Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
61469 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I live in Germany, and I have a free Spotify account that I use on Google Chrome. I cannot make any playlists.
I live in Germany, and I have a free Spotify account that I use on Google Chrome. I cannot make any playlists.
Moderator
602 Views
3 replies
0 likes
I just got a Mac today, and downloaded Chrome. I logged into Spotify, but it logs me out every single time I close and open Chrome again. I do not have any extensions downloaded, I don't really have any cookies as I have only had this for an hour. Wh...
I just got a Mac today, and downloaded Chrome. I logged into Spotify, but it logs me out every single time I close and open Chrome again. I do not have any extensions downloaded, I don't really have ...
Moderator
1300 Views
7 replies
0 likes
When browsing What's New with the music-only filter applied, tapping into a release and then going back resets both the filter and the scroll position. This forces users to reapply filters and scroll from the top, which breaks the flow. Preserving th...
When browsing What's New with the music-only filter applied, tapping into a release and then going back resets both the filter and the scroll position. This forces users to reapply filters and scroll...
Casual Listener
931 Views
8 replies
1 likes
I have the same problem. Premium account. I can and do play many songs on repeat but on many songs when I try to click the white box for repeat nothing happens. Others go green and repeat when I hit the white box. How do we fix this?
I have the same problem. Premium account. I can and do play many songs on repeat but on many songs when I try to click the white box for repeat nothing happens. Others go green and repeat when I hit ...
Moderator
223 Views
1 replies
0 likes
무심코 삼성 계정과 연결해 버렸어요.그러자 그 계정에 연결되어있던 일반 음성 녹음File이 모두 Spotify에 솥아져 나와 정작 노래는 제대로 듣지 못하고 있어요.이 삼성 계정을 닫을 수는 없나요?연결이 되고 반대 기능도 있어야 실수에서 벗어날 수 있지 않을까요?
무심코 삼성 계정과 연결해 버렸어요. 그러자 그 계정에 연결되어있던 일반 음성 녹음File이 모두 Spotify에 솥아져 나와 정작 노래는 제대로 듣지 못하고 있어요. 이 삼성 계정을 닫을 수는 없나요? 연결이 되고 반대 기능도 있어야 실수에서 벗어날 수 있지 않을까요?
Moderator
199 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceMacbook Pro 2023Operating SystemVentura 13.1 My Question or IssueUnable to see podcast "plays" count for other podcasts. Please see attached "my display" image for what I see, and please see attached what other people see i...
Plan Premium Country USA Device Macbook Pro 2023 Operating System Ventura 13.1 My Question or Issue Unable to see podcast "plays" count for other podcasts. Please see attached "my di...
Spotify Star
354 Views
1 replies
0 likes
Estoy harta también mis listas desaparecen y no tengo muchas descargadas ni para decir que es por memoria de almacenamiento y solo tengo mi teléfono no tengo más celulares agregados
Estoy harta también mis listas desaparecen y no tengo muchas descargadas ni para decir que es por memoria de almacenamiento y solo tengo mi teléfono no tengo más celulares agregados
Moderator
275 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 15 Max ProOperating SystemiOS 18.4.1 My Question or IssueAuto Download of podcasts is not working. I selected auto download for the ones I wanted to auto download, and nothing ever happens. They never download. I hav...
Plan Premium Country USA Device iPhone 15 Max Pro Operating System iOS 18.4.1 My Question or Issue Auto Download of podcasts is not working. I selected auto download for the ones I w...
Moderator
639 Views
3 replies
0 likes
Meu Spotify lê o código mas inicia a música automática. Outros conseguem ler o mesmo código. O meu parou de ler de uma hora pra outra
Meu Spotify lê o código mas inicia a música automática. Outros conseguem ler o mesmo código. O meu parou de ler de uma hora pra outra
Moderator
274 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Operating SystemAndroid 14.0 My Question or IssueThe playing queue ignores genre filters in Liked Songs from the Android app if you use Spotify Connect to play on Sonos speakers. It will work for a few songs in the ...
