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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

65711 Views

7 replies

4 likes

  • 65711 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

actorma

Visitor

39437 Views

220 replies

20 likes

Other
  • 39437 Views
  • 220 replies
  • 20 likes

Superuser Contribution Spotify Using Data after Premium Purchase

PlanPremiumCountryUnited StatesDevice(Dell Laptop)Operating System(Windows 11) My Question or IssueI just bought Spotify premium a few hours ago and I noticed that Spotify has been using heaps of data for the past few hours and that it continues to d...

Casual Listener

Plan Premium Country United States Device (Dell Laptop) Operating System (Windows 11)     My Question or Issue I just bought Spotify premium a few hours ago and I noticed that Sp...

Ver

Spotify Legend

865 Views

4 replies

0 likes

Other
  • 865 Views
  • 4 replies
  • 0 likes

Superuser Contribution wrong songs in remote group session

PlanPremiumCountryGermanyDeviceSamsung, IPhone, PCOperating SystemiOS, Android, Windows 10 My IssueI often use the Group Sessions feature to listen together while playing with someone. We discovered multiple bugs with this feature two of which I will...

Newbie

Plan Premium Country Germany Device Samsung, IPhone, PC Operating System iOS, Android, Windows 10   My Issue I often use the Group Sessions feature to listen together while playing wit...

BTSARMY1

Newbie

2229 Views

3 replies

0 likes

Connect
Music
Other
  • 2229 Views
  • 3 replies
  • 0 likes

Superuser Contribution firefox is installing components needed to play the audio or video on this page

I cant listen on mozila firefox because i get this error for a long time :,,firefox is installing components needed to play the audio or video on this page" anyone can help me pleaseThanks  

Regular

I cant listen on mozila  firefox  because i  get this error  for a long time :,,firefox is installing components needed to play the audio or video on this page"  anyone can h...

Alex

Spotify Legend

9269 Views

7 replies

0 likes

Other
  • 9269 Views
  • 7 replies
  • 0 likes

Superuser Contribution BlueSound Nodi 2i randomly removed from device list in Spotify App

This player will work fine for two weeks. Then all of a sudden it will no longer play Spotify through the Spotify Connect App and the device is no longer listed in the device list in the Spotify App. As soon as I power cycle the Node 2i, it automatic...

Regular

This player will work fine for two weeks. Then all of a sudden it will no longer play Spotify through the Spotify Connect App and the device is no longer listed in the device list in the Spotify App....

schexc

Regular

2469 Views

13 replies

0 likes

Connect
Other
  • 2469 Views
  • 13 replies
  • 0 likes

Superuser Contribution Podcasts Don't work

PlanPremiumCountryEgyptDeviceXiaomi mi A2Operating SystemAndroid 10 My Question or IssuePodcasts don't work on my Spotify app. I can't even find podcast section in the main page. When I try searching a podcast and click on it it shows me the error in...

Casual Listener

Plan Premium Country Egypt Device Xiaomi mi A2 Operating System Android 10   My Question or Issue Podcasts don't work on my Spotify app. I can't even find podcast section in the main ...

Jeremy

Spotify Legend

626 Views

3 replies

0 likes

Other
  • 626 Views
  • 3 replies
  • 0 likes

Superuser Contribution add back the previous song arrow to free on desktop

For some reason spotify decided to remove the previous song button on desktop for some reason. If you make that a premium only feature that's geniunely goofy. But for me personally i want it back

Visitor

For some reason spotify decided to remove the previous song button on desktop for some reason. If you make that a premium only feature that's geniunely goofy. But for me personally i want it back

MafeG

Spotify Legend

411 Views

1 replies

1 likes

  • 411 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sonos Issues

PlanPremiumCountryGermanyDeviceLenovo Laptop + Sonos OneOperating SystemWindows 11 My Question or IssueHi! I noticed quite some issues when using the Spotify Client (i.e., Spotify Connect) to control Sonos devices. I'm **not** using the Sonos app. Th...

Regular

Plan Premium Country Germany Device Lenovo Laptop + Sonos One Operating System Windows 11   My Question or Issue Hi! I noticed quite some issues when using the Spotify Client (i.e., Sp...

Elena

Moderator

1431 Views

1 replies

0 likes

  • 1431 Views
  • 1 replies
  • 0 likes

Delayed start of song/playlist across multiple Sonos speakers.

Hi,I have problems getting my Spotify Premium to start simultaneously when playing on multiple/ more than 4 Sonos speakers. First the setup:I have 12 Sonos Play 1, in 6 stereo pairs. My plan is to expand this to 22 Sonos Play 1 in 11 stereo pairs, - ...

Newbie

Hi, I have problems getting my Spotify Premium to start simultaneously when playing on multiple/ more than 4 Sonos speakers.    First the setup: I have 12 Sonos Play 1, in 6 stereo pair...

Petercc

Visitor

1497 Views

3 replies

1 likes

  • 1497 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Now playing screen freezes, app not operable anymore

PlanPremiumCountryThe NetherlandsDevice(Samsung Galaxy S20 Ultra 5G)Operating System(Android 11, One UI 3.1) My Question or IssueHi Guys, Difficult story, i'll try my best to explain. Since a month and a half I have weird but very annoying problems w...

Casual Listener

Plan Premium Country The Netherlands Device (Samsung Galaxy S20 Ultra 5G) Operating System (Android 11, One UI 3.1)   My Question or Issue Hi Guys,   Difficult story, i'll try m...

Mihail

Spotify Legend

5320 Views

12 replies

1 likes

Samsung
  • 5320 Views
  • 12 replies
  • 1 likes

Superuser Contribution should remove facebook out of here >:(

I DONT THINK SPOTIFY SHOULD BE CONNECTED WITH FACEBOOK. SPOTIFY'S MOSTLY USED BY TEENS NOT OLD PEOPLE(no offense) AND I WANNA SEE THE FRIEND ACTIVITY!!! NOT THE ''Connect with Facebook'' LIKE NO.

Newbie

I DONT THINK SPOTIFY SHOULD BE CONNECTED WITH FACEBOOK. SPOTIFY'S MOSTLY USED BY TEENS NOT OLD PEOPLE(no offense) 😠 AND I WANNA SEE THE FRIEND ACTIVITY!!! NOT THE ''Connect with Facebook'' LIKE NO.

Jeremy

Spotify Legend

827 Views

1 replies

1 likes

  • 827 Views
  • 1 replies
  • 1 likes

I want to call this idea Gray Mode (?)

Hey Spotify Team & Light Mode Lovers! I am a student in UX design (aka not an expert ) but, I am kind of upset with spotify’s response to no light mode option especially for those whose eyes hurt. I understand the need to stay on brand. I can tell so...

Newbie

Hey Spotify Team & Light Mode Lovers!   I am a student in UX design (aka not an expert ) but, I am kind of upset with spotify’s response to no light mode option especially for those wh...

598 Views

0 replies

0 likes

Other
  • 598 Views
  • 0 replies
  • 0 likes

Superuser Contribution [iOS] Available new features for all countries at the same time

It’ll be great if new features would be available for all countries at the same time. Equality and availability for all. I’m sure there would be fewer new ideas.

Visitor

It’ll be great if new features would be available for all countries at the same time. Equality and availability for all. I’m sure there would be fewer new ideas. 

user-removed

Not applicable

573 Views

2 replies

0 likes

iOS
  • 573 Views
  • 2 replies
  • 0 likes

[Block/Hide Podcasts]Spotify's Podcast Protocols: Please start caring about your subscribers wishes.

Spotify, I have loved your app for years. I have always been happy, loved the updates and added features over the years, but I am seriously considering your app for podcasts. It is infuriating enough to have the same issues that apparently so many ot...

Newbie

Spotify, I have loved your app for years. I have always been happy, loved the updates and added features over the years, but I am seriously considering your app for podcasts. It is infuriating enough...

465 Views

0 replies

4 likes

Other
  • 465 Views
  • 0 replies
  • 4 likes

Superuser Contribution Option to toggle remote volume control

Right now, Spotify hijacks my phone's volume whenever I'm listening on something else, and I think the option to toggle that feature would be nice as every time I have my phone open, regardless of whether or not Spotify is running on there, it cranks...

Visitor

Right now, Spotify hijacks my phone's volume whenever I'm listening on something else, and I think the option to toggle that feature would be nice as every time I have my phone open, regardless of wh...

MafeG

Spotify Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot remove Echo Dot device repeatedly shown as "unavailable for listening on"

PlanPremiumCountryUnited StatesDeviceAll my devices: HP Laptop on Windows 10, iPhone 12, Samsung Galaxy A32 5G My Question or Issue I have an Alexa/Echo device that has been very buggy. For whatever reason, it is appearing 3 times as "unavailable for...

Casual Listener

Plan Premium Country United States Device All my devices: HP Laptop on Windows 10, iPhone 12, Samsung Galaxy A32 5G      My Question or Issue   I have an Alexa/Echo devi...

Elena

Moderator

1814 Views

5 replies

0 likes

Connect
  • 1814 Views
  • 5 replies
  • 0 likes

Superuser Contribution Play full album then stop in web player

I like to fall asleep listening to an album, but the web player will start playing something totally random after the album is over. Then I'll wake up in the middle of the night. Not ideal... Any ideas how to make spotify automatically turn off after...

Newbie

I like to fall asleep listening to an album, but the web player will start playing something totally random after the album is over.  Then I'll wake up in the middle of the night.  Not idea...

CarlosE

Spotify Legend

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes

Superuser Contribution App on the LG smart TV doesn't play anything

PlanPremiumCountryGermanyDeviceLG smart TV 43UN71006LBOperating SystemwebOS 5.2.3-252113 (jhericurl-jardine) My Question or IssueThe Spotify app (version 2021.09.13_2-48e8e67 H 4.19.0) on my LG smart TV doesn't play anything. Updates are not availabl...

Regular

Plan Premium Country Germany Device LG smart TV 43UN71006LB Operating System webOS 5.2.3-252113 (jhericurl-jardine)     My Question or Issue The Spotify app (version 2021.09.13_2...

bradmoss

Visitor

12147 Views

36 replies

4 likes

TV
  • 12147 Views
  • 36 replies
  • 4 likes

Superuser Contribution Samsung TV

Hello. My samsung tv spotify app stopped working . It's complaining about https://api-partner.spotify.com/tvapp URL is unavailable . Anyone facing similar problems ?Thank you.

Newbie

Hello.   My samsung tv spotify app stopped working . It's complaining about https://api-partner.spotify.com/tvapp  URL is unavailable . Anyone facing similar problems ? Thank y...

Novy

Moderator

1046 Views

1 replies

0 likes

Samsung
  • 1046 Views
  • 1 replies
  • 0 likes

Stop making Discord turn off music

I don't understand why Spotify has an issue with Discord. It doesn't make any sense that Spotify thinks people are going to stream bad quality music through a mic when there's music apps on discord. It sucks when I'm listening to music and it stops b...

Visitor

I don't understand why Spotify has an issue with Discord. It doesn't make any sense that Spotify thinks people are going to stream bad quality music through a mic when there's music apps on discord. ...

989 Views

0 replies

0 likes

  • 989 Views
  • 0 replies
  • 0 likes