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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3726 Views
  • 28 replies
  • 6 likes
  • Other
  • 3726 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18260 Views
  • 8 replies
  • 2 likes
  • Other
  • 18260 Views
  • 8 replies
  • 2 likes

Superuser Contribution Using multiple EchoDots and specifying a sound system to play from webplaye

Using multiple EchoDots and specifying a sound system to play from webplaye.1. Choose Echo sound system on my device2. Select a play list3. The first song is played4. When the first song is finished playing, it will move to the second song, but it wi...

  • Visitor
  • Using multiple EchoDots and specifying a sound system to play from webplaye. 1. Choose Echo sound system on my device 2. Select a play list 3. The first song is played 4. When the first song is...
  • MihailY
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't change payment methods from credit card to mobile via the website.

I am on the Spotify Premium Plan and want to change the payment method from credit card to mobile via website. I am unable to change because there's no option for mobile payment under the payment method when I sign-in. My current payment method is Cr...

  • Visitor
  • I am on the Spotify Premium Plan and want to change the payment method from credit card to mobile via website. I am unable to change because there's no option for mobile payment under the payment met...
  • Joan
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Limite de dispositivos

No puedo descargar mi música por limite de dispositivos, leí la solución de "eliminar contenido" pero no funcionó Espero me puedan ayudar, gracias

  • Visitor
  • No puedo descargar mi música por limite de dispositivos, leí la solución de "eliminar contenido" pero no funcionó Espero me puedan ayudar, gracias
  • Lyubka
  • Moderator
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Idea post of same subject but different idea is not allowed!

I cannot make a idea post for a specific feature suggestion if it is based on the same broad topic as another post. For example, if the post idea contains words similar to another such as 'Artist' and 'offline playlist' then I cannot post it even tho...

  • Casual Listener
  • I cannot make a idea post for a specific feature suggestion if it is based on the same broad topic as another post. For example, if the post idea contains words similar to another such as 'Artist' an...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop] Remove function where folders open when you open a playlist within one

This is incredibly annoying. All my folders always end up completely opened. It literally makes me not want to open them at all. Please correct this.

  • Regular
  • This is incredibly annoying. All my folders always end up completely opened.   It literally makes me not want to open them at all.   Please correct this.
  • AlejaR
  • Moderator
  • 242 Views
  • 1 replies
  • 1 likes
  • Desktop
  • 242 Views
  • 1 replies
  • 1 likes

Spotify stops playing in middle of first song after starting app.

This issue is repeating for me almost each day.Today was going into spotify.com for support and got also there following error:upstream connect error or disconnect/reset before headers. reset reason: connection termination

  • Visitor
  • This issue is repeating for me almost each day. Today was going into spotify.com for support and got also there following error: upstream connect error or disconnect/reset before headers. reset rea...
  • keblx47kebblz
  • Visitor
  • 254 Views
  • 1 replies
  • 1 likes
  • 254 Views
  • 1 replies
  • 1 likes

Help to start, the app is done. ( done for me with SpotiCash)

Hello I'm new and from Holland. I started this with Spoticash so the app is already made and stuff. But i really dont understand how to get started. Is there someone how can help? Really greatfull.

  • Visitor
  • Hello  I'm new and from Holland. I started this with Spoticash so the app is already made and stuff. But i really dont understand how to get started. Is there someone how can help? Really great...
  • Ximzend
  • Rising Star 1
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

I got premium right now and i still did not get the premium features

Its been 25 minutes I still am hearing advertisements and not enjoying the premium features And i got a verification message so its not the transaction didn’t go through

  • Visitor
  • Its been 25 minutes I still am hearing advertisements and not enjoying the premium features And i got a verification message so its not the transaction didn’t go through
  • adrian_oechsner
  • Roadie
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast error

Hi, Tracy G here from Zimbabwe, I recently edited and published a podcast for a fellow Zimbabwean, we published through Anchor and everything looked to be a success but no one seems to be able to access the podcast in Zimbabwe, neither by using the l...

  • Casual Listener
  • Hi, Tracy G here from Zimbabwe, I recently edited and published a podcast for a fellow Zimbabwean, we published through Anchor and everything looked to be a success but no one seems to be able to acc...
  • OscarDC
  • Moderator
  • 369 Views
  • 3 replies
  • 0 likes
  • Other
  • 369 Views
  • 3 replies
  • 0 likes

Family Premium

PlanFree/PremiumCountryUKDeviceiPhone SEOperating SystemiOS 11 My Question or IssueWe have a Family Premium for my wife and I and our two daughters. However, they seem to have become entangled so that when one of us is listening, others can't play so...

