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Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

42881 Views

7 replies

2 likes

  • 42881 Views
  • 7 replies
  • 2 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Boehmin

Visitor

34404 Views

184 replies

16 likes

Other
  • 34404 Views
  • 184 replies
  • 16 likes

Superuser Contribution Deleting a Podcast I've made

Pretty much, a few years ago when I was 12 I made a podcast with my friends and want to get rid of it from Spotify (that was the only place that it was uploaded). I had made it via Sounder FM, which has now gone bust, and I can't remove podcasts via ...

Newbie

Pretty much, a few years ago when I was 12 I made a podcast with my friends and want to get rid of it from Spotify (that was the only place that it was uploaded). I had made it via Sounder FM, which ...

Vasil

Moderator

126 Views

1 replies

0 likes

Other
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback gets paused if Bluetooth headset is connected with multiple devices simultaneously

Hi everyone, We're seeing reports that the Spotify app keeps pausing audio whenever there are multiple devices connected to the same Bluetooth headset and the app is open on at least one of the connected devices. Special thanks to @growlybeard who pr...

Moderator

Hi everyone,   We're seeing reports that the Spotify app keeps pausing audio whenever there are multiple devices connected to the same Bluetooth headset and the app is open on at least one o...

jacodw

Newbie

56140 Views

131 replies

71 likes

Bluetooth Multipoint
  • 56140 Views
  • 131 replies
  • 71 likes

Solved!!Superuser Contribution You've discovered a premium feature

I have premium. I shouldn't be seeing this message. It's also incredibly condescending to people who don't have premium. "This is a premium feature" or "you need to purchase premium to use this feature" or greying it out altogether so that people kno...

Newbie

I have premium.  I shouldn't be seeing this message.   It's also incredibly condescending to people who don't have premium.  "This is a premium feature" or "you need to purchase prem...

315fr7jyupl5c4sqx2bh

Visitor

37721 Views

9 replies

3 likes

  • 37721 Views
  • 9 replies
  • 3 likes

Superuser Contribution "Listen on your speaker" always shows

Every time I first start playing music on my desktop each day, a blue text bubble pops up from the device selection area saying something like "Listen on your speaker".How do I turn this "reminder" off? I am listening on my speaker. You know... the o...

Newbie

Every time I first start playing music on my desktop each day, a blue text bubble pops up from the device selection area saying something like "Listen on your speaker". How do I turn this "reminder"...

Anemaet

Newbie

13091 Views

56 replies

86 likes

Other
  • 13091 Views
  • 56 replies
  • 86 likes

accidentally deleted song from playlist

My phone had some crumb on it, and i was trying to clear it off, and in the process of doing so (since I had Spotify open to a particular playlist), a song was removed from the playlist, but it didn't tell me which one and there was no "undo" option....

Visitor

My phone had some crumb on it, and i was trying to clear it off, and in the process of doing so (since I had Spotify open to a particular playlist), a song was removed from the playlist, but it didn'...

314ttnbbzhstz2v7jgwo

Visitor

4906 Views

3 replies

1 likes

  • 4906 Views
  • 3 replies
  • 1 likes

Superuser Contribution Repeat On playlist is inaccurate

Hello MafeG! I’m a frequent user of Spotify and I listen to a certain select group of songs pretty often. Although the On Repeat option is available it’s extremely inaccurate. I have songs on there that I’ve either; listened to a few times, listened ...

Visitor

Hello MafeG! I’m a frequent user of Spotify and I listen to a certain select group of songs pretty often. Although the On Repeat option is available it’s extremely inaccurate. I have songs on there...

Mahler01

Visitor

1671 Views

4 replies

0 likes

Other
  • 1671 Views
  • 4 replies
  • 0 likes

Exporting Last.fm playlists to Spotify

The export of playlists created on Last.fm to Spotify works again, it was broken some months ago. This feature is useful e.g. for your Top 100 Tracks of 2024 which you can create with the related template in the Playlists section of Last.fm based on ...

Roadie

The export of playlists created on Last.fm to Spotify works again, it was broken some months ago. This feature is useful e.g. for your Top 100 Tracks of 2024 which you can create with the related tem...

tdalon

Newbie

1038 Views

2 replies

0 likes

Other
  • 1038 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I change back to the old layout?

i don’t even know how to play songs on my playlist anymore. PLEASE. change it back to the old one. I DONT know who changed this but I might be switching apps because I can’t work this

Visitor

i don’t even know how to play songs on my playlist anymore. PLEASE. change it back to the old one. I DONT know who changed this but I might be switching apps because I can’t work this

Gel_oo

Casual Listener

1676 Views

2 replies

0 likes

Other
  • 1676 Views
  • 2 replies
  • 0 likes

Superuser Contribution Stop logging me out of the app while in airplane mode!

Issue with losing access to Spotify in airplane mode. I fly regularly. I have had this issue twice now. Using Spotify via the iPhone app. I put my phone in airplane mode, my WiFi is on and connected to the aircraft network for texting but NOT with fu...

Visitor

Issue with losing access to Spotify in airplane mode. I fly regularly. I have had this issue twice now. Using Spotify via the iPhone app. I put my phone in airplane mode, my WiFi is on and connected ...

OscarDC

Moderator

265 Views

4 replies

1 likes

  • 265 Views
  • 4 replies
  • 1 likes

Superuser Contribution Grayed out songs

I have several songs that I included on more than one playlist. Two of those songs (that I know of) are grayed out on one playlist but not on the other. Please advise.

