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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Myrthrax

Casual Listener

33272 Views

176 replies

15 likes

Other
  • 33272 Views
  • 176 replies
  • 15 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

delope123

Newbie

24422 Views

10 replies

3 likes

Other
  • 24422 Views
  • 10 replies
  • 3 likes

Solved!! Band Mixup

Hi,Not sure where to post this.But I am following a artist named Brig, and lately there is another band with the same name that has started showing up on this artist list.https://open.spotify.com/artist/3DXDPnYbSFGQ3nj5PzhsY8Is it possible to split t...

Casual Listener

Hi, Not sure where to post this. But I am following a artist named Brig, and lately there is another band with the same name that has started showing up on this artist list. https://open.spotify.c...

Maxim

Spotify Star

740 Views

4 replies

0 likes

  • 740 Views
  • 4 replies
  • 0 likes

Spotify se pausa en bose SoundTouch

tengo problemas al reproducir spotify con bose SoundTouch 20. Al utilizar los preset, se pausa al reproducir 2 o 3 canciones. ya he probado actualizando, usando wifi, ethernet, bajando calidad de audio, etc. reproducir con Bluetooth sin problemas. so...

Newbie

tengo problemas al reproducir spotify con bose SoundTouch 20. Al utilizar los preset, se pausa al reproducir 2 o 3 canciones.   ya he probado actualizando, usando wifi, ethernet, bajand...

969 Views

0 replies

3 likes

Connect
Music
  • 969 Views
  • 0 replies
  • 3 likes

connection problems with Spotify on Sonos

Hoi everybodyIf we want to play Spotify on Sonos ( which went perfect until 3 days ago ) we receive following error message.During the connection with spotify there's been a time-out.Please try again ( whicch offcourse we did ) Still nothing. Please ...

Newbie

Hoi everybody If we want to play Spotify on Sonos ( which went perfect until 3 days ago ) we receive following error message. During the connection with spotify there's been a time-out. Pleas...

ShellBells

Casual Listener

1269 Views

3 replies

1 likes

  • 1269 Views
  • 3 replies
  • 1 likes

Download Spotify for windows phone without microsoft account ?

I have a Premium account and want to install Spotify on my Windows phone. I don't have a Microsoft account and don't want to register to Microsoft. When I try to download Spotify from Spotify.com, it links me to a microsoft download page where I have...

Newbie

I have a Premium account and want to install Spotify on my Windows phone. I don't have a Microsoft account and don't want to register to Microsoft. When I try to download Spotify from Spotify.com, it...

842 Views

0 replies

0 likes

  • 842 Views
  • 0 replies
  • 0 likes

Copyright Problem. There are two different bands called Institute.

Two bands with the same name are mixed in searches. The name is Institute. The first one is former band of Bush's signer Gavin Rossdale. I love that on but don't want to listen to the other one. Could you please sepperate them? It's also probably a c...

Newbie

Two bands with the same name are mixed in searches. The name is Institute. The first one is former band of Bush's signer Gavin Rossdale. I love that on but don't want to listen to the other one. Coul...

KatesHere

Community Legend

389 Views

1 replies

1 likes

Other
  • 389 Views
  • 1 replies
  • 1 likes

Smartv Samsung App

Hello guys,I started using spotify on my SmarTv Samsung without any kind of problem. After some days, my account automaticaly logged out and I needed to log in again, it wasn't a big problem.But, nowadays, I open my app on my Samsumg TV and it contin...

Newbie

Hello guys, I started using spotify on my SmarTv Samsung without any kind of problem. After some days, my account automaticaly logged out and I needed to log in again, it wasn't a big problem. But,...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Ideas to make Spotify becomes prominent than other music apps

Hi there,I am so humbled to share with you guys my ideas on how to make my beloved music app, Spotify, to be the most prominent music app ever on the planet.1. Spotify Music Awards : Why don't you guys organize a music award yearly? The nominees need...

Newbie

Hi there, I am so humbled to share with you guys my ideas on how to make my beloved music app, Spotify, to be the most prominent music app ever on the planet. 1. Spotify Music Awards : Why don'...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Web Player always opens in different language and basic page

As I told in the title I am Turkish and i want to use webplayer in Turkish or English but it opens in different language and basic connection page in the screeshot you will see help me fix this

Newbie

As I told in the title I am Turkish and i want to use webplayer in Turkish or English but it opens in different language and basic connection page in the screeshot you will see help me fix this

377 Views

0 replies

0 likes

Web Player
Windows
  • 377 Views
  • 0 replies
  • 0 likes

Friend Feed

I realldy did not like the fact that Friend Activity is gone. That's where I get the best ideas for new music, that's the reason why we follow people I guess? Please bring it back!

Newbie

I realldy did not like the fact that Friend Activity is gone. That's where I get the best ideas for new music, that's the reason why we follow people I guess? Please bring it back!

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Spotify Fallo

Hola buenas, soy premiun, y antes tenía un iPhone 6s en el que tenía música en música de iPhone y la pase a spotify y todo bien pero tuve que mandar a arreglar ese móvil y ahora me han mandado un nuevo iPhone 6s y ahora ya no puedo oír esas canciones...

Newbie

Hola buenas, soy premiun, y antes tenía un iPhone 6s en el que tenía música en música de iPhone y la pase a spotify y todo bien pero tuve que mandar a arreglar ese móvil y ahora me han mandado un nue...

771 Views

0 replies

0 likes

Music
  • 771 Views
  • 0 replies
  • 0 likes

Change layout of the spotify web player?

