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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

60549 Views

7 replies

4 likes

  • 60549 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38368 Views

215 replies

19 likes

Other
  • 38368 Views
  • 215 replies
  • 19 likes

Superuser Contribution déclarer un compte piraté

Bonjour, je viens de recevoir un mail m'indiquant que mon mail d'inscription qui est ***SNIP[moderator edit]SNIP*** a été modifié par ***SNIP[moderator edit]SNIP*** sauf que je ne suis pas à l'origine de ce changement. Merci de faire le nécessaire po...

Visitor

Bonjour, je viens de recevoir un mail m'indiquant que mon mail d'inscription qui est ***SNIP[moderator edit]SNIP*** a été modifié par ***SNIP[moderator edit]SNIP*** sauf que je ne suis pas à l'o...

Joan

Moderator

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Why Spotify global and weekly chart show under Bangladesh's name ?

Spotify has been available here more then a year Country like Pakistan and South Korea they got Spotify same time as us They got these Chart immediately but we still didn't got any of these also there's a huge amount of Bangladeshi people using and l...

Casual Listener

Spotify has been available here more then a year Country like Pakistan and South Korea they got Spotify same time as us They got these Chart immediately but we still didn't got any of these also ther...

333 Views

0 replies

1 likes

  • 333 Views
  • 0 replies
  • 1 likes

I put lyrics to music on musixmatch and they aren't on spotify still

Hey so I got a Musixmatch account in order to add lyrics to a song that my boyfriend created. His music is on Spotify. Musixmatch's website said to wait 48-72 hours but it's still not up on Spotify. The 'helpful link' left in a similar FAQ about the ...

Newbie

Hey so I got a Musixmatch account in order to add lyrics to a song that my boyfriend created. His music is on Spotify. Musixmatch's website said to wait 48-72 hours but it's still not up on Spotify. ...

Hearjohnny

Casual Listener

48945 Views

30 replies

4 likes

  • 48945 Views
  • 30 replies
  • 4 likes

Solved!!Superuser Contribution I am looking to upload Christian music to our church online radio site. Is this possible?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

JHMGLORY

Casual Listener

988 Views

4 replies

0 likes

Music
  • 988 Views
  • 4 replies
  • 0 likes

Superuser Contribution How do I fix: Spotify app on my LG TV (WebOS) isn’t playing music anymore.

Hello, on our LG TV (WebOS) when we load the Spotify app and try to play a song or playlist it doesn’t work.. it’s connected to the internet, tried turning the tv off and back on, tried closing out of the app and reopening the app, the LG TV is up to...

Newbie

Hello, on our LG TV (WebOS) when we load the Spotify app and try to play a song or playlist it doesn’t work.. it’s connected to the internet, tried turning the tv off and back on, tried closing out o...

Rjpjr1170

Casual Listener

7348 Views

13 replies

5 likes

  • 7348 Views
  • 13 replies
  • 5 likes

Superuser Contribution Alexa doesn't play Spotify songs

All the configurations to Alexa plays spotify is ok, but It doesn't. I say "Alexa, play Irrepleaceble", and Alexa says "Irrepleaceble from Beyonce at Spotify" and them it goes mute. I talked to Amazon support and they said that the problem is in Spot...

Visitor

All the configurations to Alexa plays spotify is ok, but It doesn't. I say "Alexa, play Irrepleaceble", and Alexa says "Irrepleaceble from Beyonce at Spotify" and them it goes mute. I talked to Amazo...

AlejaR

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not working

Plan: PremiumCountry: Canada Device(iPhone X, Macbook Air)Operating System(iOS 10) My Question or IssueA few months ago, I put in some local files and it worked. Yesterday, I tried to put in another song and it is not working. I refreshed the local f...

Visitor

  Plan: Premium Country: Canada   Device (iPhone X, Macbook Air) Operating System (iOS 10)   My Question or Issue A few months ago, I put in some local files and it worked. Y...

AlejaR

Moderator

279 Views

1 replies

0 likes

Music
  • 279 Views
  • 1 replies
  • 0 likes

[Other] Your Community Sucks

Your community sucks. It's so difficult to provide feedback or report bugs. It's really kind of a joke for Spotify to have zero ways to submit feedback or report a bug other than your stupid community. Apparently, you think I have all day to search y...

Casual Listener

Your community sucks. It's so difficult to provide feedback or report bugs. It's really kind of a joke for Spotify to have zero ways to submit feedback or report a bug other than your stupid communit...

lberry27

Visitor

308 Views

1 replies

0 likes

Other
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Web App playback randomly stops songs & deletes queue

I listen to the Spotify Web App (open.spotify.com) on my computer and have recently begun having issues with song playback that are making the web app unusable.The web app will randomly stop a song in the middle of playback and simultaneously delete ...

Casual Listener

I listen to the Spotify Web App (open.spotify.com) on my computer and have recently begun having issues with song playback that are making the web app unusable. The web app will randomly stop a song...

Lyubka

Moderator

556 Views

3 replies

0 likes

  • 556 Views
  • 3 replies
  • 0 likes

Superuser Contribution Facebook Story Share has no music

In August of 2019 Spotify rolled out a feature that would allow for a short clip of a song to be played when you would share to a Facebook Story. Here's a link from that announcement: https://artists.spotify.com/blog/share-your-songs-on-facebook-stor...