Music Fan

I have several songs that I included on more than one playlist. Two of those songs (that I know of) are grayed out on one playlist but not on the other. Please advise.

OscarDC

Moderator

88 Views

1 replies

0 likes

Other
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa echo show and fire tv no Work

I have Alexa echo show that no work in Spotify nothing playlist or song, fire tv only play 7 seconds of song, after change the song, 7 seconds more, change the song, this process for all songs, What I do for solve this issue with two Amazon equipment...

Newbie

I have Alexa echo show that no work in Spotify nothing playlist or song, fire tv only play 7 seconds of song, after change the song, 7 seconds more, change the song, this process for all songs, What ...

cyphr04

Newbie

2474 Views

13 replies

0 likes

Other
  • 2474 Views
  • 13 replies
  • 0 likes

Superuser Contribution Song tempo reduced

Hi, is anyone excited experiencing song playback has reduced the tempo/playback speed? I’ve tried reinstalling the app but its still playing slightly but very annoyingly slow! Please help!

Newbie

Hi, is anyone excited experiencing song playback has reduced the tempo/playback speed?   I’ve tried reinstalling the app but its still playing slightly but very annoyingly slow! Please help!

Ivelina

Moderator

164 Views

1 replies

0 likes

  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to listen to Neal Brennen podcast, but it doesn't work. All my other podcasts are working.

Trying to listen to Neal Brennen podcast, but unfortunately it won't start. No video. No audio. The podcast paused immediately and won't begin. This is for all of his content. My other podcasts work fine, but it's solely for his. Tried running the ai...

Visitor

Trying to listen to Neal Brennen podcast, but unfortunately it won't start. No video. No audio. The podcast paused immediately and won't begin.  This is for all of his content.   My othe...

Susan_GP

Moderator

150 Views

1 replies

0 likes

  • 150 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I be a music reviewer

i tried to apply in Spotify Music Reviewer but it leads me to another page and it doesn't provide the form I have to complete

Casual Listener

i tried to apply in Spotify Music Reviewer but it leads me to another page and it doesn't provide the form I have to complete

Babymistik

Visitor

202645 Views

6 replies

8 likes

  • 202645 Views
  • 6 replies
  • 8 likes

Superuser Contribution Playing podcasts on a Samsung Tablet.

DuoCountryCanada Samsung Galaxy Tab s6 LiteOperating SystemAndroid 13 / UI 5.1.1 My Question or IssueI have no issues or problems playing music, podcasts or audio books on my Samsung Galaxy S22 phone. I Can play music on my S6 tablet but podcasts wil...

Visitor

Duo Country Canada  Samsung Galaxy Tab s6 Lite Operating System Android 13 / UI 5.1.1   My Question or Issue I have no issues or problems playing music, podcasts or audio books...

Ivelina

Moderator

157 Views

1 replies

0 likes

Samsung
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do I have to log in to the community separately when I'm already logged

Why is it so difficult to get j help for Spotify? I've been a premium member for quite some time and it has always been one of the most difficult of all online services to get support, hands down and it's very frustrating when paying money for Servic...

Casual Listener

Why is it so difficult to get j help for Spotify? I've been a premium member for quite some time and it has always been one of the most difficult of all online services to get support, hands down and...

RayD8

Casual Listener

333 Views

3 replies

0 likes

  • 333 Views
  • 3 replies
  • 0 likes

Superuser Contribution Tesla app New Episode playlist?

PlanFree/PremiumCountry DeviceTesla Model 3 Operating SystemTesla My Question or Issue On the Tesla interface, is there any way to show all podcasts episode in date release order like the new Episodes playlist on mobile devices. It’s nuts not to be a...

Casual Listener

Plan Free/Premium Country   Device Tesla Model 3  Operating System Tesla   My Question or Issue   On the Tesla interface, is there any way to show all podcasts episode ...

Mich2424

Casual Listener

1941 Views

11 replies

9 likes

Other
  • 1941 Views
  • 11 replies
  • 9 likes

Solved!!Superuser Contribution Spotify Connect can't find Alexa devices

Trying to play on my alexa devices, but no devices appear in the Spotify Connect list.If I start a Spotify Playlist in the Alexa app then go to Spotify it will be Connected. I can then control it freely.- force stopped the app and cleared the cache, ...

Newbie

Trying to play on my alexa devices, but no devices appear in the Spotify Connect list. If I start a Spotify Playlist in the Alexa app then go to Spotify it will be Connected. I can then control it...

liminal1

Music Fan

49017 Views

29 replies

0 likes

  • 49017 Views
  • 29 replies
  • 0 likes

ABSURD amount of advertisements on podcasts

PlanPremiumCountryBrazil My Question or Issue We all know that ads on podcasts are a HUGE nuisance, which could be easily solved by playing them only for free users, as happens today with music.After all, I pay the premium precisely so I don't have t...

Newbie

  Plan Premium Country Brazil   My Question or Issue   We all know that ads on podcasts are a HUGE nuisance, which could be easily solved by playing them only for free users,...

rafaelsantosdemelo

Visitor

560 Views

2 replies

3 likes

Other
  • 560 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution the songs in the discover weekly are irrelevant

there are songs in discover weekly in languages I've never listened to and songs of genres I've never listened to

Newbie

there are songs in discover weekly in languages I've never listened to and songs of genres I've never listened to

jr85

Casual Listener

6637 Views

26 replies

3 likes

  • 6637 Views
  • 26 replies
  • 3 likes