Currently, I'm using the spotify web player. However, when I look at my web player, and compare it to my friends when they go on, mine looks a lot different. For example, my Currently Playing song is on the right side of the window, and the left side...

Casual Listener

Currently, I'm using the spotify web player. However, when I look at my web player, and compare it to my friends when they go on, mine looks a lot different. For example, my Currently Playing song is...

tj_hills

Newbie

5340 Views

4 replies

0 likes

Web Player
  • 5340 Views
  • 4 replies
  • 0 likes

Differentiation of song versions from local files

So recently I had been having a problem with me uploading/ syncing 2 versions of the same song (which was Duke Ellington's arrangement of Laura performed by the Tucson Jazz Institute [which aren't on Spotify] with Jimmy Heath on version 1 and Ben Sto...

Newbie

So recently I had been having a problem with me uploading/ syncing 2 versions of the same song (which was Duke Ellington's arrangement of Laura performed by the Tucson Jazz Institute [which aren't on...

504 Views

0 replies

0 likes

Desktop
  • 504 Views
  • 0 replies
  • 0 likes

Spotify app on Roku stops working about once a day

I use the Spotify app on Roku and I've noticed that it stops working correctly about once a day. Tracks no longer play, searching doesn't work, and I see the loading spinner a lot. I have to power cycle the Roku to get the app working again. Is this ...

Regular

I use the Spotify app on Roku and I've noticed that it stops working correctly about once a day. Tracks no longer play, searching doesn't work, and I see the loading spinner a lot. I have to power cy...

kaiyoma

Regular

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Solved!! Web Player Messages and Notification Buttons Gone?

I have a chromebook so I'm forced to use the web player. I noticed about a week ago that in the bottom left corner above my photo the "bell" and the "inbox" buttons are gone.Questions: -Is there a fix coming?-Where else can I find these buttons on th...

Newbie

I have a chromebook so I'm forced to use the web player. I noticed about a week ago that in the bottom left corner above my photo the "bell" and the "inbox" buttons are gone. Questions:   -Is...

Miilehlo

Casual Listener

13216 Views

12 replies

14 likes

Web Player
  • 13216 Views
  • 12 replies
  • 14 likes

Web Player no longer accepts touchscreen input from windows tablet

So far I've been really happy with the new interface, but with one exception: I'm no longer able to use the touchscreen on my Dell Inspiron P25T convertable laptop/tablet. The regular mouse inputs work just fine. Any thoughts on why that may be? Rele...

Casual Listener

So far I've been really happy with the new interface, but with one exception:  I'm no longer able to use the touchscreen on my Dell Inspiron P25T convertable laptop/tablet.  The regular mou...

RayInStl

Casual Listener

654 Views

1 replies

1 likes

Web Player
Windows
  • 654 Views
  • 1 replies
  • 1 likes

WebPlayer Not Working Today.

Hi, I normally listen to webplayer via firefox in my old windows XP desktop at home. Today, it seems the webplayer is not responding if I press the play button. Other functionality like search, my playlist display seems to be working. To further conf...

Casual Listener

Hi,   I normally listen to webplayer via firefox in my old windows XP desktop at home. Today, it seems the webplayer is not responding if I press the play button. Other functionality like sear...

502 Views

0 replies

0 likes

Web Player
Windows
  • 502 Views
  • 0 replies
  • 0 likes

Can't sign in to Spotify with UE Logitech Smart Radio

I upgraded my Squeezebox software to Logitech's new UE Smart Radio, and am trying to add the Spotify app -- without success. I tried via their web interface and keep getting an "invalid username or password" error message (I tried both my Spotify "pl...

Casual Listener

I upgraded my Squeezebox software to Logitech's new UE Smart Radio, and am trying to add the Spotify app -- without success. I tried via their web interface and keep getting an "invalid username...

thcalvani

Casual Listener

732 Views

1 replies

0 likes

Logitech
  • 732 Views
  • 1 replies
  • 0 likes

Discover tab missing from Web Player

Yesterday I was able to access my Discover tab in the Web Player, and today I am not. I noticed the interface has been updated, but why get rid of the Discover tab? Might this have something to do with redirecting traffic from https://play.spotify.co...

Casual Listener

Yesterday I was able to access my Discover tab in the Web Player, and today I am not. I noticed the interface has been updated, but why get rid of the Discover tab? Might this have something to do wi...

kraigrs

Casual Listener

660 Views

1 replies

4 likes

Web Player
  • 660 Views
  • 1 replies
  • 4 likes

Spotify connect issues with Pioneer VSX-830-K

I recently bought a new receiver from Pioneer (VSX-830-K) which has the spotify connect feature. However, I'm not able to get it working. The device will show up on all my other devices as "VSX-830-K", but when I click it nothing happens. I've tried ...

Casual Listener

I recently bought a new receiver from Pioneer (VSX-830-K) which has the spotify connect feature. However, I'm not able to get it working.  The device will show up on all my other devices as "...

user-removed

Not applicable

3809 Views

4 replies

1 likes

Connect
  • 3809 Views
  • 4 replies
  • 1 likes

Solved!! Denon AVR X-1000 bad integration with spotify

I have issues with spotify using a Denon AVR X-1000. The receiver works flawlessly with everything except spotify. I can (usually) enter spotify through my tv remote (or Ipad/Iphone). However, once i go and try to play a song it just gets stuck loadi...

Newbie

I have issues with spotify using a Denon AVR X-1000. The receiver works flawlessly with everything except spotify. I can (usually) enter spotify through my tv remote (or Ipad/Iphone). However, o...

Sparcky

Newbie

10985 Views

9 replies

1 likes

Denon
  • 10985 Views
  • 9 replies
  • 1 likes