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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Amatharis
  • Visitor
  • 7895 Views
  • 56 replies
  • 7 likes
  • Other
  • 7895 Views
  • 56 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19290 Views
  • 9 replies
  • 2 likes
  • Other
  • 19290 Views
  • 9 replies
  • 2 likes

Superuser Contribution Add to playlist Bug in Webplayer

PlanPremiumCountryMexicoOperating SystemWindows 10 My Question or IssueEverytime I want to add a song in an existing playlist I own, after clicking the Add to Playlist button, the Create new playlist prompt pop ups instead. You need to click two time...

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  • Newbie
  • Plan Premium Country Mexico Operating System Windows 10   My Question or Issue Everytime I want to add a song in an existing playlist I own, after clicking the Add to Playlist ...
  • Guido
  • Spotify Legend
  • 1026 Views
  • 1 replies
  • 0 likes
  • Other
  • 1026 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play a song

So there's a song I want to play on Spotify but all the versions of the song can't be played. They are grey and when I click on it it plays but then dissapears right away.PlanPremiumCountryThe Netherlands

  • Casual Listener
  • So there's a song I want to play on Spotify but all the versions of the song can't be played. They are grey and when I click on it it plays but then dissapears right away. Plan Premium Country Th...
  • Guido
  • Spotify Legend
  • 665 Views
  • 4 replies
  • 0 likes
  • music
  • 665 Views
  • 4 replies
  • 0 likes

Solved!! [Google Home] Multi user

I linked a Google Home to my Spofity account. The Google Home is configured for multiple users. Myself and my wife. We have a family Spotify account. I have configured Spofity in the Google Home app to link her Spotify account. When she asks to play ...

  • Newbie
  • I linked a Google Home to my Spofity account.  The Google Home is configured for multiple users.  Myself and my wife.  We have a family Spotify account.  I have configured Sp...
  • Luketansell
  • Casual Listener
  • 162452 Views
  • 12 replies
  • 38 likes
  • Other
  • 162452 Views
  • 12 replies
  • 38 likes

Playing Baauer - Tep Tep on Spotify and last.fm is scrobbling Ducky - Love You Just The Same

PlanPremiumCountry USADeviceBoth phone and computer - Samsung Galaxy S8 & Windows SurfaceOperating SystemAndroid & Windows 8 My Question or Issue I'm playing Baauer - Tep Tep on Spotify and last.fm is scrobbling Ducky - Love You Just The Same. When I...

  • Gig Goer
  • Plan Premium Country  USA Device Both phone and computer - Samsung Galaxy S8 & Windows Surface Operating System Android & Windows 8   My Question or Issue  I'm pl...
  • 570 Views
  • 0 replies
  • 0 likes
  • music
  • 570 Views
  • 0 replies
  • 0 likes

Superuser Contribution Found a low quality track

Hi all, I just found a track that really like but its quality is very bad.I checked other tracks and they are fine, only that one is with poor quality. So, I started to search my old CD's (yeah...I still have them...) and found the same track there a...

  • Casual Listener
  • Hi all,   I just found a track that really like but its quality is very bad. I checked other tracks and they are fine, only that one is with poor quality.   So, I started to search my ...
  • Daisy
  • Spotify Legend
  • 662 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 662 Views
  • 3 replies
  • 0 likes

Superuser Contribution songkick concert times show one hour earlier on spotify

hello everyone I am a premium spotify user as well as an artist with 6 released albums. I registered with songkick to get my concerts listed in spotify. All my concerts show on spotify but they are one hour earlier. When I check songkick apps and web...

44566829-BAED-4991-AD82-DA217D427308.png E7597D5F-2F23-4203-B9DA-6DDB0E9926BD.jpeg
  • Newbie
  • hello everyone   I am a premium spotify user as well as an artist with 6 released albums.  I registered with songkick to get my concerts listed in spotify.  All my concerts show on...
  • Guido
  • Spotify Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • Other
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with Spotify Connect from iOS and PS4 Spotify Music player

PlanPremiumCountry USADeviceIphone 6S and PS4 ProOperating SystemiOS 12.1 My Question or Issue This started happening recently - if I use Spotify Connect from the phone app to control the PS4 App and hit shuffle, it does not shuffle. It only plays th...