Casual Listener

In August of 2019 Spotify rolled out a feature that would allow for a short clip of a song to be played when you would share to a Facebook Story. Here's a link from that announcement:   https:...

kasanndrarzr

Visitor

6224 Views

6 replies

0 likes

Connect
Music
Other
  • 6224 Views
  • 6 replies
  • 0 likes

Superuser Contribution I cannot add songs to a playlist that i have already created

I am trying to add songs to different playlists that i have created but when i click on the 3 dots and select add to playlist, my playlists are not coming up. I have to create a new playlist.

Regular

I am trying to add songs to different playlists that i have created but when i click on the 3 dots and select add to playlist, my playlists are not coming up. I have to create a new playlist.

Alex

Spotify Legend

869 Views

7 replies

0 likes

  • 869 Views
  • 7 replies
  • 0 likes

Superuser Contribution Music randomly pauses on Spotify app Chevy Infotainment system.

I have Spotify installed on my Chevy Infotainment system in my automobile. The music will randomly pause in the middle of a song every couple of songs. How aggravating.

Visitor

I have Spotify installed on my Chevy Infotainment system in my automobile. The music will randomly pause in the middle of a song every couple of songs. How aggravating.

Dian

Spotify Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting a response from the podcast support email

Hi,I recently submitted a podcast via RSS-feed from Substack to Spotify and made the mistake of including a full song (that I have produced) in the test episode that I set up just to try the feed out. My podcast was promptly taken down from Spotify.I...

Regular

Hi, I recently submitted a podcast via RSS-feed from Substack to Spotify and made the mistake of including a full song (that I have produced) in the test episode that I set up just to try the feed o...

Yoshi22

Regular

968 Views

4 replies

0 likes

Other
  • 968 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs listened not appearing on Recently played and not counted in Wrapped?

I spend a lot of time listening to music in group session with a colleague at work. The songs we've listened to haven't appeared in the Recently played section and that made us wonder whether or not those have been completely ignored in Spotify Wrapp...

Newbie

I spend a lot of time listening to music in group session with a colleague at work. The songs we've listened to haven't appeared in the Recently played section and that made us wonder whether or not ...

xwes

Newbie

5851 Views

5 replies

0 likes

  • 5851 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to get Spotify to stop randomly skipping songs?

On mobile: Android phone, I have a playlist with like 70 songs in it that I play offline in shuffle. When i pause a song and then come back to spotify, it will have skipped through 2 songs of the playlist when i load the app again. This issue is kind...

Newbie

On mobile: Android phone, I have a playlist with like 70 songs in it that I play offline in shuffle. When i pause a song and then come back to spotify, it will have skipped through 2 songs of the pla...

Dian

Spotify Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are podcasts not available in Venezuela yet but the option for it shows

In the app available for Venezuela the option for podcasts is already showing up, however when you click on any of the categories displayed, nothing happens. The same thing occurs when you try to follow a link for a specific podcast. Am I the only on...

Visitor

In the app available for Venezuela the option for podcasts is already showing up, however when you click on any of the categories displayed, nothing happens. The same thing occurs when you try to fol...

AnittaM

Visitor

3548 Views

17 replies

0 likes

  • 3548 Views
  • 17 replies
  • 0 likes

Superuser Contribution App dejó de funcionar en mi Smart TV, LG. Carga, pero no puedo reproducir

La app en el Smart TV (LG) dejó de funcionar. Carga, puedo moverme en la página de inicio, mi biblioteca, etc, pero no me deja reproducir, ni tampoco lo puedo enlazar desde la app de mi teléfono, como sí pude hacerlo siempre. Desinstalé e instalé la ...

Visitor

La app en el Smart TV (LG) dejó de funcionar. Carga, puedo moverme en la página de inicio, mi biblioteca, etc, pero no me deja reproducir, ni tampoco lo puedo enlazar desde la app de mi teléfono, com...

Xavimza

Visitor

2424 Views

2 replies

0 likes

  • 2424 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify blend doesn't show my songs

My Spotify blend isn't working. It updates daily, but there were instances where the playlist had none of my songs. As for today, the same four songs were shown on my blend playlists with 5 different people (playlists). Previously it even showed song...

Regular

My Spotify blend isn't working. It updates daily, but there were instances where the playlist had none of my songs. As for today, the same four songs were shown on my blend playlists with 5 different...

Nataliabeats

Newbie

6836 Views

18 replies

5 likes

  • 6836 Views
  • 18 replies
  • 5 likes

Superuser Contribution Why is music automatically playing at 8pm?

Every night at 8pm a " Sleep Playlist" that I never created/requested starts playing. This is distracting as I can't sleep with any noise, and have already fallen asleep before the music starts.

Visitor

Every night at 8pm a " Sleep Playlist" that I never created/requested starts playing. This is distracting as I can't sleep with any noise, and have already fallen asleep before the music starts.

Lyubka

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Need help transferring my Spotify premium account over to my new phone

My old phone got damaged and I had to get a new one, I'm now trying to figure out how to get my Spotify premium account over to my new phone, please help me

Visitor

My old phone got damaged and I had to get a new one, I'm now trying to figure out how to get my Spotify premium account over to my new phone, please help me

kaworu_bloodpaw

Roadie

260 Views

1 replies

1 likes

  • 260 Views
  • 1 replies
  • 1 likes