Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
I am based in Dublin, Ireland but I'm being presented with music selections for the UK, for example this morning, there is an icon with the heading "The Great British Breakfast". There is a 2nd one called "Hot Hits UK". We haven't been part of the UK...
Dear Spotify team, this is my first post in the idea community, and I apologize in advance for my first post being full of moaning. If this topic already exists somewhere else, I also apologize, I couldn't find it via the search field. Anyways, about...
I have to use Sonos at a studio where I teach and I prefer to use my Spotify playlists. Sometimes, I incorporate local files, however, when I use Sonos, my local files do not play! Also, if I use the Spotify app and play through Sonos as a "device", ...
I have been trying for a few days to save Bars and Melody's album 'Never give up' to both my music and 2 different playlists. It will say it has added the album and even add to the song count but when I go into the playlist it wont show or play. I ca...
I saved some music, not into playlists but just click to save them and i dont know how to play them now, can u help me please?
My Family were slightly disappoknted to see that we had to pay £15 for family and we can't listen to different songs at the same time on separate devices. Please change this! Thanks.
estimados, les escribo para que me puedan ayudar a desarollar una idea que nace en la cerveceria llamada Club de tapas en la ciudad de la plata, Bs As, Argentina. A fin de que nuestro público pase una velada amena es que elegímos música que pretendem...
SUGGESTION [A]: I wish there was an option to either go back (which there almost always is a BACK ARROW "<") but there isn't always a forward arrow, incase you have navigated to a weird page that you would like to go back to the page of the artist/al...
I got the email, and the username code, but I try to make the password and it says error every time.
Evening guys, It seems like the WD TV Live Spotify app doesn't agree with the Facebook integration with my Spotify Premium account. It asks for my username and password, but I can't seem to login using my FB login/password, nor the number assigned to...
Dear Spotify:I have a comment about the disparate treatment of Spotify listeners based on when they purchased their Samsung Smart TV. I find it inequitable that Spotify is unavailable to Free listeners who purchsed their Smart TV before 2015, but is ...
Is it possible to get multiroom sound with a combination of Sonos and Chromecast? I know it's possible individual, but can't get it to work together. Maybe they are running on two different standards? Spotify's Connect and Google's cast?
Hey Spotify - It would be ideal if I could click on your ad in the mobile app and convert as a customer. It sends me to a landing page that only gives me content and no way to convert to a paying customer. Best,Jason
After update (html5?) the volume goes to maximum after advertisment.using firefox, webplayer (open.spotify.com)
https://play.spotify.com/browse not loading on Chrome anyone that can help please email me *********@yahoo.co.uk
Some spec's: Bluesound NODE2 (connected to hifi); Bluesound PULSE; lenovo laptop with spotify; Samsung S6 edge with spotify app. Everything worked flawless but since a week spotify connect is not finding my Bluesound node2 anymore (I did delete my sp...
Prezados, bom dia! Primeiro peço desculpas, não falo, nem escrevo suficientemente bem em inglês. E agora, da forma mais compreensível que pode expressar esse meu idioma, escrevo a seguir minha ideia, a qual tive o insight pelos estímulos da musica qu...
When do you release the album on Spotify? It's free on iTunes!
Hi everyone, when i listen to spotify on my ps4 i'm used to press the button "add to my music" but this list of songs is shown only on my console! What I'm asking for is if there is a way to see my songs saved in ps4 on other devices (PC, android).Th...
I can't seem to connect to Spotify on my LG Tv, I get the message saying that there was a problem connecting to Spotify and that I should check if the servers are down but they seem to be working fine. The username and password are both correct and I...