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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1543 Views
  • 15 replies
  • 5 likes
  • Other
  • 1543 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17579 Views
  • 8 replies
  • 1 likes
  • Other
  • 17579 Views
  • 8 replies
  • 1 likes

Superuser Contribution Chick-Fil-A AD

The first time I heard a Chick-Fil-A ad, I was completely shocked. I find it extremely vile that you allow this hateful company to have ads on your app. If you don’t already know, here’s the tea;Chick-Fil-A is a very religious company. I know that ab...

  • Newbie
  • The first time I heard a Chick-Fil-A ad, I was completely shocked. I find it extremely vile that you allow this hateful company to have ads on your app.   If you don’t already know, here’s the...
  • NBDana
  • Newbie
  • 2748 Views
  • 8 replies
  • 9 likes
  • Other
  • 2748 Views
  • 8 replies
  • 9 likes

Superuser Contribution Lyrics on Android

PlanPremiumCountryEgypt My Question or IssueI wanna make suggestions about the lyrics - Highlight only the line is playing at the moment, it's much easier for eye to follow - I really need the lyrcis to be available offline even if for the premium ac...

  • Newbie
  •   Plan Premium Country Egypt   My Question or Issue I wanna make suggestions about the lyrics    - Highlight only the line is playing at the moment, it's much easier for ...
  • Yordan
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • Lyrics on Android
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist icon not showing correctly

Hello! I am trying to figure out how to get my playlist icon to show correctly. I am using the Web Player, and the first playlists that I created have an icon that is a montage of many album covers (i.e., 4 album covers in one image), but the icons f...

  • Newbie
  • Hello!   I am trying to figure out how to get my playlist icon to show correctly.  I am using the Web Player, and the first playlists that I created have an icon that is a montage of many...
  • Yordan
  • Moderator
  • 1177 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 1177 Views
  • 2 replies
  • 0 likes

Superuser Contribution Make an organized playlist tab

Organize the playlists that I create in a separate tab, from the playlists that I've liked. Since all of the playlists are on the same tab it makes it hard to look for the ones I've created. For e.g, currently when we go to the playlist tab, we can s...

  • Newbie
  • Organize the playlists that I create in a separate tab, from the playlists that I've liked. Since all of the playlists are on the same tab it makes it hard to look for the ones I've created.   ...
  • AndresM
  • Spotify
  • 372 Views
  • 1 replies
  • 1 likes
  • 372 Views
  • 1 replies
  • 1 likes

Superuser Contribution Provide informative feedback to the user

Hey, I had the following issue:Given that i'm a Web and mobile userWhen I'm playing songs that I've downloaded in my smartphoneAnd I try to share it with my web browser application runningThen the song still playing in my smartphone And there's not i...

  • Newbie
  • Hey, I had the following issue: Given that i'm a Web and mobile user When I'm playing songs that I've downloaded in my smartphone And I try to share it with my web browser appli...
  • AndresM
  • Spotify
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Queue shows only 3 entries instead of 50

Plan Premium Country US Device Web Player Operating System Windows 10 My Question or Issue My Web Player play queue is no longer displaying 50 songs, but only 3. So now if I'm playing an album and then add another album to my play queue it will show ...

  • Music Fan
  • Plan Premium Country US Device Web Player Operating System Windows 10   My Question or Issue My Web Player play queue is no longer displaying 50 songs, but only 3. So now if ...
  • Kiril
  • Moderator
  • 2341 Views
  • 20 replies
  • 1 likes
  • Other
    Web Player
  • 2341 Views
  • 20 replies
  • 1 likes

Idrive

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i could recently use the Spotify app directly through my BMW, however, yesterday it seems to...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • itsmax
  • Casual Listener
  • 757 Views
  • 1 replies
  • 3 likes
  • Connect
    Other
  • 757 Views
  • 1 replies
  • 3 likes

Superuser Contribution [Web player][Chromebook] Music stops playing / Music skipping after 2 seconds

PlanPremiumCountryFranceDeviceAsus Chromebook C300M (bought in 2015)Operating SystemChrome OS Version 76.0.3809.136 (Build officiel) (64 bits) My Question or IssueSo the issue is known and not new, many topics relates to it - yet I have tried the sol...

