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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2048 Views
  • 19 replies
  • 6 likes
  • Other
  • 2048 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17739 Views
  • 8 replies
  • 2 likes
  • Other
  • 17739 Views
  • 8 replies
  • 2 likes

Superuser Contribution [ALL PLATFORMS] Player keeps playing random 3-name artists, all by itself, won't be paused

PlanPremium FamilyCountryCanadaDeviceWindows 10 store app AND webplayer AND android AND Echo Device My Question or IssueStarted last night when my bedroom Echo device kept playing songs by itself. I'd tell it to stop and a few seconds later, it would...

  • Casual Listener
  • Plan Premium Family Country Canada Device Windows 10 store app AND webplayer AND android AND Echo Device   My Question or Issue Started last night when my bedroom Echo device kept playin...
  • Ver
  • Spotify Legend
  • 750 Views
  • 2 replies
  • 0 likes
  • Other
  • 750 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Webplayer] Blank/Black Screen after login on firefox

PlanPremiumCountryCanadaDeviceDesktopOperating SystemUbuntu 18.04 My Question or IssueThe webplayer is not showing after I log in. There it a black/blank screen. I've tried clearing the cache, etc.

  • Casual Listener
  • Plan Premium Country Canada Device Desktop Operating System Ubuntu 18.04   My Question or Issue The webplayer is not showing after I log in. There it a black/blank screen. I've tried c...
  • Mihail
  • Spotify Legend
  • 3711 Views
  • 8 replies
  • 0 likes
  • Other
  • 3711 Views
  • 8 replies
  • 0 likes

Superuser Contribution Same song keeps adding itself to the queue

For the last few months I’ve had a recurring issue. When playing a playlist or an album the same track keeps getting added to the queue as the second track (it’s a song I don’t particularly like either!). It doesn’t happen every time but most times. ...

  • Casual Listener
  • For the last few months I’ve had a recurring issue. When playing a playlist or an album the same track keeps getting added to the queue as the second track (it’s a song I don’t particularly like eith...
  • MadmanOnWheels
  • Roadie
  • 4070 Views
  • 9 replies
  • 1 likes
  • 4070 Views
  • 9 replies
  • 1 likes

Bug on ads

Hey yeah everyone knew that Spotify shows many add but one day I found a way to skip the advertisement. I can close the Spotify app and reopen it then the advertisement stops . Yeah I know what you are thinking that who will do that tasks becoz of th...

  • Visitor
  • Hey yeah everyone knew that Spotify shows many add but one day I found a way to skip the advertisement. I can close the Spotify app and reopen it then the advertisement stops . Yeah I know what you a...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify on PS4 in Slovenia

PlanPremiumCountrySloveniaDevicePlaystation 4My Question or IssueA few months ago we got Spotify in Slovenia, but linking the account to the PS ap is still not working. It will play music through PS if I'm controlling it from the phone, but it still ...

  • Newbie
  • Plan Premium Country Slovenia Device Playstation 4 My Question or Issue A few months ago we got Spotify in Slovenia, but linking the account to the PS ap is still not working. It will play mus...
  • Ver
  • Spotify Legend
  • 895 Views
  • 1 replies
  • 1 likes
  • PlayStation
  • 895 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Please, make the buttons work when sorting by music label.))

PlanPremiumCountryRussiaDeviceiPhone 5sOperating SystemWindows 10, iOS 12My Question or IssuePlease, make the buttons work when sorting by music label.)) For this search they are not clickable.)

  • Casual Listener
  • Plan Premium Country Russia Device iPhone 5s Operating System Windows 10, iOS 12 My Question or Issue Please, make the buttons work when sorting by music label.))   For this search th...
  • Ver
  • Spotify Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • Other
  • 336 Views
  • 1 replies
  • 0 likes

Spotify App missing on the KPN TV Receiver

PlanPremiumCountryThe NetherlandsMy Question or IssueThe spotify app is removed from my SmartTV by Samsung. The only way now to use spotify at home is to stream from the mobile phone app with less info on the screen. Shortly my TV & Internet provider...

  • Visitor
  • Plan Premium Country The Netherlands My Question or Issue The spotify app is removed from my SmartTV by Samsung. The only way now to use spotify at home is to stream from the mobile phone app wi...
  • 383 Views
  • 0 replies
  • 0 likes
  • Samsung
    TV
  • 383 Views
  • 0 replies
  • 0 likes

Superuser Contribution Nissan Symbols Question

Free SubscriptionGalaxy s20App into Nissan car screen What is the symbol below and is the function? We thought radio, but it seems to do nothing. 

20201003_151336.jpg
  • Visitor
  • Free Subscription Galaxy s20 App into Nissan car screen   What is the symbol below and is the function?  We thought radio, but it seems to do nothing.    
  • Alex
  • Spotify Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • Connect
  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Fire TV] New 'Now Playing' interface: Feedback

PlanPremiumCountryUSADeviceInsignia 50" TVOperating SystemAmazon Fire TV v. 6241047.1, Fire OS v. 6.2.7.3Spotify app v. 1.33.0 My Question or IssueHello, I would like to submit feedback about the redesign of the 'Now Playing' screen in the Fire TV ap...

  • Music Fan
  • Plan Premium Country USA Device Insignia 50" TV Operating System Amazon Fire TV v. 6241047.1, Fire OS v. 6.2.7.3 Spotify app v. 1.33.0   My Question or Issue Hello, I would like to su...
  • Alex
  • Spotify Legend
  • 2005 Views
  • 2 replies
  • 16 likes
  • TV
  • 2005 Views
  • 2 replies
  • 16 likes

Superuser Contribution Low volume casting Spotify to other devices

PlanPremiumCountryThe NetherlandsDeviceSamsung galaxy s10e One UI 2.5 to Samsung ue49ru8000Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUnfortunately the same issue as I commented earlier this year occurred again, only ...

