir offline

Pago o app para ouvir offline e não estou conseguindo ouvir as músicas pois aparec "Você precisa ficar online primeiro" sendo que aparece como baixadas.

  • Visitor
  • Pago o app para ouvir offline e não estou conseguindo ouvir as músicas pois aparec "Você precisa ficar online primeiro" sendo que aparece como baixadas.
  • Joan
  • Moderator
  • 175 Views
  • 2 replies
  • 1 likes
  • 175 Views
  • 2 replies
  • 1 likes

Superuser Contribution incomplete songs

i'm trying to play the song "overneath the path of misery" by Marilyn Manson; this song should be arround 5:20 minutes long, but spotify only plays the first 2:06 minutes. The song is incomplete.i have tried playing it in the app and in the web; i ha...

  • Visitor
  • i'm trying to play the song "overneath the path of misery" by Marilyn Manson; this song should be arround 5:20 minutes long, but spotify only plays the first 2:06 minutes. The song is incomplete. ...
  • Eni
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why did I lose the ability to see what is playing on another device on my

Why did I lose the ability to see what is playing on another device on my account? Spotify is playing on my iPad and, before today, I could see what was playing on my iPhone and add to the queue, etc. Today I can't.

  • Casual Listener
  • Why did I lose the ability to see what is playing on another device on my account? Spotify is playing on my iPad and, before today, I could see what was playing on my iPhone and add to the queue, et...
  • Eni
  • Moderator
  • 176 Views
  • 3 replies
  • 0 likes
  • 176 Views
  • 3 replies
  • 0 likes

Podcast hosting site change

Hi, I just switched to Spotify as my podcast hosting site. However, there are now two podcasts listed and I already deleted the old podcast of RSS.com. How do I delet the old one?

  • Newbie
  • Hi,  I just switched to Spotify as my podcast hosting site. However, there are now two podcasts listed and I already deleted the old podcast of RSS.com. How do I delet the old one?
  • KatesHere
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Je ne peux plus écouter de musique en entier

Bonjour J'ai un compte Spotify mais je ne peux plus écouter de musique en entier, ça me met qu'une petite partie de la musique comment je peux faire ?

  • Visitor
  • Bonjour J'ai un compte Spotify mais je ne peux plus écouter de musique en entier, ça me met qu'une petite partie de la musique comment je peux faire ?
  • KatesHere
  • Community Legend
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can I access Spotify using an esim when on holiday in europe

I have purchased a Airalo esim card to use when traveling around Europe can I use this esim to access my Spotify account

  • Visitor
  • I have purchased a Airalo esim card to use when traveling around Europe can I use this esim to access my Spotify account
  • Vasil
  • Moderator
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution presale code

I need help accessing a presale code for Gregory Alan Isakov in Kansas City on September 29. I'm in the waiting room but never received a code.

  • Visitor
  • I need help accessing a presale code for Gregory Alan Isakov in Kansas City on September 29. I'm in the waiting room but never received a code.
  • AlejaR
  • Moderator
  • 548 Views
  • 2 replies
  • 0 likes
  • 548 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution when logged in spotify can't find a podcast which should be available

When i want to open this podcast: https://open.spotify.com/show/4j2PDeDcI7VHYAFoPVZZqvthere's always an exception message shown regardless if i use the webplayer, the android app or the windows application when im logged in. If I use a private Tab wi...

  • Casual Listener
  • When i want to open this podcast: https://open.spotify.com/show/4j2PDeDcI7VHYAFoPVZZqv there's always an exception message shown regardless if i use the webplayer, the android app or the windows a...
  • Lyubka
  • Moderator
  • 770 Views
  • 9 replies
  • 0 likes
  • 770 Views
  • 9 replies
  • 0 likes

(Xbox) something went wrong

Every time I click on a song that’s not in my playlist it says something went wrong, I’ve tried restarting it,logging out and back in I even deleted it and reinstalled but nothing works.

  • Visitor
  • Every time I click on a song that’s not in my playlist it says something went wrong, I’ve tried restarting it,logging out and back in I even deleted it and reinstalled but nothing works.
  • dakotagrace1
  • Visitor
  • 975 Views
  • 3 replies
  • 2 likes
  • 975 Views
  • 3 replies
  • 2 likes

Superuser Contribution Podcasts playing in random order

PlanPremiumCountryUSADeviceBoth Moto G7 Optimo Maxx and Asus laptopOperating SystemBoth Andriod 10 and Windows 10 My IssueOn both the desktop app and my phone app my podcast queue is not working right. When I play an episode from oldest to newest it ...

  • Casual Listener
  • Plan Premium Country USA Device Both Moto G7 Optimo Maxx and Asus laptop Operating System Both Andriod 10 and Windows 10   My Issue On both the desktop app and my phone app my podcast ...
  • Benjamenadict
  • Casual Listener
  • 4173 Views
  • 21 replies
  • 2 likes
  • Other
  • 4173 Views
  • 21 replies
  • 2 likes

Superuser Contribution se cobro de mi tarjeta pero sigo con spotify free

Revise el estado de mi cuenta y valido un cobro de spotify del dia 13 de abril, sin embargo al ingresar no cuento con premiun, solo tengo el free.

  • Visitor
  • Revise el estado de mi cuenta y valido un cobro de spotify del dia 13 de abril, sin embargo al ingresar no cuento con premiun, solo tengo el free.
  • Lyubka
  • Moderator
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution TV app not connecting

It shows Error Code: -21::ERR_NETWORK_CHANGEDAll devices on same wifi. Spotify fine on phones & iPad. Deleting & reloading app didn’t help. Has worked on our TV for over a year.

  • Visitor
  • It shows Error Code: -21::ERR_NETWORK_CHANGED All devices on same wifi. Spotify fine on phones & iPad. Deleting & reloading app didn’t help. Has worked on our TV for over a year.
  • Lyubka
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Certain mixes changing type?

I used to be able to skip through 2 certain app made mixes an unlimited amount of times and I was able to pick what I wanted to listen to then I checked tonight and they are set on shuffle and 6 skips

  • Casual Listener
  • I used to be able to skip through 2 certain app made mixes an unlimited amount of times and I was able to pick what I wanted to listen to then I checked tonight and they are set on shuffle and 6 skips
  • YYK16
  • Casual Listener
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Screensaver broken in WebOS app (LG OLED Smart TV CX)

The newest update of Spotify WebOS app on in LG OLED Smart TV CX does not go into screensaver mode (the general LG screensaver with "fireworks") any more.PlanPremiumCountryFinlandDeviceLG OLED Smart TV 48CXOperating SystemWebOS 5.3.0-19 My Question o...

  • Newbie
  • The newest update of Spotify WebOS app on in LG OLED Smart TV CX does not go into screensaver mode (the general LG screensaver with "fireworks") any more. Plan Premium Country Finland Devic...
  • FlyingV77
  • Casual Listener
  • 16404 Views
  • 82 replies
  • 21 likes
  • TV
  • 16404 Views
  • 82 replies
  • 21 likes