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  • Newbie
  • Plan Premium Country France Device Asus Chromebook C300M (bought in 2015) Operating System Chrome OS Version 76.0.3809.136 (Build officiel) (64 bits)   My Question or Issue S...
  • Jeremy
  • Spotify Legend
  • 269 Views
  • 1 replies
  • 1 likes
  • music
  • 269 Views
  • 1 replies
  • 1 likes

Superuser Contribution 'Stranger Things' mode not working after update

Title explains it all, the new now playing screen does not support the Stranger Things UI (Upside down) which is an Easter egg you can also find under settings currently. Though it’s not functional at the moment. Below is a screenshot from my iPhone ...

4A87414E-0E34-425C-9B4C-DD3F3D8DBB31.png
  • Composer
  • Title explains it all, the new now playing screen does not support the Stranger Things UI (Upside down) which is an Easter egg you can also find under settings currently. Though it’s  not functi...
  • NathalieRho
  • Visitor
  • 11485 Views
  • 14 replies
  • 13 likes
  • iOS
  • 11485 Views
  • 14 replies
  • 13 likes

Solved!!Superuser Contribution Why does my public playlist looks messed up/tracks are missing when viewing it from a browser?

Hi admins/moderators, Can you please advise what's going on with my playlist when viewed from a browser (tested it on Firefox and Chrome; both logged in and out)? The bottom two items seem to be adding repeated tracks, looking as if Spotify is bugged...

  • Casual Listener
  • Hi admins/moderators,   Can you please advise what's going on with my playlist when viewed from a browser (tested it on Firefox and Chrome; both logged in and out)? The bottom two items seem t...
  • Alex
  • Spotify Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • music
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unfollowed a podcast ages ago, it still shows up on my start page. How can I remove it, ülease?

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueUnfollowed the podcast "Wach & wichtig" ages ago but the icon for it still shows up on my start page. How, oh, how can I get rid off it, please?

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Android    My Question or Issue Unfollowed the podcast "Wach & wichtig" ages ago but the icon for it st...
  • Eni
  • Moderator
  • 650 Views
  • 3 replies
  • 1 likes
  • Samsung
  • 650 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Help

Congratulations, today I find the application, turn on the music, but there is no sound! A second later the program crashes. Reinstalling the application did not help. (Premium subscription)

  • Casual Listener
  • Congratulations, today I find the application, turn on the music, but there is no sound! A second later the program crashes. Reinstalling the application did not help. (Premium subscription)
  • Orinn_ink
  • Casual Listener
  • 398 Views
  • 4 replies
  • 0 likes
  • 398 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Full Screen Mode doesn't work

PlanFreeCountryPolandDevicePC (Aorus B550 Elite)Operating SystemWindows 11My Question or IssueThe full-screen icon is not displayed for me. The mode itself is already in the program, because when I turn on the advertisement, there is an option to tur...

  • Newbie
  • Plan Free Country Poland Device PC (Aorus B550 Elite) Operating System Windows 11 My Question or Issue The full-screen icon is not displayed for me. The mode itself is already in the pr...
  • Yordan
  • Moderator
  • 2744 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 2744 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics will not appear for certain songs, even if the lyric button is visible

PlanPremiumCountryUnited StatesDeviceLenovo Ideapad S340, IPad Generation 5, LG K40Operating SystemWindows 10, IOS, AndroidMy Question or IssueLyrics will not show up on some songs even though there is a lyric button. Also to add to that, they are fu...

  • Roadie
  • Plan Premium Country United States Device Lenovo Ideapad S340, IPad Generation 5, LG K40 Operating System Windows 10, IOS, Android My Question or Issue Lyrics will not show up on some songs ...
  • Kiril
  • Moderator
  • 530 Views
  • 2 replies
  • 0 likes
  • Other
  • 530 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ads suddenly playing in podcast

I've been a paid subscriber for many years.I'm using spotify desktop, OSX, to binge a podcast. About 30 minutes ago Spotify started injecting ads into the podcast. They are even in the old episodes that I already played, which never had them before. ...

  • Regular
  • I've been a paid subscriber for many years. I'm using spotify desktop, OSX, to binge a podcast.   About 30 minutes ago Spotify started injecting ads into the podcast. They are even in the o...
  • Vasil
  • Moderator
  • 271 Views
  • 1 replies
  • 0 likes
  • Other
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't see the podcast category

I have a Premium Plan and after the plan was renewed earlier this month I can't see the podcasts section on Spotify. I'm using an iPhone 11 and Macbook Pro late 2017.Please help!

  • Visitor
  • I have a Premium Plan and after the plan was renewed earlier this month I can't see the podcasts section on Spotify. I'm using an iPhone 11 and Macbook Pro late 2017. Please help!  
  • Alex
  • Spotify Legend
  • 536 Views
  • 1 replies
  • 0 likes
  • Other
    TV
  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific podcast won’t play

PlanPremiumCountryUSADevice(iPhone 11Operating SystemiOS 15.1 My Question or IssueOne podcast won’t play. Others play but this certain one hasn’t for the past 2 days. I’ve clean-reinstalled multiple times updated my phone restarted my phone still doe...

  • Newbie
  •   Plan Premium Country USA Device (iPhone 11 Operating System iOS 15.1   My Question or Issue One podcast won’t play. Others play but this certain one hasn’t for the past 2 days....
  • Alex
  • Spotify Legend
  • 1443 Views
  • 9 replies
  • 1 likes
  • Other
  • 1443 Views
  • 9 replies
  • 1 likes

Spotify on Sonos

I play Spotify primarily through Sonos, which I use in four different rooms, and control over four devices. I routinely make changes in volume, music selections, and room use on all devices, depending on where I am in our house. I often get this mess...

  • Casual Listener
  • I play Spotify primarily through Sonos, which I use in four different rooms, and control over four devices. I routinely make changes in volume, music selections, and room use on all devices, dependin...
  • DavidR25
  • Visitor
  • 10175 Views
  • 14 replies
  • 3 likes
  • 10175 Views
  • 14 replies
  • 3 likes

Solved!!Superuser Contribution Community.Spotify website is not working properly

This website is not working properly on my phone. First, when I click on my profile icon to see my notifications, it doesn’t work. Second, when I type in an idea and then try to click on a post that is already addressing the issue I am worried about....

  • Gig Goer
  • This website is not working properly on my phone. First, when I click on my profile icon to see my notifications, it doesn’t work. Second, when I type in an idea and then try to click on a post that ...
  • MattSuda
  • Spotify Star
  • 4639 Views
  • 18 replies
  • 1 likes
  • Other
  • 4639 Views
  • 18 replies
  • 1 likes

Superuser Contribution Casting podcasts causes them to start over

PlanPremiumCountryUSADeviceSpotify Connect from: Pixel 6 Pro, MacbookConnecting to: Bowers & Wilkins Formation FlexOperating SystemAndroid, MacOS 11.6, software version 2.5 on the speakers (latest) Whenever I use spotify connect on my Bowers & Wilkin...

  • Regular
  • Plan Premium Country USA Device Spotify Connect from: Pixel 6 Pro, Macbook Connecting to: Bowers & Wilkins Formation Flex Operating System Android, MacOS 11.6, software version 2.5 on the...
  • AndresM
  • Spotify
  • 890 Views
  • 11 replies
  • 1 likes
  • Connect
  • 890 Views
  • 11 replies
  • 1 likes