  • Visitor
  • Plan Free/Premium Country UK Device iPhone SE Operating System iOS 11   My Question or Issue We have a Family Premium for my wife and I and our two daughters. However, they seem to hav...
  • Bittencourt
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution [LG Smart TV][Developer] Make Spotify accessible on LG Smart TV for blind users.

Good Afternoon, For your blind and partially sighted Customers, I would appreciate if you could arrange for an access issue with the Spotify app using the 'audio guidance' screen reader on LG Smart Tv's to be resolved.The latest version of the app is...

  • Visitor
  • Good Afternoon,   For your blind and partially sighted Customers, I would appreciate if you could arrange for an access issue with the Spotify app using the 'audio guidance' screen reader on L...
  • Dian
  • Spotify Legend
  • 520 Views
  • 3 replies
  • 1 likes
  • Developer
    LG Smart TV
  • 520 Views
  • 3 replies
  • 1 likes

Adult content erased

Hi I listened to podcast with adult content, can I hide this content or erase it from my recently viewed?

  • Visitor
  • Hi    I listened to podcast with adult content, can I hide this content or erase it from my recently viewed?
  • Amayy
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Linksys Router - Spotify Connect - Arcam

Equipment1. Router - Linksys EA81002. Connecting over wifi to Arcam R-Play Spotify connect doesn’t work and Other Devices / Airplay option not stable When the Arcam R-play is connected as wired LAN to the router Spotify connect no issues ; problems o...

  • Casual Listener
  • Equipment 1. Router - Linksys EA8100 2. Connecting over wifi to Arcam R-Play    Spotify connect doesn’t work and Other Devices / Airplay option not stable    When the A...
  • jrwigs
  • Casual Listener
  • 1587 Views
  • 3 replies
  • 0 likes
  • Other
  • 1587 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot create playlist folder in desktop app or web player

I have read the Spotify support which says I need to use the desktop app, right click on a playlist and then select create folder. However, when I try to do this, create folder is not an option in the drop-down

  • Visitor
  • I have read the Spotify support which says I need to use the desktop app, right click on a playlist and then select create folder. However, when I try to do this, create folder is not an option in th...
  • ukergin
  • Gig Goer
  • 318 Views
  • 4 replies
  • 0 likes
  • 318 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Community][Connect] Spotify Studios In NYC?

Hey Spotify team!I've been so inspired to see so many of my friends, particularly wxmen artists/producers collaborate and connect over at Spotify Studios or Noteable events in Los Angeles. I was wondering if anything similar was coming to New York?I'...

  • Casual Listener
  • Hey Spotify team! I've been so inspired to see so many of my friends, particularly wxmen artists/producers collaborate and connect over at Spotify Studios or Noteable events in Los Angeles. I was ...
  • Eni
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • Connect
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Home: keeps repeating first song of playlist

Using Google Home playing songs from my spotify and it keeps repeating the first song on the playlist and the play queue just starts from the first song. Need help please really annoying, making me hate the first song on the playlist. Thanks Premium ...

  • Newbie
  • Using Google Home playing songs from my spotify and it keeps repeating the first song on the playlist and the play queue just starts from the first song. Need help please really annoying, making me h...
  • Essie8
  • Visitor
  • 4203 Views
  • 7 replies
  • 1 likes
  • Other
  • 4203 Views
  • 7 replies
  • 1 likes

Superuser Contribution [iOS] Fix Download Speeds

5G or super high speed Wi-Fi and Spotify STRUGGLES with consistent downloading. Has for years, for everyone. Time to get it sorted please!

  • Casual Listener
  • 5G or super high speed Wi-Fi and Spotify STRUGGLES with consistent downloading. Has for years, for everyone. Time to get it sorted please!
  • AlejaR
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • iOS
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Visit headquarter

I am Loic, manager for the brand CORENGTH, fitness category for DECATHLON.With my team we will be in Stockholm and we would be really interested to exchange and share about our visions with someone at spotify. Making sport accessible to the many is o...

  • Visitor
  • I am Loic, manager for the brand CORENGTH, fitness category for DECATHLON. With my team we will be in Stockholm and we would be really interested to exchange and share about our visions with someone...
  • Eni
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes