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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2293 Views
  • 19 replies
  • 6 likes
  • Other
  • 2293 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17836 Views
  • 8 replies
  • 2 likes
  • Other
  • 17836 Views
  • 8 replies
  • 2 likes

Superuser Contribution Why does my music speed up as the longer I listen to music

After listening to music for a few hours it will speed up just a little and randomly go back to normal mostly after I have fully closed the app for a day or so

  • Visitor
  • After listening to music for a few hours it will speed up just a little and randomly go back to normal mostly after I have fully closed the app for a day or so
  • Dian
  • Spotify Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is Spotify Up loading songs to wrong playlist When I add them

Hi thanks for your help Spotify isn’t putting the proper songs on the proper playlist and they go to random playlist and then I found which one they were going to and I guess it’s been going on for a while

  • Visitor
  • Hi thanks for your help Spotify isn’t putting the proper songs on the proper playlist and they go to random playlist and then I found which one they were going to and I guess it’s been going on for a...
  • Dian
  • Spotify Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cómo recuperar canciones ocultas?

Sin querer oculte canciones que quisiera poder recuperar. La cosa es que la computadora la puedo ver, pero en el celular no. Ya desinstale e instale la app. Ya cerré sesión. Ya desactive el botón para mostrar las canciones. Pero cuando voy a la canci...

  • Visitor
  • Sin querer oculte canciones que quisiera poder recuperar. La cosa es que la computadora la puedo ver, pero en el celular no. Ya desinstale e instale la app. Ya cerré sesión. Ya desactive el botón par...
  • Jeremy
  • Spotify Legend
  • 2121 Views
  • 1 replies
  • 0 likes
  • 2121 Views
  • 1 replies
  • 0 likes

Superuser Contribution OK Google Play my Spotify Playlist. NOT WORKING

I can see and play all my Spotify Playlists. But only from my IPhone. I can connect to each google home. But when I say Google Play my Spotifly playlist, it does not recognize it. It plays something that matches from spotify.

  • Visitor
  • I can see and play all my Spotify Playlists. But only from my IPhone. I can connect to each google home. But when I say Google Play my Spotifly playlist, it does not recognize it. It plays something ...
  • Dian
  • Spotify Legend
  • 157 Views
  • 1 replies
  • 1 likes
  • 157 Views
  • 1 replies
  • 1 likes

Superuser Contribution TV spotify app doesn't stay authorized

The Spotify app on TV does not stay authorized. Every few days I need to log back in on line. This is a hassle and time consuming. Rebooting Hulu or Apple TV app not help. Any ideas?

  • Regular
  • The Spotify app on TV does not stay authorized. Every few days I need to log back in on line. This is a hassle and time consuming. Rebooting Hulu or Apple TV app not help. Any ideas?
  • Jeremy
  • Spotify Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song corrupted

The song stops after 44 seconds and continues only after some time. https://open.spotify.com/track/1M6YTmRgoOvIDoToycHOrS?si=doFcVhtNQBe2-LqsFSFj7A&context=spotify%3Aartist%3A3EGhx4KwF0KwMxAkTOVaGo

  • Newbie
  • The song stops after 44 seconds and continues only after some time. https://open.spotify.com/track/1M6YTmRgoOvIDoToycHOrS?si=doFcVhtNQBe2-LqsFSFj7A&context=spotify%3Aartist%3A3EGhx4KwF0KwMxAk...
  • Dian
  • Spotify Legend
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium active I’ve updated app put on offlinemode still won’t won’t work

I have a premium account and it won’t play my downloaded music and offline mode is on, I’ve updated the app, I have restarted my phone, I have checked everything but it still will not play songs I have downloaded. This is unfair I don’t understand wh...

  • Visitor
  • I have a premium account and it won’t play my downloaded music and offline mode is on, I’ve updated the app, I have restarted my phone, I have checked everything but it still will not play songs I ha...
  • Jeremy
  • Spotify Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Spotify still playing me Chick-Fil-A ads... and I'm gay.

PlanFreeCountryNorth AmericaOperating SystemWindows 10 My Question or IssueThis is still happening. My spotify algorithm has clearly recognized I'm LGBTQ+ (nonbinary and bisexual) and yet this ad plays to me aggressively, more than 10 times a day (if...

  • Newbie
  • Plan Free Country North America Operating System Windows 10   My Question or Issue This is still happening. My spotify algorithm has clearly recognized I'm LGBTQ+ (nonbinary and bisexual...
  • AER006
  • Visitor
  • 813 Views
  • 1 replies
  • 5 likes
  • Other
  • 813 Views
  • 1 replies
  • 5 likes

Superuser Contribution Spotify not connecting to SpotifyConnect devices

Plan: PremiumCountry: USDevice: iPhone / PCOperating System: IOS / PC My Question or Issue:Spotify no longer recognizes SpotifyConnect devices on my wifi network. It lists them as devices but can not connect to them. If I uninstall Spotify and reinst...

  • Music Fan
  • Plan: Premium Country: US Device: iPhone / PC Operating System: IOS / PC   My Question or Issue: Spotify no longer recognizes SpotifyConnect devices on my wifi network. It l...
  • Not applicable
  • 19578 Views
  • 7 replies
  • 1 likes
  • 19578 Views
  • 7 replies
  • 1 likes

this is continuation from my last question

“ i have playlist, and someone made copy of it, it even says in the description that it’s copy of my playlist, is it possible to delete their copy? this playlist was pretty important and anonymous, and i wanted to be the only person that can have acc...

  • Visitor
  • “ i have playlist, and someone made copy of it, it even says in the description that it’s copy of my playlist, is it possible to delete their copy? this playlist was pretty important and anonymous, a...
  • Taylith
  • Community Legend
  • 303 Views
  • 1 replies
  • 1 likes
  • 303 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify display while playing

PlanPremiumCountryPortugalDeviceXiaomi Mi 9 ProOperating System My Question or IssueIt happens a lot of times. When playing tne display appears with the line progression in black and the play button all white or black! I attach a jpeg.

  • Casual Listener
  •   Plan Premium Country Portugal Device Xiaomi Mi 9 Pro Operating System     My Question or Issue It happens a lot of times. When playing tne display appears with the line pr...
  • Eni
  • Moderator
  • 414 Views
  • 3 replies
  • 0 likes
  • Other
  • 414 Views
  • 3 replies
  • 0 likes

Superuser Contribution why don’t i have a built in shuffle on my play button but i have premium?

when i click the play button it plays a song but when i click it again it just stops the song and doesn’t skip to a different song. After looking this up i realized there wasn’t a shuffle button built into the play button. I tried to go to the AppSto...

  • Casual Listener
  • when i click the play button it plays a song but when i click it again it just stops the song and doesn’t skip to a different song. After looking this up i realized there wasn’t a shuffle button buil...
  • Eni
  • Moderator
  • 235 Views
  • 3 replies
  • 0 likes
  • 235 Views
  • 3 replies
  • 0 likes

top 50 south korea

How does the TOP 50 work? in the Korean one I saw artists with more than 30000 streams do not appear in the ranking and then at the 50th place see artists with just over 5000 views. It seems strange to me, maybe I did not understand how it works. For...

  • Newbie
  • How does the TOP 50 work? in the Korean one I saw artists with more than 30000 streams do not appear in the ranking and then at the 50th place see artists with just over 5000 views. It seems strange ...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playback plays the wrong song

Whenever I try and search for a song and press the playback to view the song, it plays an entirely different song and does not play the correct song

  • Newbie
  • Whenever I try and search for a song and press the playback to view the song, it plays an entirely different song and does not play the correct song
  • Dian
  • Spotify Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution can i add local files directly from my iphone, and if i can, how?

i went to my local files playlist on the iphone app, and there’s no option to add the files. i searched it and all the rwsulrs show that you have to do it on a computer. is it possible that i can do it on mobile??

  • Visitor
  • i went to my local files playlist on the iphone app, and there’s no option to add the files. i searched it and all the rwsulrs show that you have to do it on a computer. is it possible that i can do ...
  • Alex
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

playlists not showing on spotify for artists

i got placed into a handful of listener and other playlists. i can see the streams coming in on the audience, song section, and stream breakdown percents. but when i go to the playlist section non of the playlists show up on any timeframe.Why would t...

  • Newbie
  • i got placed into a handful of listener and other playlists. i can see the streams coming in on the audience, song section, and stream breakdown percents. but when i go to the playlist section non of...
  • Billy-J
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium still playing ads. Can't get it to stop.

I've purchased a premium plan that's good until August this year, but it plays ads on everyone of my devices. My phone, tablet, computer, iPad and my Google home. I've uninstalled and reinstalled and it's still doing the same thing no matter what. Ho...

  • Visitor
  • I've purchased a premium plan that's good until August this year, but it plays ads on everyone of my devices. My phone, tablet, computer, iPad and my Google home. I've uninstalled and reinstalled and...
  • Eni
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Can’t add songs to Collaborative Playlist”

What doesn’t work:- Adding songs to a collaborative playlist on any platform or by a free or premium userWhat does work:- Private playlists work completely fine- Following the collaborative playlist- Viewing and previewing the songs in the collaborat...

  • Newbie
  • What doesn’t work: - Adding songs to a collaborative playlist on any platform or by a free or premium user What does work: - Private playlists work completely fine - Following the collaborati...
  • Dian
  • Spotify Legend
  • 690 Views
  • 1 replies
  • 1 likes
  • Other
  • 690 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Unable to add spotify as a sonos service

I had to reset my sonos controller (Connect), which dropped all my music services. When I tried to add spotify back, I get this message (after a brief search):"unable to load service description, please try again" There are 4 spotify services listed ...

  • Regular
  • I had to reset my sonos controller (Connect), which dropped all my music services.  When I tried to add spotify back, I get this message (after a brief search): "unable to load service descript...
  • SvenDelporte
  • Visitor
  • 18992 Views
  • 7 replies
  • 1 likes
  • Connect
  • 18992 Views
  • 7 replies
  • 1 likes