  • Casual Listener
  • Plan Premium Country The Netherlands Device Samsung galaxy s10e One UI 2.5 to Samsung ue49ru8000 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...
  • Jeremy
  • Spotify Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • Connect
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify On Chrome Without All Features

PlanPremiumCountryUSADeviceAsus Chromebook Operating SystemChrome OS My Question or IssueSo I got a new Chromebook and I've just heard of "friend activity",but according to a customer service chat I had today it's not available in all operating syste...

  • Casual Listener
  • Plan Premium Country USA Device Asus Chromebook  Operating System Chrome OS   My Question or Issue So I got a new Chromebook and I've just heard of "friend activity",but according...
  • Alex
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 359 Views
  • 1 replies
  • 0 likes

[All Platforms][Podcasts] Fix the fact that podcast playback resets across all devices

I find it pretty impossible to listen to podcasts on Spotify as the app seem to remember my progress MAYBE 20% of the time, which is probably generous. I experience this issue on all devices (mac/pc/android). Please fix??

  • Newbie
  • I find it pretty impossible to listen to podcasts on Spotify as the app seem to remember my progress MAYBE 20% of the time, which is probably generous. I experience this issue on all devices (mac/pc/...
  • 197 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Podcasts
  • 197 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Album art for Red Hot Chili Peppers is wrong.

Album art for Red Hot Chili Peppers is wrong. It's album art for "Music for Dogs" — I'd post a screenshot but this tool won't let me.

  • Visitor
  • Album art for Red Hot Chili Peppers is wrong. It's album art for "Music for Dogs" — I'd post a screenshot but this tool won't let me.
  • Mario
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Not Playing Any Of My Songs

PlanFreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I shuffle my playlist it plays random songs not the songs that I chose for said playist and tb...

  • Newbie
  • Plan Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I shuffle my...
  • Ver
  • Spotify Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • Other
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Discover] typo

https://developer.spotify.com/discover/Under "Real apps that integrate recommendations," Magic Playlist's description has a typo - It says "help users select playlsits based on songs."

  • Visitor
  • https://developer.spotify.com/discover/ Under "Real apps that integrate recommendations," Magic Playlist's description has a typo - It says "help users select playlsits based on songs."
  • Mario
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • All Platforms
  • 301 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Our song was added to a official spotify playlist and is not showing up

Hello there,We were notified today that our song Kastellorizo was added yesterday to the Official Spotify playlist New Music Friday Greece but it is not showing up on this playlist today. We just don't know why. Is there anything we can do about it ?...

  • Visitor
  • Hello there, We were notified today that our song Kastellorizo was added yesterday to the Official Spotify playlist New Music Friday Greece but it is not showing up on this playlist today. We just d...
  • Alex
  • Spotify Legend
  • 703 Views
  • 1 replies
  • 0 likes
  • Other
  • 703 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics integration with Chromecast

PlanPremiumCountryBrazilDevice(Xiaomi Mi 8 Lite)Operating System(Android 9) My Question or IssueI would like to know if the Spotify development team plans any integration of the lyrics with Chromecast, as the rival French company already does.

  • Regular
  •   Plan Premium Country Brazil Device (Xiaomi Mi 8 Lite) Operating System (Android 9)   My Question or Issue I would like to know if the Spotify development team plans any integra...
  • Alex
  • Spotify Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos speaker does not show up

Hi,My Sonos 1 speaker has stoped showing up on the Spotify app. It doesn't show up on my computer (MacBook Air 2015, High Sierra 10.13.6), my iphone 7 ios 13.7, or my partners android phone. However I am able to play music from the Sonos controller. ...

  • Visitor
  • Hi, My Sonos 1 speaker has stoped showing up on the Spotify app. It doesn't show up on my computer (MacBook Air 2015, High Sierra 10.13.6), my iphone 7 ios 13.7, or my partners android phone. Howeve...
  • Ver
  • Spotify Legend
  • 600 Views
  • 1 replies
  • 0 likes
  • 600 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Link each artists to each track on album release using DistroKid

Am about to upload a single with 4 tracks. So the release has 4 tracks. Each track is a remix (yes I'm the original artist with permission from myself). I want each remixer/artist to be featured, on THEIR remix track.In Distrokid can only specify art...

  • Music Fan
  • Am about to upload a single with 4 tracks. So the release has 4 tracks. Each track is a remix (yes I'm the original artist with permission from myself). I want each remixer/artist to be featured, on ...
  • lonelyhaiku
  • Casual Listener
  • 33819 Views
  • 7 replies
  • 0 likes
  • Other
  • 33819 Views
  • 7 replies
  • 0 likes

sound quality with Google Cast - volume normalization?

PremiumUSADevice: JBL Link 300 Assistant-enabled speaker Hi, I'm back on Spotify Premium after a long hiatus and noticed that audio quality when casting is good, but not quite as great as a competing service.On mobile, I was able to improve my percei...

  • Regular
  • Premium USA Device: JBL Link 300 Assistant-enabled speaker   Hi,    I'm back on Spotify Premium after a long hiatus and noticed that audio quality when casting is good, but not q...
  • 748 Views
  • 0 replies
  • 0 likes
  • 748 Views
  • 0 replies
  • 0 likes