  • Casual Listener
  •   Plan Premium Country  USA Device Iphone 6S and PS4 Pro Operating System iOS 12.1   My Question or Issue  This started happening recently - if I use Spotify Connect fr...
  • Guido
  • Spotify Legend
  • 450 Views
  • 2 replies
  • 0 likes
  • Connect
  • 450 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps recommending Christian/Mexican songs, and tells me I listen to them the most

PlanPremiumCountry Brazil My Question or Issue Simple. I don't listen to Christian/Mexican songs. Yet Its recommended to me 24/7 and worst yet, it keeps telling me its one of my most listened genres (?!). I never even clicked them, my account came wi...

  • Casual Listener
  •   Plan Premium Country  Brazil     My Question or Issue  Simple. I don't listen to Christian/Mexican songs. Yet Its recommended to me 24/7 and worst yet, it keeps tel...
  • Daisy
  • Spotify Legend
  • 1827 Views
  • 3 replies
  • 0 likes
  • Other
  • 1827 Views
  • 3 replies
  • 0 likes

Wrapped 2017

PlanPremiumCountryBrasil DeviceDesktopOperating SystemWindows 10 QuestionCan I recover my wrapped from last year? I wish I could take again the picture that we can download in wrapped from last year.PS.: My English is a work in pregress, don't matter...

  • Newbie
  •   Plan Premium Country Brasil   Device Desktop Operating System Windows 10   Question Can I recover my wrapped from last year? I wish I could take again the picture that ...
  • Mantisentil
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • Other
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share podcast stats

Hello, Me and my friend host a podcast which I recently got published on Spotify. I would like to share the listening statistics with my co-host. Is this possible somehow? Cheers!

  • Casual Listener
  • Hello,      Me and my friend host a podcast which I recently got published on Spotify. I would like to share the listening statistics with my co-host. Is this possible som...
  • Katerina
  • Spotify Legend
  • 5260 Views
  • 3 replies
  • 0 likes
  • Other
  • 5260 Views
  • 3 replies
  • 0 likes

wrapped email

PlanPremiumCountry USA My Question or IssueThough I was able to reach the Spotify Wrapped website, I never received an email which showed the number of new songs I listened to and I've just realized its because I somehow had news and promotions switc...

  • Newbie
  • Plan Premium Country  USA  My Question or Issue Though I was able to reach the Spotify Wrapped website, I never received an email which showed the number of new songs I listened to and...
  • landonharris88
  • Composer
  • 838 Views
  • 2 replies
  • 1 likes
  • music
    Other
  • 838 Views
  • 2 replies
  • 1 likes

2018 Wrapped will not work.

Everytime I go to spotify wrapped and click connect with spotify, I log into my spotify account then it takes me back to the purple wrapped page and says "Hmmm. Something is not working, So sorry about that. We'll work on it and please try again soon...

  • Newbie
  •     Everytime I go to spotify wrapped and click connect with spotify, I log into my spotify account then it takes me back to the purple wrapped page and says  "Hmmm. Something is no...
  • landonharris88
  • Composer
  • 1512 Views
  • 6 replies
  • 12 likes
  • Other
  • 1512 Views
  • 6 replies
  • 12 likes

Solved!! Spotify wrapped not working. Not enough music?

PlanPremiumCountryUnited States of AmericaDeviceLG V30Operating SystemAndroid 8.0.0 My Question or IssueSpotify wrapped isn't working. It gives me an error every time I try signing in.Do I need to have listened to music for a whole year for it to wor...

  • Newbie
  • Plan Premium Country United States of America Device LG V30 Operating System Android 8.0.0   My Question or Issue Spotify wrapped isn't working. It gives me an error every time I try s...
  • landonharris88
  • Composer
  • 4093 Views
  • 2 replies
  • 0 likes
  • music
  • 4093 Views
  • 2 replies
  • 0 likes

Solved!! Why is music still listed but not playable?