Plan Premium Country USA Device Samsung Operating System Android 14.0 My Question or Issue The playing queue ignores genre filters in Liked Songs from the Android app if you us...
Moderator
368 Views
3 replies
0 likes
PlanPremium IndividualCountryUnited StatesDeviceWeb Browser - OperaOperating SystemWindows 10 My Question or IssueI was reorganizing my Spotify Playlists and upon clicking on one of the folders, my entire Library disappeared. I've not been able to fi...
Plan Premium Individual Country United States Device Web Browser - Opera Operating System Windows 10 My Question or Issue I was reorganizing my Spotify Playlists and upon clicking on...
Casual Listener
4691 Views
37 replies
7 likes
Hello, pls help me. I used Spotify in my car, Tesla model s. about 4-5 days I can not listen music. When music began to play, immediately stopped and is written "playback error". why?
Hello, pls help me. I used Spotify in my car, Tesla model s. about 4-5 days I can not listen music. When music began to play, immediately stopped and is written "playback error". why?
Newbie
12447 Views
19 replies
4 likes
PlanFree/PremiumCountryGermany (English)DeviceSamsung GalaxyOperating SystemAndroidMy Question or IssueSome of the Ads I encounter are way too loud, jaringly and distractingly loud. The volume needs to be volume normalized better and I want to provid...
Plan Free/Premium Country Germany (English) Device Samsung Galaxy Operating System Android My Question or Issue Some of the Ads I encounter are way too loud, jaringly and distractingly loud....
Moderator
216 Views
1 replies
1 likes
Hi there, Would you please give me the transcript option for my dating as I just release the statement below today it would help filled the copyright claim and prevent any future incident. please find my showNobody’s dating anymore statement I’ve rel...
Hi there, Would you please give me the transcript option for my dating as I just release the statement below today it would help filled the copyright claim and prevent any future incid...
Visitor
700 Views
2 replies
0 likes
I use the app on my Roku all the time, and in the past six months, it keeps getting stuck on the ads. When the ad starts, it says it's playing something, but there is no sound, and the 'ad progress line' is not moving. The only way to get it to stop ...
I use the app on my Roku all the time, and in the past six months, it keeps getting stuck on the ads. When the ad starts, it says it's playing something, but there is no sound, and the 'ad progress l...
Moderator
1300 Views
11 replies
0 likes
Hi all,Anyone else having an issue where their downloads of podcasts are not auto deleting when finished playing? I noticed today. Settings are definitely correct.PlanPremiumCountryAustraliaDevicePixel 6a, version 9.0.40.391
Hi all, Anyone else having an issue where their downloads of podcasts are not auto deleting when finished playing? I noticed today. Settings are definitely correct. Plan Premium Country Aus...
Casual Listener
1129 Views
5 replies
0 likes
I clear my queue of podcasts, put a couple in, go searching but don't want to add more, so I check back in the queue and it's now full of a podcast I'm not even following. Same one every time. Auto play is off, auto download is off. This is infuriati...
I clear my queue of podcasts, put a couple in, go searching but don't want to add more, so I check back in the queue and it's now full of a podcast I'm not even following. Same one every time. Auto p...
Moderator
260 Views
1 replies
0 likes
Same issue, bluetooth JBL speaker, connected, but stops playing music when I get a notification.
Same issue, bluetooth JBL speaker, connected, but stops playing music when I get a notification.
Moderator
746 Views
1 replies
0 likes
I love the waySpotify presents multi disk sets with each disc being presented and not just as one long playlist
I love the waySpotify presents multi disk sets with each disc being presented and not just as one long playlist
Casual Listener
220 Views
1 replies
0 likes
I can’t see the cog wheel icon for settings anywhere within the iphone app. Can you help me?
I can’t see the cog wheel icon for settings anywhere within the iphone app. Can you help me?
Spotify Star
299 Views
1 replies
0 likes