I don't think this is device / os-specific. My Question or Issue:The album linked below, which I have been playing for months, now has most of the tracks unplayable. I've attached a screenshot of the message I get when I try to play a 'grayed-out' so...

  • Newbie
  •   I don't think this is device / os-specific.   My Question or Issue: The album linked below, which I have been playing for months, now has most of the tracks unplayable.  I've att...
  • landonharris88
  • Composer
  • 1769 Views
  • 1 replies
  • 0 likes
  • music
  • 1769 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't log in to webplayer on Firefox

PlanFreeCountry GermanyOperating SystemWindows 7 My Question or IssueHello, since 2-3 months I've been having problems with the webplayer in Firefox. Whenever I try to log in, it says username or password invalid. But I can log in using the same cred...

  • Casual Listener
  • Plan Free Country  Germany Operating System Windows 7   My Question or Issue Hello, since 2-3 months I've been having problems with the webplayer in Firefox.   Whenever I try...
  • Jemi
  • Spotify Legend
  • 3522 Views
  • 8 replies
  • 0 likes
  • Other
  • 3522 Views
  • 8 replies
  • 0 likes

Issue connection with RN-301 and spotify connect

Hi, So i have a yamaha RN-301 and I have an issue since the beginning, when i want to send music with spotify connect i have ton turn of my yamaha to see it in the list of device can be casted.The option in yamaha is enabled, but nothing changed, whe...

  • Newbie
  • Hi,   So i have a yamaha RN-301 and I have an issue since the beginning, when i want to send music with spotify connect i have ton turn of my yamaha to see it in the list of device can be cast...
  • 430 Views
  • 0 replies
  • 0 likes
  • Connect
    music
  • 430 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Wrapped 2018 top artists bug

PlanPremiumCountry HungaryDevicePCOperating SystemWin10 My Question or Issue I checked my Spotify Wrapped 2018 today and my top 3 artists are the following:Tommy DualfToni GlessonSam Siland I have never even heard about these artists and they do not ...

  • Newbie
  • Plan Premium Country  Hungary Device PC Operating System Win10   My Question or Issue  I checked my Spotify Wrapped 2018 today and my top 3 artists are the following: Tommy ...
  • Jemi
  • Spotify Legend
  • 689 Views
  • 1 replies
  • 0 likes
  • Other
  • 689 Views
  • 1 replies
  • 0 likes

Solved!! API /v1/search artist not working

I am trying to find this artist: Drastic Dragonfly What I am expecting: 4VXNg0X8h2LAnewjwBVGkq With the search API: https://api.spotify.com/v1/search?q=Drastic%20Dragonfly&type=artist Why am I not able to get the result ? This call works fine for oth...

  • Casual Listener
  • I am trying to find this artist:   Drastic Dragonfly  What I am expecting: 4VXNg0X8h2LAnewjwBVGkq   With the search API: https://api.spotify.com/v1/search?q=Drastic%20Dragonf...
  • Gomet123
  • Casual Listener
  • 839 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 839 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bluesound + Spotify

Spotify doesn´t find my bluesound device.I´ve reinstalled spotify, blusound app AND i even did a factory reset of the bluesound device. The problem seems to be in the spotify app. I even logged in via the web browser to delete bluesound access. Nothi...

  • Newbie
  • Spotify doesn´t find my bluesound device. I´ve reinstalled spotify, blusound app AND i even did a factory reset of the bluesound device. The problem seems to be in the spotify app. I even logged in ...
  • Jemi
  • Spotify Legend
  • 534 Views
  • 1 replies
  • 1 likes
  • Connect
  • 534 Views
  • 1 replies
  • 1 likes

Yamaha MusicCast WX30

Hey guys, Somebody have and idia why the song "big surprise" in the album "It flew by" don't working?This song working fine if i'm not using this speaker. Thanks

  • Composer
  • Hey guys,   Somebody have and idia why the song "big surprise" in the album "It flew by" don't working? This song working fine if i'm not using this speaker.   Thanks     ...
  • max_e87
  • Composer
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes